Mark and the whole team at the shop are amazing and cordial. My Mercedes was overheating. They diagnosed it. Called me to let me know what was going on. I gave the OK for repairs and they had it done within a day. Honest shop, honest pricing. Thank you, Mark. read more

Amazing service. Mark is a great and honest mechanic. If you're looking for an honest opinion on whatever vehicle issues you are having, don't hesitate to contact him. read more

Import Auto Pros saved me a lot of money again. Dealership wanted to do $3000 worth of work on my car. I got a 2nd opinion from IAP and was told most of the work the dealership wanted to do was not needed. A clip will probably will need to be replaced at some point but not now. The dealership wanted to replace it for $900 but IAP will only charge about $350. My family and I have been using them for 20+ years. They are the best. read more

After years of trusting this business with our cars and being generally satisfied, recent experiences raised concerns about their pricing. Upon checking quotes from three other highly rated shops (4.4-5 stars, 130-220+ reviews), I found their charges were 50-78% higher. When confronted, the owner was dishonest about the pricing. Feeling betrayed after such a long time, I'm deeply disappointed and won't be returning. read more

sorry Mark. You tell more lies in your rebuttal. I have been brining my VW to you for a long time. You have done many repairs to it. I have owned that car for 15 years and you also worked on my Acura Integra that I owned prior to that. That I did not need anything major for some time does not mean I have not been a regular customer. You are a bit far to go for an oil change. I also recently referred 3 people to your business. If I was there for a second opinion as you claim, and did not like the answer. how come my money was good enough for you when I brought the car to you, but not when I question your diagnosis. if the rear main seal was the culprit in your opinion and I came in with this issue, then that should have been the repair and we would not be having this disagreement. Then Shelby lies and says you do not have the tools to do a rear main seal repair, then why did you take my money to fix any other thing? I have always thought you were a straight shooter, and sadly now I do not. I guess I should never have told you anything about this other garage I took the car to since you then used it against me. I was as upfront and honest as I can be, I told you the whole deal. I really resent you inferring I am not being honest. read more

Wow. Just wow. Mark and his team are truly the best in town. I have a car that is usually quite expensive to get fixed. Mark was honest and helpful. He made sure that my problem was handled and that the cost wasn't out of control. This is great, especially with a car where many of the parts are hard to get. read more

Import Auto Pros/Mark is our go-to mechanic, and I can't rave about him enough. In fact, I somehow inadvertently just now posted another review under my same name but a different account when a certain internet company that begins with G commandeered my login. Suffice it to say that I am in my 60s, so I don't know how to solve the 2 accounts problem, but, after 40 years of car ownership, I do know a GREAT mechanic when I find him. Mark is one of the Greats! read more

I have been going to Import Auto Pros for more than a decade. I can't believe I haven't posted a review already (maybe I have, but it was so long ago that it disappeared!). Mark and Import Auto Pros are The Best. Honest, reliable, trustworthy--everything you hope to find in any business but often can't. To have those traits in your mechanic--the person you trust to keep your cars safely going (and, in my case, going and going)--is such incredible piece of mind. Seriously, the last time I was driving away from Mark's, I was thinking, If I only had this kind of confidence in my dentist(s!), life would be much less stressful. If you are looking for an independent mechanic who will allow you to breath a sigh of relief, knowing that your car care will be in excellent hands, you've found the answer: Mark and Import Auto Pros. read more

Great mechanic. Great service and never recommends service you don't need. Trustworthy and has your vehicle ready when promised.

I had asked around my network for recommendation on a honest mechanic that can check and let me know if my car was ready to go cross-country along with a regular service check. I was told to call them up. I did and got an appointment 3 days later. I am super nervous as I'm mid-30year old woman with two kids who know nothing about cars but didn't want to be taken advantage of. The place is first of all very female-friendly as in, I didn't feel uncomfortable there with my children. It was clean and bright! They were ready 9am sharp. Shelby was so kind and made sure my questions and concerns was conveyed to the mechanic. Everything was checked - car was even on the lift. I got a print out with details and that it was all well except one minor thing which they gave me information on to get it fixed. The whole thing took less than 30 minutes and I now feel confident about bringing the car cross country. Thank you! read more

