Recently, I bought a used car at Andeen Chevrolet in Cumming, Georgia. I first connected with Jason…read moreDavenport, my sales representative, through their website. Upon arriving at the dealership and entering the sales room, I knew I was in the right place because I heard Christian music playing.Jason already had the car ready for me to see and drive. He gave me a thorough tour of the vehicle, inside and out. He even asked if I would like to drive it on the highway--unlike other dealerships I visited that only offered a quick test drive around the block.I knew that God had handpicked this car for me. That morning, I had prayed for a white Honda CR-V with a tan interior and low mileage, between the years 2019 and 2023. It turned out a gentleman had traded in exactly that vehicle this past May with very low mileage. It was in impeccable shape!When we sat down to talk numbers, I was firm on my out-of-the-door budget. Through Jason's guidance and the dealership's leadership, they managed to get very close to my target price. I also received a fair trade-in value for my old car.Since the purchase, I have been back to ask a few questions about the vehicle's many special features. Jason was incredibly gracious in answering them and offered to help with any future questions I might have.This is a family-owned dealership, and you can truly appreciate the special attention you receive here. You are treated with complete respect. If you are buying a car--whether it is used or brand new--this is the place to go. Ask for Jason Davenport, and tell him I referred you!

Unethical and deceptive dealership. They advertised a vehicle for $90,000 across multiple online…read moreplatforms including there own website for over four days, yet when I contacted them, they suddenly claimed the price was $98,000 -- and had the nerve to say they'd "give me a deal" at $95,000. That's not a deal -- that's bait-and-switch. This is dishonest, misleading, and exactly what gives car dealerships a bad reputation. If they can't be truthful about their pricing, imagine what else they might hide once you're in their office. Save yourself the frustration -- take your business somewhere that values integrity and transparency.

Mike sold me a 2007 Tacoma. This place is fast and efficient. The price was fair and the vehicle in…read moregreat condition for the age. At 79 yrs old I feel like I am a fair judge of character. Immediately I felt at ease with Mike and after a few minutes felt I had known him for years. Thank you Mike. After 3 months of searching I found the ideal truck for my needs.

Mike is simply GREAT! We've bought around six cars from him, and every experience has been…read moreoutstanding. He's a man of his word -- every promise made has been 100% kept. The cars are always reliable, fairly priced, and exactly as described. We've also sent several friends here, and they've had the same amazing experience. It's rare to find this kind of honesty, integrity, and consistency in the car business. Truly a 5-star dealer we trust completely!

Excellent service department! Ryan E. Was my Service Advisor. Handled a difficult recall service on…read moremy 06 CR V. It took multiple other people in the department, but it was handled quickly and professionally! Highly recommended them and the dealership! Kevin G.

Bought a car with them but they wouldn't give it to me the day of sale, saying they needed more…read moretime to clean it up. I wanted to take my car home and it had seemed clean enough when we test drove it an hour before but they insisted and gave me a loaner instead. When I came to pick up the car it smelled vaguely of gas but I didn't think too much of it. By that evening the gasoline smell was nauseating. They never admitted it but it seems they'd overfilled the gas tank. It took a week before the smell went away. On top of that, within about week or two one of the wipers was falling off and the battery for the one key fob they'd given me was in need of a change. Given all this I have no confidence in their mechanical team's attention to detail. Wish that were the end though. After a month and a half and several phone calls they still hadn't sent out my license plate and couldn't explain why not. Spoke with several finance people who promised to look into it and call back with an answer and they never did. Bottom line go elsewhere if you can. This place has serious problems at many levels. Even if they have a slightly better price you'll get a much better experience at other nearby dealerships. I've bought from milton-martin in gainesville and carland in alpharetta and had great experiences both times.

