Manager Wendy and Server Jaren treated us great! It felt like we were visiting family. Thank you for a great time!

Basic, mediocre food. The lobster bisque was too sweet, the mussels were ok but not much flavor in the broth, and the shrimp Baja bowl required "assembly", like some chef's salads. I'll pass. read more

I went with my family during our visit to Flagstaff. First off I have to say, AMAZING service. All the employees were absolutely amazing, polite, and didn't forget about you (as in checked in on you enough that you knew they cared about your experience but they weren't hovering). Even some customers across from us were having some trouble their waiter was very polite and so was the manager as they were trying to sort out their predicament. Food wise, my mom and I both got the fish and chips. The fish was a little bit over cooked and chewy but the batter surrounding it was nice and crisp. The fish and chips isn't what you'd expect! It's not like traditional fish and chips with multiple fish strips, it was one whole piece which was different. Aside from the chewy fish, it was, overall, a great dining experience. read more

Red Lobster has become our GoTo favorite after four weeks on the road. Very reasonably priced and excellent quality/preparation, it's been a great choice in comparison to many over priced options. Highly recommend it. read more

Ok, I know this would be like calling Sizzler a "steak" house, but not many options for seafood in Flagstaff.. So, one of the kids picked Red Lobster, and its been YEARS since we have even thought about going back,, literally over 10 years.. I'm originally form New England / Boston and love me some Lohbstah n clams, etc.. Well on to our experience. Ordering and Kids and Wife all wanted to switch up some of the traditional sides,, and seriously add broccoli is a 1.65 add on ? come on.. Well, Fried Shrimps , coconut Shrimp and a fish plate along with my Maine Lobster.. Did take a lil while to come out.. this place is almost an eye sore inside, seemed dark, dirty n depressing.. Lobster came out, and was cooked correctly, and the only issue was a little thimble of luke warm butter.. sorry, not use to such a tiny thimble of butter thats not even close to WARM.. Coconut Shrimp was probably the ONLY dish with 0 complaints.. Least they still do that right.. The Lobster stuffed mushrooms, were litterally all over the place with pretty small mushrooms,, Back in the day, u could easily cut them in half and enjoy,, times must be rough. This was/is the LAST time i will ever try Red Lobster again... in the 80's this was my FAVORITE place and a reward for grades.. read more

Went into Red Lobster last night for dinner and drinks and had an excellent experience. The food was great, the watermelon martini was absolutely delicious, but best of all was our bartender/server, Daisy. She was so sweet, attentive, and knowledgeable when I asked questions about the food and drinks. We didn't have to wait at all for more servings of our endless shrimp or drinks. Her smile and demeanor were the icing on the cake. We will be back and will definitely ask for Daisy! read more

I honestly did not think that red lobster to go would deliver but let me tell you everything was on point tasted delicious was crispy when it needed to be crispy was crunchy when it needed to be crunchy the biscuits were hot this was a great meal happy Mother's Day to me thank you very much red lobster read more

Red Lobster - a variety of food in plastic containers - Seafood Near Me - Flagstaff, Arizona

I order takeout from this red lobster location every so often and it never disappoints. I'm always attended rather quickly, which I appreciate being that I'm on lunch break and in a hurry every time. I always get asked if I need utensils as well as a drink. Everything I've ordered off of the lunch menu is delicious and the portions are more than enough. read more

Pleasantly surprised! We've had a gift card for a couple years, but don't live near a Red Lobster. Since we're visiting Flagstaff for the week, we decided to use the card for lunch. Now, I'll admit, I haven't been inside Red Lobster in years. My previous experiences weren't great. To my surprise, not only were my shrimp tacos tasty, they were also an amazing deal. Only $7.99!!! Also, since I'm on vacation, and they offer Happy Hour all day until 6:00--I think--I opted for a glass of wine. Only $4.00. Very nice. I only have one complaint... You might have to experience it to understand. It might sound petty, but believe me...I've never mentioned this in a review. The waiter (Brad F.) was friendly enough, but he doesn't have an "inside voice." He literally screamed everything. My hubby literally jumped out of his seat when he walked up behind us and asked a question. If we'd been there for a dinner out, I would have probably asked to move tables--or more than likely, just left. He was that loud. All in all, the gift card did it's job, as I'll probably consider coming back next time we're driving through Flagstaff. read more