This is the best mechanic shop in town. It's not every day that you need repairs done on your car. However, when you do, you want to make sure you're properly taken care of! I was referred to them by a friend. My first experience was getting a sensor fixed. I accepted the original quote and had them do the work... When the work was done, I was charged less than the Original Quote. My most recent experience was a few weeks ago. My car overheated on a Saturday, after hours. On Monday morning I had the car towed there. I had no appointment or anything... Within two hours of drop off, I got a call telling me what the problem was, and it was covered by my warranty. Between diagnosis, ordering parts, repairs, and recovering my car, it took 3 days! I was expecting to be out of a car for at least a week. Another experience I had, was taking in a Test Drive from a Dealership.... They were 100% honest on the condition of the car which saved me from buying a Lemon! I was in and out within 20 minutes. This is the only shop in Las Vegas that will ever touch my car! Honest, Fair Priced, Professional, reliable, every Positive Adjective in the dictionary describes Import Auto Pro's read more

Was recommended here by Paul Workman, my banker friend. He said Mark was the best and he wasn't kidding. Although I worked with someone else mostly there, my 2007 Toyota Tundra had transmission problems. He diagnosed a common trans issue that required a new transmission. The extended warranty people made him do additional work before authorizing a used transmission. Import Auto Pros installed two transmissions after ordering three of them even though they were only paid to do it once. I'm so grateful these guys kept at the problem til it was done right. The time and unpleasant feelings are forgotten because this was five years ago and my truck just turned over 200,000 miles without a single problem except this trans issue. I recommend you have your vehicle inspected here, towed here, repaired here. If only they did LS swaps.... read more

Import Auto Pros - This amazing truck lets you know Mark's there - Auto Repair Near Me - Las Vegas, Nevada

I have gone to import auto pros a couple of times before and I always thought they were super reliable and honest! Today I called to see what it would cost to replace my hybrid battery. They could've told me the amount it would cost to replace it and taken the money for the repair but instead she informed me that there is a warranty I could take advantage of with the dealership and she was right! Shelby saved me so much money informing me of my options when they could have easily just taken my money. I am so thankful I called. Thank you for your incredible customer service. Anytime I need a repair (that isn't covered by a warranty) I am always coming here! read more

Mark Cline at Import Auto Pros is a truly amazing mechanic. On a challenging repair for my Toyota Sequoia he and his team found the source of my overheating and solved to issue with a straight forward fix. The service was friendly, on time, and under budget. Highly recommend them. read more

Import auto pros has been our mechanic for 15+ years. The best hands down, honest, thorough, good and fair pricing. Only once or twice on 15 years did our cars ever take a little longer than expected and that only was because those were older cars with additional issues found while doing the quotes repairs. Remember getting parts for older cars may take a bit also. Mark is honest and communicates well with clients and repairs are one and done! ... By the way, it goes to show Marks good character that he even responded to his one & only dissatisfied customer... with all his wonderful reviews, I probably wouldn't have even cared. But Mark does. Did I mention a clean auto shop too! Mark also has an Auto Body shop. read more

My car broke down and my sister and brother in law suggested this place. They have been going here for years and assured me that they are very honest. My experience was absolutely wonderful! Today I received a thank you card in the mail form them. So cute! They have a new loyal costumer right here! read more

Import Auto Pros - My experience was great and then I get this cute thank you card in the mail from them. Nice personal touch, I loved it! - Auto Repair Near Me - Las Vegas, Nevada

Mark and his team are great. They are honest and truly care about their customers. It's hard to find a mechanic to help keep your vehicle in top shape at an affordable price. This is the place. I highly recommend this business to all of my friends and have been for years. I have never had anyone tell me they had anything but a great experience and thank me for the referral. read more

From my fleet, to personal vehicles, there is no one I trust more to to a good job at a fair price. Including body work!

This was the best automobile mechanic experience I've ever had. It was amazing how honest this team was... and reasonable. I was a referral from a couple trusted people myself and since, have referred a couple more to Import Auto Pros. Thank you!!! I will be seeing you twice a year forever and ever! read more

Excellent service. Efficient. Trusted. Thankful for good honest work. You can go to & trust them for all your auto needs. Great pricing. read more

My family and I have been using Mark and Import Auto Pros for over a decade! They are fair, honest, and thorough! They give our vehicles basic maintenance as well as in depth repairs! The shop is spotless! The work stations are neat and clean! They follow up on repairs and always recommend preventative maintenance as needed! Save yourself the trouble of looking for an auto repair shop! See Mark and his team at Import Auto Pros! You will not regret it! read more

