Its been about 13 years since I ate @ Red Lobster..but I had to check it out since I saw one to many "all you can eat shrimp" commercials. Way back in the day just about my whole social circle worked @ RL in Orlando so I know exactly how things work here. Walking in was exactly like it was years ago. The place has not changed at all. We had a very nice hostess and an even nicer waiter. I ordered a drink and it was heavy on the booze..love that! Then comes the yummy garlic cheese biscuits I remember. My toddler was stuffing them into his mouth they were so good. LOL I of course ordered the all you can eat shrimp. I picked out shrimp linguine and shrimp scampi. And they were both very good. My little one had shrimp for the 1st time & kept saying Yummmm. The hubby of course had a strip steak & baked potato. He was very happy with it. I had a bite of the steak and it was very tender. I had my server bring me out 2 more rounds of scampi and was bursting after the shrimp pig out! I don't know why its taken me so long to come back to RL..you can bet it wont be another 13 years! This was a nice family dinner. And FYI: the waiter hooked me up with a dozen of those yummy biscuits! Loved that!! read more

Why does the restaurant smell like a Porta Potty??? You can imagine how well that scent mixes with seafood.... get the smell under control that's disgusting. Been in there a few times it never changes. Is it a new thing to wait 20 minutes to receive dirty silverware ? The cups could be better washed as well. This Red lobster location is G H E T T O but It's very fitting of its location in a Walmart parking lot! read more

The 6 of us (family) went to Red Lobster on Marks in Henderson. There was plenty of parking right up front. We were seated promptly as I made reservations a couple days before, and our waitress gave us great service. I was craving lobster and everyone at our table got a lobster tail among other things (salad, soup, steak, etc). I was very disappointed as the lobster appeared slightly tough and their cheese biscuits were stale and tasteless. No one complained but I didn't feel good about everyone paying such a high price ($62 each including tip) for a non fine dining experience. Next year on my birthday we'll find a better place to go. read more

I'm gonna give two stars. One because I have to and the other for our server (holly?) who was great. The food however had me less than impressed. I took 3 bites and have to throw this 30 dollar meal down the drain. I got the lobster surf and turf and can't even stomach it. My plate is so oily and greasy, the steak is SO bloody and I asked for medium, and biting into the lobster felt like rubber. NEVER again. Who knows when the next time I'll be able to eat seafood again is, this ruined it for me :( read more

This is a biased review because I don't like seafood. I know right, WTF? Going to a seafood place when I don't like seafood. Well I came here because my wife loves seafood and I wanted to take her someplace of her choice. They do have some non-seafood dishes. I ordered some pizza with chicken on it. It was pretty good, but the special sauce on it was a little overpowering. My wife and son both enjoyed their meals, and the service was very good. I just dislike the smell of seafood, so sitting there was rough for me, but that's the price of making the family happy sometimes..lol read more

Not any bad thing I can say about Red Lobter because its my grandmas favorite place to go so once or twice a year Red Lobster here we come.

The menu can be tricky. Weekday specials are still on their menu on weekends. I ordered fish and chips from what I thought was the regular menu at $10.99. Nope, that's only weekdays. Be aware also that certain alcoholic beverages prices are not listed. When my order arrived, it consisted of one piece (other places I've patronized served two pieces) of fish which was disappointingly rubbery in texture. Some of the French fries were burnt black at the ends. Upon arriving at home, I reviewed my receipt and called Red Lobster when I found my meal cost $14.99 instead of $10.99. Okay, I can accept it was my error for not paying full attention while navigating the convoluted pricing scheme. However, the lady who answered said she'd check to confirm the price. After waiting over 12 minutes (by my watch), I hung up and called back, asking for the manager who gave the standard and bla'se apology for the wait time on the first call. The only reason I didn't give a one (1) star rating, was because of our server, who was the best thing about our visit. read more

I will start this post by saying that I have never been to Red Lobster before so I had no preconceived notions about this establishment. We arrived to find a plethora of people standing outside. We went to the hostess booth and were told the wait would be 30 min for a table, so we promptly looked to see if there was a seat at the bar. We waited at the bar for a longer than normal period of time and it was clear this place was ENTIRELY understaffed. The bartender, Diana, was trying her hardest to fulfill orders from both the bar and tables. She was so sweet and clearly stressed from some uncontrollable issue the restaurant was having. Just about every party at the bar was upset because of a service issue. I will stress, it seemed like there was a callout and a lack of management filling in the gaps. Diana was fantastic and I feel terrible the stress fell on her! Once we were seated, we waited for our server for quite some time. Once Brendon arrived, I asked if this restaurant was abnormally busy or if there were a lot of callouts. He explained that there were callouts, and some due to the election results...which I thought was crazy!! We explained that we knew it was not his fault at all that the restaurant was a disaster zone. He was so grateful and fantastic the entire night! Kudos to the people that actually show up for work and have to take one for the employees who bail at a drop of an unprecedented election. read more

