Highly disappointed. I've eaten at the one on Wilson Blvd before and loved the pizza. We got takeout from this location tonight, and the food was cold and soggy. Very unhappy. read more

The bartender would be better suited working at the dmv than tending bar. Customer service matters.

I'll start with the bad, since that colors my perception of the restaurant a bit. After looking up the hours of the location onlinne, my husband and I decided to try Pupatella on Walter Reed. On their website it states that between 3:00 and 4:00 they clean their ovens and cannot serve food. With that in mind we arrived at 4:00. Once we got there the staff informed us that they didn't serve until 4:30. We were irritated, but they were polite and offered to let us have a drink at the bar. Then there was mass confusion among the employees whether or not we could even order drinks before 4:30. All of the employees were nice, but there was not consistent policy or guidance and no real management on site. The food was good, but price + hassle = not worth it. Again, the staff was very nice, but I blame management for lack of a clear and consistent policy. I'd wait to go until they work out more kinks. read more

Pupatella - Online hours - Pizza Near Me - Arlington, Virginia

It has been several years since I had Margherita Pizza on Wilson Blvd location. I found the web order for the Walter Reed location. Until a few months ago, I saw people waiting outside for their take-out orders- I know this restaurant is popular and it's a battle to get your pizza. But no more waiting with the online order system! And I tried Mimosa pizza as I have been trying white pizza at different restaurants. I added sautéed onion and it was a beautiful, flavorful pizza. I loved it!!! Of course the texture and flavor of the dough was perfect too. Now with the online order, I will be more frequent to this restaurant! read more

Pizza is high quality! The anchovie one is a little overboard for my taste, my mistake though. Absolutely LOVE the bathrooms though! Nice and clean. Would go again! read more

Placed an order online around 830pm. My online order receipt read it would be ready by 920pm. Came in to pick up around 930pm... and pizza was not ready. Had to wait another 10 mins for a pizza that's about personal sized, which looks deceiving online. My recommendation... skip this place and go to MOD Pizza. Save yourself the disappointment. Update: Knocking down another star. Pizza was bland and dry. Hardly any sauce... suggest you spend your $20 elsewhere. read more

This pizza is incredible. By a large margin, the best pizza in the area. They are the real deal, certified Neapolitan pizza. I can't recommend them enough. And this spot especially, has a laid back atmosphere. One thing (which probably can't changed) is I wish the pizza wasn't always burnt on the bottom, otherwise this is perfection guys!! Check them out you won't be disappointed. read more

I love this pizza! Great salads and their meatballs are amazing. Contactless pickup is super easy.

Got takeout from this location recently. Know before you go: on a weekend, this place gets a little crazy with the parking. Smallish spaces and people milling in the parking lot waiting for orders, or double-parked on the side road. Ordered a few things on our first ever visit: Margherita pizza, fried fresh mozzarella balls, and meatball panino. First, the pizza size is roughly 10-11", so as they advise on the menu, one pizza per adult is about right. The pizza dough itself had zero crispness, it was a bit soggy/saggy actually. The meatball panino was a pretty good hit with my wife. Finally, the mozzarella balls were few in quantity, and the marinara was mostly flavorless. Our verdict is that it was a little too pricey for what was delivered and that a return visit isn't in the cards. But I see people worship this chain, so maybe it's just not for us. Plus, they seem to be doing fine w/out our patronage! read more

The best Neapolitan pizza in the DMV! Worth the drive or bike ride from DC. There are bike-lanes across the bridge from DC out to Pupatella!

Gotten the pizza twice now, dough was raw both times (which is especially disappointing since I asked for it to be well-done after learning my lesson the first time). Additionally, I ordered a pizza off of the menu that was supposed to have prosciutto on it, which it did not when I got home. I can't understand why this place is reviewed so highly, I will certainly be looking for my pizza elsewhere in the area moving forward. read more

The best pizza in the DMV, hands down. COVID-19 has slowed our visits, otherwise I'd pretty much be an addict.

Love the his place. Make me feel like I am back in Italy. Yes! It's that good--if you want Italian style pizza. Top it off with the gelatos. GOOD NIGHT! Absolute the best in the area. read more

Excellent pizza and great service by a hardworking crew during COVID. They have plenty of outdoor seating available! Pro tip- ask for your pizza to be made crispy or extra crispy. read more

My boyfriend brought home two pizzas from pupatella. The first one has prosciutto, parmesan and arugula on top and the other had spicy salami and basil. Both of the pizzas were delicious, nicely seasoned and had a good amount of toppings. The crust was not too thin or thick. It also had a nice chew to it. My favorite of the two was the spicy salami. I highly recommend this place for pizza and will be coming back for more! read more

My one star is just for my takeout experience during the pandemic. The estimated time for pickup when you placed the order on phone is way off. Ended up waiting in line with crowd for over 50 mins. read more

This is the best pizza in the area. It's first come, first serve right now, but we were able to snag a great patio spot. They gave me a bottle opener to keep with the bottle of wine. Our waiter was great! Such a great experience in covid. Couldn't recommend more. read more

