Recently, I used their moving service to move to a different 2 bed room apartment in the same street and same city. Admin staff who gave me a walkthrough of the services, scheduling and flexibility of payment through different methods was good. I had purchased 16 moving bags from the amazon and had packed all the items to be moved and movers had the responsibility of moving the bigger items such as furniture. After arrival and inspection, they confirmed that it will be 3-4 hours job. They were thorough in doing the job but was very very slow. But, they took 8.5 hours to complete the job. More than twice the the estimation given. They had broken couple of glass items, shoe rack, plastic moving cabinet with wheels. They acknowledged and hence I ignored their mistakes. They are hard working people and I allowed their request to take frequent breaks and I paid them $60 as a tip too. I had family emergency to attend and couldn't pay attention intactness of the items moved into same day. Subsequently I finished inspecting and realized that one dining chair was missing and reported the matter to the admin staff. I was assured that it'll be escalated to the management and they will get back to me in couple day. I gave them 7 days usual time. They didn't do good job in giving the updates and follow up. I followed up with them with persistence and after that every time i call them it would go straight to the voice message. I liked the thoroughness on the job, they are good to be hired but exercise caution 1) in getting the estimation of hours to complete the job ahead and have them commit to the same. 2) Also, make sure to validate all the items are moved completely. an ideal $500-600 moving job costed me $1200+ Don't let them take you for a ride in the name of thoroughness, engage business with them caution. read more

They showed up on time, did the job fast and were very kind and pleasant throughout the whole process. We needed them to load up everything from our house and drop it off at 3 different locations and they did a great job. I recommend this company and would use them again. read more

My first experience with this moving company was 5 stars because they were fast and efficient. So, I hired them again to support them and help me pack and move my one bedroom apt. I prepared as best I could by packing up the kitchen in boxes so the movers only had to pack my bedroom, bathroom, closet and office. I also recall filling out their form and checked off the "include packing" box. Apparently, what I had estimated to be a 5-6 hour job ended up being a long 8 hour job. The movers informed me I should have hired 3 guys and not 2 after the fact. I think there was an administrative miscommunication. Kate should have suggested 3 people at the beginning and now I had to pay $950 for an 8 hour one bedroom move 2 blocks. They still did a great job, I just feel overcharged and don't think I'll be hiring them again since it was so expensive and there are other competitive rates out there. read more

John and Kevin were all we could have wished. Courteous, thorough, and very careful with our items, they made the move a dream. They were prompt and accomplished the job in the minimum time estimated. We are so grateful! read more

The worst company can exist ever, Total disaster. Moving is very stressful don't add more stress to it by hiring these people. They overcharge you, very slow staff. If you can move with another moving company at $1000, after hiring this company you have to pay at least $3000. They move too slow to charge me more per hour. They damaged my items and broke my furniture. Made a mess after themselves, I had to pick up their trashes everywhere. They smoked in my house when I was out for short time. No wearing mask with COVID-19 around your house. Even they haven't paid the furniture and item damages $0.60 per pound. find a better company with better management. read more

I hired Professional Moving Company for a local move in Pasadena. Everything was handled with care and arrived fully in tact. The movers were polite and hard working. The company provided me with great customer service before, during and after the move. They responded to all of my questions very quickly via Yelp and provided a reasonable quote. They even answered any questions I had via Yelp before the move came up. Overall very satisfied with my move and happy to have had the help, especially in these times. read more

This review is for Alex and his crew. 100 percent professional and very easy to work with. We Called them at the last minute to help us move our entire house from the Valley to Santa Clarita and they made it happen without a hitch. We requested one truck but we had too much stuff they even got another truck to come help within an hour. These guys are great! read more

