Do NOT use this company. I had such a horrible experience with the lazy tech (Daniel) that…read moreflat-out refused to provide the service I paid for, telling me "I could lose my license if I spray inside your house without you completely emptying your kitchen cabinets". What a farce! Unless I put everything in my car, it's still inside the area you're spraying. Complete waste of money and I was lied to about the service between the office and the idiot tech.

Great customer service and great home service. They do quarterly visits and come out free of charge…read moreif there is any acute issues. Highly recommend Kast!

As someone who recently transitioned from city living to a new home in a more rural setting, I've…read morehad to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind.

I had a bit of an emergency. We were installing new flooring. When the old stuff was removed we…read morefound some damaged wood. it looked like tunneling by insects, yet the floor company was not concerned. We knew we needed to check on this before the flooring install continued. I called one company that was booked up for almost 2 weeks. We asked them if they could at least look at a picture via email as we needed help fast. They said maybe but never responded after I sent the picture. I called Smart Pest Pros. The lady who answered understood that I needed help now... not later. She arranged for Josh to come out the next morning. He did a thorough inspection. He explained that it was termite damage (maybe old) and gave me several options to deal with it. But also gave us the go ahead to finish the floor. Josh and his office manager saved me a big headache and expense. Thank you from Vallejo!!

I couldn't ask for more in a pest management company. They're aware of our dogs are garden and all…read morethe possible issues we could have without their service. I've lived all over the country and have never encountered the amount of ants that we have at our house. Zach is a genius not only does. He know everything there is to know about getting rid of these ants and making sure that we stay safe in the process. He's a delight to work with. There's lots of companies out there and maybe even some at a lower price, we've been approached, we stay because of Zach. All five stars go to him! If there's an opportunity for him to be promoted or given a pay increase, I wouldn't mind our monthly price increasing as long as it all goes to Zach. I'm sure other customers would agree.

Great service for facilities, highly recommend! Great communication, very knowledgeable, very nice…read moreworker. -WSPA

Had Structured Pest Control in today to check and set traps, as well as sealing off any holes that…read moreanimals might enter or exit our crawlspace. Nathan, our tech, was absolutely great. He did a wonderful job and was, at all times, professional, thorough and polite. Absolutely no reservations about hiring SPC AGAIN. Nothing but kudos..... Mike Cohen

I had my first appointment with Joseph from structured pest control today and I am very pleased…read morewith the services. We are doing ongoing pest control to keep creepy crawlies out of our home which I explained and Joseph let me know exactly what he was doing to control our issue. Very friendly, efficient and informative. Glad I made the choice to book them for our pest control.

Brett is amazing!! She was so helpful and kind. She listened very well and immediately helped us…read moreset up an appointment for the next day to help with our ant problem. We are very excited to be working with Pro Active Pest Control! Thank you guys!!!

These guys are the best in the pest control business. I…read morereached out after there was a rodent infestation in my home, they dispatched the technician the same day and address the issue the same day. Highly recommend them.

Cory did an outstanding job with our pest service. He was professional, thorough, and took the time…read moreto clear away all of the spider webs around our home, which made a huge difference in the overall appearance of the property. He was attentive to detail, explained what he was doing, and made sure every area was addressed before finishing. It's clear he takes pride in his work and genuinely cares about providing great service. If you're lucky enough to have Cory as your pest technician, you're in good hands. Highly recommend!

Indoor and outdoor pest control service for most bugs and spiders. They completed all the requested…read moreservices and responded quickly with a quote. Customer service could also be more friendly and professional. Hopefully they improve their communication to save everyone time. Overall, they still did a good job. Thank you for calling back and explain the situation.

Definitely the best service for termite inspection! I learned more about termites in a very…read moreinformative visit. Dale and his partner are great guys!

I called them last year for ant problems and they were amazing. This year I called the owner and he…read morewas on vacation. He said he was going to have his technician call me. I waited for 2 weeks and still no call. I called the owner again and he said the exact thing. I never got a call back.

Karter responded immediately to our call to remove a deceased raccoon from our stream. He was…read moreprofessional, prompt and gave exceptional customer service. What a relief after getting nowhere with the local non emergency services. Problem solved!

Both Sheldon and Jonathan have been great so far in helping me eliminate my rodent problem. Both…read morewere very professional, knowledgeable and personable as well. Pricing was reasonable. Hopefully their "fixes" will do the trick. (The woman at "the desk" who makes appointments and does the confirmations is great too!)