I have been seeing Chinese acupuncturist for over 10 years. My doctor recently retired and got…read moreVivien's name from my facial lady. When I first talked to vivien on the phone. She said she takes insurance but then the nightmare starts. She asked me to pay in cash then could file insurance on my own by giving me receipts. I did and asked for receipts every time I see her. After 3 treatments, she gave me a non medical super bill with no EIN number. It's not acceptable by insurance. Things started to go chaotic. At first she refused to help filing insurance because of language barrier; gave me all the excuses, assuming my insurance is cheap with huge deductible, assaulting my employer provided bad insurance...Then she said it costs her to hire someone to do it (every medical clinic hires some professional to handle billing, it's a very basic thing). Five months after with enormous amount of time on calls and chats between Viven, me and my insurance company. I discovered she filed and charged 2 times the billing amount to my insurance. She reimbursed me what I paid her in cash and pocketed the rest of the money. She said it's legal and legitimately done. Not to mention the treatments I received have no affect on me. The way she handles works is very doubtful and unprofessional. I feel sad that she had ruined the reputation on the field of Chinese acupuncture.

Vivien really takes care of her patients! Her acupuncture and holistic treatment is great for…read morehealing your mind and body. She is knowledgeable in her craft. I recommend her if your body is in need of healing and relaxation.

Went there. Asked the lady if they take walk-ins, she said yes and asked me to come in. Got in to…read moreone of the room and put her hand down and asked for payment right away when I said I'd like an hour massage... hardly no massage ... mostly trying to get me off for extra $$$.

Their scheduling approach is a nightmare. My partner purchased a Groupon for a massage to gift me…read more 1st time - I googled the business and called and made an appointment. I showed up. The woman at the front desk said I didn't have an appt. I figured I must have called the wrong place and it was my mistake. So I said no problem. I will call soon to book. 2nd time- same approach (google, called and spoke to someone to book for 5 days away) I found it odd that she didn't ask my name or my telephone number but just figured they were super casual about how they did business. I could also tell her English wasn't very good. So I show up for my appointment and again the lady at the front says that I don't have an appointment. She doesn't have me down and that they are busy with four people. This time I said that's not possible. I looked you up on Google and I showed her that was their business with a picture of the front and the telephone number I called was the one listed. Then I noticed that the telephone number that was on the flyer at the front desk was different. When I asked her why they have different numbers, she indicated that the number I was calling was direct to the massage Person and she does not know her schedule. Frustrating for sure, but I laughed it off and I rebooked it for the very next day at 3:30 PM. 3rd time- I show up for my 330 appointment and there's nobody at the front desk. I waited a few minutes and a woman comes out of the back and ask me if I wanted a massage. I told her that I had a 330 appointment and she said no you don't. And I said I do. I spoke to the person at the front desk yesterday and she booked it. She then looks at me and said not possible you need to wait 30 minutes. And I said I can't wait 30 minutes. I'm on a tight schedule. She said call my manager. So I proceeded to call the number that was on the flyer at the front desk and the manager said that I don't have an appointment. She said I told you 5:30 or 6 PM. That was not true because I had just booked it the day before and specifically worked around the 330 appointment. Needless to say, I have no clue how they are able to stay in business The communication skills were very limited and the fact that they have two different telephone numbers for two different people booking massages without knowing the schedule is ridiculous. So after three attempts, I still haven't gotten a massage and certainly will not try again. Good luck to anyone that is successful in getting a massage at this place.

Austin is great!!! I deal with chronic back, shoulder, and neck pain, and I often get headaches…read morebecause of it. He listens carefully, works the exact areas that need attention, always makes me feel so much better by the end of the session. I leave feeling looser, lighter, and relieved Highly recommend him if you're dealing with tension or pain! Highly recommended =)

Wonderful facial experience! The reception area was serene and bright, and the staff were friendly…read morewith minimal wait time. The treatment room was quiet and cozy, and the heated blanket added extra comfort. The esthetician had a soft and  gentle touch. The citrus-fresh scent of the products made my skin feel renewed, hydrated, and refreshed afterward. My skin still felt hydrated even after a few days after washing! After my facial, the owner Felicia approached me, and complimented my glowing skin. She then asked how I felt about my facial experience. I thought that was a nice touch to end my session with her making sure I had a great experience! Highly recommend! Thank you so much!

I treated myself to a massage and called to check for available appointments. They told me to come…read morein 10 minutes. I arrived within that time, and the masseuse asked me to pay upfront. I handed her my card, and she informed me of a $5 credit card fee. I was okay with this until she asked for a tip before providing the service. This made me uncomfortable, so I told her I would tip after the service. She then led me to a room, saying she would need another 10 minutes for some reason. I ended up waiting for 30 minutes before she finally started. While waiting, I noticed several signs stating they didn't provide sexual services and that police could inspect the rooms at any time, which gave me really weird vibes. When the masseuse finally began, her technique involved pinching and a weird rapid pressing motion that was just awful. The last 20 minutes of the massage was low effort. I was quite annoyed by the end of it and wanted to be over with it. Despite the poor experience, I still opted to give her a 20% tip and she had the audacity to be upset with the amount and asked for more. I was shocked but stood firm and refused to give more despite her trying to "negotiate" her tip multiple times. She finally processed the tip amount I had decided, and I left. Overall, it was a terrible experience, and I would not recommend this place.

