Stopped by my local staple store today to return some of the Amazon packages and was so excited to…read moresee they now carry full party supplies -- balloons (inflated!), birthday cards, gift cards, and even fun balloon add-ons, just like Party City. I absolutely love seeing local businesses grow, and this makes party planning so much easier. The customer service here is always amazing -- friendly faces, kind energy, and such a welcoming vibe every time. So grateful to have this place close by. I'll definitely be getting all our party supplies here from now on!

I am all about saving money so I went on a rabbit hole on how to save money for prints when it came…read moredown to save the dates! I chose staples to get my save the date print out and I was very pleased with the results and quality of the print! It's durable and the prints were clear and looked professionally done! I'm actually thinking of doing my photo banner here and I can't wait! I know it won't disappoint!

Great service located in south San Jose! Plenty of parking and quick, efficient, and attentive…read morecustomer service. We were walking in the plaza and I noticed that they had scanning service for documents. It was a Saturday afternoon around 1:30 pm and we were the only customers there. The associate was super friendly and explain what other services they offered at this location.

This store helped me with my early morning urgent printing needs, i was in a hurry that day and the…read moreservice was fast.

Had a simple return, just needed help taping the box and printing the label. Brought in my box, had…read morethe barcode ready, and Daniel made everything quick and easy. He was extremely courteous, helpful, and took care of everything. This location is so conveniently located and all the staff are great.

Poor customer service experience at the Cottle location. I had placed my package on hold for…read morepickup, and when I arrived, the employee (Zeke) insinuated I was trying to steal my own package throughout the whole time. I provided both my ID and tracking information , as I was leaving he sarcastically remarked "enjoy your stolen package." I understand the need for caution when verifying pickups, but this interaction was a little unprofessional

Lady working said that they don't make receipts and they just have the packages out in the open by…read morethe door. Everytime I drop a package off here it always misses scans.

Got passport photos taken here for Canadian passport renewal. The application got rejected due to…read morepoor quality and glare on the forehead. It cost me $50 in shipping fees to receive and reapply. Never get passport photots taken here.

This review is specifically for the in-person passport photo service offered here…read more After a disappointing experience with FedEx's online partner (RushMyPassport/govWorks), we decided to try the non-virtual option. When I called to ask whether an appointment was needed and what the recommendations were about clothing, I was pleasantly surprised with the quality of the assistance I received by phone. The young woman who took my call was courteous and helpful. At the store, we were very positively impressed by the service provided by MANPREET, who proved to be both skilled and knowledgeable, as well as pleasant. After the photo was taken, she clearly explained to us details concerning what to expect after submitting the digital photo to the US passport website. In the event that the photo was rejected, Manpreet explained that we would be entitled to a retry or a refund. Thankfully, the image was accepted on the first try and I have since received both my new passport book and card. What was also greatly appreciated was the thumb drive provided by FedEx (at no additional charge!), as we had forgotten to bring our own. TIP #1: Make sure you don't wear a white/light-colored shirt or blouse, unless you have a dark jacket over it. Otherwise, you run a much higher risk that your photo will be rejected at the time of upload or submission by mail. TIP #2: In the event that RushMyPassport/govWorks takes your money without ever allowing you to download the image you paid for--even after reaching out for customer support (as was the case with us)--remember that you have the option of doing a charge back through your credit card company.

The store had just opened and completely empty. The employee makes eye contact and sees me walking…read morein with a package, yet walks away to talk to her coworker instead. All I needed was to drop off a package that was already labeled. She insists that I use the self service area and guides me there so I can scan the package myself. Of course, the receipt doesn't print and I have to ask for assistance again. She has to go through the trouble of opening the lock box to get my package and go through the drop off process just to get me the transaction receipt. This could have all been avoided if she just did her job and helped me directly to begin with.

Fantastic quality, professional and courteous plus creative if project needs input. They have been…read moresuper helpful to me in serving print posters , vinyl banners, and more.

AMAZING! Life savers!…read more Jay was super accommodating for our last minute request for an addition to wedding invites. He was able to create exactly what we requested and had it printed and ready to go within a few hours. Great service, and wish I had found them sooner! Will definitely be a returning customer!!!

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Excellent experience! Formally Copyland. They handle all my invoices and business cards…read more Fast service good value here.

Got here at opening - there was one person ahead of me. It took so long that every other person…read morebehind me left. After 20 minutes of literally getting nothing done, the cashier had to restart the system (CMS system was not talking to the register). I wasn't helped out until 9:25 when the second employee clocked in. Choose another UPS or carrier if you value your time. I had to come to UPS because Amazon only allows me to return via UPS. Literally the worst return/UPS experience I've ever come across. 1 customer per 25 mins and there was a long line when I left. Can't imagine how long that must've taken. Will definitely never come back to this location.

Gets the job done. They offer printing, passport photos, and other services. Good to have them in…read morethe area. I usually print out my shipping labels at home and drop my packages off. I occasionally get simple things printed here if I run out of ink. I like that they're open late, I can get things done after work

My mom has been ordering business cards from Duong Sang for over 10 years now and she has always…read morehad nothing but really nice things to say about their service! She just put in an order for 10,000 business cards on Saturday and we were able to pick them up Monday morning! The owners are both very lovely and always hard working. The quality of the printing and paper are also always very good for the price. Definitely do check them out if you ever have any printing needs!

My business cards and invoices have been on time or ever earlier than expected. The owner even…read morestood open after hours to wait for me pick up my order.

Admittedly, I went in here knowing almost nothing about sending anything…read more That said, the person who helped me knew everything, offered me what I needed before I knew I needed it, and had me out of there before the rest of my group had even made it into the store. I can't speak to the value because my thing was prepaid (I was doing a trade-in of an old laptop). I would not mind coming here again and would recommend!

I when today to send a document …read more The person who assisted me was very high-handed and rude. He asked me for a specific number found on a Mexican ID; I said, "Look, here is the photo--I don't know which number you're referring to. Could you please tell me which one it is?" To this, he replied very arrogantly that he didn't know, and that if I wanted to send something, *I* was the one who needed to know. I explained, "But this is the first time I've ever sent something like this, and I simply don't know what you're asking for." He then walked away, leaving me standing there talking to myself. I will never forget how I feel because was a lot of people.