Juan will seriously take your money, screw you over, and leave your car in worse condition than when you brought it in. $3000 later, my partner and I have had made over 10+ trips to try and resolve our car issues. This has been going on for nearly 5 MONTHS. Whether it be him being a scammer or genuinely incompetent is a mystery to me. Please do not go here unless you want to miss work, feel cheated & taken advantage of. read more

I spoke to Juan, the owner, and asked about my Toyota Camry that was purchased through Carmax, and the extended warranty we also purchased. He is very honest, and very trustworthy. After I gave him the information, he told me to bring it in and they could get it taken care of. They found the source of the check engine light quickly, an evap leak which was a fairly easy repair, and took care of it in a timely manner. Great shop, excellent mechanics, and they fix your car like it was their own. They are highly recommended, and we will be taking our car there for all future repairs. Thank you Juan, and your entire crew at RCAR!! read more

Went here to get my breaks done and couldn't be happier! Staff was super friendly and pricing was reasonable. Definitely recommend!

Great experience. Such a quick oil change and a great price. Juan made the process so easy and he's really friendly. I usually pay for an extra court of oil with all other places since my car takes 6 quarts but Juan nicely told me to not worry about. That was really nice and he's definitely gained my future business. Thank RCAR read more

This is a very shady and dishonest mechanic shop. Juan will take your money and leave your car worse than when it came in. They will keep your car for months and come up with different problems along the way that require you to pay more money. He will promise to fix issues and won't fix them at all even when you pay him for them. He also likes to take original parts from your car and claims that they are not working so he just keeps them. Terrible place, just bad all around. read more

This place used to be called Redlands complete auto care But changed the named to RCAR after the owner jacob got sued He got sued for a practice he stills uses to this day They bait you with a free diagnostic exam then they find what appears to be the problem puts the part in without you asking your permission first then charges you for it They would also loosen bolts and drain fluid in order to get you to come back every time u fix something, something within a matter of weeks would break and you'd have to come back again i finally realized what he was doing and took my car to midas and have never had recurring car problems since Jacob your an absolutely sick human being for ripping people off you've been doing this for many years and your still doing it in 2020 read more

This is the only place I go to whenever I have to service my car for anything they'll take care of you and your ride. Jake is a great man and his staff is amazing give those guys some credit they always treat me like a true MVP-whenever I pull up. Thanks RCAR keep up the great work read more

Just got my car back from RCAR today. Had an overheating issue, as always Jake was extremely professional and always very nice. Honestly the reason I go there is Jake ( the owner ), he is reasonable with his pricing and has always been able to get to the needed repairs quickly. I have been a loyal customer for several years now and will continue do so . I went there once last year as well. I had picked up my husband from work and notice smoke coming from the hood. Freaked me out of course. Thankfully RCAR was right down the street. Even though it was close to or may have even been after his shop closed he helped me get my car fixed right then and there. Everyone I have ever met there has been great to talk to from Jake to the mechanics to the front desk lady ( sorry I don't remember her name). I would recommend this shop to anyone and have. My sister and her husband have gotten repairs done as well. read more

ZERO STARS!!! First of all I DO NOT know how this place and Juan are still allowed to work on cars or have a business at all. My bf took his car in to get some work done. Once the car was "done" he went to pick it up and the car was still not working well. Turns out Juan Broke something in the process and now had to order a new part! THREE WEEKS LATER the car is still not fixed! Hundreds of dollars later and WEEKS LATER the car is still not functioning and now there is a bigger problem then there was to begin with. Juan DOES NOT answer phone calls, does not keep you up to date with the the progress on your vehicle and breaks parts in the process of "fixing" your car. He's shady and dishonest and needs to be put out of business! So now instead of the car being fixed we now have to shell out a couple thousand to fix whatever he intentionally damaged... YES I SAID INTENTIONALLY! I don't know if what needed to be fixed was even fixed, I don't know if he actually ordered the part that he first broke and so basically he stole money for zero work done to my car! DO NOT COME HERE!!! HE IS A THEIF AND A LIAR AND DOES NOT FIX YOUR CAR! HIS BUSINESS AND WORK ETHICS ARE FAR FROM LEGAL AND ARE NOTHING MORE THAN A SCAM! read more

I live in another city but was in Redlands for other business and decided to have the oil changed at a quick lube place while I was there. When it was time to leave (around 11:30 A.M.), my Jeep wouldn't start and I had to call AAA. I asked the tow truck driver if he could recommend a place that could fix it that same day so that I didn't have to try to arrange for transportation home. He made some phone calls and RCAR told him they would help me, so it was towed there. Juan, the owner, greeted me and assured me that they would do their best to get it fixed that day as long as parts were available. There was a box of donuts on the counter that became my lunch and he brought me a bottle of water. Thankfully, it was the starter, a simple fix, so I was able to drive it home that afternoon. But while I was sitting in the waiting room, I could overhear his conversations with other customers and people on the phone. I was impressed with his openness and honesty. His rates are reasonable and he warranties his work. Even though it's a 25 mile drive, I will return to have him work on my vehicles. read more

