I've gone here about 4 times so far with coworkers for lunch... I'm DEFINITELY a fan! The servers are always super nice and attentive, and the food is good value for what you get. I typically get the fried green beans (appetizer) and catfish poboy. BEST catfish I have had anywhere....and I'm asian so I eat a lot of fish. The poboy is so big you'll always get 2 meals out of it. Over the different visits, we've tasted the fried clams (okay), the jambalaya pasta (delish!), gator, and the rat toes appetizer (stuffed jalapenos) which were not that great. It was stuffed with a crab mixture that was just so mushy, it had the consistency of pureed tuna (won't order again). All in all, a fun place to go that always has great selections! read more

Hi, I visited you Cedar Hill Location on yesterday 05/16/2017. I waited at the bar to place a to go order. I waited at least ten minutes before the server Tasha asked me "what you need". I said I need to place an order. I was never given a menu so I had to guess my order. I There were at least 4 people in the bar they were just cleaning up instead of assisting the customers. The bar was not full. I never received a thank you come again or any thing. The was the worst customer service I have ever received at a restaurant. This was my first and last time visiting this location. PS the GM called me back and apologized for the service! read more

I literally do not know WHY I continue to subject myself to the worst customer service on the planet. Every time I come here I feel like I have inconvenienced the staff by interrupting their private conversations with my presence. I ordered my meal online for the first time and when I arrived I stood at the hostess desk for what seemed like HOURS!!!!! I was able to lock eyes with several staff members hoping that one would pick up on my confused yet hungry look and direct me to my overpriced shrimp and "katfish" meal. Finally the host left his private party with his coworkers who were enjoying their meal and greeted me with an apology. When I mentioned that I was there to pick up my online order he quickly directed me to "see the bartender at the end of the bar" and walked away. Well silly me, I followed directions and went to the END OF THE BAR and waited for the bartender to finish her conversation with a customer about sports. (Understandable) She then smiled at me and asked how she could help and I repeated that I was there to pick up my online order she then walked to the OTHER end of the bar to wrap up my order and wait for me to walk down to retrieve it. I'm officially DONE with rewarding bad behavior .... THIS was the last Razoos meal for me read more

Worst razzoos ever I would not recommend to anyone . They have HORRIBLE CUSTOMER SERVICE. Management basically told me I was a liar when they didn't put me on my sandwich. read more

Razzoo's Cajun Cafe - No meat on my POBOY - Cajun/Creole Near Me - Cedar Hill, Texas

I've heard of Razzoo's in comparison to Pappadeaux. People seem to compare these two chains against each other, so I decided to check it out. I went to this location because it's by my part time (2nd) job in Cedar Hill. I was hungry, it was a long day at work and I wanted some boudin. Parking: Kind of tight, but not impossible. I parked fairly close to the restaurant. Location: Located at Uptown at Cedar Hill. Lots of shoppes. Hostess/Entrance: The entrance was clean. Hostess positive and genuine. Seating: Sat at the bar... bartender wiped me area. Crowd + Ambiance: Okay it was LOUD in this mofo. LOUD but this is to be expected I guess. I was just tired and wanted to sleep. Bartender/Server: Bartender was really nice. I forgot his name, but it started with a J. He kept my water glass full and was very responsive and kept a nice time . Food: Rat Toes were delicious - but I had to leave one. It was way hotter than expected, but delicious. Boudin was delicious but I actually prefer the boudin at Pappadeaux better. The portion sizes were very good and filling for the price though. Price: I spent less than $20 overall, more like $15 and left feeling full and satisfied. Exit: Easy to head out, reach my car and roll out. Will I Be Back? -- Yes, I want to try the Swamp Thing and get more Rat Toes... and probably try something different. read more

Manager David is horrible. Customer service is a foreign word at this location. You would think management would resolve the issues and make your stay better. Instead, the manager gave away our table and caused a scene in front of other patrons. When my fiancé asked to speak to him off to the side, he went and got the police officer on duty. We were told we would not be served. Avoid this location like the plague. If I could give it zero stars, I would. read more

