Amazing service, we got a burrito and bowl that was great, hats off to the crew working august 21st at 330! read more

QDOBA Mexican Eats - Chicken Queso Bowl Burrito - Mexican Near Me - Highlands Ranch, Colorado

Ordered two taco salads from Grant St, Denver location today. Salad was delicious. Taco bowl was STALE and unedible. Pleasant staff. Place was empty. read more

Serenity, BC, & Michelle made my night. It's been a long day, being a single mom is hard... and they went above and beyond to make things a little easier for me tonight. Thanks guys. read more

Food was good, but we had a weird interaction with the manager. She said we couldn't order queso unless we placed an online order because they only had one or two orders left and they needed to have it available for online orders because they order a lot. It was rather strange. read more

Staff doesn't listen and is short. In middle of taking order went and started an online order. Feel like online is more important than the person standing in front of them. Black beans were hard. Rice overly limey. Queso was runny and tasted watered down. Chips were stale. Won't be back. read more

We keep trying to use this closer location, but they never cease to disappoint! Qdoba ran a special bogo deal so we ordered ahead via the app. When we arrived the place was a zoo! People standing waiting for orders 45 minutes after the time due! Now I understand it's a promo and I expect busy, but no worker could tell me how long the wait would be and there's one person only making the to go orders!?!? 6-7 workers on the in person station, but 1 line worker on pickup?!? We actually had to leave after waiting so long and send my son back to pick up the food almost 1 1/2 hours late. Granted the burritos were filled nicely and tasty, just had to eat hours later than planned. This location continues fluctuates on experiences, this not being a great one. read more

This location sucks! They skimp on fillings, are SUPER slow and don't cook the food properly. Ordered online for a pick up and arrived 10 minutes after pick up time. The order wasn't even started, they had 2 others waiting for pickups and only 2 people in the line. They said they were making the order but didn't start till they finished order for people who walked in later. The order was supposed to have fajita veggies, what we got was raw cold peppers and onions on the both orders, 2 strands of lettuce on the taco, no sour cream on it and almost no cheese. The cheese crusted quesadilla had a few sprinkles of cheese on one side and the other was almost bare and it was barely filled with any of the ingredients. Plus add another 15 minute wait until they made the order in-between other in person orders...not worth going to this location. Slow service, tiny portions of ingredients and some items like the fajita veggies not even cooked. read more

This is our second time having QDOBA in the last 2 months. Both times have been excellent. We visited this location today to pick up a group order for 10 and the staff was very kind and attentive. The space was very clean and laid back. While waiting on our order (which was on time), the general manager Kathy checked in with us several times to make sure we were happy. Loved it. When we got home the streak continued. Great portions of protein and sides, and everything tasted fresh and seasoned well. We fed 4 kids and 5 adults and had some leftovers. We definitely plan on visiting again. Thank you Kathy and staff for taking care of us! Also I noticed there were some poor reviews from +10 months ago. We weren't around at that point so I can't speak to any of those points. I can just say our experiences in the last couple of months have been great. read more

Qdoba offers literally the best family meal in town! Beats the other place any day of the week! You get so much food with this "taco kit" meal and their customer service always blows me away! The general manager went over and above to accommodate us that I had to leave a review! Good food, quick service and a friendly smile welcoming you in.... Which is sometimes hard to find these days! Thanks Qdoba! We'll be back for sure! read more

My food was hot and ready when I picked it up. Super happy. The staff was friendly and super helpful.

A burrito bowl at this location is literally 1/2 the size of a burrito bowl at any other Qdoba. Will not be returning to this location.

