We stopped into Red Lobster on a whim while we were out shopping and were pleasantly surprised by our experience. The restaurant was clean, and we were seated and served quickly. Our server was attentive, and our food arrived faster than expected. Both of us really enjoyed our meals, and the portion sizes were generous--we had plenty of leftovers to take home. read more

Red Lobster - Wild-Caught Crunch-Fried Flounder - Seafood Near Me - Butler, Pennsylvania

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I was at the Butler, PA location this afternoon. We were there with a group of Red Hat ladies. Our servers name was Sophie, and she was PHENOMENAL! She was pleasant, quick, got every order right, was able to deal with several tables of senior ladies ,& remain pleasant. Our food got to us hot too. Don't hesitate to ask to be seated in her section?? k read more

I usually go for lunch and sit at the bar. Food is always fresh and quick. Service is wonderful. This place is a throwback to 80s and 90s chain mid end sit down restaurant and this location is always on point. Definitely reccomend. read more

My wife and I have been coming here since 2008. It went completely downhill. It was 2:30pm and it was us and another couple. Service was incredible slow. Our waitress would check on us no joke once every 20 minutes. Took over 10 minutes just to get the check. I would not recommend this place at all. All reviews about horrible service are accurate. The guys bathroom also smelled like I was in downtown Pittsburgh during a tailgate. Food was ok but my wife had to cut the shrimp tails off her Alfredo which took 10 minutes. Who in the world leaves tails on shrimp for pasta!? read more

It was our first time to eat at this location. We arrived at 1:00pm for lunch and it was packed. No reservation so we had about a 15 minute wait. It was pouring outside so really didn't mind the wait. Once seated we ordered our drinks and food. My daughter and granddaughter shared the lobster, steak and two sides plate, and I ordered the all you can eat shrimp. The staff and waitress were very professional and polite. We never had to asked refills on our drinks or the shrimp. The reason I didn't give it 5 stars is because it took a while to get our meal and the waitress came by and apologized for the delay. We didn't mind the wait, just saying. Their basket of piping hot cheddar cheese biscuits were so buttery and yummy. We will be back soon read more

Red Lobster - Seafood Near Me - Butler, Pennsylvania

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Went for Christmas Eve dinner .... Terrible experience.... Crab legs were fishy. Food was cold. And service was slow. But not the waiter's fault. Don't get the Alfredo shrimp... terrible read more

The Endless Shrimp promotion drew me in, so I visited while in town for the weekend with some family. We registered on Open Table for "Priority Seating" which mean that our name was on the list, loosely, until we checked in. We arrived a little early and luckily didn't have to wait too long - maybe 10 mins at most. It was a very busy time (6:45 pm) and the waiting area was packed. Our waitress said she was double-seated so we did our best to be patient with wait times with the restaurant as a whole - but it did feel like it took forever to get our food. We each did the initial order of shrimp and then one more additional round. Everything tasted pretty good. I did upgrade a side to the lobster mashed potatoes for $3.99...turned out to be a waste of money. It was good - not great, and the "lobster" pieces turned out to just be 3 small ones that I tried to cut up smaller to get more in every bite. We left feeling full so I felt like I got my money's worth, but unfortunately later that evening I did not feel so great. Not sure if it was the food itself or the oil they cook in, but it makes me think I won't be returning to a Red Lobster anytime soon. Overall, it was fine. read more

We use to eat here all the time. Boy has it gone down hill. Our server was so miserable ten min before she came to get our drink order. The menu is disappointing now hardly has anything . Wanted fish few choices. Our food came and portion was very skimpy we order you pick three four shrimp and four shrimp with three scallops parm a scoop of mashed potatoes that were cold. Didn't see our server after that. Wasn't worth the money go down the road to Texas road house. read more

They're going down hill. Last time we went they had set sides and you couldn't pick. Food was cold. Not all dinners were on new menu, We had to ask. The napkins are paper and the food portions shrunk. There's no difference now with this and a fast food restaurant. Not returning anytime soon. read more