I'm leaving a review before we even order. This location has terrible customer service. The teenagers at the hostess area lack experience. This is my 3rd time coming where they tell you the wait is 2 hours for 6 people they put tour number on a text list. The first time they did this we left because who wants to wait 2 hours we'll not even 30 mins went by and we received a text that our table was ready by this time we had already went to another restaurant. Not only did this happen once it happened twice. So here we are a 3rd time the young female hostesses tells us 2 hrs she walks off and the young male hostess says you know it's only Going to be about 30-45 minutes. Well he didn't lie. I'm assuming they are telling large parties a longer wait time in hopes that they'll leave. That is poor customer service. Furthermore when I check in I said there's 2 adults and 4 kids and the girl says "goodness that's a lot of kids" just terrible. Probably will not come back -update you all said contact you but did not leave any contact info read more

My family and I came here and had dinner tonight. Everything was great. However, my waiter was SO EXCELLENT. So if you go to Razzoo's ask for Gene. GREAT CUSTOMER SERVICE SKILLS and a very pleasant attitude. Gene was very attentive, even the floor manager Melissa. We will be back read more

This place was was absolutely packed on a regular weekday night and we had to wait for around 30 minutes before being seated. Be warned, it is VERY loud inside. I can see why, they give huge portions on all of their entrees for very affordable prices. I almost never have leftovers and I had some leftovers to bring home. We shared the seafood gumbo for our appetizer and it was very tasty and flavorful. We had the cajun combo skillet and stuffed fish with shrimp and crab stuffing. The combo skillet comes out on an actual skillet with tons of crawfish etouffee, andouille sausage, shrimp over rice, corn on a cob, and red beans and rice. It is way too much for one person to eat and 2 people could easily share this and still might not finish. The stuffed fish was the same story, tons of food enough for 2 people. Everything had great cajun flavor although I personally prefer it more spicy. This is a chain I wouldn't mind returning to at all if I'm in the area hungry for a bite of food. read more

Not the best staff at this Razzoo's! They're all very young and constantly are joking around with one another or on their phones in the back. The restaurant itself has no dip in food quality, however the environment is lacking for sure. While it's the closest location to me in DFW, I prefer Plano instead. read more

Went there yesterday to pickup a fish and shrimp entree. Unfortunately, it was horrible. The portion size was very small and the fried fish and shrimp were soggy. The fries were overcooked and some weren't edible. We were highly disappointed since it was the first negative experience we'd ever had. read more

Simply said, I love this place! Great food, Great drinks, fun atmosphere, and excellent service. read more

Razzoo's Cajun Cafe - Shrimp and okra... Delicious! - Cajun/Creole Near Me - Cedar Hill, Texas

The service is very good...I came into contact with very pleasant people except for the LATINA with the blonde hair working behind the greeters desk ..... I don't know what her title is but she needs to go back for customer service re training For ALL CUSTOMERS.. When a customer speaks it's customary to at least smile....I don't remember rolling your eyes being part of the training Food here is just ok...but the bartender and bar maid make up for it!!! Dark haired white male... I believe his name was Blake....and his female partner O U T S T A N D I N G...... read more

I love this spot, I've been to a few but this location is my favorite. It has that neighborhood restaurant feel. For the most part I've received decent- very good service. It really sort of depends on who you get. Beyond that though, the food is amazing! read more

Started off with a 15-20 minute wait After 30 minutes was told 45 minute wait Assumed that included what we had waited so we stayed 1:10 in we finally complained and got seated outside Service was slow, drinks stayed empty, but food was good as usual Manager did give free appetizers Just tough to watch people come in after you and leave before you have even gotten food read more