We usually think of a mechanic/body shop as thieves, schiesters. These guys are quite the opposite. Honesty is always appreciated and that's the center of their business. I had one fix that was super hard, something that they felt the car manufacturer would be a better option. No nonsense or fuss. If it can be fixed/repaired they will get it done. read more

First time I have ever left a review for anything. The reason I decided to is this shop blew me away, and if anyone is looking for a place to take their vehicle look no further. Thank you to Mark and his team for their thorough work and professionalism. I usually do all my own work, but I made a mistake and broke the head off of a bolt (too much weightlifting ;) They drilled out the bolt and replaced it with one from their own stock. On top of that they didn't charge me a dime. I could not believe it. Because before I took my SUV there I called 4 other places. Two told me they couldn't help me and the other a car dealership said it would cost $150 an hour plus material (and he assured me they would break several drill bits due to the complexity of the job and that it could take up to 3 hours). So again Import Auto Pros is the best. read more

Honest as the day is long. We have been taking our cars to Import for 10 years. They are not the cheapest but good work never is. Always fair and on time. Don't waste your money at the dealerships. read more

I was referred to Mark by someone I trusted that works only on Porsche's. After having had an estimate on work needing to be done on my 2007 Lexus I went to Mark and he checked out my car. Said the first auto shop was correct but the work needed was not really that necessary and if it was his car he wouldn't do it. No harm being done. He saved me almost $3000!! He drove my car and said it was in good shape. Thank you Mark!! Don't know why this comes up as San Francisco. No - Las Vegas. read more

Repairs took way too long to diagnose and down the rabbit hole of expensive repairs to eventually get my car back. The other reviews state these guys are fast I would say nothing is further from the truth. It took them a week to figure out my car needed a $150 fuel pump by way of $700 of other charges like spark plugs, fuel system check, etc. I told them my AC was working intermittent so again more $$$ to check for leaks and more days of not figuring out what is wrong to find out they say I need to replace the compressor for $1200. I did not pay to have this repaired here because it probably would have led to some other $$$ needed for something else. Red flag number one was no import cars in the shop, all American cars, which doesn't make sense for a company called Import Auto Pros. I have since gone back to the shop I normally use where they are priced fair and do not make me pay for numerous repairs that do not fix the original issue. read more

Import Auto Pros - Where are the Import Cars besides my Volvo? - Auto Repair Near Me - Las Vegas, Nevada

I have used Import Auto Pros twice now and It doesn't get any better. They are honest and very good mechanics. If something was found after the quote they call to let you know. They are the best in the buisness. read more

The mechanics are great.. The owner even gets his hands dirty. Polite and respectful when speaking to customers. Stand behind their work. Best place ever!! read more

Mark is flat out one of the most honest mechanics out there. Been taking my cars to him for 20 + years. Now my son takes his car.

Import Auto Pros, I found them using my church directory. I've never met a mechanic that is honest and fair. They have done some major work on my husband car, and they were amazing. They are thorough and follow through on their promises. Love this place! They are transparent with the cost. Can't say more about this place. read more

Had our expedition towed here at 2am, got a call and price first thing this morning, got the new fuel pump installed and done by 2pm! Thank you for great service, great communication, and fair pricing! read more

Mark and his staff are honest, informed and helpful. Whether I am having general maintainance done or a larger repair he and his staff always keep me informed as to time and cost. In the ten or so years I have been coming to his shop for service I have never felt mislead or overcharged for anything. As a matter of fact I feel Import Auto Pros does everything in their power to give me more for my money. Never have I felt the shop rate to be high or padded. Import Auto Pros is a gem- I believe them to be a truly honest mechanic. Over the years we have referred both family and freinds to Import Auto Pros and each and every time our family and freinds come back to us and say the same thing, "Thany you. These are wonderful people doing a great job in an honest and fair manor". There is no better compliment then to know your family and friends are satisfied with how they have been treated. I my opinion you can not go wrong using Import Auto Pros. read more

I DO NOT Normally Trust Auto Mechanics because it seem that they all try and retire off of me. Not Import Auto Pros though- They are Totally Honest and Know what they are doing. None of this well I think it could be this and that stuff. They Knew Exactly what my Problem was and Fixed it and A WHOLE CHEAPER than anywhere else. If you want your car done Right the First time go here. Thank You Mark and Brit.. read more

Thanks for the fast repair on my AC great service on super short notice at a great price!

Outstanding shop. Very thorough, very honest, show you what they are doing and why. Very reasonable cost for diagnostics. I was referred here by my previous mechanic, since I now have a vehicle that is outside their specialty area. read more