Tom Turnquist with Puragain Water was a true professional! He set us up with a home water purification system. He was very knowledgeable, personable and gave us a good deal. read more

Josh was great showed me everything and let me make an informed decision. Gave me the options and showed the cost effectiveness of upgrading my filters and saved me money. Was in and out quickly and did not push any products on me. Thank you Josh for the excellent service. read more

One year with the system so far good . Still a little skeptical and no one has reached out for the annual service as promised .

Jesse was great! The salesman that sold us the unit was misleading at best "the filter replacement fee wasn't as he advertised". Jesse did everything on his part to make us happy. You need to ask the right questions before you purchase their unit and get everything in writing. read more

Today was our annual inspection and filter changes for our Puragain whole house system. The office called and had an available time for today! Amazing! Our technician Jesse arrived early and he went above and beyond to inspect, analyze our water, make recommendations, complete the work, and clean up. Thanks Jesse...well done and great work. read more

Puragain Water - Our Puragain technician and expert, Jesse! - Water Purification Services Near Me - Phoenix, Arizona

I called puragain Water after I saw an ad on Facebook. Hadn't seen a filter system like that before, so I called, and Tom came over to check my current water out which was abysmal. Tom was amazing at explaining how the entire system worked and about their RO system. I decided to pull the plug after only a day of thinking about it. The installer (Josh) came the next day was on time, very personable, and even showed me some things while he was installing the system. The product turned out amazing and can already feel and taste a difference in my water, it's crazy that it started working that fast on a house that was built in the 70s never having a filtration system. If I had to do it again, I would call Puragain without hesitation!! read more

Puragain Water - Under sink RO system - Water Purification Services Near Me - Phoenix, Arizona

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excellent work. Nic was great. answered my questions, clean , and took all trash with him. Tom the salesman was awesom. explained everything in in detail. Football fans. go pack go! read more

We just had our Puragain Water installation system installed today. Robert was very professional and polite, and went above and beyond to help me with pulling out drawers in order to do our installation. Even helped me put some of the things outside that I couldn't carry on my own. I am so looking forward to trying my new water system! read more

Sometimes you find a company that provides an amazing product and service - this is rare, so when it happens I personally RUSH to write a review. We've just passed our first year with Puragain filtration, and we couldn't be happier. As longtime AZ residents, we have plenty experience with inferior systems. Because we believe strongly about being careful what we consume, we cannot recommend Puragain more highly. For us, there is no alternative. read more

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I had Pureagain install their system in my home, and I am very satisfied both with their installation as well as the product. They did an excellent job, installing the system in an efficient manner. The product is working, as well as it is advertised. I moved into my new home where the system was installed. My previous home had a water softener salt system. Pure again solution does not use salt, and I certainly believe it's a better solution that a water softener using salt I highly recommend their product and their service read more

Outstanding job by Chase so I'd hire him and recommend him. Paul finisd the job. Excellent read more

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Jesse is an amazing technician! Smart and knowledgeabl. 've had the filtration system for over a year, and let me tell you this is the best purchase I have made for my family. we are no longer bathing in water that smells like a pool. Our food even taste better not having to use nasty water to cook. Do yourself a favor and get the best water straight to your home! read more

Jesse the technition came out to our house to perform a yearly maitenance check. He was very knowledgebale about the system and patiently answered all my questions. Jesse replaced the RO filters as well as the water filtration filters in the garage. I would recommend Puragain to anybody. read more

The service was on time and the installer was very helpful and friendly. I'm so happy to have such clean water coming out of all of my faucets. I'm addition, they even included a free alkaline system with my purchase. I'm recommending Puragain to anyone who wants amazing water. read more

Matt and Chase came to install our whole house water filtration /conditioning water system with alkaline water to one spout/faucet. The water tastes good, pure, fresh. Taste better then any bottled water I have had. The shower is wonderful. No more itching from hard water ! The water is definitely a investment but I think it is worth it If you move you can take with you if you are moving to a Puragain service area. The new home owner can buy your contract/ water system for $700. read more

We love Puragain! We had our system installed in our new build a year ago and we've loved it so much. Jesse came to do the yearly check up last week. He was awesome! Super friendly and knowledgeable read more

Darrick is so knowledgeable, reliable and friendly to talk to. I asked him questions about our water filtration system and he was able to explain everything in a very sincere way. Good customer service is rare these days, but Darrick really goes above and beyond! I 100% recommend. read more

Everyone is professional and informed. we got a whole lesson on our filters and then when the year was up they called and set up an appointment for my filters to be checked and changed if needed. read more

Jesse was very informative and answered all my questions. Very polite. Hope to see him again at my annual.

