I installed a water softener many years ago and I cannot say enough great things about Soft…read morePatagonian! From the first call, Ed the owner worked around my availability and made the entire process super easy and fast. The installation technician was knowledgeable and efficient, and Ed walked me through the owner's instructions carefully. With that said, I think what really sets Ed's company apart is his obvious pride and care for his business and customers, as clearly evidenced by his prompt and excellent after-service. I felt a bit bad about asking him all sorts of questions years after the job was done but he always responded quickly, enthusiastically, and professionally. I had a few top rated service providers come by for quotes but I'm sure that I made the best decision to go with Ed.

3 years later and I'm still happy with the soft water system. Eduardo and team did a great job…read moreinstalling and everything has been running well. They even reached out to make sure everything was fine which I really appreciated. Highly recommend this company.

We get our whole house softener system and RO from De Anza water. Very happy about the entire…read moreprocess. Raoul made the first visit and did water quality testing and discussed everything in detail with us. Then Jose Hernandez came to site to do the installation. He handled everything with a lot of patient and discussed solutions with us so that we ended up with a most satisfying design for our unique layout situation. Definitely recommend!

I purchased a water softener from De Anza Water Conditioning Inc, and the technician assigned to…read morethe entire installation was Sonny Vigil. My experience with Sonny was extremely positive, He completed the entire installation with a high level of professionalism and attention to detail. As I reviewed his work, it was clear that no shortcuts were taken.

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

Aaron, owner/operator of True Tech Water is a man with a plan, and Jaime too. He got us out of a…read morejam with our water softener, showed up on time, TWICE(!). The final invoice amount matched the quote (not always possible, but nice), and he and Jaime resolved our issue quickly with a little masterclass on the side which would helpful for most people, but not me. They also fixed a couple things I broke just by looking at them. Curious thing tho, water refused to run downhill while they were at the house. After they left, the laws of physics restarted. They must be wizards! Thank you, Aaron and Jaime! Matt

I highly recommend True-Tech. Aaron was punctual, professional, and an excellent communicator. I…read morecalled regarding my newly installed water softener unit, which was installed by ANOTHER company in May, was filling with water. He took the time to clearly explain the issues alongside the best resolutions. He found the problem and fixed it. I am scheduling him to return to flush my tankless water heater next. On top of his technical expertise, he is personable and displays true integrity. Five stars!

Been coming here for years. Great tasting clean water. It doesn't taste like tap water, unlike the…read morefiltered water dispensers in front of grocery stores and mini markets. Family who runs the shop are very nice and always easy to communicate with. Support Local Businesses

Zero Stars. This is a total scam! This is the same water I get from my Great Oaks tap water at…read morehome. Save your money. Save your appliances. I bought this water for my $400 ice maker. This water broke my machine from the hardness in the water. I know this since I tested the water myself after trying to understand how bought water could brake such an expensive machine. See the attached photo from my water test kit. The hardness is off the charts bad and the alkalinity is not in a purified range. This location should be shut down selling "pure" water that clearly just slightly filtered but not purified! SCAM. DO NO USE THIS LOCATION.

Got the Fleck 5600SXT water softener + catalytic carbon filtration system installed through Silk…read moreWater San Jose and I must say, I'm highly impressed with the quality of work that Trung and his team did! What I liked the most was - Very reasonable and upfront pricing, Friendly & professional, Excellent communication. They arrived on the set date/time to the dot and completed the prep and installation in less than 2 hours! I would highly recommend them to anyone looking for a Water Softener Installation service in and around San Jose.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement,…read moreMitch came and completed the service within a week. Highly recommended.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.