They came right on time and cleared the clog in our kitchen sink drain line. It proved to be a tricky job...our drain line has multiple traps but the Pro Drain plumber stuck with it and got the water draining again. A very pleasant experience and much appreciated! read more

Never again will we use ProDrain company. We have been a customer for over 7 years of theirs. The dishwasher water was coming up in the bathtub so we called last Friday a tech comes out. He turns on the kitchen sink, bathroom sink and all works fine. We tell him it happens when we run the dishwasher. He didn't even bother to touch the dishwasher much less run it. He says he can find no clog and charged us $125 and said we have 30 days if it happens again. Well it happened again. We called prodrain again and requested a different tech and they told us no it has to be the same tech. So today the same tech comes out and gets under the kitchen sink and breaks one of the pipe pieces and tells the spouse it broke because it's old. It wasn't old because we just put a new disposal in last year. So then instead of using a regular snake he puts down a "cutter" snake and knocked a hole in the pipe in the basement. I called the owner who was a complete jerk and he proceeded to tell us that it's our fault because the pipes are old. He said EVERYONE KNOWS old pipes can break when you use a snake in Them In my opinion first of all if a plumber comes in to snake pipes he should automatically inform the customer that there could be a chance of the snake knocking a hole or breaking a pipe if the pipes are old. Not once did this tech say a word about ages of pipes. So here we sit not knowing if the pipe is unclogged because now the same pipe is busted by the very same person/company that was supposed to repair it and they turn around and put the blame on us. Until it's fixed there is no water in the kitchen Pro Drain lost us permanently as customers they break pipes even if old pipes and put the blame you. Moral of the story customers should be informed by ProDrain prior to using a snake that the snake could knock a hole in the pipes If I could give 0 stars and still have a review I would have! This is what my my step mother had to go through! Same on you all taking advantage of people. read more

lawn tractor must have knocked the sewer clean out cover off. 3 year old grandson finds open 4" pipe . Starts dropping sticks, small chunks of wood and dog fetch ball down pipe. I clean out what I can reach. 5 days later (Friday night with an early Hawaii flight next morning) laundry room floor drain backs up. Saturday I get a sewer a camera and power snake. three hours and no luck. Lots of calls to drain services most don't call back one who does wants $1500 to snake it and bring a camera, no thanks. I get Rick from Prodrain and tell him the story. Rick says I can come do what you did and I won't have any more luck and it will cost you a lot. You need a water jet line cleaner and we can get one there Monday morning ( I do have it slowly draining) Monday Austen shows up and puts in camera,, he says I'm 90% certain I won't clear it, do you want me to try. I tell me yes an hour later with a snake and water jet he gets it cleared. Austen my new hero, Other choice was a backhoe and a 7' deep hole in my backyard costing thousands of $$ Hawaii flight tomorrow!!!! Thank You and give Austen a giant Xmas bonus read more

Pro Drain & Rooter Service - Plumbing Near Me - Beaverton, Oregon

Tyler just left my house after running a scope down our drain lines all the way to the city pipes. I was able to watch on the monitor and Tyler walked me through the process explaining what I was seeing, my pipes versus my neighbors which tie in together and then go to the street etc. I felt very comfortable his explanation and service. While I hope I don't need to call them again anytime soon I would in a second if necessary. read more

We recently purchased a home and it seems the previous owners retiled the bathroom (nice), but washed all the equipment in the bathroom sink, which left us with a sink drain almost completely clogged by old grout. I requested a quote through Yelp and they responded very quickly, and helped me get scheduled at a time that worked for me. In the meantime, the garbage disposal backed up as well. I feel bad that I completely blanked on our guy's name, but he showed up on time, was unfazed by my two friendly dogs, and took care of the clogged drains. He was super thorough and retested the drains to make sure he got all of it. And then he cleaned up the gross sinks! Hopefully I won't need to call them again, but will definitely do so if I have any more plumbing issues! read more

Jordan came in the middle of the night to help us with a backup that had sewage all over the downstairs bathroom. He knew what to do, had the right equipment on hand, was super fast and was so kind (it had been a rough week already and he knew just what to say) ! Really appreciated his help! read more

They were able to get out and clean out two slow draining showers the same day I contacted them. Professional, polite and reasonably priced.

Plumber was punctual and polite. He had a difficult task of crawling under the house to replace water faucet and was very gracious. First time using ProDrain and am very pleased. read more

Came out and fixed my issue quickly and effectively, even after several other plumbers failed to resolve it. Would definitely use them again

Chris did a great job. Fast and professional. Would hire this company in a minute again.