We are very happy with our Puragain water system. Jesse serviced our unit and took his time to make sure everything was right. He is very knowledgeable and answered all my questions. read more

Have had our system for about a year and love it. Jesse came out to do our annual checkup and did a wonderful job reviewing the system with me. read more

Had my 1 year service done and Jesse made it super easy and walked me through the different plans. System has worked great for the first year, we are excited to see the benefits of the new upgraded filters! Very happy customer. read more

(Edited review)(Pureagain made good on the refund to our family wish I could've spoken to someone to help them understand the situation before writing a negative review. We will see how next years services go. Thanks again for making good on your word. pureagain water stared off by demonstrating they were a company of honesty and integrity. During the sale of our system, the salesman seem genuine and sincere a real down-to-earth person. unlike other soliciting water companies that showed up, pretending to be the state of Arizona giving you a free water sample then to infiltrate your home and waste three hours of your time while you're trying to have dinner with your family. We were sold on the fact we have a seven year warranty with our system and lifetime service which seemed like a really great deal. The salesman told us we would have to pay for the filters once a year at a cost $125 in my mind that seemed very reasonable. We agreed to the sale and the price The service tech showed up right when they said they were going to, and they were all very friendly and knowledgeable. Afrer install The lead service tech walked us through everything and explained in detail what was done. He stated we would have to pay for the filters, but the installation would be free. he did mention that we would have to pay extra for the membrane on the RO system, states the whole house is being filtered, we would only have to do that every 2 to 3 years. Again, that still seemed like a pretty good deal and we were happy with the level of service. So far puragain did everything they said they would do we didn't feel like we were lied to or treated unfairly. Roughly about six months later we felt the water quality was dropping, and there was some reddish iron buildup in the shower and some spots starting to appear. We put a service ticket in tech showed up in time tested our system and didn't find any issues. said the water quality tested good but added a little bit more conditioner. at this point we have no reason but to trust pureagain water since so far, they have done everything they said they were going to do. fast forward to our first year service Jessie showed up right on time and was very pleasant. we expressed the water concern we had earlier. This is where things stared to go a bit sideways. We were told about some new filter technology that came out recently and for $900 he can install those filters for us. My wife and I were a bit sticker shocked expecting to pay $125 Jesse mentioned that they've been having problems with that sales associate telling the people the wrong information and he apologized for that and said the 125 is just replace two of the three outdoor filters and does not include any filters on the RO system. we explained we were told the RO system didn't need to be changed every year. Guess that was wrong to.... he mentioned he would help us out on the price and charge us $700 of course my wife and I are thinking we just spent over $4000 for a water treatment system. Why wouldn't we want filters to give us the quality water we expected so we agreed to pay that after Jesse left we kind of looked at each other and thinking we were just, taking advantage of because we trusted Pureagain water when we bought the system we already thought we had the best filtration system and didn't think we needed to spend a bunch more money. we started to reflect back that the service tech and the salesman were consistent with the information they told us then this whole visit just did not set well with us. I reached out to try to talk to somebody about this because I'm feeling uncomfortable about the deal and it was Jesse that returns Our call. " the Arizona manager" he went into a spiel once again about this new great filter technology and he gave us a heck of a deal on filters. In my mind, don't pretend like you're doing us a favor when we're already being overcharged. That conversation clearly wasn't going to go anywhere with Jesse so I reached out to speak to somebody else his supervisor that did not return our call instead Jesse sends me a text message stating that he was going to refund us the money we spent for the filters and that we can enjoy our free upgraded filters on the company I'm like ok well at least we'll have the $700 back that was budgeted for other household/family things. It's been two weeks and still no refund and it's put off on the accountant. guess we were told another un truth. I say we were taking advantage of because we trusted this company because we trusted them, we allowed them into our house and into our checking account. This is one of those scenarios like an ex-girlfriend or an ex-boyfriend thats always been honest to you so when they tell you a lie, it doesn't register in your head that they actually did this to you until you stop and reflect. I'm very sorry things went this way Pureagian it would seem we won't have the 7yr warranty or free lifetime service. read more