Strong moving crew! A little more attention to detail would have been appreciated during the setup/move in. I had to move boxes that were placed in the wrong rooms even though they were correctly marked after the movers had departed. Light bulbs were left at the move out location. The 4 man moving crew had three strong movers and one weak link who seemed to slow the process during the second half of the move in the afternoon. All in all a very good moving experience, very professional crew. Nick, the foreman gave 100% effort and communicated well throughout the day. I would definately use them again but would do a better walk through at the end of the day to ensure all the boxes were placed in the correct rooms on the correct floor and the cali king mattress wasn't left up against the wall. At the end of a long hot day attention to detail is important. read more

If there was a way to give more then 5 stars I would. I was struggling to find a company that would help me with my move considering Covid-19 and their company made the process so easy. When I spoke with them they answered all my questions and were happy to accommodate my abrupt move. Once they arrived they were quick and careful I was highly impressed with how smooth things went. The two movers I had were name Sasha and they were kind and fast. Don't waste your time with any other company these guys are the best! Thank you. read more

Highly recommend! Great experience . We needed to move big furniture and I am so glad that professional moving company helped us. We had 3 movers and they were great. They came with a huge track and all the supplies and equipment needed. They moved all the valuable and heavy furniture very careful and professional. Really good work ethics and great communication. Alexander the owner has great communication skills and very reliable. Worth every cent !! Will call again in the future. read more

After reading my review they reached out to me and offered a partial refund for the damaged equipment, which they didnt have to do! They went above and beyond to rectify the situation and that says a lot about how much they truly care and appreciate their customers. Will definitely recommend and use again!!!! Thank you Kate and Aleks!!! read more

Joshua and his team did an amazing job during our move. They made sure everything was safe and secure and always kept an eye on the clock so that we didn't spend more than we had budgeted. A+++ read more

This is the third time I had to move stuff this year. I used different companies for all three moves. Professional Moving Company was the BEST out of all! No damages, everything was wrapped, fast, reliable and what pleased me the most they didn't try to overcharge me by kicking time or adding additional cost for bs like the previous company that I used. They gave me the quote and they went above and beyond to finish everything on time. This is so rare! I was not supervising them at all, they had multiple opportunities to kick it and extend time but they didn't. I am very grateful for their honest work. Thank you guys! I need to move another piece of furniture. Talk to you soon :) read more

I am very happy with them! My movers, Elian and Chris were so nice, careful with my belongings, patient and hard working. My move was a long one and they had great attitude! I liked how their office was very nice and understanding. I changed my move date about 4 times and they said yes to everything. If you give them enough notice, they can work with your schedule. I also liked how they had boxes of different sizes, boxes for clothes, plastic wrap, and cloth wraps to protect things that need extra attention. We also had multiple stops as we dropped off some things at a second location and they were so cool about that and there was just a small fee of $25 for an extra stop. I will definitely use them again! Thank you!! read more

Service was excellent and I really appreciated that they were responsive and able to move me on short notice. Great team of guys and would definitely recommend them to you. read more

These guys are amazing. They're super organized, they have all the right tools and they are fast and efficient. I highly recommend them for your move. Everything was wrapped with care and nothing was damaged. They are very reasonable, will definitely use them again. read more

These guys were awesome! I had to move after a bad breakup. The guys found out about this and were cracking jokes the whole time. They made moving quite fun actually, which is hard to do. I highly recommend this company. read more

The two movers were excellent! They were prompt, courteous, and extremely efficient. They carefully wrapped up the fragile furniture and the fridge so nothing was broken or dented. Thank you Alex and Irland for a smooth move! read more

Date for moving set almost immediately. Honest business practices. Interaction with business was easy, both via yelp and phone contact. Would advise to pay with cash instead of card if possible. Customers get a slight discount with paying cash. read more

I was very worried about hiring a moving company just from hearing about bad experiences, but this first experience was great! I had everything packed and taken apart beforehand and had moved some things over the course of the week on my own, so I really just needed the muscle and the truck for bigger boxes and heavy furniture. Nick and Tom (my movers) hustled like I have never seen before. Very friendly and very hardworking. I was in a second story apt (with narrow stairs) moving to a much smaller single story bungalow and they moved the furniture in and out with ease. Only real "complaints" were they weren't wearing a uniform like other pictures posted on yelp and I think they got lost on the way to pickup so they arrived a little later than their 30 minute window of arrival (Of course this wasn't included in the time I was required to pay for) Overall great experience and would recommend Professional Moving Company to friends and family. read more