RUN!!! This location is terrible, and Juan stole money (when you claim to do work, collect funds and have not done the work = stealing) and car parts. All while lying continuously about their completed service!! I am highly disappointed. These people took my husband's car in; he paid them as asked, made multiple visits to his vehicle, and received nothing but excuses. They had our car from October 2021 until May 2022. We finally gave up and had to go collected our vehicle after it was clear they were not going to do the work. They apologized as they agreed that they did not move forward with the work that said they did. Ultimately they agreed to provide us with a full refund.... We are still waiting for this refund. Once we got the car back we noticed Juan even stole the gas tank out- they said they mailed it 3 weeks ago (I doubted as they provided no tracking information). It has been over a month now, and they are refusing our calls! Take note the reviews of failure to complete work are true and this shop is absolutely shameful. I will have to move forward in containing the better business bureau, claims court, as well as reporting them to the California BUREAU OF Automotive repair! I advise you to avoid this business at all cost as you will be taking a risk leaving your precious car with them. read more

Rcar - I'll let this better business bureau snap shot speak for its self. - Auto Repair Near Me - Redlands, California

The best car shop I've ever been too they have the best customer service I've been to any other shop never gives me the time or day but this shop goes out of their way to make sure the customer walks out smiling read more

Went there today for oil change, and bulb changes on two cars. Juan was very friendly, and helpful. My sister brought her car there previously and had a great experience. The other people seated in the waiting area also seemed to be treated well and they were delighted to be there; so I am assuming that they also had great experiences with the shop and with Juan. We will keep returning here for further services with them. Thank you Juan N :-) read more

Fraud.... if your a woman they will try to rip you off!!!! Beware ... they try to sound genuine but trust it's a front.. I knew exactly what was wrong with my car and when I took it to them they tried to make me believe I needed a new transmission. My dad is a mechanic but he just didn't have the tools to fix it so I took it to this shop . When they said transmission , I took my car somewhere else and the problem I knew that it was, was repaired. read more

I took my car to them. I spent $2000 to get some work done and ever since then it takes many try's to start my car. Juan said turn the ignition on a few times and then try. Well why should I have to do this! Ever since they did my timing! My car never had a problem starting. I took it in for a smog which failed because the check engine light is on which was supposed to have been fixed. The mechanic said someone taped my air filter (or something) anyways they're the only ones that ever worked on my car. So needless to say I have to take it somewhere else for help! I'm thinking of filing a lawsuit. I'm very disappointed. And like I said there's not a day that I try to start my car and it fails and the smog issue?! I am extremely upset read more

My husbands car has not been the same since coming here! He's had a few services and let's just say they can't even replace headlights, we found black tape on the lights to hold it in place? Lol they blew our module. Couldn't install our snorkel kit but instead of being HONEST and telling us that they went for it anyways and tried to charge us for a non functioning snorkel. Just a heads up Juan your business was trash before and it still is ;) read more

Very helpful and explains the repairs, shows you everything before they show you the price ,gave me a cheaper price on parts I need for my car. I think I found myself a repair man I can trust read more

I would give this place 0 stars if I could. WOMEN DO NOT COME HERE. They will rip you off. My car overheated and they told me that they would replace the battery and cables, and I got my car returned to me, THOUSANDS OF DOLLARS LATER with DUCT TAPE! No new parts! They also did NOT replace breaks after they charged me for the service. And, the cherry on top was stealing my owners manual from my vehicle and not returning it. I left this mechanic with more problems than I went in with. My engine was leaking, stuff was loose under the hood of my vehicle...it's absolutely horrible what they've done to my car. I was trapped in a year long cycle of my car needing to go back every 3 months to spend hundreds or thousands to fix it and leave with MORE problems! DO NOT COME HERE. They have screwed over every single person I know who has come for a service as simple as an oil change. Fraudulent business. Be honest or DON'T be a mechanic! read more

I took my truck in after it overheated. I was desperate to get my truck running and on the go so I agreed to pay their expensive labor pricing. Long story short. I will never take any of my vehicles to this place again. They took 2 weeks to get my car back to me. I paid at least 3000 dollars only to pick up my truck and have it break down on me 30 mins on the road. I took my truck back very frustrated cause 8 expected them to take care of me. Instead something new popped up and I ended up have to buy a new part and pay additional labor. Even after all of that, my truck never worked the same.At the end of it all. I ended up buying a new car. I had invested to much in my truck already. It wasn't worth it at this point. I ended up feeling scammed and used. Do not waste your time and money!!! read more

