The manager Delvin is incredible! He welcomes you so graciously! Very kind, courteous, helpful,…read morebright & efficient! He is precise to the point! You won't be disappointed! 10 stars from me! Also his staff, they're all just as wonderful, helpful, kind, and they smile at you more than any other kind of a place like this!

I stopped in for an oil change, and the service was exactly what I hoped for. The team was…read moreefficient and professional -- I wasn't even fully in the bay before two employees greeted me and asked how they could assist. I drive a larger vehicle, so I know oil changes can be on the expensive side unless you're doing it yourself. Overall, I'm happy with the service and the results, and I'd definitely return if I don't handle it on my own next time.

Called at 08:45 . Arrived at 09:30 Was out by 11:00. My car…read morewas handled by Jeff & Brandon. The professionalism , courtesy and most of all their honesty and way they conduct business is like a small MOM & POP that want to be the best . If there were 10 stars that would be my review

We thought we had a coupon for a $9.99 smog check but it was expired. However their smog checks are…read morestill very reasonably priced at $19.99. There is a fee if you're using a debit/credit card. It was done in a very timely manner although there was a couple people in front of us and having two vehicle smog checks done we were in and out within an hour. NOW... never in my life getting a smog check has the place done any type of other Inspection. At first I was grateful. Then I was told that I would immediately need work on my motor mounts. I was told that for just over $1500 they would take care of this for me. They marked this as "urgent" on my paperwork and explained it as such. When I got back into my vehicle, I realize there was not a noise to be heard and generally with motor mounts, you hear some type of rattle or something inside of the cab. I took my vehicle immediately for a second opinion, and they advised there was absolutely nothing wrong with my motor mounts! I AM NOT ONLY DISGUSTED, BUT SUPER DISAPPOINTED IN PERFECT AUTO. I WILL NEVER EVER HAVE MY CAR SERVICED HERE NOR WILL I BE BACK EVEN FOR A SIMPLE SMOG CHECK! SHAME ON YOU!

Devin and the team were absolutely superb!!! He was honest,…read morehelpful, and he went above and beyond to help us!!! I HIGHLY recommend this location!!

OMG -- I love this location, but the service was very disappointing. I appreciate that they offer…read morefree services for good reviews, but our experience today was frustrating. We came in for a simple tire rotation, and it took about one hour and 30 minutes. My boyfriend had to keep checking on the car because it stayed parked in the same spot for a long time without anyone working on it. The process felt disorganized, and several staff members didn't seem to know what was going on. They stopped the tire rotation because they said there was a nail in my tire, even though there was no air leaking. They told us they couldn't repair it because the nail was on the side and that we needed to replace the tire with a new one. However, they didn't even properly check the tire. My boyfriend felt something was off, so we decided not to replace anything and just leave. We went to another shop (Flat Tire Mechanix). Although they couldn't fully help because it's a Tesla, they kindly checked the tire for free. They used water to inspect it and removed the nail -- and it turned out the nail had not punctured the tire at all. I'm so glad we didn't follow the recommendation to buy new tires. I really like this location, but the service quality, communication, and inspection process need serious improvement.

Gary and Cisco are great. Gary tells you what is happening with your car and honestly tell you what…read moreneeds to be done immediately. Cisco is wonderful checking you in and keeping you updated on what is going on. Thank you guys so much!

This place preys on women and almost anybody that's gullible with a wallet…read more I brought my car here several months ago for an oil change and they told me I needed a new plug gasket for my engine-- to the tune of $900. So what did I do? I paid it and had it done (as a responsible car-owner). My fiance came in for an oil change-- and you'd never guess-- HIS car also needed a new plug gasket for $900. He declined. Neither of these experiences were enough for me to post this review-- but last week the AC went out in my car. I found a reliable auto company to give me an estimate to repair. Turns out I needed a new compressor-- the other company's estimate was $1499. I brought my car here for the second opinion. I called before coming and they told me they would give me an estimate free of charge-- mind you it also says on the front door they offer free AC Inspections and free estimates. They raised my car and spent about 10-15 minutes checking it out and then dropped the hammer. The compressor was shot (same diagnosis as the 1st company) which was what I was expecting. The cost to repair?? $4200!! I told them that was way too much and they explained this was the OEM price and they needed to use OEM to give the best repair. When they saw me ready to walk, they offered the repair with non OEM parts and that would be $2000. Still being 25% more than the other quote I opted to not have the service done there. They worked up my paper estimate and told me my balance was $89.99. Like wtf? I told them I was told the diagnostic would be free-- and it's literally advertised on their front door as free. Needless to say, they waived the fee, and I had my compressor completed by the other guys for $1499. Lesson learned.

Can't say enough good things about this shop and the people that work there. The owner personally…read morestepped in to help with a mistake and made it better than right. I won't be going anywhere else, regardless of what I'm driving and everyone I know will be taking their vehicles here as well. Wish I could find a doctor that takes as good of care with me as Red Rock Repair does with my also aging Jeep Cherokee.

If you are a woman, DO NOT call this place. Tried calling for a potential guesstimate and…read moreapparently as a woman I am too blind to see the check engine light that is NOT on in my car. He also gave me a long winded answer to an estimate question as if my engine needed to be rebuilt for a simple code. That potential $ grab and talking down to me said all I needed to hear. So I called him out on it and he got defensive as IF he did nothing wrong. As a woman we have to be knowledgeable in cars and on guard to not be taken advantage of and I know more than my husband does for the most part. Because I grew up with a MIT grad cousin who also loved tinkering on cars so I learned a lot. My Bestie from childhood is also a Service manager at a dealership in my hometown...So I'm not as dumb in cars as one may think. Additionally they wanted $200 to examine your car which is NOT a good value.

Laura was amazing & excellent! the service was great & she was very helpful & find throughout my…read morewhole experience here at BIG O would highly recommend going here, speaking to her & she will take care of you!

This establishment is my favorite spot. They are extremely customer service oriented and everytime…read moreI go there they surprise me with their care and knowledge ndness

Very easy to schedule my appointment from their website. They took my car in right on time and…read morefinished exactly in the time they estimated. Their price was great and the lady at the front desk was very personable. Highly recommended.

I just want to share my experience with Midas on Charleston in Summerlin NV today. My appointment…read morewas at 11 am for tire rotation and oil change. They couldn't find my appointment. Once they did I was informed it would take an hour. 2 hours later they only did my oil change. Didn't have time for tire rotation and didn't top off any of my fluids. I will never be going back to this location and I have been going to Midas for years. This was the worst experience I have ever had

I initially found this service when my vehicle needs a new alternator…read more I was impressed with the service then, so i decided to use their services for an oil change today. I made an appointment using their online scheduling at their website. I then verified the appointment by calling a couple of days prior and it was in the system. I arrived several minutes prior to my appointment. Customer service was great. Everything explained. They offer a "17 Point" inspection service with an oil change. They noticed a headlight bulb needed to be replaced. I'm glad they noticed it! The bulb replacement service was reasonably priced IMO, so I authorized the work. The bulb was replaced at that time of service. There is a reward points app available. They send out emails and/or print receipts at request. I'm very pleased with the service here. They are added to my Yelp Automotive "Favorites" list, and I've recommended them to friends.

First they took my car in very quickly. The customer service was great. They explained everything…read moreand showed me everything clearly. And found the culprit to my problem a big rat. So glad they found it and not me. Thank you so much. I wish I had found you sooner while I was living here. You have me questioning whether to bring my vehicle back to you in Vegas from California to get all the work needed done. Thank you so much. I appreciate you. Much success!