Food and service was good. What you would expect from Red Lobster. Server carded my 40 year old brother but didn't card my 47 year old wife. I'd recommend carding the women next time. Lol read more

Good carryout specials, and awesome experience at pickup. Fast service, food was hot, order was correct. Its a weird time we are all in, but this Red Lobster is doing a good job adapting to the changes. Good job the the management and employees here, you're doing a good job! read more

very great texture. great taste. great shrimp alfredo, is my favorite of course! I admire their hard work, and service. They will be there helping u . read more

I haven't been to a Red Lobster in more than 2 decades. I also didn't pay the bill back then either. I was expecting a little lower-end seafood. In my minds-eye I have always thought of this place of the Walmart of seafood restaurants. The cheddar bay biscuits are awesome. They were perfect on the outside, soft and moist on the inside. The shrimp trio I ordered was meh... The fried shrimp and garlic scampi was pretty basic. The bay shrimp pasta was pretty plain as well. Nothing to write home about. Pretty disappointed in the mashed sweet potato side (which costs extra). I was expecting more. The chicken tacos that we ordered for the kids were decent... But my kids could not eat them. Way too spicy!!! Service wasn't so great either. Apparently my kids are expected to use their hands, as they were not given utensils. Trying to flag down a waitress took a while. Prices to me were a little on the high side. Looking at $20-35/person for a reasonable meal. read more

Red Lobster - Shrimp Trio - Seafood Near Me - Flagstaff, Arizona

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Quick Service and very kind. Food came out fast and hot. We had service Dog and accommodated with booth

I don't know where to begin... I think in general the quality of food at red lobster has gone down significantly over the years. This lunch meal was no different. The chicken sandwich was like a rubber... And was poorly presented and tasteless. The New England clam chowder was very under seasoned... And tasted like heavy cream. I ate the tilapia fish tacos... The tortilla shell was a dry and tasteless. The seasoning was overbearing... They put so much salt and seasoning on it to cover the poor quality tilapia because it was very fishy The rice was also under seasoned and tasteless. Actually the tacos needed a more fresh and pallet cleansing Side dish. Everything was underwhelming... Even the kids popcorn shrimp meal was just not good. read more

Red Lobster - Pretty nasty fish tacos - Seafood Near Me - Flagstaff, Arizona

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Santana, I updated my review because of you. Went from 3 to 5 stars. You are a very engaging young man and you will go far in life because of that. You had all you tables full and we never once felt a lack of attention on your part. Others could learn from you. Nice work, we will be back. read more

Ordered take out on a Saturday night. Was greeted by a staff member opening the door for me; thought that was nice. The bartender helped me out with my to-go. Packed everything in front of me at the bar to ensure that nothing was missed in my order. Got the shrimp linguine and a the special surf n turf. Grand total 63.00 didn't think the quality and taste of the food was worth 63.00. Shrimp was very tiny and tasteless. read more

We came here on February 15th and were a party of seven. Our server did amazing! I believe his name was Devon. He was extremely patient with our group because we had a hard time figuring out what we wanted even though he was a little busy with other tables and was super kind. Arriving there we were greeted by two super kinds hostesses and we only waited a short amount of time. The food was amazing. The tables were socially distanced as well. Service - 10/10 Food - 10/10 Atmosphere - 10/10 read more

We arrived late at Hamptons Inn & Suites. Was glad that Red Lobster was just in front of our hotel. I ordered online and asked the husband to pick it up. Ordering on their website is not complicated at all and pick up time was pretty fast. I ordered Lobsterfest Surf & Turf (12 oz steak). Sides were mashed potatoes, rice and green beans with mushroom (sub for salad). I also added grilled shrimps. ALL WERE SALTY. Rice was salty too but probably because of the steak sauce. Such a waste of money! It was very disappointing as my husband and I were really tired. Driving from Bryce Canyon to here and was looking forward to a decent meal. read more

Holy God, today's lunch was amazing! Tables were full so I sat at the bar booth area, and Alysha provided impeccable service! I got the Admiral's Feast and it was positively delish! The crab legs were fresher than usual and I was stoked. Oh yeah, Alysha makes the most awesome, yummy house salads. Mmmmm. read more