We were 10 at dinner. I cannot imagine a much worse experience. It started with severer who stood at one end of the table to take orders; folks at the far end could not hear him. Food was brought to the table and "auctioned" to find the person who ordered it. ("Who had crab legs?" "Who ordered salad without tomatoes?" etc.) Some meals were not delivered and had to be reordered. Used plates were not cleared unless we asked - twice in many cases. My pasta was so salty that I could not eat it. Fish/chips was mostly breading and not much fish. We had to ask for many things including melted butter, biscuits, napkins, etc. The entire meal was a huge disappointment. read more

Love Redlobster came in for our anniversary dinner everything was going great appetizer was shrimp ragoon stuffed with crab omg amazing then we got our meals n they were not hot well our server crystal did everything to make it right she went above and beyond the manager patty came to our table to make sure we were ok she also went above and beyond they were both amazing I am so happy yet again leaving one of my favorite restaurants read more

Red Lobster - Seafood Near Me - Butler, Pennsylvania

Screaming children throwing things. Sub-par food, inattentive servers that smell like smoke. They were also terrible during COVID. Made an 85 yr old man with lung cancer wait outside in the cold until a table was ready. read more

Staff is friendly and helpful. Pricey but that's to be expected for seafood. The restaurant is a little dark inside but very relaxing.

Besides the fact that you may pop tires on your car exiting the parking lot through those massively deep holes, the food at this red lobster is the worst I have experienced at this chain. The good: My wife was satisfied with the lobster tail and shrimp however the over salted butter just about ruined the experience. Our server was the bright spot on our latest visit (I am new to the area and have only been here twice). Additionally the broccoli side dish is exceedingly salty as well. And what the hell happened to the cheddar biscuits? Definitely NOT what is usually a bright spot of the Red Lobster experience. You will be hard pressed to find anything recognizable as cheddar biscuits in these things. As for the fish sandwiches (I've tried both the Cod and the flounder) I recommend you go to the Long John Silvers across the street for fish. At least they don't cook the ever loving hell out of their fish. They may call it "crispy" but at this location I call it tough and overcooked to a dark brown. I will be sorely pressed to ever try this place again. read more

Worst meal ever. Seriously poor. The 7oz sirloin was flat, flavorless and overcooked. Crab legs overcooked and stringy. How do they garner so much popularity (it was packed) with such horrid food. The wait staff was great. The dining room pleasant. But the food was not worth the price paid. read more

Ordered for pickup. My order was over 30 minutes past due. The restaurant was extremely rude and unconcerned about this bafflingly slow service. Not enough employees. Pay more. read more

I was warmly and quickly greeted as I entered the door. The hostess did not seem to be the least bit upset that I requested a server out of rotation. My server was KEVIN. He was very professional, knowledgeable, and friendly throughout the entire interaction. Food was excellent. read more

It received three stars because the food was very expensive; however, the food was very delicious. I reccomend it for people who don't mind the extra cost or just want to impress someone. I must warn you that the lighting was rather low in the area that I was sitting, but this could add a romantic theme to anyone on a date who is willing to spend extra $$. read more

Red Lobster - Seafood Near Me - Butler, Pennsylvania

I am not a huge seafood fan, although I wish I was! So I don't tend to seek out seafood places. My parents love Red Lobster so I figured I would tag along with them. Plus I was craving some good shrimp. We went for an early dinner around 3:45 and were seated right away. They were not busy at all. The host was very polite. Our waitress took a few minutes to get to us, so we were ready to order by the time she came for our drinks. She was very bubbly and attentive, refilling drinks and checking on us. All the food came out really good and in a timely fashion. Who doesn't love their cheddar bay biscuits? YUMMY!!! I had their vinaigrette dressing with my salad and it was probably the worst part of the meal. The dressed was just so tart/sour and kinda hurt my tongue. Too much vinegar for sure! It wasn't un-edible, but not very appetizing. I love their coconut shrimp with the coconut sauce that comes with it so I ordered that. Reminds me of summer on a beach! Its super light and flavorful, I could eat it all day! Nothing really that special about this place, its not bad but its not OMG amazing. I will come here every so often for some seafood but its not somewhere I will seek out anytime soon. read more

Door dash was great got food here hot! Food was horrible! Baked potato was hard, linguini and chicken was way too salty. And not good tasting. Chowder was also too salty. Shrimp was soggy as well as fries as green beans soaked everything! I didn't ask for the beans or fries. I won't be ordering again. read more

