Make fresh popcorn. Usher told me popcorn was bagged up in lafge plastic bags nightly and put out the next day.

Well after my first review I figured I give regal another shot. This time didn't disappoint, the bathrooms were cleaner and the air conditioning worked well to where the temperature had the theater very cold. I did enjoy the movie experience this time a lot more great job regal very pleased. read more

Regal Sunset Station - Cinema Near Me - Henderson, Nevada

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Not gonna lie, haven't been here that much since my last review. Then the pandemic hit and I just haven't been going out to the movies a lot. Whelp, time goes by and we are coming out of the house to watch things on the big screen and we decided to come here because it's close to home and it had the times we wanted. I will say that time has been good to this place. I'm super impressed with the cleanliness and the professionalism of the kids working here. The concession lines were long this time around but the workers were so quick and efficient. They seemed to be running a brigade back there and I'm all for it. The manager seemed to really be on his game too so maybe that has a lot to do with it. The weird noise from the floors seems to be gone!!! Maybe it was a new floor thing 3 years ago but whatever it was, I appreciate it. I also really appreciate how the chairs still look new. No weird rotting, tearing sad looking chairs here. Glad to know I can add this Regal back to the line-up pf places I WANT to watch a movie at. read more

Updating my rating cause pleasantly surprised by our recent experience here. Went to purchase and pick my seats online, and saw there were ones that said RCC with a price for $5.90.. whaaat.. so I downloaded the Regal Movie app. Turns out Tuesdays are Value Days for Regal Crown members. Discounted movie tix and 50% off popcorn! So much easier checking in, all we had to do was go straight to the ticket taker and show them my qr code. Cause as of now the box office is closed and the snack bar area is doing double duty. (damn everywhere is short of employees!) So purchase your tickets online, and save yourself from standing and waiting to purchase them. The only thing I hate is there isn't a restroom nearby so you'll miss at least 5 minutes of the movie! Hope y'all have strong bladders cause that new James Bond movie is almost 3 hours! read more

I want to thank Jasen Skier for the great customer service I received at regal sunset Station. I was trying to complete a reward and had tried to purchase twisted churros. On Saturday Jason said that if still out of churros would make sure on the next visit he would make sure I would complete the promotion. It's great that an employee would offer to help and remembered me when I came in on sunday. This is the regal that I continue to get great customer service. Kudos to regal for hiring great employees. read more

They are all ridiculously expensive so we'll ignore that Seats recline. Plenty of space Reserved seating nice, get to pay to buy your own ticket which is pretty stupid since they save on resources and labor. Bleedthrough from neighbor theaters is bad. Theater itself was pretty clean, the lobby and bathrooms are DISGUSTING read more

I'm dropping my rating on this place for one main reason and a couple of secondary annoyances. The main reason is that they have closed the box office and now force you to wait in the concession line to purchase tickets. This is clearly a blatant effort to increase concession sales and makes your average wait on a Friday or Saturday night upwards of 20 minutes. I go to a lot of movies and I don't always want popcorn or soda. Wasting my time by making me wait as your workers very slowly gather popcorn, soda and nachos for a mob of people pisses me off greatly when all I want are tickets is a total jerk move. I would just get my tickets through their app but unlike AMC, they charge a fee for doing this even if you're a paid rewards member. I refuse to pay more on top of my monthly membership cost. The annoyances are that they have inconsistent amounts of time for previews. I don't need to see all of the previews. My time is valuable and watching 23 minutes (not an exaggeration) of previews and commercials is not a thing I want to do. The problem is that though 23 minutes is the amount of time that stuff runs about 90% of the time, the other 10% they run 20 or less and I miss the beginning of the movie when I get stuck in a long line because these jerks have closed their box office. There is no clear pattern of when the previews will be shorter than 23 minutes. Finally, the paper towel dispensers in the mens room are never working. Sometimes none of them work but never more than one work at any given time. This is a minor gripe but combined with everything else, I'm out of patience and thinking of switching my membership back to AMC read more

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DO NOT GO HERE! ZERO STARS. Went to watch a movie on a busy Saturday, and guess what? No tickets at the box office. Instead, there's a sign telling you to buy tickets at the concession stand. Seriously? It was packed, and the line at the concession stand was ridiculously long. I waited 20-30 minutes just to get a ticket. It's obvious they're trying to force you into buying popcorn or overpriced snacks while you're stuck in line, but this is just plain bad customer service. Prioritize your guests' experience, not your profits. ZERO STARS. read more