This is a review on the hostesses at Razzoo's. I live in California, my in-laws live in Texas. They mentioned they were going to Razzoo's for a low-key Anniversary dinner, so I called in and asked if I could buy them a dessert for their special day. The lady on the phone (I'm so sad I can't remember her name, but she worked the Thursday evening shift (May 1)) said the dessert is on the house for anniversaries and asked for their names and descriptions of them to make sure they get their surprise. It all worked out and she announced their anniversary to the restaurant and presented their Chocolate Brownie Sundae. My mother-in-law was so shocked and enjoyed every bit of it. I'm so thankful to Razzoo's for letting me be a part of their special day even though I'm hundreds of miles away! 5 stars to the hostess on the phone! You're amazing! read more

Razzoo's is the closet thing I can find at an affordable rate for Cajun food. I love that Razzoo's is a family restaurant open late. I went to the Cedar Hill location on a Saturday night around 10pm with a table of 6. We were quoted a long wait however the wait was no longer than 5 minutes. Our waitress was Justice and I can't say enough about her. She was very attentive, funny and knowledgable about the menu. The food was amazing and there were absolutely no complaints. With as busy as the restaurant was and with as many tables that Poetic Justice was servicing, she never missed a beat. read more

I'm on board with Cajun food. Good portions, good food. Wait can be long at times, menu is always the same. I've never been disappointed. Thank goodness this restaurant has weathered the storm of the change in mall owners with increased rent amounts. So many restaurants have come and gone. Razoo's has stayed, yay! read more

Good food loved the crawfish fondue and the bread. My husband had the Cajun skillet which he said spicy but good, I had the catfish and shrimp, it was good but not exactly sure my catfish was catfish. I eat catfish like they swim in my back yard and it tasted like swai hence the 4 stars. Yet everything was tasty and service was good. read more

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Be aware of the changes in the menu and prices. The prices have gone up but they give you less food than before. One of the managers has a REAL BAD ATTITUDE which reminds me of the bad service that was in the old redbird mall area. I should have went to pappaduex's this is my last visit at this facility one positive the waiter was friendly read more

Redfish today was delicious. Crawfish season is on. New waiter today but he is learning. read more

Razzoo's Cajun Cafe - Stuffed shrimp. Always excellent. - Cajun/Creole Near Me - Cedar Hill, Texas

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Food was good. The wait was terrible. I don't know If it was due to it being Sunday and close to the holidays (Labor day) but there were empty tables all around but we still had to wait 15 mins to be seated. There looks to be enough waitresses/waiters. We had the grilled gator tails. Yummy!!! Dirty rice was ok. Had the rat toes. Really good! Not as hot as I expected from the reviews. I had the jambalaya pasta. It was ok. I thought for some reason it was going to be creamy and not so tomatoey and acidic. But it was still good. I preferred the gator tail though. I now want to go back and try other dishes. But maybe at a different location. read more

Cedar Hill location is the absolute worst. Don't waste your money going to this location. Service so bad I just got up and left. Ridiculous trash. How it take 30 min to get the wrong order?!?? read more

I really enjoyed myself here. I sat on the patio and the service out there was amazing. It was this young waiter that was serving us and we didnt need to ask for anything. He was always making sure we was ok. And suggesting what was good. I had the stuffed fish. But he recommend that i get it with Salomon instead. It was delicious. New favorite dish there and he recommend some new cheese dip thing they have for appetizer. It was great. My food was hot and fresh. My drink was nice and strong. Well be back read more

Razzoo's Cajun Cafe - Cajun/Creole Near Me - Cedar Hill, Texas

I been craving Razzoos. And was not disappointed at all. There was no waiting. Our server was very friendly and polite. Our food was wonderful. We tired fried crawfish tails for the first time OMG they were so GOOD and the cream sauce to dip them in was amazing. All around very good lunch. We will be coming back. read more

Razzoo's Cajun Cafe - Yummy....was steaming HOT, fresh. Makes me hungry just looking at it. - Cajun/Creole Near Me - Cedar Hill, Texas