Went here with my husband for the first time on our five year wedding anniversary and was blown away with both the service and quality of the food. I was able to make reservations ahead of time and upon arrival was seated as soon as we walked through the door without the wait. Our waitress was awesome and very attentive- our glasses never went empty and the food.... AMAZING. My husband cannot eat shellfish due to allergies so he ordered a steak, with a Caesar salad, baked potato and broccoli.... his steak was tender and juicy, flavorful and cooked to perfection. I ordered the ultimate feast and this was BY FAR the best BEST lobster I have ever had hands down!! The Caesar Salad was out of this world- truly amazing, I could have eaten just that an been satisfied. We typically like Outback Steakhouse for our steaks- BUT this place blows them out of the water (even on price point...) Found a new fave, and can't wait to go back for my bday dinner read more

So living here in las vegas i have pretty much been to all of the red lobster's in town and i would have to say that this location in Henderson has to be the best one! From the service to the food all across the board! They have the nicest waitress i forget her name she is a cute little asian lady and i seriously come here just because of her! Stays on top of everything! And check's in all the time to make sure that the food and service is good as well. Just visited here recently right before the lobster fest was over and had another great visit! Keep up the good work you guys! read more

I always have great expectations when I got to Red Lobster especially after watching their commercials. But after I go I feel like I've been in a Denny's for Seafood. Blah.... read more

Issue was rectified the next weekend with exceptional performance from the kitchen and wait staff. The waitress was very quick with refills and bread. read more

When my wife and I arrived around 6 pm, I was surprised to see the many empty spaces in the parking lot. When we entered, at least half the tables were empty - the first time I'd ever seen that at a RL Restaurant during prime dinner time. I suggested to my wife it was not a good sign and I unfortunately was right. The experience was not a total waste, but it was far from acceptable. My martini, which I requested "dry, dry, dry" arrived heavy with vermouth. When the waitress returned with the corrected version, she said the bartender thought extra dry meant more vermouth - hard to believe! The dinner was very disappointing - the chowder soup was tepid, the baked potato almost cold, and the shrimp swimming in some pseudo better sauce. I've been to the 2 other RL locations in Vegas and they are much butter. We will not visit this location ever again. read more

Food tastes great Quick service Server James Z gave the best service I've ever received. Cheddar Bay Biscuits were so good. read more

It really seems like this location has really stepped up their customer service. Everyone was really friendly and very attentive. The food was great like always definatly live this location the restaurant is always clean def one of the best in town! read more

Lobster fest was amazing! Our server, John, was fantastic and the food was great! Friendly, awesome staff all around.

I went here for my Birthday on January 10th with my three kids, Husband and Parents. It was crowded, but we made a reservation, so the wait was only about 7 minutes. We sat in one section, but the booth couldn't accommodate my infant's car seat, so the Manager moved us to a different section. The Waitress was very attentive to the table next to us. We didn't get a hello for about 10 minutes. She finally came and said hello and brought bread. We didn't see her for another 10 minutes. She finally took our drink order and disappeared again. Meanwhile, she was very attentive to her other tables. Our salads took 20 minutes to come out. At almost 60 minutes after being seated, my Husband asked how much longer. The Waitress gave a rude response and told him they are making it. Long story short, we arrived to Red Lobster at 5:30 pm and didn't leave until 7:58 pm. We tried to get to go boxes and our Waitress said she would bring them, but just kept serving other tables. We got the Manager involved due to the wait, and she asked if I wanted cake because it was my birthday and for the inconvenience. I said "sure" for the kids. She then offered us 20% off the bill. She then tried to charge me $8 for the cake that I didn't even ask for. The Manager said our wait time from when the order was put in was 41 minutes, which is not their standard, but she didn't add in all the time we waited until our Waitress actually began waiting on us. She also almost charged us the full bill on accident due to a system error and my Husband caught it before she ran our card. She also took 15 minutes to bring the to go boxes. This was by far the worst dining experience I've ever had and it ruined my birthday celebration. The Waitress had the nerve to approach my Husband and say she hopes this experience doesn't affect anything, meaning her tip. She also sarcastically wished me a Happy Birthday on my way out. This is the first time we've never left a tip. She had no problem waiting on other tables the entire time and we felt very much singled out. So many other tables were served before us. Unfortunately, 20% was not enough for the experience we had and I couldn't wait to get out of there. I love Red Lobster, but I won't be going back after this. read more