Went to see the movie Creator. $97 total. For 3 tickets. 2 Popcorn and 3 sodas. Terrible. And they told me seat are sold. Only tow rolls in the front is available. So close to the screen. Place was empty. Obviously Sunset Station Casino don't care about its customer. I hope they close that place soon. I won't spend any more of my money there. Terrible experience. Avoid this old place. Expensive and bad service. Also only one cashier. No one at front. I bet they don't even pay employees right. read more

Regal Sunset Station - Terrible place to watch movies. Expensive and bad service. - Cinema Near Me - Henderson, Nevada

Great location for Green Valley residents. Senior Tuesday with player card for movies.

This could be a 1 star review but I am a loyal RCC member for 3 Years + so I will show them some grace but I felt this was needed because of these last 2 incidents that have happened in less than a week of each other. The first was Sunday morning February 16th, I purchased advanced tickets to see "Love Hurts" and when I arrived to my seat, the audio for the trailer was playing but there was no video, just a black screen. I gave it time but after 10 minutes of it, it appeared that there had to be some error. I had to go to the concessions counter to let an employee know , twice about the issue and it took about 30 minutes for the issue to be resolved. The issue was fixed and the movie played fine with no interruptions. Fast forward to today Friday, February 21st. I purchased advanced tickets to see "Mufasa" which started at 11:40 AM, I arrived to my seats slightly late around 11:50 but to my surprise it was just a black screen and this time there was no audio in the background. I was still optimistic so I waited a few minutes to see if trailers would start playing, but at 11:56 I decided to go to the concessions counter to make them aware of the issue in theater 2. The message was communicated to a manager and at 12:05 an employee came into the theater and told me and the other patron that it would be about 15 minutes for the movie to start and we could either wait or be refunded our ticket. I opted to wait because being a RCC member I only paid a convenience fee of 50¢. Once it was 12:20 and nothing had changed, I told myself if the movie isn't playing by 12:30 I would be leaving. I felt that this was more than reasonable since the movie start time was supposed to be 11:40 and 12:30 would be 25 minutes after an employee told us the movie would be starting in 15 minutes. To my disappointment, the clock struck 12:30 and we were still in the same predicament so I decided enough was enough and that I had wasted enough of my time. All in all, I would prefer not to leave reviews like this but there are 3 things that bother me about this. - 1, if I decide to continue watching movies at this theater it's not like the theater will reach out to me and apologize for the inconvenience in my last 2 visits - 2 it is very frustrating to have my time wasted like this, I enjoy going to the theaters on my days off and my off days are planned around it so it throws everything off when situations like this happen - 3 I have advance ticket to see "Flight Risk" Monday morning and I'm concerned that I might end up in this situation again. Even though I know the odds are probably in my favor for this not to happen again, having my time wasted like this on 2 consecutive visits is very discouraging for me to continue going to this theater. read more

Wow... down to 2 stars... we love this theater and my husband and I are regal member subscribers $21.99mo. We come here every weekend. down to 2star bcuz they now charge for their jalapeños $1.89tax and it's a small little bag, regal jalapeños taste the best but won't pay $1.89 for a small bag so here is 2star and Their popcorn share box is now smaller too, there's more noise during the movie while everyone sharing popcorn with the small box. There's nothing making it better at all. Ridiculous. read more

Nice quiet theatre with great deals on Tuesdays. Full friendly staff. Only reason I'm not giving full 5 stars is because of the upkeep of the place. We noticed several broken cup holders and mainly and more importantly in the IMAX theatre there is a large warping or bad repaof the screen in the middle bottom. It looks to be about 4'x4' read more

Regal Sunset Station - Projector screen warping - Cinema Near Me - Henderson, Nevada

So run down. Used to be very nice now the seats are worn and the cup holder for my seat was broken looked like trash. Just old and not kept up. The place was clean but really run down. read more

I had a dinner reservation for a restaurant at Sunset Station and I saw that there was a movie at 2:50 that would go to about the time of my dinner reservation. Win! I used my Movie Pass at the self serve kiosk and I was seated in a short time. All the seats are electric, reclining, and the armrest has a cup holder. The seats are plush and comfortable. They do not have a little movable table for food or other things. The theatre is small with about 60 seats. Sight lines from anywhere would be good. The one area needing some care was the men's room. There were a number of paper towels on the floor and was generally unkempt. Since I live on the other side of the Valley, I won't be here often but when putting a movie together with a dinner reservation is the time to come here. read more