I am writing to highly recommend the service department at Billy Howell Ford in Cumming. I recently…read morebrought my vehicle in for the 60,000-mile Ford Service Maintenance Value Package, and my service advisor, Ms. Susan Jordak, did a phenomenal job scheduling the visit. Ms. Jordak ensured every step of the maintenance was completed flawlessly and kept me well-informed throughout the process. Additionally, the Billy Howell Ford dealership helped me maximize my savings by stacking my FordPass Rewards points with its dealership Wild Card discount coupon. I am very impressed with the professionalism of this dealership's team. Whether for major factory maintenance or routine service like "The Works," I will certainly be recommending Billy Howell Ford and Ms. Jordak to others. Best regards, Alan K. Alpharetta

Although we purchased our Escape Hybrid their, my first attempt at service had been a complete…read morefailure. Sometime back I registered with Sue for oil change. Then a friend said it was too early for an oil change. Called her back, left message - nothing. Talked to my sales rep and he agreed. Should be 5k. Asked him if he could cancel. Now 5k and wanted to register. Did reviews and Todd was mentioned highly. Called and asked for him. Held a bit and then heard "this is Kate." Ok, set appt. Set appt for 15th at 2. Well got virus on 9, so called the following Monday - yup vm, and asked for either the 23rd or 24th around the same tie. Got a vm with "Ok Friday." Well is that the 24th or the 17th??? Called back and left vm questioning. Nothing, but on the 16th got a vm message from Heather confirming my appointment for the next day - Fri 17th. Called and left message for her and nothing. Can't help but think if you try to make an appointment and you get this kind of "service," how will they do with my car - ouch. Moving along as there are other Ford service places. This type of situation falls upon management; poor management, poor service.

The SERVICE DEPARTMENT is a SOLID A+…read more From my call to schedule a service repair, to getting in the very next morning, the attention to detail, their responsiveness to my needs through my walking out the door...... I am COMPLETELY impressed!!!! My service guy Daron White was so helpful. He went over and above what I'd call excellent customer service, as did the service manager, Jonathon Freeman. The mechanic, John Russ, took me on a long test drive to thoroughly diagnose the issues my car was having. Again, excellent customer service. They were patient with me, explained what was absolutely necessary and had me in and out. True professionals. Thank you!!

I bought a new Hyundai Tuscon 6 weeks ago. The salesman, Cory, was very helpful but that was where…read moreit ended. The Finance manager never gave me copies of warranties that were over and above the manufacturers warranty. Then I had to go back in and correct my address on some of the paper work. Now 6 weeks later my temporary tag is expired and I had to go to the Tag office to get a renewal and discovered that they still have not sent the paperwork to get my title and tag! I have never had a dealership that was so incompetent. I had been happy a few years ago with the service department there but now I am not sure. Unfortunately I will have to have a Hyundai dealer do the service work for the next 5 years. I love my car, but wish I had bought something from a different dealer.

Stopped in on Monday 15 April, to have my truck washed. So I figured I would partake in the…read morerestaurant they have in the dealership. I had the Sunrise Smash Burger special it was wonderful. Egg was running as it should all over the burger. Burger was cooked perfectly and hot and up together. Least than 5 minutes from when I ordered till I was sitting down enjoying this burger. Beside the restaurant there are so many other features to love the dealership about, Hair salon, Massage room, Quiet room, plenty of comfortable areas to enjoy as you are waiting for your car to be serviced. I have bought two trucks in the last 8 months from them and will do it again if I have a need for another vehicle. Needed a bigger truck to tow my Travel trailer so I had to step up from my 2022 Tacoma, With a standard 6 speed shift which I will miss so much, but not while towing the trailer. Bought a 2024 Tundra so we are looking forward to some long distance camping. Also this dealership proudly supports the Military organizations in the are and all First Responders. They sponsor the American legion Post 307 annual Armed Forces BBQ, This year on 18 May from 1100-1400, meal is $10.00. Come on out and support these worth while endeavors. Thank you Beaver Toyota once again.

Cant get a response from anyone there. Haven't bought a car…read morein 23 years, need to understand how to finalize a purchase. Beaver offers zero help. You would think someone might want to help me with a cash transaction.....but nooooo

Great people and wonderful to deal with, would absolutely recommend them to anyone!…read more Thanks for all the awesome service over the years and the great vehicles I've purchased from y'all!

Just bought my third vehicle from Sonny's -- excellent service, honest, fair! Sonny & Heather…read moreprovide what is hard to find -- reliable cars, SUVs, and vans! I will be back!

Guillermo is a great salesperson and helped with all of our needs and on the road. Thank youread more

Guillermo Vitale was AWESOME to deal.. Great knowledge and…read moregreat personality. He a pleasure to deal with