I am wondering if we were just here on an off night because the reviews for this place aren't bad. I just can't give it any more stars. The service was horrible. We sat at the table for 10 minutes with out drinks. When we ordered, I got a sangria and water, and my husband a peach tea and water. First they brought the wrong tea, my sangria was correct, but no waters. I had to ask her twice before she brought them. She asked us if we wanted another basket of bisqiuts, we said yes! Well, we never received that second basket. We got the pound shrimp with potatoes and corn. The potatoes were ok, but the corn was soggy. When we were leaving, our waitress was texting on her phone. Guess she was too busy doing that to serve our drinks. If you like slow service and no drinks, then I guess you would enjoy this place. I left my debit card there, and sadly had to come back. I went the next evening to get it, and it took almost ten minutes for the manager to come up. I sat there forever. They were not busy. They had to call back to the manager twice. I guess I shouldn't of expected it to be a fast trip considering our service the night before. We won't be returning. read more

Nothing says great seafood like Red Lobster!!! Ummm...just kidding. If you've been to one, you've been to 'em all. The service here is usually a bit better than average though. read more

I don't cook, so I dine out A LOT! Great service is what I demand and today I got great service! Farrah our Food Server was on top of it, not only does she greet you with a smile, she is just as friendly as can be.. Our lunch was AWESOME!! Farrah kept our drinks filled, checked on us repeatedly and suggested great choices for us. I say keep up the good work, because I will be back! I am Happy Happy Happy! read more

I love this Red Lobster location. Even during the dinner rush they are always courteous and set us quickly. Their food is always amazing and I never have bad service. I recommend anyone who loves seafood to visit this HENDERSON location and try them out. read more

Visited this location while on vacation. Although there are plenty of Red Lobsters in my area, I had never been adventitious enough to try mussels. Well, when in Vegas...anyway, they were awesome! The restaurant was clean, service was prompt, food was great! I recommend. read more

Sucks, no staff had to wait when there are 15 tables open. Server is nice and I'm better now. Lol. Just don't understand why people have to wait when there are tables open. Manager said they were short on staff so I guess Customer have to suffer because of that. read more

Where to i start i love rebster been my favorite resturant since i was a kid from the biscuits to the lobster always been a big fan yum yum

The food was good but Rene, our waitress, was absolutely horrible. She seemed like she didn't wanna be there, she would cop an attitude every time we asked her for something and when she would bring something to the table, she would throw it down on the table like she was angry with us. Even though the appetizers and entrees were great, she ruined the experience for us. As a matter of fact, the table next to us had a different server. They got their drinks, appetizers and entrees before we even got our biscuits and we arrived before them. I will surely insist on sitting in a different area if I ever go back to Red Lobster again...and that's a big IF read more

The bartenders here like Patti & Wayne are on point! They know how to mix those drinks well..great job guys

I ALWAYS go to Red Lobster every year for my bday to enjoy endless shrimp ( which is not only on Mondays) dinner with the family, which the customer service is always GREAT but unfortunately this year was not! Our waiter Dominic, was not very friendly nor attentive. We had to wait so much time in between plates. He would come to our table and not even take our next order for the shrimp, when he finally did he would bring us our the wrong ones and top of that we waited so long for refills to our drinks m( and the restaurant was not busy at all) . It was not enjoyable. We had already waited 1 hr to be seated ( but they did accommodate us larger party than 6 but still kept it with social distancing guideline which i'm thankful ) but the fact that we had to wait 10 + minutes to get our next order of shrimp was very ridiculous, no refills, it just seemed he really didn't want to work. We asked for sauce and lemons and he would just walk away without responding. Maybe he was having a bad day, but I was very upset with the service we received, I do want to say the shrimp for the shrimp scampi was huge this time which was a plus! I wish I got to enjoy my meal but he really made it impossible for us to enjoy. read more

Had lunch here like I have many times in the past but today EVERYONE had short term memory loss. I had all you can eat shrimp and my order was incorrect in some way every time. Drinks were empty numerous times and our dirty dishes became a game of Jenga. Absolute worst staff ever on Saturday early afternoons but the male host in the front is beautiful and tried to pick up the slack of the other staff members. read more