An older man who looks Medierrainan with a little bit of hair on the top of his head is absolutely terrible. He will cheat you. He will increase the price. If you are a female do not go. He is a swindler. You have been warned. Most of these post are their friends, or friends of friends. I was told the cost for transmission service was a 149.00. I was later told by an acquaintance that they paid 120.00. I returned to see if he would bring it down. I checked at Jiffy lube and they charged 200.00. This old guy started telling me that they needed a kit to order, it was take 10 quarts figured in labor and brought it up 369.00. I explained to me that this was a very increase from earlier. He started to double talk and lie. This old man is also a jerk. A Mexican employee came into the shop through a door and he said something rude. "I don't need that now." Then he dismissed him with his hand. Women do not go there!! read more

I've taken several cars to RCARS over the years, and I always come out with a smile. Jake always makes sure he shows me the problem, and the parts they are going to replace. Recently heard a really bad knocking in my car took it to another repair shop and was told the fix was in the thousands, I decided to try RCAR for a second opinion and as usual I should have gone to them first. Got the repairs and 2 new parts for around 500. There are not a lot of honest car shops around, and if you are a woman you often feel you get taken advantage of. This has never been the case here. Thanks RCAR team!! read more

I like this place. The guy gave me an honest appraisal of the things I already knew to be bad and he came in way under what the dealership wanted to fix the same items. This is a good place to take your automobile for repair and maintenance. They do good work. read more

I have been taking my vehicles to RCAR for years. There is not a better, more HONEST and CARING place to take your vehicles. I became a client almost 8 years ago, and because they provide high quality service at a great price. I have never considered taking my vehicles any where else. They always go above and beyond to do a GREAT job. RCAR is the only place I TRUST to take my vehicles. My mechanic always takes the time to show me exactly what are the issues with my vehicles. I also really appreciate the professional customer service i receive every time i go there. You guys are the best. read more

My wife took her car in to This place for the first time yesterday, she came home very happy because they took care of her car fast within a reasonable price, you know what they say happy wife happy life. read more

I have a 2005 Honda Civic. I've had all my auto repairs done at RCAR. I won't take my vehicle any place else. I highly recommend RCAR!

I have been going to RCAR for a while now and always find them to be courteous and helpful. Their work is above average and I have been completely satisfied with the work they do. They also seem to be reasonably priced. read more

This place is a typical rip off mechanic operation. They charged for an intake manifold and the part was $372 and the labor was an additional $300. I brought my car back 3 times and they didn't fix it at all. They never actually replaced the part. All they did was clear the check engine light and nothing else. They used a twist tie around the hose when I came back the third time and charged an additional $50. This is an absolute scam. read more

I am distraught and disappointed by the service I received from RCAR. The owner Juan lied to me about me sending my car into his shop with the windows down when I called him about them returning down. They were up because I towed the car to them with the power dead and the windows have been up while it was sitting at my house. He patronizingly insisted I sent it to them that way. The windows are now down, after being towed back, and the car supposedly has an electrical problem that won't allow them to go up. So, my car is in front of my house not running still, and now with the windows down. The car hasn't had any work done with wiring and has one owner which was my mom who always took the car to Toyota for maintaining. I had to contact them for updates, never received any. This was my first time with them. I sent my car in for a alternator change, ended up paying extra for a serpentine belt change Juan insisted on. He insisted the brake rotors be done too, but were done months prior. My experiences with RCAR were that of deceit and connivance. I don't write this with any malice, just really bummed out because I needed this to work out for me, and now my situation is worse than before. I hope this can help someone prevent themselves from what I'm currently experiencing. read more

This is the second vehicle I've taken to RCAR and they've not disappointed yet. These guys go outta their way to earn your business. I came in to check on my truck and they physically showed me what's wrong with my vehicle wich I appreciate. They even threw in a couple extras for free to help me out. If you're looking for a great mechanics for an honest price then definitely call RCAR before anyone else! read more

Terry and his team did a great job repairing our car! We had to replace the A/C compressor and timing belt, and they had it done in one day! They were upfront and honest about pricing and gave us a fair deal. They even showed us our old parts that they replaced. These are our go to guys! read more

RCAR is a fantastic business! This is the second time they have gone out of there way to make sure I was happy & satisfied!! The heat wave in southern California has been brutal this summer! My a/c went out today & they were almost ready to close! The owner not only squeezed me in! He also gave me a great deal on parts & labor no hesitations!!! I highly recommend any & all who need quality Auto service at a quality price to come to RCAR complete auto repair!!! Located at 1647 Redlands Blvd suite L. You won't regret it!! read more

