Misleading Brake job Advertisement. $99.95 for Brake service Plus FREE Tire rotation. Pick your pads. So ok we went ahead and made an appointment, 4/12/2011 at the desk write off the work order came out $288.25 HOW? Tire rotation $15, Front Brake Service $120 (labor) Wagner Brake pads $100, Rear Brakes clean and adjust $45. What happen to the coupon we have? There was no selection of Brakes pads but ONE. Too Bad Quality Tune up You got LOSS another Customer. I have eyes to read work order, don't slap and get smart with me. read more

I just wanted to say thank you for fixing my a/c! Everyone was very nice and professional. They even when out of there way and went to an auto part store to fix my a/c cause something wasn't working and didn't even charge me for it. And it was right before closing!!!! Means a lot when people go out of their way just to be helpful!!! Thank you so much!!!!! read more

Quick and easy check in! And their employees are super friendly! My family and I always go here for our oil changes and other car services and we don't plan on changing anytime soon! read more

Very friendly staff. Great prices and even snack. Fast service. Would definitely recommend to others

I cannot say enough great things about this place. The customer service is above and beyond. The mechanics are top notch. I have brought my old Nissan pickup into them time and time again. They have found every gremlin and squeak that other places were unable to find or fix. Don't bring your vehicle anywhere else. Go to Quality Tune Up, they are the absolute best! read more

We have been going here for many years and continue to trust Quality for the repair and service for all of our cars. Every time we are treated with top notch customer service, fair pricing, we never have to wait long, excellent communication. All around OUTSTANDING every time. read more

Diagnosed and fixed my 2003 F150. Staff friendly and helpful. Scheduled appointment which got me in and out in short order. Can highly recommend this place for auto repair. read more

My first time here. I love that it is conveniently located. I made an appointment and they immediately got working on my car. Very friendly and knowledgeable staff that gave me a break down of exactly what's included in the service. It was done in no time at all and I was pleased with the service. Although the place is old, the waitIng room was comfortable and with complimentary snacks, bottled water, soda, coffee or tea. While waiting I could hear other customers giving compliments to the service staff. That gave me even more confidence for my car. I mentioned to them I was going to tell my fiancé about this place they offered me a referral coupon. Nice!! read more

I needed to get get my Truck maintenance asap at the last minute. Quality tune up fitted me in,which I greatly appreciated. The customer service was great. They even had a fully stock drinks and snacks.I will be going back in the future for any service needed on my Truck read more

I have been coming here for two years now! I will not go anywhere else. The management is amazing. They stand by their work and always do a fantastic job. Prices are good and responsible! They always take the time to let me know what's needed or going on. Never any up-sell pressure. Thank you for being one of the honest shops around. read more

First time I ever paid LESS than what I was quoted over the phone before I made my appointment for an oil change! They also didn't try to upsale me when I came in or scare me into spending more. Complimentary coffee, soda, and chips are a thoughtful touch! The office administrator Gina is also friendly and helpful in answering all the customers questions. I definitely will come again! read more

Great auto service! The staff is very helpful. Fast and convenient. They offer snacks and refreshments. There is also great coupons online!

I have been going here for many years and this shop is instrumental in keeping my elderly car on the road. They are honest in their findings and no heavy up-sells. I have had major and minor work done here and have zero complaints. Keep up the good work! read more

WOW!!!! This garage is over and beyond!! Customer service is four seasons level! I'm from a small Midwest town and the feel of this place is just like that. I took my car in for new air filters and my SUV in for a new battery. Both times the service was quick! Pricing is very competitive to the area. Quality Tune-up was recommended by a friend and I know why!! They also do SMOG checks. read more

My car came out worse than what I brought it in for. Nice staff just horrible "repair".

Had another excellent experience at Quality Tune up on Douglas Blvd. In Roseville, with Todd, Roberto, and all the staff at this business. Needed to have a power steering hose replaced, but ended up Being more work, as my water pump pulley had chosen now to come apart as well. As always I am very happy with the work, these men perform! read more

Great service in a timely manner. I called and they got me in immediately. AC service was awesome.

Been 2 years since my last review I think and this place is back on track! Used to go here all the time in past years but it started to go downhill so I stoped. Well...I'm back! I've taken multiple vehicles here lately and have had great experiences again. Service manager is excellent and won't steer you wrong! You can trust this place once again and that is very important for an auto repair shop. They also have a great waiting area with drinks and snacks....but don't open those chips yet because you won't be waiting long for them to be done with your car! read more

We got a flat tire as we were getting off the freeway at Douglas and pulled over at the first street which was right across from Quality. We went over to ask if they had tires, as a shot in the dark, and even though they did not have tires they helped us get back on the road so we could limp over to a tire shop. They were extremely helpful, tried to get the spare for us, and filled up our tire. They wouldn't take any monetary compensation but next time our vehicles need tune ups we will be taking them here! Thank you so much for saving our day! read more

Been coming here for a coupe of years. Started with oil changes and tire rotations. Just had the transmission fluid exchanged. Have now taken my daughter's car here too. Recommending this to my son as well. These folks have always been professional. They perform the requested work for a fair price, and also give you a "snapshot" of other potential issues. read more

I went to have my oil changed and air filter. When I got home I realized they ONCE again didn't put my glove box back in right, so now I have to make another special trip out there so they can do it properly!!!! So frustrating, since I don't live close. Please train your employees better so we don't need to waste a trip back to have something fixed when you should have done it right the first time, since you removed it! read more

Excellent auto shop. I will recommend these guys all day long. Honest and do great work.