Placed an online delivery order at 11:07 am from Qdoba. The driver left an order from Cuba Cuba on my porch. My daughter contacted driver and was told he would come back and pick up wrong order and leave the correct one. That was over 2 hours ago. I called the store and spoke with a man who said his name was "Abel". He told me he couldn't help me because he never received my order. I have the receipt that was emailed to me with the store address and phone number. "Abel" told me to call IT at 844-736-2224. I did. I was told they do not assist customers only stores. I was then told to fill out a form online and request a refund. This means no lunch for my daughter. No refund of money spent. No one to speak to about the issues. "Abel" was very rude and didn't know what he was talking about. I tried to call the store back but now they are not answering the phone. I wasted hours dealing with this. My recommendation - AVOID this store at all costs! The will take your money and not deliver the goods and not care that they do! read more

Staff was very standoffish almost like I just walked into the aftermath of a blowout between staff or staff and a customer but the worse part was one of the ladies preparing food was not wearing gloves and to make things worse she went from touching food to her face (wiping her nose) and back to food/utensils. I was about to ask for her to remake the food that I had ordered after washing her hands and putting some gloves on. Coming from someone who has A LOT of food working experience... FDA prohibits anyone from bare hand contact with ready to eat foods and if say this qualifies as that.. additionally I watched the staff start and stop processing my online order multiple times while I was waiting for it and watching the "order ready" time go way by.. after finally asking the now one person working if my order was ready they said it wasn't and proceeded to walk away... read more

Never in my life have I seen a Qdoba burrito so tiny. Did they decrease their portion sizes? Very disappointed read more

QDOBA Mexican Eats - Mexican Near Me - Highlands Ranch, Colorado

Very poor quality food at this location. Shrimp Burrito was very small with big pockets of mushy overcooked rice and beans and very little of the shrimp. I ended up unrolling it and trying to fix it only to leave it that way and pick through it with a fork. We found avocado skins in our guacamole. Just an unappetizing meal all around. Won't be wasting any more of my time or $$ here. read more

My parents and I visited this restaurant today (8/30/23) at 5. I am giving my experience here 2 stars only because... (none of the 3 staff helping me were wearing name tags so I have to explain their characteristics) ... the lady with blonde/grey hair was sooo nice! She was helpful and kind. The other two people a younger late teens early 20s man and an older woman with dark hair working were not as kind. The the kind lady took our orders and started to ring us up. My parents both wanted a large bag of chips. The kind lady got them for us and started to ring up the order. The other lady from the back came out and very assertively asked if we had been rung up yet "have you rung them up? I'll ring them up. Oh I've got it I'll ring them up." But then proceeded to ask the kinder lady what we ordered. Then she took the bags the the kind lady filled with chips and dumped them out back in to the chip box. My mom piped up and said explained we needed 2 large chips in addition to the salad, the burrito bowl and the nachos. I then chimed in explaining I got my chips on the side of my nachos. She dished up my chips and began putting chips in a VERY SMALL transparent bag. My mom reminded her AGAIN that she wanted 2 LARGE bags of chips. The lady then dished her chips in the smaller of the 2 brown paper bag options (the kinder lady had initially given us the larger size) my parents would have happily paid more for the largest size bag. The 3 of us all felt that the darker haired lady was being rude to her co-worker by undermining her and as she moved on to the next customers I could tell she wasn't happy about the interaction. But the dark haired lady was also rude to us everything was already to go we just had to pay and this lady came and pushed the other lady aside, and then completely misunderstood what we wanted and were asking for because she was in the back until all of our food was dished up. She made it way harder than it needed to be! The food was very good. We are all vegetarian/vegan and the servings were smaller than we are used to at this location (usually we all get rice and both beans as the majority of the meal, with no meats or anything just salsas ect.) but we didn't mind because it tasted good and the kinder lady and the younger man were very accommodating to our vegan/vegetarian needs. read more

Honestly the Facility is disappointing I came here after work hoping to get a delicious quesadilla. When I walked in all the workers were talking to each other and messing around. While we waited for our food the employees were messing around and letting chicken on the grill burn. Also the facility is very unclean. In conclusion If you want qdoba go to a different location read more

My mother and I got lunch here and have both been throwing up since. Both perfectly fine beforehand, but after we suspect we got food poisoning. Will never be going back to Qdoba again. Highly recommend avoiding this location. read more