Shrimp was not cooked completely on the first order, and service was definitely lacking. Our waiter seemed to be having a hard time remembering we were there. Would not come back to this location. read more

I wish we had a better seafood option but this is kinda just what you get for seafood here. It's not bad, just not as fantastic as eating on the coast. We have great service which is what keeps us coming back. The kids are always entertained by the lobster tank too. read more

I waited 45 min. past the expected delivery time to find soggy sloppy fetticine rather tasteless, topped with urea (old) tasting lobster. Extremely disappointing especially from such a long wait. I'm sure the backup was because of Mother's Day but please be realistic in what you promise. I only live 4 minutes from the restaurant so it wasn't the driver. read more

I hadn't been to Red Lobster for quite a while so looked forward to celebrating my grandsons 13th birthday! All was ok til food came! My shrimp duo was disappointing. The fried shrimp were overcooked. The scampi was luke warm. Wanted to try the creamy lobster mashed potatoes but wish I hadn't! They were luke warm & almost tasteless!! Another meal there won't happen!! read more

I had a pleasure to have Alexandra H. as my server/bartender. Even though I did a take out order she helped me with my questions on the menu. Gave me the time to decide what I wanted to do. My trip was an unexpected with having the I17 closed due to another brush fire. Red Lobster was one of the closet restaurants to my hotel. While waiting for my order I had a drink while waiting. She was very personable with me. (Hard to find these days) got to know a little of her history. I actually stayed for another drink. I use to work in the food industry and it was nice to still see bartenders/server with a caring personality at such a young age with it being at the end of the night. I understand those long days/nights. I just wanted to reach out, which I don't do often to say you have a great employee and I hope she grows within your company or do even better! read more

Customer service was very good. The food was good, BUT the prices were as if this was a super fancy restaurant in a big city. I know the Joe Biden inflation is bad but wow... I don't know how or why someone would eat here multiple times when they have to pay 40+ dollars for a lobster tail and some shrimp.?.?.? read more

Normally, we like Red Lobster. This time was a grand disappointment. The food was so-so and not hot. The service was poor at best. The service staff seemed quite confused, bringing us the wrong order. Overall, it was a mess we won't be back. read more

We came to this Red Lobster eager to buy multiple food items and lots of drinks, and they were completely dead. I did not see a single table that had people at it. A friend was planning on meeting us there and we let them know that we would need a table for 4 for whenever they show up. They said they would ask the manager, because they aren't allowed to seat incomplete groups. The manager declined and said once our entire group is, they would seat us. How is it that at a chain restaurant, when it's dead, that the manager won't let us sit down at 7:45 and give money to his wait staff? Absolutely absurd and I feel bad for those that are losing out on money and working under poor management choices. Needless to say, we left. I wish I could give it zero stars for zero interest in taking care of their wait staff monetarily. read more

Stopped for lunch and expected average red lobster fare. Very pleased and surprised! Great fresh lobster salad sandwich. Cup of clam chowder made just like my moms! Service by Valerie n nice! She was very friendly and attentive. read more

Our children really wanted to visit a Red Lobster having seen them advertise on TV. There are none in our home town so this stop in Flagstaff provided the opportunity. Reflecting on our experience, it later occurred to me that really good restaurants actually should not need to advertise. If they're any good, word of mouth and repeat custom should be enough, especially given the cost of TV slots. Red Lobster, on the other hand, clearly does need to advertise. The warm cheese biscuits served with our drinks were great. Everything else was distinctly ordinary. read more