I was very pleased with drain cleaning done by Pro Drain. I have a basement floor drain directly connected to our washing machine that gets backed up once in a while. My concern was that there is a large bush the sits directly over the pipe and I was worried that the roots were interfering with the drain. This wasn't the first time this drain had backed up and I had another company clear it the first time. The rep from ProDrain showed up right on time and immediately got to work. I told him about my concern about the bush sitting over the line. He said he'd try to evaluate that. After about 20 minutes working on the drain and double checking that it was draining properly by flooding the drain with water from a bucket, while simultaneously draining a large basin next to the floor drain. There was no water backing up onto the floor with both water sources draining. He also said he didn't see any evidence that roots from the bush were intruding into the drain pipe, so that was a relief. ProDrain came out, fixed the problem quickly and didn't try to upsell me on other products. Payment was super easy and the price was pretty reasonable. read more

Just the best. Had them out on two different occasions: 1. Major clogged drain - fixed : Tyler Risenmay, did a great job, went right to work, found the problem with the clogged drain, corrected another problem I had not called about, or that it was incorrect. Thank you Tyler! 2. Had an electric hot water installed by other contractor. After install found leak from bathtub on floor above. Chris Benson showed up for this job, found and fixed leak, and updated tub drain. Thank you Chris! Fast, professional, and on time. read more

Had some toilet issues and these guys plunged right into action. In and out and we were able to flush away all out sorrows! 10/10 would use again!!! read more

This company is THE BEST drain and rooter service company HANDS DOWN. They do everything they can to work with you, and cut you a deal. They go out of their way to try and help, and they seem like they genuinely want to help people, and they absolutely do. I can't stress enough how AMAZING this company is. If I could give 10 stars, I'd give 50. A massive thanks to this wonderful company. read more

Jordan came out (on time) to figure out why our downspouts were overflowing about a foot from the ground. He identified the problem in a couple other areas where we hadn't noticed it, managed to get those clear then when he couldn't solve the original problem and was running in to overtime, came back at a later date to finish up the job and save us some money. Came back, camera'd the line and identified that a dry well we didn't even know we had was root clogged. He wasn't able to help with that but got everything working for now so we'll deal with that later. Jordan is a great guy, very helpful. Would definitely recommend Jordan and ProDrain. read more

This was a full toilet install and the installers arrival was right on the button. Ezra was friendly and knowledgeable and very pleasant to work with. He answered all my questions and kept an "up" attitude throughout the installation. It took 1.5 hours and this included all finishing work as well. He took care in the install and finishing. Old toilet and boxing was taken away as well. Even though the install was 130.00 more than Home Depots, the install company they use (Home Depot) has an actual rating of 83% 1 stars. I'd rather pay 130.00 more to see this done right. Also, I was able to to book the appointment for the day after the toilet was delivered. Pro Drain will be my go-to for any and all future plumbing issues. read more

Am I the only one who gets anxious about calling a plumber? We've been in our 60's era house going on 13 years and for us it's been the plumbing that from time to time most often needs some TLC. Over the years we had found a plumber we like so this morning when the wife said there's water coming up in the shower when we flush the toilet I'm like, "call him, call him!". But when we called he said, "no, no, no, I don't do clogs, you better call Pro Drain". GREAT RECOMMENDATION! At 10 am I had an appointment for this afternoon between 3 and 5 pm. At 3:00 Austin arrived, shook my hand, listened to me wail and knash my teeth for a bit, then made quick work of finding a "soft" obstruction (not roots, phew!!) about ten feet down the line. By 3:30 he was packed, cleaned up and on his way. I know from these reviews that Pro Drain is a top notch company and sending Austin could not have been more nice or professional way to prove it. It was a pleasure for my wife and I to meet him and we are grateful for his prompt and kind attention. Kudos to Pro Drain for hiring great people like Austin. read more

Pro Drain & Rooter Service - Austin was a good sport and let us be an appreciative audience. - Plumbing Near Me - Beaverton, Oregon

I've used Pro Drain for years for my rental property. Recently, they came to fix a leak in the kitchen sink. The next week, the leak wasn't completely resolved, so the owner came out himself to address the issue, which was no fault of Pro Drain. Furthermore, Pro Drain did not charge for the additional materials, work, and supplies to correct the issue. This is a sign of an honest company that cares about its customers! read more

Solid service and good work. For general plumbing work: $135 for first half hour then $135 per hour billed in 15 min increments. Employee is knowledgeable and has fixed leaks, broken pipes and cartridge issues. Clogs: They also offer basic drain cleaning service for about $100 to clean out a clog read more

They deserve a 0!!! Had a big underground leak. Went from 300-500 kwh to be 2576 kwh. They sent a guy to fix it. Continued leaking. They sent 2 boys to fix it. Still leaked. I hired another company and it finally got fixed. I have put in several calls to the company with no return calls. My water bill was outrageous since it did not get fixed the first time around. At this point I am thinking I am going to have to take them to court to get any response on this matter! Save yourself a huge headache and go with someone that will do the job right the first time!!! read more

When Thomas Patrick came out in early January 2023, we had a plumber's worst nightmare: an intermittent problem. Sometimes a basement toilet would overflow, and sometimes it wouldn't. Thomas stayed with the problem and found a broken piece of cleanout plug in the drain line that was causing the issue. And he did it in an hour! Great job and thanks. read more

Very thankful for Kyle! We had a blockage in our main line and Kyle went above and beyond to help us out and get things back to normal. Plumbing issues can be so stressful and expensive, but Kyle was really responsive, prompt to the appointment time, and did a thorough job and even came in slightly below the quoted amount. Thanks a million! read more

We have called ProDrain a few times, and have been very impressed with their service. Always professional, knowledgable, and they charge a very fair price. I am so thankful that we have found them! read more

Have used them several times, they are prompt and professional and are very honest. Bye clogs!