Pretty decent place but sometimes it smells funny in the back areas. I'd rather sit at their bar area. As I remember though, they only have one big tv at the bar, if not two, so this will not be a place where you would want to watch a game because they might not even show the game you want. Onto the food. Of course, I love their cheddar bay biscuits just like everyone else. They have an extensive seafood menu but I feel like I always try what's on their lobsterfest and endless shrimp menu cards. I'm a sucker for yummy looking pictures, which is not the best strategy because rarely are the food like the pictures. There should be a disclaimer. The shrimp can be small but I guess you really can't go wrong with butter on seafood so everything is as expected and tastes good! Their chocolate cake with ice cream is delish! The strawberry cheesecake is good but taste seems like it came from a box like it isn't made at the restaurant. nothing special. Overall, I would still eat here but would not be the first choice other than when I'm craving seafood. read more

Now here's a restaurant that you don't expect the town of Butler to have: Red Lobster. From a place that is overpopulated with credit unions and fast food chains, this establishment is an outcast. Fresh ingredients, approachable staff members and the famous cheddar cheese biscuits! You can't get enough of this place and it's ocean-themed decor overwhelming the dining areas. Hands down, I thoroughly enjoyed the shrimp tacos. Well done, Lobster killers. I just wish that they would also kill the sky-high menu item prices. read more

Very nice casual place. I like to go during shrimp or lobster fest. The prices are reasonable and the service has been great. Not bad for a chain restaurant. read more

Red Lobster - Seafood Near Me - Butler, Pennsylvania

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this used to be my favorite restaurant for 20 years, but is really getting bad lately I went for my birthday dinner and it was the worst meal I ever had The waitress kept forgetting things that I asked her to get and by the time we got our meal (delivered by someone other than the waitress, which means it was sitting there) the food was lukewarm When I talked to the manager about it I could tell by the tone of his voice that he really did not give a rat's behind. The prices are outrageous and you get less food. The "pick two"menu has less choices and Walt's favorite shrimp - I only got 6 breaded shrimp. Portions are very small and the menu has been scaled down to 1/2 the original offerings I will not be coming back, there is too much competition out there to put up with this crap. Maybe you can offer your executives prizes for other ways to save money and cheat the customers!!! read more

First bad waitress we have ever had. Her name was Phylllis, we didn't know you closed at 830 or we would have never stopped so sorry. Had to ask the other waiter for salt and pepper she was just gone after she threw our food down. Had to ask for cheese for my husband's noodles and then when we finally tracked her down again a spoon for the noodles umm in the past we always got grated cheese this cheese was slivers. So upset!!! Soooo I ordered bake scallops and got bay smothered in butter no taste. When we do go back we will make sure that we don't get her again her problem was she so busy cleaning up to get out of there she didn't care about us well her tip showed it, we are big tippers but not tonight too upset.. read more

We ate here on the night before Easter, which meant that the restaurant was not busy or crowded. We were seated immediately and our drink order was taken as soon as we sat down. Once we placed our dinner order everything was served in almost perfect time, from appetizer to salad to dinner without waiting or delay. The food was cooked to perfection and the portions were plentiful. No complaints here, and we will return. read more

Always have to ask for no salt on all my food cause it's ALWAYS too salty no matter what location I've gone to. Waited for over 5-10 mins for someone to even come to the host stand. 3-4 workers made eye contact but avoided helping. If i hadn't paid for my order online already, i would have walked out. read more

Came here for my anniversary with my boyfriend. Haven't been here in a awhile and it was wonderful to splurge a little bit.