Where do I even start with this company? Their customer service and product are absolutely AMAZING! American made products and a small owner business with that family feel, what more could you want? We have been searching for a water filtration system for a while now. We really did our research and wanted alkalinity in our drinking water. We have been customers of a water delivery service for several years now, but they didn't offer alkaline water. So we searched and searched, salt filtration systems use too much water and we didn't want that, after all we live in Arizona, we need to conserve. So low and behold we found Puragain Water. I inquired about speaking with a Representative about the questions that me and my husband had, they were extremely responsive, via text. I loved it! I don't always want to talk to someone over the phone until my initial questions are answered. So I asked my questions, which were answered right away. I then wanted more, so I set up a home visit with one of their Sales Managers. Darrick White, what an awesome guy! He came to our house and provided us with his presentation on Monday. Which unbeknown to Darrick, we had already done our research, we had our questions ready! He did not miss a beat, he had all the answers to the questions we had right away. He was extremely personable and had such a vibrate personality, we loved him! Once we were completely sold, he went to our kitchen to test our water. Then him and my husband went outside to find the water main to shut off the water to figure out the requirements needed for the installation. Well, there was a slight misunderstanding of which shut off should be used, so Darrick called one of his installers, Chris aka Mello. Let me know tell, Mello, was AWESOME! We live in the far East Valley of Phoenix and Mello was in the far West side of the Valley (doing an install) and said that he would come by the house that day to check out everything and make sure installation could work. As promised, he came by and checked it out to make sure all could work in our house. Mello was so personable, he loved our dogs (so did Darrick) and he prepped us on what the install would be. Fast forward to Wednesday morning, install day. Mello comes to the house promptly as promised. The install seemed (in my perspective) to go quite smoothly. Mello explained the system thoroughly and provided me with all the paperwork and customer service information. When we started drinking the water, it was to say the least, delicious! Right out the little facet, it was amazing. (Mind you we have been drinking water out of a dispenser for several years now). All I can say is these guys, this company is awesome! I strongly recommend them to anyone and have done so, already! If you are looking for a water filtration system that has come amazing health benefits? Along with that small mom and pop feel, with customer service? AND American made products! You can't go wrong with these guys, give them a call, Puragain Water is what you should be using. read more

Puragain Water - Main filtration system in our garage. - Water Purification Services Near Me - Phoenix, Arizona

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Puragain Water Conditioning System is unlike any other! Since moving out of our apartment and into our townhouse, my husband looked into a water conditioning system right off the bat because we didn't like the hard water on our hair, skin and were missing good drinking water! Tom T. came to our house and gave us a great presentation, was very versed in the products and fun to talk to. Within a short while we were sold on this system. We couldn't be happier with Puragain and the team of employees they have hired. The installers, Mello and Caleb were amazing in coming up with a creative solution to installing our system in a better location that our HOA would allow on their property. I highly recommend Puragain! It's changed our life! read more

After researching several companies to replace an existing older water filtration system for my home, I chose PURAGAIN and I am so glad! In addition to an excellent whole house system, the company itself is outstanding and of the highest integrity. My installer (Nic) did an outstanding job, explained everything, and answered all my questions. It's a quality system backed by quality people. Thank you, PURAGAIN. read more

Jesse came out for our 1 year service and had a wealth of knowledge when it came to explaining the system and filters. We love our full house water system. Our 6 stage alkaline drinking water system is life changing as well. Great investment at a great value! No salts or softeners needed. Phenomenal customer service! read more

the technician was on time, very detailed in is work....sweat joints on copper piping looked great....unlike the joint on my water heater! was very thorough, cleaned up nicely and was responsive to questions and explained the system and maintenance recommendations prior to his departure read more

I had their system, install the water conditioning and reverse osmosis shower last week and I love it. It is so much better. The water taste better feels better clothes come out nice shirt no ring around the tub or marks on the glasses the way that came and installed. My system was very professional, friendly knowledgeable, and knew exactly what he was doing and the price was not bad for what you get a life long warranty with no other hidden fees. read more