So quick and wonderful work under the kitchen sink clutter by Austin. Thank you. I will definitely ask this company again.

Austin was on time and professional; explained exactly what the problem was with our clogged kitchen drain, and had it cleared within an hour. If we ever need this type of service again they'll get the first call. Outstanding service. read more

I was able to book an appointment quickly, and the person on the phone was very friendly. Austen just came over and was such a breath of fresh air! Who knew that a plumber could be so positive, friendly, and skilled?!? "Be the kind of person who makes you believe in kind people." I will 100% be calling them again for any plumbing need - they are my new go-to people! read more

Just bought a house in Milwaukie, Oregon and toilet drain line clogged. Had to pull toilet to fix. They came out the same day I contacted them and did a great job! Super nice guys! Very professional and wore masks which I appreciate. And price was very reasonable! read more

These guys are great! I ended up with a clogged kitchen drain on Thanksgiving, which made it impossible to do any after dinner clean up. We tried everything, Drano, Liquid Plumber, a plunger, nothing worked. I hoped overnight the clog would clear, but no such luck. I called Pro Drain and Rooter Service around 8:00am and someone was at my house around 9:45am to clear the drain. Thanks for the quick professional service! read more

Our kids' tub and sink were both clogged. ProDrain was the only company that came back with prices in their estimate. They responded quickly, came the next day, worked swiftly and neatly, and had a very fair price. Thanks ProDrain! read more

ProDrain responded promptly, arrived on time and we're tenacious finding the blocked drain. Rick was excellent. I'd call them again in a heartbeat. read more

I've use this company for years and referred them to many other people who are also quite satisfied with their service and affordable pricing. read more

Had an emergency soft blockage, Austin called me back, luckily he was in the neighborhood and came out quickly, fixed everything right up, answered all my questions, super knowledgeable. Hooked me up with a follow up on fixing damages. 5 experience. read more

Could not be happier from start to finish --lady who answered the phone was great-service gentlemen "Austin" was right on time -personable quick efficient AND WELCOMED ONE TO OBSERVE WHAT HE WAS DOING- That's unique-drain unclogged !!! as you can see here almost everyone is happy- stay away from roto rooter at all costs???As to the one individual who wasn't happy in her review?? its kind of laughable after she used the company for so SEVEN years!!!!-! Thanks pro drain for a professionally run outfit!!! read more

Highly recommend Pro Drain. I had called other drain cleaners for a clogged kitchen sink and was quoted outrageous prices. When I called Pro Drain I got a firm quote and friendly response. They were able to get out to me the same day. The tech, Austin, was amazing. Friendly, professional, conscientious, quick and even made sure the kitchen sink and area around it was spotless when he finished. ProDrain is now my go-to drain cleaning service. Great service, great result. Thank you Pro Drain! read more

Great service and value. They were professional, and we refer them to friends and family.

Used them to clean a drain at Pumpkin Ridge Golf Course. They were timely and best of all they did a great Job in short period of time. Technician was knowledgeable and friendly. read more

Bought a house and needed a bunch of little things done (piping, toilet installs, faucet repairs, etc...) but together it ended up being a good chunk of work. I got a bid from another company but ProDrain came in cheaper and had better reviews. Very happy that I went with them---they were on time, courteous on the phone and in person, and were quick to respond to my requests. I would absolutely use them again. The job ended up coming in at the lower end of their estimate but I think a large part of that had to do with an apprentice coming onsite and taking care of a few minor things off of the plate of the main plumber. The apprentice's hourly rate was more than half that of a regular plumber. read more

I was very happy with their service. They have good Internal organization. I was really pleased to be able to call the office on the morning of my service and find out exactly how long it would take a worker to get to the home. The Pro who came to the house was prompt and polite. I would definitely use them again. Update: 1/7/20: We called ProDrain for a plumbing project. Clogged bathroom drain. Mario was super prompt and finished our clog project in no time at all. He was very kind and recommended an inexpensive faucet aerator, which runs more smoothly will save water and $$ as well. So, now we have used pro drain for both our exterior and interior needs and cannot recommend them enough! read more

A clog in the pipes caused our toilet and shower to backup - what a mess! I called Pro Drain and Rooter Service and they sent someone within the hour (they heard the absolute distress in my voice). Adan, the drain technician, was very professional and efficient. He fixed everything quickly and answered all my questions. I would highly recommend them! read more