Went there last night and I couldn't even finish my food. The lettuce was brown and slimy, the chicken was so burnt that some of the pieces you couldn't even bite through. The customer service was bad, kids that just obviously didn't want to be there. I would recommend that nobody waste their money here. This used to be one of my favorites, so it saddens me to even write this, but it has gone down hill in every area, even the cleanliness was bad. Don't waste you time or money here. read more

Update: Still waiting for someone to reach out to me, despite the response on Yelp. If I could give zero stars, I would. I ordered catering last month for a party from this location, and when we arrived at the store to pick it up, there was a sign saying they were closed. This left us without food for our event. I requested a call from a manager two times, and NEVER received a call back even though I was told the district manager would be in touch. To say that I'm extremely disappointed with the communication and customer service would be an understatement. read more

Would drive further for a different Qdoba because this service is HORRIBLE. They act like you're an inconvenience to them when coming in, no welcome in or anything, literally asked us if we came in during store hours. Hello do you not know your own store? The manager didn't give a flying f*** when he had to step in. Worst service in my entire life. Throw the whole store out or get someone in there who knows some customer service skills or close the store. I've worked in places like this and would be fired for how they treated us. I cannot believe I paid for them to screw up so bad. WORST IN MY ENTIRE LIFE. read more

I had the freshest Taco Salad with shredded beef. it was delicious and served with great care by the server. I enjoyed the quick and courteous service from all of the employees I talked to the other day. thanks read more

I ordered online cauliflower mashed bowl when I got there my order wasn't there. The cashier got what I believe is a supervisor or a lead, they ran out of cauliflower just when I ordered. Well, she apologized, offered something instead and even offered additional meat to compensate the price difference, I don't really know if it did BUT just because she was ready to make up the mistake without me asking or throwing a tantrum and even she came back and gave me a free entree and she kept apologizing for their mistake. Her whole attitude and professionalism was excellent. They definitely gain a customer with me. read more

This place is run by teens who don't understand how to operate a customer service oriented business. The portions are a rip off, I watch them prepare online orders as we are standing there in shop waiting and the floor is greasy to the point of danger. This location is out of so many items, it becomes frustrating to make an order. Frankly, it's a poor representation of your brand. Put someone in there that gives a remote crap about good service. read more

Very welcoming walking in. The gentleman at the cash register was very nice as well. However, the tall young man with blonde hair working on 11/10/21 at 12:15pm and starting the orders was extremely rude. He asked what kind of meat I would like, I told him chicken. He said they had no chicken today. There was a HUGE amount on the grill being made. So I asked him again if there was no chicken. He said no chicken today. I said there was a bunch behind him. He said it wasn't ready. I said well then you just don't have it currently. Ricky he said "yup". I told him he was fun and he very rudely back said "you're fun too". He then asked me what meat so I said steak. He asked me what rice and bean and I said little of brown rice and pinto please. He the. Proceeded to give me a big scoop full of both. When you are in customer service and working with the public. That yep of attitude will not get you far and will get your store bad reviews on it as well. I wonder why you guys average only 2 stars??? read more

It's QDoba, its consistently what you expect. Rather good food at a reasonable price. I like this location for a fast lunch. read more

I haven't been here in awhile, but thought I would share my experiences none-the-less. I really like the reward cards...but never seemed to have it when I go...so I have several of them and I don't think they can join them together. So I guess each of my boys will get one when they leave for college. I already received several free items from using/having the reward card...it's great. From free chips and salsa, drinks, etc. It is so fun to get free food! The service there has always been friendly and helpful. Great place to go to get relatively tastey food, pretty quickly. read more

Food is good, i still prefer Chipotle over Qdoba, but there are parts of Qdoba that bring me back time and time again. Love their nachos made from the normal burrito fixings. excellent Friendly staff read more

QDOBA Mexican Eats - Mexican Near Me - Highlands Ranch, Colorado

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Long story short. Got to work at 7:30 am and my boss told me to set up catering for 50 people for lunch! Ordered online to pick up at 11:00 am. Short wait and the staff at this Qdoba was nothing less than awesome! Our "go to" for any upcoming "surprise" meals. Thank you! read more