What the hell has happened with Red Lobster!? Okay, I know it's a chain, but it used to be a chain one could rely upon for a decent seafood meal with grandma and without breaking the bank. I will absolutely never, ever, even with grandma or grandpa, go back to Red Lobster again. The food is atrocious and priced as high as places on the strip. Calamari was chunks of cut-up bellies over-fried with chunks of red pepper snuck in. The old reliable cheddar biscuits are no more. They serve something called biscuits but they're not the same. Overall, not a good experience. Why do people still go here!? read more

The one star is for the food quality or lack thereof. Firstly, it is not cheap to eat there. So it is upsetting and annoying when you don't have a good experience when I spent over $60. My son's meal had the darkest driest French fries I ever seen. My crab legs (which I craved and that was my purpose for going) lacked meat. The thicker part of the leg and cluster had hardly any meat. I got one claw that was the size of a crawfish claw. Needless to say, if you crave crab legs go somewhere else. Actually, go somewhere else if you are craving seafood. You will be happy that you did. read more

Me and my sister went to Red Lobster tonight by Sunset Station.. We sat down and ordered. We both ordered the dinner special with soup, salad, entree, and dessert. The bisquits came 1st, then the waitress brought our soups, & salads together?????? WTH? I asked for more crackers for my soup, and she returned with the entrees 1 minute later. I barely touched my soup, let alone, salad, and the dinner was here? She said they were so busy the cooks told here to put the order in. Busy? There were like 20-30 people there as we walked right in with no waiting?!?!?!?!? So here we are with soup, salad, biscuits and entrees all at once. I decided to move to my salad as my dinner was getting cold. Salad had the wrong dressing, So I shoved that aside and moved to my entree after being there for less than 10 minutes. Talk about getting you in/out of their restaurant. The coconut shrimp was almost burnt, it was so well done, and my baked potato had to be the smallest potato I have ever seen with a teaspoon of sour cream inside of it, and at that point, I just gave up! DINNER RUINED! As my drink sat empty the whole time I was there, I got up, went behind the bar and asked the bartender to get me another beverage... The waitress returned and asked if I wanted my dessert yet, as my sister was just finishing her soup....DUH! As I replied, don't bother! Stopped at Del Taco on the way home and got a couple of bean burrito's. NEVER AGAIN! Gonna miss you Red Lobster! read more

Sadly, this time was not good. We have patronized this location for 5 years and have always been very pleased with food and service. I guess our "luck" ran out but, we're not gamblers so, not sure if we'll be back. They were busy and I understand that but, when food is brought out cold and bisquits are not fully cooked, then the management should step in and make things right. Honestly, I have actually had an entire table comped when things were this bad but, they didn't even offer to discount the bill at all. The excuse was new cooks but, that's not really an excuse at all for a large chain that makes as much money as they do. read more

The waitress was very helpful. The coconut shrimp and grilled lobster is delicious. The only complaint is that the lunch ends at 3. I like the smaller positions. Oh and I love the biscuits read more

It was just ok. We haven't been to a Red Lobster since we moved here from back east. Hubby wanted the cheedar biscuits and we were in the area which is why we decided to drop in.... again it wasn't bad but I don't think we'll be back read more

Staff was nice. We have been here about four times now. My son really likes the biscuits (who doesnt). My boyfriend's mom love it here to. I don't eat seafood but I still like it and can find something to eat. The staff has always been friendly and quick as well read more

I never eat hear, except for special occasions. Always have good service and reasonable food.

I give them 3 stars for the great service from our servers. Other than that their mediocre food took forever to come and we had plenty of time to get the sides to settle so by the time the shrimps arrived we are half way full. I might come back only for the biscuits. read more

We are locals and have frequented this location over the past 15 yrs and will not go back. Menu has diminished in selection items-all you could eat shrimp only had 3 selections: fried, grilled or scampi, service was lacking, food was low quality; biscuits stale and cold, grilled shrimp cold and underdone, coleslaw warm, too vinegary, and wilted, fried shrimp greasy, French fries extremely poor quality contained blackened and bruised and burnt pieces and tasted of fish - old dirty fryer oil. We will not go back. read more

I got a table very quickly. I had to send my fish back to be baked a bit longer, but I would rather it be that than over cooked.

We had a large group of about 15 just this evening 8/28. It was such a fantastic experience. Everyone's orders were perfect, no complaints. Drinks were refilled almost instantaneously. The manager and servers were very attentive and made sure everything was done well. read more