Professional Moving Company did an excellent job. Moving can be so stressful. I was very happy with my experience. They worked hard and were very careful not to scratch the new hard wood floors and carefully wrapped all of our furniture. I highly recommend this company! read more

I found their 2-hour $150 deal on Groupon, but opted to pay them directly since it was such a dirt-cheap rate compared with all the other moving companies in LA. Even though the move took 4 hours, they offered $85/hr (cash) after the first two hours, so the final bill was still far and away the best deal I could've gotten. The two guys were efficient and quite creative with their shrink-wrapping! There was a bit of a language barrier which caused some consternation about confirming the move date and everything that would be included, but it all worked out in the end. You won't find a better deal for the high quality of service you'll get with these guys! read more

It was my first ever experience with moving company and Alex and his crew made it AWESOME! They showed up right on time. Guys were extremely fast, friendly, and professional. All my belongings were moved pretty easy with NO DAMAGE involved at all! At the new location, everything was unpacked and placed where it needed to be. They are very straight forward with their quotes and there are no hidden fees. Overall, from getting the quote to the actual moving, it was a pleasant moving experience! Highly recommend. read more

ProfMoving & Storage - Incredible job done by Professional Moving Company - Movers Near Me - Pasadena, California

After being falked on by my original movers these guys from Pro Moving Co came to save the day. James was a pleasure to deal and talk with and very detailed. The four men Vlad, Igor, Demir and red red Corolla dude did an excellent job moving and packing up everything to the two new locations and making sure we made it on time. Thank you guys!!! read more

Not sure how these guys have a 5 star rating. They EMAILED me at 1pm the DAY BEFORE my move to tell me they wouldnt be able to start my 9am scheduled move until 3 in the afternoon! (which was a 6 hour job so they would have been moving me in till almost 10pm. um, no). They didnt even CALL to tell me, so thank god I checked my emails and was able to find another company last minute with morning availability (shout out to RocketMovers for doing a killer job!). Of all people you would think people at a moving company would know how stressful moving already is, and cancelling or being 6 hours late is NOT acceptable business practice. Very unprofessional "Professional" Moving Company. Thank u, next ... Update to below response: Not my fault you guys still decide to show up the next day after I said no thank you and cancelled. Maybe you should pick up the phone next time and call the person and not wait until almost 10:30pm the night before while most people asleep to tell them you found another truck. I should also mention here that within 20 minutes of posting this review the owner of the company called me and offered me his apologies and $100 compensation to right their wrongs. Sorry but my time is invaluable and $100 ain't gonna cut it, not to mention it cost me almost triple that to find someone else last minute. Also felt like he kept trying to put some blame on me. Not the best idea when you're trying to apologize and hopefully get me to change or delete my review. Needless to say the review stands. read more

Moving sucks, ask anyone. I chose this company for a reason - the pictures of them hoisting a couch thru a window (2 couches thru a balcony in my case)! Three gentlemen showed up, as promised, between 8-10. As with any job, they were on a roll [insert moving sucks here plus stairs]-but they got it done. The foreman of the crew was constantly moving as he was the one with the tools. The other 2 were wrapping (I had done the majority-I recommend this with any move) smaller items- lamps, couches, dresser. The unloading went fine, that part is always quick! A good experience with7 hrs! Not all moves are without issues but these men worked very hard for me, that's what I appreciate the most. read more

I just want sharing my wonderful experience with Professional Moving Company. Movers were arriving at appointment time. They were fast and professional. Aleksandr's crew wrapped all my furniture and packed all my small belongings. Also they protected everything in my new house floor, stairs etc. Guys were friendly and clean. My previous move was almost 2 times expensive. Thank you guys for doing great job. read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