They had a special free lunch for the Veteran X program. The environment and staff were friendly and engaging. The food was excellent. We will definitely support this restaurant that supports Veterans! read more

I visited tonight. The two boys at the host stand were super nice and inviting ! Good work boys

Went to Red Lobster in Butler Pa this evening. They refused to seat us because we wasn't wearing a mask. They wanted us to wear a face covering to enter but there was costumers walking around and out without masks on. We walked out and won't be returning. The person I was with told the manager that she had a medical reason for not wearing one and the manager said she didn't care. read more

My husband and I went Sunday to celebrate our anniversary. Upon entering, it was obvious the common area was unkempt with stuff all over the floor. The second issue was that I really didn't feel like we got $75 worth of food. The servings were very small and the lobster looked almost scrawny. The lobster bisque, which is usually good had almost a nacho cheese like consistency. To top it all off, I had ordered broccoli and when it arrived some of it was brown around the edges where it had been cut. I was polite to the server but brought it to her attention. She was very nice but I felt like she couldn't have cared less. If I am spending $20 + per plate I do not expect to see brown broccoli on my plate. Before this I had not been to Red Lobster in years. I doubt it will return. I was really disappointed when I left and felt cheated out of my money. :( read more

Promptly greeted & seated on a Friday afternoon early dinner for two. Extremely friendly & courteous waitress "Sarah" was to take our order. She made helpful suggestions and pointed out the current promotional selection. Not only did our courses of food arrive perfectly staggered but we never lacked or had to look for beverage refreshment. Our food from appetizer to soup to main course arrived piping hot. The salad cold, fresh & crisp - no wilted lettuce or old veggies. The waitress brought dessert and checked several times during the meal to see if everything was satisfactory. My shrimp & scallop pasta entree was perfectly balanced and seasoned with plenty of seafood - no hunting for the next bite. My dinner partner's steak perfectly cooked to order and also served very hot. The only possible slight foible would be on the stuffed mushrooms. They were sitting in a pool of water just below the nicely broiled cheese. A mystery as to why and how this happened? The cheese atop the mushrooms and their stuffing was nicely browned under a broiler. But a slight disappointment to find them "wading" in water! We will visit this chain again and were impressed with the professional caliber of the staff as well as the mostly consistent satisfying food! read more

Extremely disappointed!! Ordered a filet and the quality was horrible!! When we where sat the hostess told us to take a chair from another table ??? Then service was poor never checked back. Then when done we where trying to relax for a min and the bus boy started bothering us asking to take glasses we where still using. Overall just a bad experience read more

This is one of the best restaurants in Butler. My only complaint would the overwhelming menu and the waitresses always pushing some pricey drink. read more

Red Lobster is bomb. Endless shrimp should be a nationally recognized event. Literally ate enough shrimp to kill an adult whale. Burned my hand about a dozen times with the scampi but it was worth it. Feel like it was the shrimps last revenge on me and the shrimp eating society. Their last hoorah was to burn me repeatedly to ruin the enjoyment. If this was Call of Duty I would have a 50+ streak. Waitress kept going let's get some more shrimp! I was like uuuggghh I don't think this is safe at this point I cant move. Almost needed at injury cart to carry me out while getting applause from the restaurant from eating a bunch. Respect Red Lobster, respect. read more

I've given Red Lobster plenty enough attempts to safely say this food is just not good. The service has usually been pretty good for my visits here, but that's not enough to sway my views on the restaurant. As far as food goes, the only thing I can consistently enjoy here are the complimentary biscuits (which are awesome). The seafood is of mediocre quality, and almost all of my experiences it's heavily overcooked. I know seafood scares many locals around here, but come on, you don't need it to be 100% charred to bone dry to serve it. The rice is dry, the broccoli is dry, the pasta's are dry. However the true reason I can give 0 love to this restaurant is the quality:price ratio. If I was paying $10 for this? Yeah, okay, cool enough I suppose. But getting the receipt is just a complete insult to top off the meal. I can cross this restaurant off my list. read more

Have been there many times before but tonight we were very disappointed in food. Waiter was great and Manager very sorry for our experience. Food was not even warm. They took it back to reheat and didn't come out much warmer. I realize that it was a taco with cool lettuce and fixings but they could have taken the shrimp off and reheated them separately. read more

We went there for the "endless shrimp" event it was a total rip off you literally get 5 shrimp at a time. 5 shrimp not 6 not a dozen 5. This so called endless event has you waiting ten minutes minimum between your 5 measly shrimp. However our server was incredibly friendly and helpful read more

I used to wonder how red lobster was always so busy. From experience I have come to the conclusion that the staff is so freindly and hard working. Both Linda and the one older gentleman at the bar are wonderful. I would have to say most of the staff that has been there for a while are a joy to dine with. It makes the experience of dinning out a great one. read more