Just don't. No matter how hungry you are or how much you miss the coast. I haven't been to a Red Lobster in 25 years and it will be at least that long (if ever) before I go again. Service was very, very nice. We were greeted upon entry and my kids were showed a live lobster. Our waitress was sweet as pie. That's where my nice experience ends. The food quality is beyond poor. It is nearly inedible: Salad - wilty, brown, even black and weirdly, I bit into two small pieces of ice. I had to "sift" through my salad to find good pieces to eat. And too salty. Cheese biscuits - the only good thing I had to eat at this dinner. They were tender and buttery. But too salty. Shrimp dinner - I ordered a combo with crab and seafood stuffed shrimp and the new potato-crusted shrimp, as well as a baked potato. These shrimp were well, shrimpy. And hard as rocks. And small! I think the popcorn shrimp accidentally showed up at roll-call. The potato-crusted shrimp was very, very salty (see a recurring theme?) and not crunchy at all. They tasted overly seasoned. The crab and seafood stuffed shrimp was the worst. It had a strange flavor reminiscent of bitter cilantro+rubber+vinegar+mayonnaise. Yup, rubber. All the shrimp was overly chewy and swimming in oil. And again, too salty. Red Lobster needs a major menu overhaul and better quality checks at their chains. Now I have a stomach-ache and a wallet minus $25. read more

I went here after a graduation at NAU. The service was great. The servers were friendly and attentive. I'd give them 5 stars. The food on the other hand, SUCKS! My wife ordered shrimp scampi, and they looked so small and skinny.. They looked as if they suffered from malnutrition. The scallops they served me were small and rubbery. They seemed more like the stub that's left over after you pry a mussel from its shell. Don't waste your money here, or any Red Lobster. All of the food, except the salad tastes like it came from the frozen food section of your local supermarket. read more

A 30 minute wait to eat just a simple meal is too long for a place like this, having family and friends standing along the wall and people coming in and leaving when they see the wait list read more

No wait! Found out why they are really slow service. The food was as expected, no wait on a Saturday night. However, We had to refill our own drinks, as in get up and get the pitcher and fill it ourself. Our waiter was not busy he was standing around talking to the other staff and when we asked the lady sweeping the floor if she could get us some more tea she said we have to wait for our waiter. We finally asked the hostess about more to drink and she happily helped only to find 3 pitchers of tea were empty. The two tables next to us asked to speak to a manager because of their service. read more

We were having a crumby Friday. So we decided to turn things around by participating in a childhood tradition of All You Can Eat Shrimp at Red Lobster. We expected a good experience and received an experience unparalleled. This delightful, once in blue moon treat was made possible by our server Sean. (We know what you're thinking... and NO we had never met Sean before in our lives) That fact did not matter, Sean treated us like family. We will defiantly be back for his bright smile and exemplary service. Sean, if you're reading this, you deserve a raise! Thanks again! -Your happy customers Jed and Kayla read more

Red Lobster - All you can eat shrimp exceeded our wildest expectations. Our server, Sean, is a new measure for all future aspiring servers. 100/10 stars. - Seafood Near Me - Flagstaff, Arizona

Outstanding customer service! The food was delicious and the prices were reasonable. Great touch to all this was the restaurant manager courtesy to greet us at our table reassuring us their quality!!! Hugo plascencia (480) 2550450 read more

What a disappointment! The lobster pizza crust was soggy and gummy. Too much salty cheese. The tomato Caprese salad had to much liquid and looked like a soup instead of a salad. Tomatoes were too soft to be very fresh. Side of broccoli was dry and warm. No clue how they cooked it, microwave? Not steamed or grill. We didn't finish our meals. Only reason I gave it 2 stars was because of the services read more

My wife and I traveled to Flagstaff this weekend to hike. We decided to eat at Red Lobster because it was close to our hotel. Wow were we pleasantly surprised by the food and service. Crysta was an excellent server. She was attentive, kind, and very professional. My wife and I ordered the 4 course combo, which only costs $15. We ordered the clam chowder (meh.), bacon and cheddar soup (yay!), shrimp scampi, and brownie a la mode. The food was quite good, especially for the price. When dining in Flagstaff, check out Red Lobster. read more

Not a good experience at Red Lobster today. We came in with a party of 14. Waited forever for drinks. Then they forgot to bring 4 entrees for 4 people in our party, bud after waiting an hour we just told them nevermind as the rest of the group was done eating. Refills were extremely hard to get. We've eaten at the Red Lobster before and the service was ok but this was just a really bad experience. read more

Service was prompt and staff was exceptionally friendly and attentive. The restaurant was clean and well kept. All of our food was so hot and delicious. The appetizers arrived promptly, and just as we finished them, our meals arrived.. perfect timing! Our drinks were always full which we also greatly appreciate after a long day of traveling. read more