Excellent move...made my life a lot easier! Super strong and efficient duo got my 1 bd done in 3.5hrs, one way included a walk up. Appreciate you guys, thank you!! read more

I scheduled a moved with PMC a little over a week in advance. The two movers showed up a few minutes early, which was nice! The move went great they hustled and got everything packed up in an hour despite the stairs. The only thing was when I went to pay in cash the workers didn't have any change. So I had to have them follow me to a gas station to break some change to pay and tip them. So my constructive criticism is perhaps give your workers a petty cash box to be able to make change for your customers paying cash. read more

Awesome. Highly recommend. Everything was done smoothly. Moving was made easy and very reasonable price. Thank you so much read more

PMC is awesome! Scheduled my move through yelp which was extremely convenient. Alex (the owner) responded immediately and was really thorough with his explanations to my questions. This truly put me at ease as this was my first time hiring movers. And let me tell you, as soon as the guys arrived to move me out I knew I didnt have to worry about a thing. The guys took meticulous care to protect everything prior to removing anything from my apartment. Very impressed. They also took great care in the disassembly of many of my items. At the delivery address the guys once again took great care with all my items and assembled the diassasembeled items so quickly I had no idea they had done so! Very impressed, part two! Overall, I couldn't be happier with the whole experience. I would highly recommend PMC and the price was VERY reasonable considering the time and the care taken to protect my items. If I ever move again, PMC has my business. TLDR: PMC is DOPE, hire them! :) read more

I compared a lot of different companies before moving and I'm glad I went with these guys. Not only was their rate among the lowest, but they were prompt, friendly, fast and careful with our things. The job turned out to be a lot bigger than we anticipated but they rolled with it and got it all done. read more

I moved my one bedroom apartment from Van Nyus to Hollywood and it took only 4 hours!!! It was a pleasure to see how professional guys work! They move everything careful, wrapped and packed. They work with smile and very good speed! Thank to Sasha and his team! read more

ProfMoving & Storage - Movers Near Me - Pasadena, California

Incredibly professional and affordable. I reached out via Yelp to get a moving quote and they responded within a half hour. We scheduled my move from downtown LA, which doesn't lend itself to easy moving conditions, and everything went great. They followed up with me a few days before the move to see if I had any further questions, and the three movers showed up at 8am on a Sunday to handle everything. It was an easy and fast move thanks to their professionalism and talents. They protected everything in shrink wrap and blankets and moved everything into our place in about four hours, which was exactly what I expected for the amount of stuff we had. We loved their professionalism, friendliness, and respect for our belongings. Moving is a pain but these guys make it manageable and fun. If we move again in the near future, we are calling these guys back! read more

My ex husband recommended this moving company to me, as he had used them just a month prior and was quite satisfied with their service. I'm glad he did, because it just made my life much easier today when I Myself had to move. These guys were punctual, super friendly, quick to pack stuff up, and careful wrapping and padding things so that they didn't scratch or break. I will definitely be using them again in the future. Great Job ! read more

Terrific!!!! Guys just turn my nightmare into sweet dream ;)))) I've been moved from LA to San Diego. Alex and his team made a miracle, they moved my 4 bedroom house, pool table, safe, just in one trip in one truck. All my stuff been packed carefully, and fitted in truck like in tetris game. No damage, friendly movers, perfect service, good price. I highly recommend this company for everyone. read more

My antique chest which had family heirlooms/antiques in it was stolen. I asked if they had it and they said they delivered it and to call when I finished unpacking, which I already had when I made this call. When I confirmed it definitely never made it in during the move, two days passed and they said to make a police report as it was stolen when they were moving it and didn't tell me. I have called to get the names of the workers to include and details on when they noticed it went missing in my report and insurance claim with no reply after my first call. They said they left it outside whilst moving and then it was missing when they finally came clean about it, no reply. I paid for an extra mover which was pretty useless as moving a one bedroom two miles away cost me about $1,000 for three movers and clearly didn't suffice to keep my stuff safe....I asked for a refund and they said they would get back to me. The content was about 6x this. So I am out around $7K. Still waiting for any reply....do not recommend if you value your stuff. read more