Amazing service I have had from both John whom originally sold me my system(the tech they sent out to install was very pleasant thorough) and Josh whom just recently maintained my system explained each individual filters in what it does also listen to me knowing I was concerned for PPE's in the water I live in Maryvale where the water was once contaminated years ago from plants leaking into the ground water . Josh mentioned the new upgrade of filters to where I didn't have to worry about PPE's in water any longer. I have the full filter and alkaline system for my whole house with the system yearly maintaince is incredible break it down is less than $100 a month to know myself and household is safe from Phoenix water and contaminants. Josh was very patient in answering all my questions which reassured me the information he was providing for me was faithful. I even had one of the higher up Jesse call me back today to make sure I didn't have any other questions and was satisfied with my system. Puragain water system is one of the best investments I've made in reassuring my over all health. Thank you again Puragain water system for keeping me safe. Your tap alkaline system is very clean and refreshing to drink. Once again Josh was extremely knowledgeable personal and exceptional as being a tech for Puragain water system. Thank you to the whole Team. read more

This company takes service to a different level! I had a water leak in my front yard thinking it's from the newly installed system. Paul was out here within an hour and discovered the leak was coming from the irrigation system. He fixed the issue even though this was not Puragain's issue. Thank you Paul!! By the way, the water is FANTASTIC and I highly recommend this system! read more

tell you folks this company will install your new water filtration system for the best clean and awesome tasting water in Arizona. jon ball and chris mello are the techs that get it done. they will do their best to make you completely satisfied., and they are very professional. take my word for it as an army veteran. read more

Update 2 months later- Customer service is unparalleled! I called yesterday and asked if I could have my water tested as my skin was still dry. "Melo", their lead installer called me back immediately. He asked me questions and said he could come out the next day with filters they use especially for people with eczema. Melo's attention to my concerns, was genuine. He called to let me know he was on his way, promptly got to work exchanging the filters, checked and double checked to make sure it worked properly and he told me how he loved working for Purigain because of their commitment to clean water & customer satisfaction. Additionally, Melo noticed a box of trash & offered to load it on his truck & dispose of it for me! Melo is the real deal! Purigain comes with lifetime free customer service so there was no charge for his visit! Wow! I feel like I won the water filtration company lottery! read more

Update to my previous review: I had a follow-up visit after the initial install. Mello, Matt and Chase helped to fix some minor issues (not with the system, just my personal preference). I'm neurotic like that but these gentlemen went above and beyond to cater to my wants. The system is incredible, my skin and hair feel and look healthier and the drinking water is so delicious. I haven't bought water from the store in weeks. What's better? The high level of customer service. I feel like I'll be well taken care of for years. Thank you all! read more

I've had it with Phoenix water so after research had Puragain Water install their home water system and RO under the kitchen sink. I'll report later on the quality of the filter systems but for now I just wanted to mention that Matt who did the install was outstanding. What a nice young man, very professional, and knows what he is doing. Thanks Matt for a very good job well done. RJC in Chandler, AZ read more

The water in Chandler AZ is horrible! We got sick of hauling water for drinking, cooking, and coffee and also hated how bad the hard water was on our laundry, hair and pipes/showers/sinks. We decided to try the Puragain whole house filtration system and 6-stage RO. We had our doubts about the system's ability to meet our needs but in all areas we are very satisfied. The entire experience was amazing from our salesman Darrick to the installation manager Mello. Would highly recommend this product and company. read more

Outstanding experience all around, from consultation to install. Darrick was our initial point of contact and came to our home to discuss our options and educate us about the system. He was wonderful to work with, offering financing options, and he was really a wealth of knowledge. Scheduling was super easy as well. Fast forward to install, which was today 11/16/22. Nic came out to install and was professional, thorough, and had amazing customer service skills. I felt like he was the most thorough, competent person for the task. He did a wonderful installation, took care to make sure the workspace in the garage and under the sink was left clean and tidy, took time to explain "what to expect" and ensured I had all information and points of contact in case of anything. We're excited to now have water that is thoroughly conditioned and rid of toxic chemicals/substances. We've had an outstanding experience, and I wouldn't hesitate to recommend to friends and family. read more