So the food was great! 5 stars for the food for sure! But the service is definitely lacking! The waiter we had was horrible! Took him 8 mins ( yes we timed him) just to come over and get our drink order. He hardly ever came back to check on us, we had to ask a few other waitress to get refills. Good was awesome service from our waiter was horrible, service from the other waitresses great! read more

We've come here multiple times never had issues tonight April 25 around 7:30 PM we arrived roughly around 7 PM with a party of eight we were told the wait was an 1 hour and 50 minutes so we were waiting another family arrived about 15 minutes later with the same party size and was seated before us . we even talked to them directly and confirmed that they had only waited about 15 min (obviously to avoid accusations of being skipped without being sure) my sister-in-law which is 7 months pregnant went to go ask how this was possible and the young lady at the front got an attitude and started getting upset with my sister-in-law and threatened her verbally to "catch these hands " and even threw her self at her to try to hit my sister-in-law luckily someone nearby grabbed the hostess lady trying to atack my sister in law we have footage of the whole thing and we will be posting and that social media does what it does. This could've been so differently if the manager would have attempted to fix the situation or send the young lady home or something but instead we were told to leave the property as if we did something wrong. This is unacceptable read more

Decor: 2/5 -The area near the hostess will be crowded. It was so difficult navigating to the hostess podium due to the shear number of people waiting -Menu, tables and booth seating could be cleaner..alot cleaner Service: 2/5 -Highly recommend to plan ahead especially during high demand times. The wait will be over an hour. Get your name on the list and don't wait until you're hungry because you'll be hangry! -It does take the server a while to get back to us so be sure to get everything you need because she will disappear for a while Food: 1.5/5 -Please do not get the raw & salty oysters. I don't know exactly why but these chunky oysters did not taste great at all -I went with the shrimp and cat combo. The shrimp was better than the catfish for sure. You do get alot of food for the value but you also feel guilty for downing all that fried food read more

Razzoos in Cedar Hill is terrible. Placed an online pickup order. went to the location to pickup they told us no order was placed when clearly I had proof and paid. We finally get our food, get home and some of my order is missing. So I am at home inconvenienced because I have to drive all the way back and wait on the missing order. I don't think I'll be visiting back anytime soon read more

This is a very nice place with friendly ppl. They give u a big mason jar of tea. They have a pretty good lunch menu. Our waiter was very nice and answer all my questions. The sause was great. The shrimp was fried perfectly. Wasn't to gun ho on the white rice but tasted good with the sause. Loved the toasted bread. read more

Razzoo's Cajun Cafe - Cajun/Creole Near Me - Cedar Hill, Texas

This is one of my favorite restaurants. Food is great and the prices are even better. I would recommend the Cajun platter and the crawfish fondue is a must. You definitely get a New Orleans feel. Highly recommended. read more

Came in today for lunch and sat in the bar, they just opened I'm the only one here. The young lady Stephanie working the bar ignores me for almost 3 minutes no acknowledgement what's so ever. Then she leaves and comes back with her cellphone it rings, she tends to that then she takes my order. Another co-worker comes over and they proceed to have a conversation about a coworker or manager they don't like it was very unprofessional. When my food came she plopped my food down and walked off needless to say I'll never come to this location again read more

Razzoo's Cajun Cafe - I'm the only one here but yet I'm getting crappy service - Cajun/Creole Near Me - Cedar Hill, Texas

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The $17 seafood platter was pretty terrible. It says it comes with crawfish but what they dont tell you is these crawfish are heavily breaded scraps of crawfish the size of your fingernail. Butterflied shrimp are also heavily battered in the hardly seasoned batter and the already mediocre fries were room temperature as soon as it hit the table. To top it all off my tall Shiner ran me $7.75 each which is insanity (also probably why the only alcohol without a price on the menu is the draft beer) sauces are fortunately decent cause youre gonna need them to make this food decent. Bartenders were very pleasant and on point. Wont be back tho lol read more