Professional Moving Company moved both of our school campuses to our new campus. I have never seen a team work so hard and tirelessly to get a job done. They were kind, fast, professional, and affordable. I would 100% use their services again, and recommend them to others. read more

I've moved 3 times in the last 4 years and have had the best experiences with movers but my experience with the Professional Moving Company has to be, by far, the most difficult experiences I've ever had. The company was quick to respond and get me booked, which was awesome. I appreciated their speed and urgency to get me what I needed in a short time period. I made the booking through yelp, which was very convenient. Via Yelp messages, they quoted me for $79/hour (cash) to move my 1bd apartment from DTLA to Studio City including packing materials, truck, and 2 movers. They gave me a 2-5pm window but didn't show up until 5:30p. Before we started and I signed the contract, they read off their "price list" to me, stating that each box would cost between $2-4 and that EACH SHEET of packing material (for the fragile items, such as glasses, picture frames, etc) would cost $3. Based on the number of glassware and other delicate items in my apartment, this would have cost me an additional $400 in packing materials (which is essentially wrapping paper). None of this was listed in the quote and was a complete curveball so watch out for hidden fees! I spent 30 minutes negotiating this with the owner, who eventually waived the paper fee. The ridiculousness didn't stop here. Even though we had two guys working, they went at a pace of 1 person. In previous experiences, I've moved out and into the next place in 5 hours or less. This took 7+ hours so on top of starting late, we didn't finish until 1am. This ended up being a huge disadvantage because the movers were exhausted from 2 jobs they had done earlier in the day (as normal human beings would feel). It was not fair to us or the movers for the company to send two exhausted people to do a move. It ended up costing us more and making it a miserable experience for the movers. Furthermore, one of the movers had no idea what he was doing. He didn't understand any English so we couldn't direct him to do anything. He also didn't have much common sense. We found out when we were unpacking that he packed some of the snacks and drinks we were eating during the move. I literally found a coconut water in a moving box. The mover also didn't wrap a lot of our delicate items (unbeknownst to us) and simply threw them in boxes. He was also highly ineffective, slow, and unorganized, which was clearly frustrating for the other mover. It put the other mover behind so he had to do the lion's share of the work. We felt really bad for him towards the end because he was exhausted, naturally. A few of our items broke (dishes, picture frames, candle), most notably a fake fiddle leaf tree I bought from Pottery Barn. It didn't leave my apartment broken so we assumed it happened during loading, in the truck, or during the unloading process. When we told the good mover that the tree was broken in the moving process, his response was a shrug, followed by "well I can't fix it. It's late and we have other things to worry about. Not a tree." We got no reimbursement from them and are still seeking a response from the company. Overall, I do not recommend Professional Moving Company. They got the job done but definitely didn't do it well. The price was low to begin with so this should've been a red flag since it is priced way below most companies in LA. We'll be spending a bit more next time we move on movers who are timely and respectful of our things. read more

I have hired Pros to move my fancy furniture and heard about Professional moving company from two of my co-workers who have used them. We have a beautiful antique applewood dining table, from the Civil War period. Love that it is so old and so beautiful and so meticulously constructed. After suffering through 2 moves, one curved leg had broken :(( and a few metal decorative items had fallen off :(( We are all very worried about ruining the desk by having someone doing a poor job! The movers were very, very careful and wrapped table carefully and it arrived in perfect condition :)) If you have a treasure needing special attention and you don't know whom to trust, PLEASE call Alex at Professional moving company! If I could give more than 5 stars I would :)) Thanks to you Guys, for my first experience with you!!! read more

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