I took my car in for service. Nacho was absolutely incredible and I'm super grateful to him…read more Responded practically immediately, answered all my questions, and is very knowledgeable. EXCELLENT customer care and service. I'm certain he had to spend a lot of extra time dealing with a third party extended warranty company. He made sure I was taken care of and that they were following what was in the contract. I'm very pleased with the outcome as I had several costly repairs. Thank Nacho, I'm forever an Audi customer because of the outstanding care I received at your service department.

Terrible service and extremely rude treatment of customers…read more My car sat at this service center for two full days, and they did absolutely nothing -- literally nothing. I brought it in for a recall, where they were supposed to update the rear-view camera wiring, but after two days no work had been completed at all. On top of that, they somehow managed to scratch my car and damage interior trim pieces while it was in their care. That is completely unacceptable. I'm giving one star only because zero isn't an option. This dealership seriously damages the Audi brand's reputation. They should not be allowed to operate at this level.

Worldwide Motors is the ultimate used car scam. I've purchased used cars from private and used car…read moredealers and this was hands down the worst experience. A man introduced himself as AJ and he lied about the Nissan Rogue I wanted to purchase. He told me Worldwide Motors had inspected the SUV and it had no damage. He said all Worldwide Motors did was inspect it and clean it. He also handed me a Carfax that indicated 0 accidents. (Later on, I looked up a legitimate Carfax myself and it showed 1 accident w/ bumper damage)! They must have photoshopped it?! Worldwide Motors printed a FAKE Carfax print out. Thinking this SUV had no accidents, I asked if he 'fixed anything on this used car?' he said 'no'. Unfortunately I believed what AJ told me and agreed to purchase the SUV for a 'good deal' or so I thought. I then noticed the back side fender panel was misaligned. Asking him about it, he told me I was knit picking. AJ put me down for being discerning. He said that he didn't see anything wrong (as he manually tried to pop the fender back in place). Later when I was negotiating down on price due to fender being popped out, he said 'it's nothing, we repaired and painted that area as there was a small scratch from the parking lot'. AJ couldn't remember all the lies that were flying out of his mouth. He initially told me they only inspected and cleaned the SUV. I needed a car and it was a good 'deal' so I didn't follow my gut and I agreed to purchase the SUV. I paid AJ cash and he put the cash in a safe in the other room. I had signed all the paperwork and was looking at the price - I noticed AJ stated on the paperwork the car was only $9k. When I addressed it and said 'that's not legal and I want my money back', he only offered to give me $9k back! He wouldn't return the full amount of cash I had just handed him, forcing me to buy the car. To make matters worse, I had to leave the car there bc I had negotiated he fix the fender issue as part of the sale. He said he would fix the issue so I waited 2 days to drive it off the lot. When I did, he had switch out the wipers for rusty used wipers and the back mats were from a different vehicle and very worn from the new wipers and mats he had sold me. I didn't notice these things until I was home & wasn't about to go back to the dealership. I was exhausted from filtering though the lies! I've never left a one star on Yelp, but IF I CAN HELP ONE PERSON from getting screwed by AJ and World Motors it's worth it. (In fact if there were a 0 star option, I would leave it).

Worldwide Motors worked hard to get my last review removed, so I will be very clear and not post…read moreany information, like the actual VIN number. The person who bought the car (that I wouldn't) already found me and of course is devastated. I'll keep it short: Worldwide motors PHOTOSHOPPED and FAKED a repair receipt from Lexus and said repairs were done. They will SCAM YOU!

My family and I went yesterday to look at a vehicle. They were SO nice. No pressure sales tactics,…read moreno rush. They answered any questions we had, no bs charges, no random fees. Everything was laid out so smooth, and it was just an overall pleasant sale. We ended up finding the vehicle we wanted with no hassles. Peter was our financing guy, he was hilarious and definitely a family person. He was laid back, approachable, and overall made everything comfortable and a smooth process.

Bought a Amazing condition used 2017 Jetta from here, Massive Thank you to Peter for helping me out…read moreto get this car, have had this for a few weeks as of writing this and it has had absolute no issues, very trustworthy salespeople who are honest, funny, and are very professional. Absolutely come over here if you are looking for a car!

Reza- An outstanding human being. He is very pleasant to work with and a man of his word. I…read morepurchased my Lexus SC 430 from him and couldn't be more happier. He helped me out in any way he could to achieve what I wanted. I just want to say THANK YOU SO MUCH! I love this car so much! No sneaky business around here. What you see is what you get. So go buy more cars from this man people!

Rezza is the needle from the haystack, Amazingly straight-forward and up-front. Nothing sneeky like…read moresome local dealerships that I won't mention here (cough cough Mossy Toyota cough ). Great Deal and an honest hard working man. I pick up my Toyota Prius tomorrow, yey! SHOP HERE.

An amazing family run business! We have bought many cars from them and they have been super happy…read morewith excellent cars.

Such a smooth transaction. Made sure we had everything we needed to get our new car home…read more Definitely recommend to family and friends

The staff was friendly, I'll give them that, but they compare themselves to CarMax, sticking firmly…read moreto their prices with no room for negotiation. It's not worth your time visiting this place.

We came here multiple times to look at a ELR they had on the lot. We had the pleasure of working…read morewith Jacob "Jake". He was so attentive and energetic. He went above and beyond his duties. Purchasing a vehicle is not a fast process, it's an ordeal and long process. We had 4 kids with us that day and they got thirsty and asked for water. Jake offered to get them water, what we didn't know is there wasn't any at the dealership. He ran across the street to the gas station and purchased water bottles for the kids. That wasn't all, when we had to sign papers with finance he was outside watching the kids for us. By the time we got done it was late and there was no one available to detail the car for us. Jake went and got some cleaning supplies and cleaned the inside for us and offered us a carwash for a later date. Not only did he work with us on the purchase of a vehicle, he was attentive with our kids. That type of service is hard to come by.

I love these guys. Very upstanding. No non-sense. Incredible inventory and impeccable taste in…read morecars. I am delighted with my purchase, seamlessness of the transaction and the professionalism that this team showed me throughout the process. Thank you Hancock Team.....keep it up, and I look forward to my next purchase from you.

After months of searching, I finally found my dream car at Hancock Automotive. The only problem is…read morethat they are in San Diego and I am in Arizona. I reached out to Minh to see if he'd be willing to work with me. What followed was the absolute BEST car buying experience I've ever had. Minh was super helpful and communicative and helped me at every single step from financing to getting the car delivered to me. There were none of the hidden costs or sales tactics that you find with other dealers. Only an honest and incredibly nice and helpful person who worked hard to make it happen.

Had a smooth process here today with Mr Sergio!!! Props to ya Fellow Libra Buddy Lol. Man for my…read morefirst time buying a car off a lot everything went pretty good. Sergio was precise and clear on everything even consulted with my parents you know their vets on buying vehicles so why not include them smart thinking on my part. Thanks Sergio!!!

Dad-in-law was looking for a used truck; he prefers to get them out of California and drive them…read moreback to the midwest as vehicles aren't rusted-out, out here. We test drove a 2001 Ford Expedition; the business owner (TK) let us put 500$ down for him to hold it for two weeks until Pops flew out. We found it a bit strange that we couldn't use a check to pay for the vehicle but debit card was okay. When the plate came, he let us pick it up even though the vehicle isn't in our names. After a few minor fluid (oil, radiator, differential, etc) and part changes (wiper blades, etc), Pops was ready to drive it home. I am writing this review because he made it home safely... cross-country, via the 40 (read: through the desert!) in late July. Thank you, TK, for trusting and doing business with us for a vehicle not actually ours.