Had to have work done on the abs system. Jake of Rcar was able to locate the parts almost imminently. I have an older car 06 and it has over 265,000 miles on it. Jake and Rcar has been my Regular place to go for years now. They treat you like family and your car like it's their own, Work is Quality, and Fairly priced. All questions are always answered. They back their guarantees !00%.This is one of last honest shops around. Will not cerate work , will tell you if they see something that needs attention . Will go over all options with you. I'll continue to take my car there as long as I can. My prior car (another car R )car serviced for me had over 435,000 when I decided to perchance my present car. read more

Best repair for my car! Always fair honest and generous with sincerity. Wouldn't dream of going anywhere else!

I had a great experience with this repair shop, while driving from Palms Springs to San Francisco I ran over some metal fencing bars that someone dropped on the highway and one got stuck up under my car. Juan Nava helped me out and got it removed along with making and adjustment to my bumper. Super friendly and nice guy and the cost of the repair was practically nothing considering the damage it could have caused .......Many Thanks - Peter read more

Took my civic to a shop I thought was fair because the brakes weren't working at all, the guys ended up telling me it was gonna be at least $1000 for a new ABS system and I didn't think that sounded right so I took it to RCAR for a second opinion and they ended up fixing everything for only $250 and had the brakes feeling like new again. Also got an oil change for my 320i for only $90 which is quite fair since other places wanted to charge $130-$150 for the same work. Best shop in town with honest and quality work and fair prices. read more

I found RCAR/Redlands Complete Auto Repair after reading reviews on other sites and get to them to a quote. They provided very good price for sparks change / timing belt change (my car is about 8 years old) and did the job great. Once they finished my motor was working smooth, purring like a kitty - really! So it actually get to a way how it was when I purchased a car. Next time I got another car broken (wheel lock) and immediately get it to them. They were able to diagnose it was not a wheel lock, but it was an ignition lock, which prevents me from changing MSU, keys, and wheel lock and saved me about $1000. They find the right issue instead of fixing possible other reasons. They give a choice to use aftermarket parts or parts from dealer - so it is your budget and you decide how to manage it. Most of parts they can get in 1 day, so I bring car to them in the morning and pick it up later at evening. And they give a ride almost immediately so I do not have to wait - that's great! And one more thing. They are not a chain of auto care centers where staff is changed frequently. They seems to be a private business and they dedicate a lot of efforts to deliver quality service. Thumbs up! read more

I'm mechanically oriented and know when I'm being sold on something I don't need. After I took my car to the Mercedes dealer for a tapping noise they told me they would have to pull the motor to figure out what the problem was. Gus and Jake of RCAR recommended simple and inexpensive diagnostic procedures before going to that extreme. Now days most repair shops want to give you the worst news and see how much you'll fall for then stick it to you. My car is still in the shop as planned but I know that it's in good hands. These guys are old school and take pride in getting you the best service for your money. Honesty does have it's reward and I'm confident that they won't charge me a penny more necessary. I've watched them treat others with respect and honesty. I'm sure they'll get to the bottom of the noise, repair it without breaking the bank. read more

Best place to take your car! We have had my car serviced here twice (for different things), Jake and T did a great job AND beat other mechanics prices! We have finally found our go-to mechanic! Great service, great prices - we HIGHLY recommend them! read more

We had such an amazing time with these guys today that I'm hesitant to go into full detail; they went so far out of their way to compensate for a sudden problem with our car that I'd hate to inconvenience them by telling everyone how well we were treated. In short, though: these guys have a loyal clientele who know them on a first name basis. They approach unexpected problems with determination and dedication, and I saw them go out of their way to avoid overcharging people several times (me included). They're easily the best auto shop I've ever visited. They deserve your business and if you're out of the area, they're worth the trip. read more

What a blessing to find RCAR &Juan! I've been to a million mechanics & no one has ever been so honest &compassionate about what is wrong with my car. I had a bad catalytic converter &had to replace the whole thing including sensors &juan made the whole situation as stress free as possible. He was extremely friendly, went above &beyond for me, he even called me today to see how my car inspection went as well as the day before so he could check it again to make sure I felt at ease to go to the referee. I've always tried to go the cheap route to fix my car but my check engine light just kept going on, finally taking it to Juan, it hasn't come on since with a wonderful price &hard work that was honest &true. He did tell me something that stuck with me; 'I could never rip people off because we never know how hard they had to work to give me the money to fix their car, always be honest.' &let me tell you he stuck to his word. He got my car to me the fastest &in the best condition it's ever been. THANK YOU A MILLION TIMES RCAR! I'm forever a faithful customer! read more