Honestly, this isn't the worst pizza I've ever had but it wasn't all that great either. I was a bit surprised with the whole setup of the place, where we weren't allowed to sit down before ordering at the counter (not to even look at the menu?). The woman taking orders at the register was not very friendly and sort of just stared at us while we were reviewing the menu. We ordered the napoli salad, two pizzas (filetti and meatball), and wine. The salad was literally arugula, parm, and prosciutto in a bowl, with a side of dressing. It was strange to me that there were approximately 20 staff working, but the salad wasn't dressed/mixed. It would've been better had they tossed it beforehand to give the dressing time to soak in a bit, and the strips of prosciutto were long and uncut, which were somewhat difficult to eat. The pizza had a good base flavor /crust but that was the best part. The filetti pizza had minimal cheese but was overloaded with tomatoes. The meatball pizza had cheese but barely any meatballs. Parts were overdone/burnt and other parts were soggy. We went around 430pm ish so the restaurant wasn't busy. Overall, not sure if we'll be back. read more

One of the very best pizza I've had in years !! I've driven by many times - now I understand why the crowds !!

Meh.. The food wasn't as flavorful as all the hype. The price is pretty high for what you get.

I've been to their Arlington location a few times and this location is no different, hands down the best Neapolitan pizza I have had outside of Naples!!! read more

Been craving Neapolitan pizza and this place hit the spot! Tasty buffalo mozzarella cheese! Love their gelato as well

Food was delicious but giving this 3 stars because I don't understand why you can't get a topping on only half the pizza unless it's pepperoni. Makes no sense. I came here with 2 small kids who wanted to share but one wanted bacon the other didn't. Who would have thought the "store policy" (said the cashier) was unless it's pepperoni no half toppings. Dumbest thing I've ever heard. Had to buy 2 pizzas instead. Maybe that is their tactic .....either way it turned me off. How hard is it to only put a topping on half a pizza. 40 years eating pizza never had this issue. read more

I was here a few weeks ago & had their white mushroom pizza. I was in pizza heaven. I never had Brie on a pizza it was scrumptious! A great mix of ingredients. Definitely need to go back before heading home. read more

New South Arlington location is a tiny spot near busy traffic, but we ate outside and it was fine. Staff are new, everyone is super helpful. Salads are huge, but togo boxes available. Pizza crust is light and puffy. The onion cream style is unusual, and to die for. read more

Food=very good. Just read all the other reviews for descriptions of the pizzas (omg- the crust!) and the apps. We had meatballs, Bruschetta, and brussel sprouts for apps, and pizza for dinner. I thought it was all very good. Four stars because it's chaotic. I hate it when restaurants don't think through the operations part. The assembly line area is too small and they only appear to have one oven. This means the staff gets backed up quickly. They won't seat you until you've ordered, but at peak times it takes 30/40 mins to get your order so the tables back up and then you're constantly shuffling/and moving around to make room for the people who are moving and squeezing past you. I love their pizza, and the place is a super cute addition to the neighborhood, but you really have to be in the mood to stand and jostle and wait. It would be cool if the bar was totally separate and a good place to hang out while you wait, but they seat people there too. There are people everywhere! I'll go back when I'm feeling very patient, cuz the pizza is good. read more

We are really, really lucky to have Pupatella in Arlington (in 2 locations no less). And so far the Southern branch is doing takeout with a timed system to try to provide maximum safety for customers and staff alike. Payment is only taken online and orders are placed on a table outside the door on the covered patio. No customers inside the restaurant. Fabulous menu of pizzas, salads and appetizers. I've liked everything I've tried. The white onion pizza I got last time was a revelation! Sweet and delicious. Tonight, the Melenzana with grilled eggplant, chorizo, pine nuts, and both smoked and fresh mozzarella. Also wonderful. How bad could anything be with fresh toasted pine nuts? This may be sacrilegious but reheating in a hot oven, even when fresh, yields a crispy crust that is a whole different tasty experience from the "normal" Neapolitan style. Great ingredients, great staff, and great oven. Hope they survive the pandemic recession! read more

I don't even live in DC/Virginia, and I have been to Italy 15 times, but every time I think "pizza" I think "Pupatella". This unassuming but cozy place simply has the best pizza in the world and no frills. If a slice of real Italian pizza, a glass of wine, and arugula/parmesan salad is what you're craving for, there's no place better than Pupatella. Please note it's a mixed counter service/table service place, which means you order at the counter and the food/drink is brought to you - for me it's one of the most comfortable ways of dining. read more

