absolute professional and courteous staff, excellent service at a great price and even w quite a…read morefew customers ahead of me the wait time was minimal. They handle all my automotive repair and inspection needs.

I am giving a 2 star ONLY because they were quick (I was out within 20 min). HOWEVER. This does not…read morereflect the fact that they overcharge their customers, are not friendly, and when asked regarding coupons- became very rude. No one should have to pay $140 for an oil change. Had I not urgently needed an oil change as they are open until 6, I would and should have gone elsewhere. I will not be coming back and recommend pretty much anywhere else. $140?! I'm still mad.

Johnathan and Robbie were great! So helpful and nice! Highly recommend I left a satisfied customer !read more

I love Take 5 but AVOID THIS LOCATION, especially if you interact with the technical named Hunter…read more Hunter said he could not remove my oil filter and gasket, which is a surprise because I only go to Take 5 )but typically a different location). So I left and went to East Dallas the same day and had my oil changed (filter/gasket) at my normal Tale 5 with no problem. Hunter was just lazy or didn't want to work because clearly Take 5 was able to change my oil. He also gave very angry vibes. This location is also filthy and I saw technicians wiping oil sticks on their shirts and bare hands. Horrible spot!

I went to Valvoline today and out of all the locations I've been to since I've been getting oil…read morechanges. I will say this was the best one. I had the help of a great man, Aiden. He was very helpful. Didn't try to upsell me on anything was very informative on what I needed to get done and things of that nature. It was a great experience and I would definitely be going back there. Very nice dude good workers. they're on it. They're quick they're clean highly recommend.

I've always known Valvoline Instant Oil Change as the place where you pull up, wait in your car for…read morea few minutes to get a speedy oil change, and then off you go. That's what Valvoline used to be. Now, it's nothing short of a gamble as to how long your wait will be as you sit behind what is essentially someone else's auto dealership service visit. The Valvoline wait problem is real. 45+ minute wait for a single oil change - it's inexcusable. It's easy to think this location's technicians are either incredibly slow, selling too much - or both. I really believe though that this is a situation in which Valvoline, Inc. can't get its branding and workflow right and that locations like this are at the mercy of having to sell more services for profit while in the process sacrificing the speed Valvoline promises as a brand. It makes sense: Offer an 18-point service check, find other vehicle issues, and upsell. But that's not who you've been as a brand, and continue to promote yourself to be, Valvoline. The name of your location is, "Valvoline Instant Oil Change." So you make more money with more repair services and I'm all for getting work done so I'm safe behind the wheel - but that's not why I go to Valvoline. I go there to get an oil change quickly and get out. There is no reason why I should choose Valvoline for extended service repairs like flushes given that auto dealers and other auto repair shops have stepped up their waiting areas with more comfort and amenities. In the amount of time it took yesterday to get my oil change at Valvoline sitting in my car, I could have booked online with my auto dealer and gotten multiple things fixed while relaxing comfortably in its waiting area with coffee and snacks, or working on my computer being productive with high-speed internet. I still need some other service done according to my Valvoline check but after the wait for the oil change and then the service itself, I had no interest. The guy in front of me got an oil change, new filter, and, lo and behold, there was something wrong with his gas tank knob! I hope they got as much money from him as they could while the rest of us waited and waited and waited. Michael, my service technician, acknowledged the wait, but didn't apologize for it, nor did he offer any make-good. I'm sure that's because he didn't think there was anything wrong - it was just busy. That is the problem: His job is to sell and fix no matter how long it takes. Hopefully, the Valvoline bosses above him will stop getting their wires crossed and help him do a better job of that with branding, and workflow and logistical changes. Soon - if not instantly. Also..how did an oil change in general go from $19.99 to $80 in, like, 5 minutes?

I've been going to this location consistently for 3 years - state inspections, oil changes, etc…read more. They are a phenomenal group. I've never felt like I've been upsold or oversold. They are genuine in their recommendations, and are quick to explain their opinions (which I value) Highly recommend!

Service is extremely slow as well not allowing you to walk next door to Walgreens for restroom…read more Porta potty on sight is filthy

Great team with great service. Highly recommend this reliable crew. They are the best in uptownread more

I'm extremely disappointed with the service I received here, especially because this became a…read moreserious safety concern. I brought my vehicle in for an oil change and was told by the representative that everything had been checked and that my car was in great condition. Approximately 20 minutes after leaving the appointment, one of my tires popped. After having the vehicle inspected elsewhere, I learned that two of my tires were bald and deteriorating from the inside. This was especially concerning because I had just been assured that the vehicle had been checked and everything looked fine. A proper inspection should have identified tires in that condition, particularly when they were deteriorated enough for one to fail shortly after leaving. I also discovered that the filter that should have been addressed during the service was not changed, which raised even more questions about how thoroughly my vehicle was actually inspected. I understand that routine maintenance cannot prevent every unexpected issue, but telling a customer that their vehicle has been checked and everything is fine creates an expectation that obvious safety concerns have actually been reviewed. Driving away with two severely worn tires, only to have one pop 20 minutes later, could have resulted in a much more serious situation. This experience has left me with very little confidence in the quality and thoroughness of the service I received. I would strongly recommend that customers independently verify their vehicle's condition rather than relying solely on the inspection performed here.

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Will NEVER come here again! The owner was rude and yelling . Caring more about him profiting from…read morehis business versus actually trying to help the customer. Don't waste your time..

Everything went well!!! Roderick and Dee both had outstanding customer service and delivered…read morenothing but a high valued quality experience . The best part is as woman I always worry about getting ran over and services being added that I don't need, and that was quickly thrown out the window. I'll definitely be back!!

This place is always a rock solid five stars out of five stars. The staff is friendly, efficient,…read moreand polite. They don't try to up sell you on other services. They will simple provide you with recommended services and listen for a simple yes or no. This place is thirty minutes from my house but when it is time for an oil change, this place is where I drive for value.

I've have been coming to Snappee Auto for years and always receive the most kind and honest…read moreservice. Tony goes out of his way to make sure that my car is running safely and efficiently. They do not overcharge or try to force you to get repairs that are not needed. I highly recommend Snappee Auto Care They have my business for life!

Family run shop that you can trust. Fair rates and friendly service. I will always bring my cars to…read moreSnappee.