Laura was amazing & excellent! the service was great & she was very helpful & find throughout my whole experience here at BIG O would highly recommend going here, speaking to her & she will take care of you! read more

Great, was able to fix my car in a tight situation. They were able to find what the real problem was and was able to repair it with no problem. Customer service was great as always. read more

Staff is super friendly and got the job done in a timely manner. I definitely would recommend this shop and I will for sure be coming to them with any services I'll need in the future read more

Fast and good quality service at Big O Tires on S Fort Apache rd. I get my oil and fluids changed regularly there. Always friendly and good prices. read more

Visited this location and was told my Tesla had a run-flat tire that couldn't be repaired, pushing me toward buying a replacement. After doing my own research, I found out my Tesla actually has an acoustic tire -- which CAN be repaired by technicians who know Tesla vehicles. Big difference. Either the staff isn't trained on EV-specific tires or I was given bad information to make a sale. I've since had it handled by a qualified technician. If you drive a Tesla or any EV, go somewhere that actually knows how to service your vehicle. Don't let them sell you something you don't need. read more

I live around the corner. I work at home. I did not drive my car. But there sits a screw in my tire. I take it back. Nice guy working the desk is gonna handle it. I come back hours later. Now it has fresh knife cuts in the sidewalk. I'd like to talk to the owner again now. He had called me prior asking if I'd come back. I came back and o can say it's going horribly. From new tires and begging to get the right ones on, to going back for rotation and when I leave and drive 2 blocks away a screw has drilled itself straight in. Come back and the side walk is cut like a knife twice in the same spot. Super suspect. Want to call me now and help me Mr owner? Pretty rough go. read more

Big O Tires - Tires Near Me - Las Vegas, Nevada

Not recommended They lost my key and I waited for ages, only to find out they had left it in a customer's car--and I had work to get to.

This shop charged me for an OEM ac unit and put in a rebuilt that failed both times. That is fraud and they would not send the receipt both from the manager and district manager who promised the receipt. Obviously because they didn't do what they said they charged me for. 7 different visits on the same issue and had to end up taking it somewhere who fixed it the first time. My insurance company even said not to take it back to this dishonest shop. If you are smart you can read into these guys. Pretty hard to f up a tire replacement, repairs run, this is the 8th visit and 2nd repair by the same franchise owner. Even their corporate complaint dept was sketchy. Franchise owners hiding behind a once good American brand. Stay away from these guys. Really shame a once good brand turned into this mess. read more

Came in with a nail in my tire and Jordan got it fixed without it taking too long. he handled the repair professionally and my tire has been working well so far. Appreciate the help and quick service. Thanks Jordan! read more

Both staff members i delta with were courteous and professional. It was easy to make appt. On-line and the job was done quickly

I called in before taking my car to get a tire installed and rotated. When I arrived the person who took my call wrote up the service. My car didn't make it to the bay and they attempted to take my wheels off in the lot. Told me I needed a wheel lock key to remove my tires which they took from my glove box to take driver side wheels off. The tech said to put the wheels back on, gave me the wheel lock back, and told me they couldn't do it because I didn't have the wheel lock. I drove off and came back because they forgot to put the tire I wanted install back in my trunk, then to find out the real reason they shooed me away was just because they couldn't accommodate me. "Everyone else is working on a vehicle so come back tmrw" read more

I want to thank Jordan for the great service and for providing helpful information. Scheduled an appointment for a tire rotation and got it done very quickly and professionally (and for very cheap!). I've been coming here for almost 2 years now for any tire related issues and the Big O Tires at Fort Apache has always done amazing professional work. read more

Amazing service. I hate doing anything car related. Bryce, the front desk employee was very courteous and attended to me right away. (Give him a raise - some people just radiate kindness and good energy :) Although a simple repair business, I can tell they ensure at this location customers are comfortable, and most importantly in and out. read more

Came here and was helped by Bryce and RJ they patched a tire on my truck quick and explained the process really cool guys very knowledgeable and respectful read more

The Fort Apache location did a great job. I appreciate their efficiency and pricing. They for the tire relaxed quick.

Amazing service fast and reliable. Got my tire fixed immediately.. Thank you to the team.

Ijust randomly pulled in to get my tire repaired. The manager Cory and one of the guys name Bryant were amazing the way they meticulously inspected all four of my tires. Thank god because I had more than one nail. I drive a Tesla and Bryant knew exactly how to navigate my car. The service was fast and exceptional with amazing customer service. I highly recommend... read more

They were quick, efficient and professional. Did a good job. I would recommend them for any type of work.

I went to Big O Tires on Fort Apache Road in Las Vegas expecting basic customer service, but what I experienced was appalling. I walked in and was completely ignored. Not a single employee acknowledged me or even asked if I needed help. Instead, they all disappeared to the back and started talking and joking around, as if customers didn't exist. This place is a joke. If you enjoy being treated like you're invisible and wasting your time, then by all means, go here. Otherwise, do yourself a favor and take your business somewhere that actually values its customers. Big O Tires on Fort Apache has earned my vote for the worst tire shop in Las Vegas. Avoid at all costs! read more

Great service for an unexpected battery change! My mom's car battery needed to be replaced, and I got to the shop about an hour before closing time. They had the appropriate battery in stock and replaced within 45 minutes. The guys in the shop were super friendly, professional, and knowledgeable about all of the questions my mom asked them. We have been Big O customers for many years, and will continue for hopefully many more years to come. read more