Massage was really good but I feel like they should ask for any problem areas or ideal pressure…read more Seemed like it was very routine and a little boring. However they have good prices and the massage itself was very nice, overall good experience just some niche things and they need to make it so their doors don't slam. Every couple of minutes you hear a door slam

After undergoing abdominal surgery eleven years ago, I never fully recovered and have been living…read morewith debilitating chronic pain ever since. I have undergone multiple surgeries in an attempt to resolve this issue. I have consulted pain specialists at Stanford, UCSF, and Kaiser, and have also tried physical therapy, multiple nerve blocks, acupuncture for over a year, and even ultrasound-guided Botox injections in my abdomen. Following a final surgery, which unfortunately did not alleviate the problem, it was determined that further surgical intervention was no longer an option. My last surgeon, who is highly skilled, informed me that surgical options are exhausted and recommended that I consider structural therapy. I found Cris and Medicine Evolution online and decided that a consultation might be helpful. Cris spent a considerable amount of time consulting with me, asking questions, and truly listening to my story. I decided to make an appointment. After my first session, I committed to three months of weekly sessions. Cris's holistic approach involved assessing my entire body and how I move, combined with hands-on therapy and, for once, exercises that were easy for me to remember and implement. For the past eleven years, I literally had to hold my stomach when I walked. Now, I am able to walk for over an hour without holding my stomach. I had never been able to walk for more than ten minutes without experiencing intense pain. Although I am not completely healed, Cris has given me hope that I can gradually improve. As a long-time runner, I am hopeful that I will eventually be able to run again. Cris is truly a one-of-a-kind practitioner. He thinks outside the box and integrates the brain with the body. He's amazing! I highly recommend him. He is a deep thinker who listens carefully and develops individualized plans for his clients. I truly believe that he is on the cutting edge of working with the mind and the body together. Thank you, Cris!

I came to Chris after several years of intermittent knee pain and feeling uncomfortable in my body…read moredue to feeling out of alignment. I've worked with many people over the years, PTs, bodyworkers and strength trainers. No one was able to assess the issues in my body and help like Chris. My knees improved quickly under his care and many months later are still feeling great. Chris's bodywork was not only amazing, but his coaching and education about bodies and my body mechanics have really helped me adjust how I walk and move. I continue to bring this awareness to my daily life, which is why I think my knees are continuing to do so well even after our sessions ended. Chris is friendly, smart, funny, observant, caring and committed to his work and his patients. I highly recommend!

Received a Groupon to Spavia from my fiancé, so I decided to…read moregive myself a little massage on a Sunday afternoon to relax and set the tone before the work week. I had such a wonderful experience overall. As soon as I walked in I was greeted, checked in and received a tour of the facility. The women's changing area was clean and well maintained. I enjoyed the relaxation lounge where they had water, tea, nuts and books to unwind after your massage. My massage therapist was excellent. I forgot his name, but his communication throughout the massage was great. Always asked how I was feeling, how the pressure was etc. Spavia offers lots of different options from massages to facials, eye lash extensions/refills and even spray tans. They also offer 3 different membership plans that come with their own treatments per month if you're interested in that as well.

Love this spa and the relaxation room, the massage therapist was amazing and the facial was very…read morechill. One thing I would change about the facial is the addition of more skincare products and tips. Everything with the facial just felt sort of like a massage, there was no description of what was being used and not much was suggested. I also didn't love the group setting of the relaxation room, when I think of the spa I think "peace and quiet" and while it was peaceful, it wasn't very quiet considering all the interactions in the locker and relaxation room.

Best massage I've had in my life. Joyce is very kind and accommodating. She made sure to stay away…read morefrom new tattoos I had and was very considerate! Highly recommend a visit or to book an appointment as a gift for a loved one!!!!

I had a wonderful experience with Joyce at TC Massage!! She was kind, attentive, and gave a very…read morerelaxing massage which was exactly what I needed after a long few days at work conference. The surroundings were clean, calm, and welcoming, which made the whole experience even better. The only small challenge was finding the correct building entry to get to the suite the first time, but once I found it everything was great. I will definitely return the next time work brings me to San Ramon!

I have had dozens of massages over the past two three years. After having a Lumbar Fusion on my…read moreback two years ago I started using one side of my body more than the other . The dr said nothing would help just PT and Massage. I felt like I had a high hip- and my left leg would get numb. Today I had The Best Massage ever- Rachael is so knowledgeable about the human anatomy. She is humble and warm and really cares about her clientele. She mainly worked on my legs sides and lower back. I was singing with joy. My legs hamstrings , quads feet , ankles , calves IT Band, hip flexors QL muscles --all were becoming pliable again. I booked 6 more massages once every two weeks. She does this work out of compassion for others. Getting a massage from Rachael feels better than eating a box of Chocolates! Do your aching muscles a favor and see her you won't regret it! thank you Rachael!

I have had many massage therapists through the last 20 years, but Rachel is the best! She can do…read morethe deep tissue techniques that I really need, which give me so much relief from my symptoms of Irritable Bowel Syndrome, TMJ Disorder, and more!