I want to share just the facts about this business because I know most people are busy and need to know them quickly. I came to this Quality Tune-Up for a smog check around noon on a weekday and they were busy but they were courteous and waited on me within 30 seconds. The waiting area was very clean with beverages and snacks,tv,magazines, and wi-fi. There are many restaurants nearby and shopping across the street. The receptionist was very friendly and recommended a nearby restaurant so I could get lunch while I waited for my car to be done. When I came back from lunch which I was only gone for 30 minutes, my car was done and passed its smog so all I had to do was pay. I had been going to Official Smog and Lube for several years and the last time I went they charged me $54.75 (smog) + $8.25 for the certificate, total was $63.00. I thought that was a little high for a smog that passed without any issues and they told me it was higher because my car was a small SUV. Nonsense!!!!! Quality did none of this deceptive unprofessional behavior towards me. I was treated with respect and the utmost courtesy while being given 5 star customer service efficiently, and at a cost that was much lower than most auto repair and smog shops in the greater Sacramento area. I come from a customer service based job and I know how important good customer care is so bottom line is, if you want quality repairs, efficient and friendly service at fair prices while being treated with respect, then this is the shop for you. read more

I would not take my car to any other mechanic. Todd and his staff are honest, reasonably priced, and they really care about their customers. read more

As far as I can tell you, the shop's good reviews are well-deserved. I had an oil change and brake work done on my recent visit. I have also brought my godmother's and fiancee's cars here in the past. The waiting room is small, but they do their best to provide comfortable amenities while you wait. There is also a shopping center across the street if you become bored. read more

Great place for smog checks. They have the equipment to check older vehicles and they check all other critical systems on your car at the same time. And have great customer service. read more

I was in Roseville for a soccer game and called for a battery to be installed. I was in and out in 15 min! I'm impressed!

I love taking my Jeep to Quality last time I had an oil change a cap came lose. I called them they had me bring it back in and took care of it free of charge they are all about their customers. Now it's time to take it in for smog fingers crossed it will pass because I forgot to have them clear my check engine light with the oil cap. OOPS. Either way I will soon have a update after my smog read more

Quality Tune Up was awesome! Getting an oil change is not my favorite thing to do, but at least the guys there made it convenient and affordable!! Greg was awesome, got me in and out and had a really great attitude. In times like these it's great to know there are still people who value customers, even ones that ask 400 questions :) I did not feel pressured, or uncomfortable! I will definitely go back and tell all my friends to go there as well :) Thanks guys!! read more

Came in for a last minute smog - my registration was up in 2 days. They had it done so fast! I was still on my lunch hour. Super happy with their service. read more

Manager Todd Morrow and team have always done a great job. I get all five our cars smog'd here and have never been disappointed. Better no big up sell (which is rare : ). Owner Tom and his wife are often around and I find it a plus knowing and dealing with owner operators. If you work in Roseville just show up at 7:45am for 8am opening and get in and out fast. Like Arnold said "I'll be back." read more

Excellent service! They are a reliable company and I have been taking my car here for years and they always get the job done. Honest company and honest people. I will definitely be coming back here for oil changes and any other services my car needs. read more

I've been coming here for 3 years to get my oil changed and my car looked at. One particular time, my oil was changed and when I started driving my car home, a new problem emerged that had never happened before. So I drove back here and told them, and the team took my car in and figured out why after the oil change, this problem occurred. They did it all for free and fixed the problem. I really appreciated that. A lot of car Tune-Up shops probably would have told me to kick rocks. read more

It's always pleasant there and they usually get you in and out ASAP. Unfortunately, this last time it was not the case. They said it would be about 45 minutes, but it was 1300 when I got there, (I had an appointment) and I left around 1445. There was an adorable young boy with his mom there, so we were chatting, but it did set me behind on my schedule that day. read more

Had to have my car towed here thinking it would be covered by my warranty turns out it was not! What a pain but these guys were so awesome and worked with me!!! I am so grateful and will definitely be using them again! Hopefully next time I will be covered though. Thanks guys! read more

These guys are awesome! I couldn't even buy the oil and filter at an auto parts store for what they charge for an oil change. I usually don't even have time to take a seat in the waiting area before they pull my car into the service Bay. Quick, professional & a great price! I'll never go anywhere else! read more

Very pleased with this business. I've owned a variety of small businesses in the past so I know how difficult it is to please everyone. The whole staff was great and even though my truck didn't pass smog they took the time to explain my options in a manner I understood. They also didn't try to up-sell me, just make recommendations. I appreciate the low pressure approach. I'll be using this Quality Tune Up for all my smog and oil changes from now on. read more

I've been coming here for my oil changes and smog checks for a few years. The staff are so friendly and professional and have complimentary coffee, hot chocolate, soda and water along with snacks and tv to watch. The waiting room is spotless and they provide you with a report of items needing attention but never try to talk you into having the work done. I have referred several people and they love going there as well. After being ripped off by a competitor I won't go anywhere else. Bonus is they always have a coupon on-line and price is bestt I've found. read more

I was so impressed with the service I received. I read yelp before I went there I saw 5 stars in each comment. It was timely and the employees were professional. The area clean and comfortable. I can recommend them to anyone who freaks out when their car is in need of care. And, hey, the bonus bucks saved me money. Thanks Quality for making a quality day for me !!!!!! read more

Very kind and don't try and up sale you on services you don't need. Explained everything to me and finished a smog check in less than 20 minutes! Also had a tail light out and they fixed it with out hassle. 10/10 recommend read more