Came in tonight to get some food for the family with my Husband and Little One. As soon as we walked up to the counter the lady working seemed irritated already ordered what we wanted how we wanted and just seemed annoyed everytime we said anything involving our meals. What irritates me the most is being charged for a normal chicken quesadilla when we asked for a kids quesadilla and when I asked about the kids side and drink 3 times I was ignored till the gentleman at the cashier stand helped us out. We had ordered two bowls and when I asked for 4 tortillas on the side she was annoyed and warmed up 2 burrito size tortillas that she had forgotten about till I came back to get them and they were still in the heater burnt, careless customer service is not a good look the gentleman that helped us was amazing and even came back from already getting off the clock about to head out the door to get the tortillas we were charged for as the lady so carelessly could care less..... read more

We ordered delivery today and needed to call to make sure we got a side of chips that we forgot to order and also to make sure they saw a note requesting a tortilla. Apparently, requesting a side of chips from a Mexican restaurant is an outlandish and difficult request, per the female who answered the phone. She acted like she had never been asked for anything to be added to an order. I had to repeat my request at least 3 times. When she finally saw that I had requested a tortilla on the side, she said "ok, thank you" and then she hung up!! Clearly I was not confident in the fact that she understood what was needed and for her to just hang up without confirming everything was so lacking in any effort in customer service. It is now quite clear why they have a whopping 2.5 star rating here. I feel 2.5 is quite generous. There are many other places for us to go in this area, I'm shocked they are still in business. Do better, Qdoba! read more

I wish there was a way to give negative stars... I was very disappointed with my service today considering I eat here about once a week normally have no problems but today the kid who rolled my burrito rolled it into what looked like a meatball... it was legit a ball. I looked at the guy and said i hope you know im not going to pay for that. He asked me why and i told him to look at what he was trying to serve me. He didnt offer to re-roll it for me instead his response was: well thats how ive been doing it all day. If that is true I doubt I was the first person to say something about it and I am very surprised that management has not corrected his mistake. So i told them to enjoy wasting that food. If the management team would like to earn my weekly bussiness back then you can contact me on here. read more

HORRIBLE! HORRIBLE! HORRIBLE! Worst experience at a Qdoba ever! I asked for extra rice and got half of the usual serving, only to interrupt dudes quesadilla break. Legit he walked away halfway though my order, took off his quesadilla and went to chow. Dude who made my husband's burrito was lit af and folded it almost inside out. The things were inedible!!!! Bad all around!!! I think the owner should hire some actual adults. This Qdoba has only been known for being crap the last 5+ years. Imma have to drive to Aspen Grove where the quality is good next time I want my Qdoba fix. read more

They were super quick, and super friendly!! Got my order correct, and made it a good experience. Thanks Qdoba guy for making a lettuce dad joke! Very clean restaurant as well read more

I just had a order delivered via Uber and this order was exceptional! The picture shows my double chicken burrito bowl! Ammmmmmazing!!! Thanks Micah!!! read more

QDOBA Mexican Eats - Mexican Near Me - Highlands Ranch, Colorado

Great portions and the food always tastes fresh. Better than Chipotle imo. The staff is great, so friendly. Love the fajita veggies they have here and the queso is always amazing! read more

Every time we go we are extremely pleased with the customer service and quality of food. This place is a must have in our house.

Consistently good food and service. Avoid Saturday lunches at noon - long line.

Great service! A worker named "Jake" showed amazing customer service by going to the point of making me a new burrito to satisfy me. Great Work! read more

Went here for a nice dinner on a Friday night. Sitting in the back in a booth with my buddy and they turned the lights out on us 50 minutes before they closed. Then, as we were leaving the restaurant in the dark, we reached the front door only to be told we needed to unlock it if we wanted to leave. Should have known this wasn't going to be a great experience when we were told they were out of guacamole and steak at 8:45 on a Friday night... Horrible experience look for another Qdoba read more