Genuinely cares to fix your system. Reasonable and sensible in all aspects. Thank you Eric.read more

will not return calls. installed a unit only to find out it was installed incorrectly only after…read morecalling another company did we find out mildew was due to inaccurate filters. DO NOT RECOMMEND!!!

Thank You Tom for being Professional and providing exceptional service. We had an issue with the AC…read moreUnit not draining the condensation outside. Tom found the problem real fast. Work done by a previous A/C company also made the problem worse. He corrected the problem real quick. Mr. Tom Pleva is very Honest, Respectful and knowledgeable.and very passionate about his work. My AC is over 10 yrs old but if my Unit ever quits on me, I will definitely be purchasing a Unit from Pleva AC & Heat. Santos/Teresa

I used them a few years ago and had a bad experience. One of their workers yelled at me to be quiet…read morewhen I was trying to explain the problem. I ignored it and let them finish the job that they then charged more than 3 times what the part cost on something they spent less than an hour on. I was looking for a new company and briefly mentioned my experience with them on Nextdoor and they've been actively censoring my posts over there as a result.

We bought our home in February of 2020. Our AC unit went out in July of 2022, 29 months later…read more Miller Cooling and Heating came out and recommended a full condenser unit replacement. The price was a little above market average, but they were willing to workout an in house financing option for us, so we were pleased.... at first. In August 2023, the same brand new unit lost a compressor only 13 months after a complete installation and replacement. The reason it went out was due to a leak in freon inside the walls right next to the condenser unit. They honored our warranty and only charged us for a service call and gave prompt and timely service... but then charged me over $2000 to replace the copper piping they say wasn't their fault... they claim it was "vibration" that damaged the pipe and they weren't responsible for the small crack in the pipe in the crease of the bend.... However, 29 months that same pipe held up just fine in my old AC unit. Once they replaced the condenser and attached to it, it barely lasted a year. The Crack is very very small... It seems logical to me that it would take 13 months to lose between 12-15 pounds of freon from that small of a crack, which indicates to me that Miller Cooling and Heating cracked that pipe while replacing the condenser and didn't want to pay for it. Shaun was very rude on the phone and refused to work with me at all, most of the charge coming from labor.... I have spoken with several AC specialists since then, offering up my paperwork stating charges and services and they all believe that Miller Cooling and Heating is to blame. I am an avid supporter of small business, but i have yet to pay the 2000 they want to charge me. If Shaun were willing to work with me I wouldn't be on here right now... but I can assure you that if you are seeking an honest company, this isn't the one you are seeking. Go somewhere else and save yourself potential money... because if they make a mistake, they certainly won't own up for it. In fact, they will find a way for you to pay for the service to save themselves money. Avoid at all cost.

TLDR; Very frustrated with their customer service. They…read moreghosted me and never refunded me from a service charge that I paid for but never received from them. Even though they said they would send me a refund. Context: I had a new HVAC build plus ductwork on a 1,000 sq ft home. For the most part the equipment works fine with the exception that it seems undersized when we have extreme climates in San Antonio (i.e below 30 degrees or in the upper 90s) as it struggles to maintain desired temperature in those situations. For the heater, my desired temp is ~66 degrees in the winter and for the AC, the desired temp is about 75 degrees in summer. I change out my filters twice a month since I have dogs and I run all my fans and have good overall insulation in my house. Regardless, I never really complained about these issues since I paid about half of what I would have paid for an HVAC system from a larger company. You get what you pay for. My issue with Miller Cooling and Heating company is their customer service. The one time I did call them regarding an issue the tone in voice I got from Shawn over the phone was very defensive and I was not even coming in strong to deserve that but quite frankly, I've felt this way every time I talked to him. When they came onsite to address my issue I was sold an "annual priority membership service" for $165 and they were supposed to come out twice a year to maintain the system health but they never came. Every time I would try to call them about it I would get ghosted and or get the runaround. At this point, I've talked to a Molly, a "Larry" which might've been a chat bot I don't know and I've tried talking with Shawn directly. Nonetheless this phone tag game spanned over the course of a year and when I finally got tired of it I asked for a refund which they said they would honor half but that was about a month ago in early April 2025 and still have not received anything. At this point I'm tired of dealing with this, it's not the customers job to keep track of their schedule. It's very unprofessional of them to put it on the customer to be on top of their bi annual service schedule. How am I supposed to know when you guys do your rounds? I'll be filing a complaint and taking my business elsewhere. It's a shame because I even referred them to a relative and gave them business but still got treated poorly. I never was malicious and I was SUPER patient with them but that only seemed to make matters worse.

Fair prices, honest technicians. I really like how they explained everything to me. They gave me…read moreoptions to repair or replace. Gave quotes for both and pointed out the pros and cons to each option. I'll always call them first.

This company had outstanding service. i has a same day schedule appointment that evening. They…read morecame out two days later on time,actually earlier and gave me the 30 minute courtesy. Well identified by uniform. Quick to resolve the problem. Had the part on truck. Awesome because most companies almost never have the part. The technicians were knowledgeable I would recommend them without a doubt

I highly recommend NW AC Services. Enrique is trustworthy, very knowledgeable, and reliable. His…read morepricing is fair. He found a dangerous crack in our heater which should have been discovered by the previous Air Conditioning company we used for many years. He takes photos if there are any issues and takes the time to answer all our questions and explains how he will resolve any issues. So glad we found him !

We used CamAire as a provider from our home warranty. My AC broke early Monday morning and we were…read moregiven the first available appointment on Tuesday. Communication was great with the company. The receptionist even went over what would be covered by the warranty over the phone. When Jaime did arrive, he was fast your thorough checking our AC to ensure everything else was in working order. He's knowledgeable and also looking around, has reasonable pricing. I was really happy with the service he provided.

Sent out by our home warranty for a broken air conditioner and they were great to work with, helped…read moreus get our AC replaced partially through our warranty company and were quick on the install!

If you're looking for a licensed electrician who charges fair prices, Alexander Rivas with…read moreUniversal Electrical Contractors is your man ! Phone number: 210-668-3176 He replaced a fuse switch for me, added whole-house surge protection, and installed a porch light. Great experience overall!

Universal Electrical Contractor was highly recommended by my neighbors. Alex, the owner is very…read morepassionate, focused, driven, hardworking and regarding his business, he has exceptional communication skills. Once the lighting system was installed, he patiently taught me how to use the application that controls the lights. Everything that was promised to me was delivered. Universal Electrical Contractors is a 10/10 top of the line company that I highly recommend.

If 5+ stars were available we would give Zimmermann the highest rating. We have used Zimmerman's…read moreservices for several years. They are the best at customer service, complete knowledge of hvac machines and their functionality. We have used other companies during our more than 50 years of home ownership. Zimmermann is the best by far! Over time they have done repairs for us, we have their maintenance contract which we recommend and they replaced our entire hvac system. Every call whether maintenance, service, repair or replacement was handled with white glove level care. The technicians know hvac systems well, people in the office are friendly and efficient and we won't go anywhere else. Thank you Zimmermann! Dan & Rose Mary S. Schertz

My neighbor and I both purchased system from Zimmerman due to recommendations from previous…read morecustomers. The install of the system went flawlessly it's just the after care that is nonexistent . Its been three years for both me and my neighbor and they have never called or returned to do the maintenance that was promise or anything at all. It seems like they are like every other company that just wants to take your money and run. I would not suggest you wasting your money on such a poormy managed/owned company. It sad to see such a good company get ruined by poor management .