Great Cajun cuisine! Great atmosphere and nice-sized portions. The gator bites were tender and well seasoned. Fish and shrimp was fresh and fried just right. read more

First time here on a sunday... Wait was 15 mins (was seated in less time :). Waitress came quickly and was polite.. We took no time puttin our order in... Crawfish Season!¡! Along w/ some hot wings and other delicious food... For those that haven't been here WINGS is a must... There on FIRE!¡! read more

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It is crazy busy in here tonight! Even though it was packed, we had a great experience. They told us it would be about 25 minutes to get a table but they had us sat in about 5 minutes. Our waitress was great. She was nice and helpful. I had the Cajun tricky fish and it was fantastic. My wife had the blackened chicken and loved it. And we had our food in no time. Great place! read more

My to go experience with Razzoo's has always been very sketchy. There are times where the food is good and the other times not so good. This will be the last time I purchase food from this location (Cedar Hill) . I picked up a to go order and I noticed that I asked for a dinner portion of the cat basket but I was given the lunch portion instead. I didn't complain nor did I ask to change it. I took pictures before I left the restaurant. After driving almost 30 minutes from where I live I realize my food is too SALTY to enjoy. I wanted to turn around but was pressed for time. I called, asked for a manager, and talked to Alison. She apologized and asked me if I could come back. I told her I couldn't and she told me to come back with my receipt and she will take care of it. My husband stops there two days later only to be told that they don't offer refunds but she can only give us more food?!?!???? She also stated that I should have SEEN that the food was SALTY. HOW????? I told her you can't taste food with your eyes?? I asked for her district managers number she said that wasn't possible to call corporate. I asked her again can I have the number of a supervisor that has direct contact with the Cedar Hill location she said call back in the morning at 10 am and ask for Melanie the General Manager. This is the 4th bad experience I've had at this location and it took that many times before I decided to write a review. Being from New Orleans and living in Dallas sometimes can be tough. Especially not having access to hometown foods. I USED to get that from this place but not anymore. $33 is not worth the trouble. Save your money and order from Creole Cooper! read more

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The food was ok. The server made eye contact with us maybe once throughout our experience. First off she forgot to put our drink order in. She did her absolute best to walk past and avoid what would've been her only decent tip of the day. Management should clean house and make customer service a priority. Your tip matches your service... 0. I noticed that black customers got superior service while Mexicans and others got their worst. Then again only their lives matter right? read more

Love there happy hour. Go check it out. M-F 3p-7p 1/2 price appetizers and two discounted drinks $3: hurricane or margarita. check restaurant for confirmation. read more

This place is not new to me but I haven't ever reviewed them. So here we go. Located in the Hillside Village mall area this place has plenty more of well lit parking. We went on day 1 of the NBA Finals 2017 and got a little corner booth with a view of the game. Our waitress took our orders quickly but they were a little slow to come out. But they were worth the wait. This Louisiana style cuisine is not for diets. The menu is full of flavorful battered, fried, blackened and amazingly well seasoned food. It is a little heavy on the salt. (fyi) For starters we got fried gator tails. Perfectly fried golden brown and nice flavor. Not over done. I was a little disappointed when they added fries as a filler to the appetizer. When our food arrived it was hot and looked appetizing. The portions were larger than average. The seafood was fresh , the Texas toast was buttery , crisp and great! They have all the New Orleans favorites: dirty rice, red beans and rice, hush puppies, fried okra and more. I ordered the Tricky Fish which is a blackened fillet topped with crawfish étouffée over dirty rice with a side of fried okra. My daughter had the Stuffed Shrimp served in a large cast iron skillet with a small order of red beans and rice surrounded by seasoned rice lined with seafood stuffed large prawns and drizzled heavily with sauce. I'll just say if you're throw calorie counting out the window you can really enjoy your meal! read more

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