Not even sure why I bother here. A complete waste of time. One of my tires was low and I thought OK instead of just popping in and asking them to replace it. It would be more prudent to set up an appointment that way you wouldn't be waiting X amount of hours to have something as simple as a five minute job done. So I showed up two or three days earlier to set up my appointment at 2 o'clock on Monday upon bringing the vehicle here I was told that regardless of my appointment I would still need to wait 2 to 3 hours for a simple plug for all of those unaware of tire plug generally takes about five minutes once the tire is off it's just putting it in water finding the leak and shoving a plug in it not rocket science not a three hour job not even something generally that would take three hours or an hour. Now that I've been told I would be waiting three hours. I'm literally going to drive up the street to any Spanish tire shop will do the plug immediately in for $5 to $20. It's been an absolute waste of time. The courtesy of setting up an appointment is meaningless. So for those simple reasons, I'm giving this a one star. read more

Great customer service was very quick to help me with my car. I will be coming back. I will bring my other car as well it has a flat also.

Great service and customer service. Got me in and out. Cory was great help and I will definitely be back.

I purchased my tires here. The two times I've come back to get them rotated and oil change the time quoted was grossly underestimated. Both times I got quoted an hour and ended up waiting almost 3 hours. All I got was a an apology. What's the point of confirming an appointment when you aren't going to make sure the filter is in stock. read more

Great service, got my tire patched up in less than 30 minutes. Service was friendly & helpful & informative. 10/10

Their competition put on new set of tires and one wheel was making a scaling noise I went to have them fix it and they were closed but Big O was open and happy to fix it for free! read more

Got some new tires and battery to 08/25/25. Tires are good quality but the service was very poor. The mechanic who changed my tires and battery, did a very poor, sloppy missy quality job. My rims and tires is so dirty with oil and grease, they didn't bother to wash it off, including the whitewalls. And when they put the battery in, my hood no longer close all the way. And one of my cap on my rims was missing. I went home and did it myself. Very poor quality unprofessional service I paid good money for. Don't get me wrong, this is the place I get my tires and service, but if this how they treat customers with poor quality service, then I will not recommend this place anymore. Sorry. read more

Brought my car in for a tire rotation. They found an oil cooler leak, which could have caused a serious engine failure. Very thorough and timely service highly recommend them. read more

Honesty, transparency, and professional are key with my vehicle! Seth and team provided that. Service was reasonably priced, and I will be back. Thank you Seth read more

Excellente' I'm very pleased with my experience with Big O. Customer service is a solid 10! Thank you to D'Angelo, Benny, Rich and the mechanics on staff who installed my new tires. They special ordered the tires I wanted and had them in 2days. Had an appointment at 1130am on a Tuesday and they had installed and balanced them by 130pm. They are all so friendly and professional, I appreciate that very much. Thank you Big O! Located Fort Apache and Twain. Highly recommend for all your tire needs. read more

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Service was great, people friendly and professional. Would recommend and will return for any other services I need.

I just want to absolutely commend the guys at this location! If I could give infinite stars I would. I got a flat tire up the street and my son was having trouble so the employees sprung into action to help me! They pulled an industrial size jack to lift my car then came back with an electric drill to ensure my tire was installed properly! Seth the manager cane down the second time and he was amazing, I cannot remember the first young man's name but they helped me in a time of need and that's is so uncommon in the present time! I truly appreciate them!! 10,000/10 A1 CUSTOMER SERVICE! read more

Seth, Michael and Benny provided OUTSTANDING CUSTOMER SERVICE. They resolved an issue that I've been having for awhile. Not even Nissan could tell what was wrong. They said I needed new tires and to get my tires balanced and rotated. That didn't solve the problem. It was more than that. Thank you to a team of young men who were very thorough, professional and did what was needed to find my issue. I left with my heart smiling and a plan to fix the problem. read more

Great service! Ryder Jefferson fixed my flat in no time. Would take my tires here anytime. Thanks!

Great people and service, Rich is friendly and helpful. The girl check me in also friendly for everyone walk in. Price is great and willing to work with you. read more

I wanted to give a big thanks to Brett the Assistant manger (in training) as he quickly and efficiently handled an issue with my Jeep wheels being out of round. He balanced them as best he could to get me on my way for an emergency trip to Reno today. His knowledge and customer service skills were above and beyond! The manager, Richard, mad E a good pick with Brett. The entire team worked together to get me on my way asap! Well done Brett and team! A new customer for life! JJ read more

Gotta give a 5 star ,I hit a curb and needed a front tire replacement immediately,I was there at 730 AM on a Saturday,they opened right on time (really appreciate that) and I was in and out in great time .And I got a good tire at fair market price .I should also mention they performed a safety check to make sure nothing else was needed or damaged. I think the managers name was Rick.Thanks read more

I went in to get a new tire installed and a me other tires rotated. The guys were very courteous and professional. They asked for my assistance with getting the license plate and backup camera off and took it. They did everything as asked. I will come here again when I need more tire assistance. read more

I originally booked an appointment at another location but I never received a confirmation. Upon arrival, the other location was not open. I called this location to do a stock check and asked if they can fit me in. They were able to order my tires for the same day and book me in for the same day as well. Not only did they change my tires, they were also able to fit me in for an oil change that day. They provided exceptional service. The associates were friendly and accommodating. I would highly recommend this location. read more

Made a appointment for a oil change online and get a call 40 mins before my appointment to be told that time isn't available. The lady was rude after I told her I needed it today she proceeded to tell me I can come in tomorrow. Why have an online appointment sign up when you are doing appointments in store. read more