I've been to the original location in Arlington several times and have usually had a very good experience (food usually good but lines sometimes have been a negative). I was considering going to the original location when I saw this one was actually a little closer to me and I figured trying it out - also just recently opened. Knowing the original had lines at certain hours we made sure to arrive before any expected dinner rush (6PM on a Sunday). I was told parking can be an issue and that if you park at nearby businesses you would be towed. Luckily when we arrived there was parking (not much) so not sure where to park if the lot is full. The set up is to order first then find seating. Thankfully they had a great system in place to get you a seat and, I assume based on the staff communicating with the kitchen, that your food isn't started until you get a seat. There is also a full bar which wasn't busy when we arrived but filled up shortly after - nice option if not with a group. Seating is somewhat limited - like the original - but there is a nice patio out front which I can only assume will be packed in a few months. Not sure if they have portable heaters during the winter but recommend they do. We ordered the margherita doc and pepperoni (both excellent) and a local Port City porter. Their beer selection, although limited, was very good and they offer pitchers! The pizzas were $13 and $11, very reasonable for the size and flavor. I've never taken the pizza to dine at home so not sure how well it would travel. Though this time we surprisingly had a couple slices leftover and they made for good leftovers the next day. This place, like the original location, will be successful. Also interesting that they have expanded to RVA. I just hope selfishly that it won't become "too" successful that I won't be able to find a seat! read more

First time trying this new place, parking lot was full, drove around and found a parking spot in the neighborhood. Nice night for a walk... we arrived to a very crowded place, little space to stand. We were greeted by a friendly hostess who told us it would be a 20-25 min wait. My husband and two daughters and I decided to wait/stand in line we finally made it to the register to place our order (that took about 7-10 min) where we were told it would be a 45 min wait for a table, disappointing. OK. We will take our order to go. We were informed they do not do takeout in the evening. We will try another time..The Pizzas coming through the crowd looked delicious. read more

It really was a delightful experience at the Pupatella. The cost is perfectly affordable as well. Sausage & Onion Pizza is the menu item that you can go with if you are uncertain of what to have. And also, the service was wonderful and the staff was very friendly. Live for it! read more

NJ born Italian here, spent time living in Italy as well. This is "la vera pizza napoletana" - the real deal. If you want authentic Neapolitan-style pizza, this is what you're looking for. San Marzano tomatoes, fresh mozzarella di bufala and basil. Good olive oil, tasty crust. Will be back one a week. read more

After hearing all the reviews about how great it was I was a little disappointed. They did have great customer service. I think I might have just went in with high expectations. read more

This was our second time at the Pupatella and we found the pizza to be "just ok" but not great! My Italian wife is from Napoli and we visit the Napoli area often and enjoy all foods including pizza. The Pupatella's pizza is not close to the real Neapolitan pizza other than the oven but is an OK product. One of our main complaints is the small size of the pizza and average taste and crust. Neapolitans would laugh at the small size and price but the the service is good and restaurant is clean but not ideal for oldsters due to lack of parking and interior noise levels. If you can get a good pizza from Papa Johns or Dominios, it would be superior to Pupatellas but most of these franchises are inconsistent and the Pupatella's pizza seems the same from both of our visits. I would recommend you try this restaurant and write a review! read more

The best pizza in Arlington! I was so happy when they opened a second location in S. Arlington. You can tell they care about the quality of their ingredients because everything tastes fresh. Can't go wrong with their Margherita pizza. The fried potato croquettes are to die for. Crispy on the outside, garlic, cheesy, deliciousness on the inside! It's always a good meal when you choose Pupatella! read more

I'm so sad to give this review. The pizza is great but the staff...ugh. They are just so rude. The female bartender rolled her eyes at me when I asked her not to clear my plates (we weren't done so idk what the big problem was?????). My daughter saw and all night kept saying wow that lady was so rude! read more

I walked in there with my wife and toddler with a stroller, changing bags, lunch box, toys and all the other stuff that parents deal with. The place was quiet and 6 staff members were standing around talking among themselves. I asked them if they had a high chair for the little one. "They're over there" said one of the staff pointing to some chairs as she went back to her conversation. Who does that? No one could be bothered to help us, seize the initiative and carry the chair over to us. We were appalled at their customer service. In fact it has become our gold standard for how NOT to run a restaurant. read more

I don't get the hype. I picked up a pizza ,they had a lot of people working but the service was slow and unfriendly . When I got the pizza home it was soggy and undercooked read more

Dear Pupatella Neopolitan Pizzaria! My family and I went to your outstanding restaurant on 1621 Walter Read Drive in Arlington (22204) on 28 February -- and EVERYTHING was just great across-the-board! The atmosphere and the food were teriffic... and so were the types of beer we chose. We would especially like to commend our two excellent servers -- Julian and Coni -- who provided us with terrific food and beverage service together with their great attitudes and demeanors. It was our first visit to your fine restaurant... and we'll surely be back !! Brian Shaw bdshaw02@msn.com read more

My favorite pizza place in VA! I love the artichoke and tomato pizza. SO happy when the new location opened up. It does get pretty packed and there might be a bit of a wait, but it's totally worth it and the staff is very accommodating and friendly. For those unfamiliar: you stand in line, order your food, put your name on the list, and wait until your table is ready. Once your table is ready, they put in your food order which comes pretty quickly once you're sat. Looking forward to the patio when the warmer weather hits. Parking is a bit challenging, plan to spend some time driving around for a spot. Also - they DO tow cars in areas that are private property/marked no parking so be careful about that. read more