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Perfectly good theater. Especially if you're staying at this hotel for a few days and want to kill some time. Comfortable recliner chairs. Not sure whether to thank or kill the dude that automatically gave me the senior citizens discount for a matinee on the October weekday I attended. Not impressed with the popcorn. So dry I actually threw away most of it, and I NEVER do that. Also, note that the restroom is fairly far from some of the theaters, so plan accordingly if you have to make a mad dash and don't want to miss any of the film. read more

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This was my first time @ this movie theater. My boyfriend & I came here due to our movie playing @ 10:30pm. Once we walked in we were greeted @ the ticket stand by a friendly young lady. I had movie vouches I handed over then got my tickets. Very quick transaction. The one thing I didn't like was they make you pick your seats when you get your tickets. I like the old days where you just went & found a seat. If seats are that important then you get to the theater early to get a good seat. As we were walking over to the concession stand some female employee came over to us wanting our tickets. I told her I wasn't ready to go in yet that I wanted to buy some stuff. She says "Oh, I will just let you know what theater to go in to." Really??? Cause I don't know how to read? Cause I'm not smart enough I can't figure that out myself?? I just thought this was very odd & I wasn't impressed by it. If I need help, I will ask, thank you! So anyways we go over & we both want a soda and I want some movie theater popcorn, cause that's the best! Unfort. they had no deals, which other movie theaters do. But man they sure are $$$$. Small soda, Medium soda & Medium popcorn was like $22.00. Are you kidding me?????????????? A box of popcorn hardly cost much in a store nor if I got a fountain soda in a restaurant. You guys really need to lower your prices to normal ones. You wonder why people sneak snacks into the theater. We find our theater, with no problem. We were the only ones in there which was cool & not shocking since it was a Sunday night & a 10:30pm movie. They had these cool recliner chairs, so I thought. Till I sat in one. I felt like I sank too deep in it & couldn't sit up properly to drink my soda or eat my popcorn so I had to keep adjusting myself. Maybe I was just too fat for the seat.....lol I would be afraid if I went to the movies tired I would probably pass out in one of these chairs. They kinda make you not feel like your in the theater. The movie was great! Knives Out. I highly recommend it. read more

Compared to its sister location ( Regal Boulder Station ) this theater has luxury seating. Very comfy leather reclining seats. We were in theater 12 which is a fairly small theater. I believe it had only 5 rows of seats. But it was nice. Of course we had to get popcorn and a soda. The popcorn was way too salty. Wish theaters could give you the option of salt or no salt on your popcorn. Anyway. One thing that got me was the stench in the walkway between theaters. It smelled of sewer. Glad the theater itself did not smell like that. Overall. This is a decent spot to go to. read more

Regal Sunset Station - Cinema Near Me - Henderson, Nevada

Came today, stood in line for a long time while there were like 10 employees behind the counter. One was helping a group of customers. To the left there was Eli, chit chatting with one of the employees. A group of people came and stood behind us and he the calls them up. I tell him I was next and he just rolled his eyes and didn't even acknowledge my group. Then I asked for his name and he gave me attitude. Sucks, we really like this place. Only reason I gave a 2 star review was because every other time everyone was sooo nice! read more

I haven't been to the theater since pre-pre-pandemic times so this was a great night out for me! It was National Movie Day and Regal Cinema tickets were only $3. I paid online and was able to get two tickets for less than $10 with the " convenience" fees so i was a happy camper! Unfortunately this particular location did not also participate in offering $3 popcorn, drinks and candy! I'm forever on a diet, so it was OK with me! :-) it was a bit unorganized and I was able to get in without even getting my QRC code scanned! I guess security was low considering the tickets were only $3. The movie I saw was great for $3... Had it been regular price... I may not have been so happy... IJS... My Lips are sealed :-| read more

Regal Sunset Station - Standing in line for snacks did $3 Movie Day!! - Cinema Near Me - Henderson, Nevada

Always a problem here and finally I'm fed up. Before it's been little things I can just try to look beyond like wrong orders, broken machinery and overall really unenthused staff. This time they close the kitchen before all the movie times have started? Brought 6 of my staff for a 10pm movie. I told them not to eat and we'd get theatre food. Upon arrival they told us the kitchen was closed and something to do with a "policy". Also told no outside food allowed. So here we are living off fumes and popcorn. I'll not be back nor would I recommend this place. read more

these 5 stars is for JETER and JETER ONLY. me and my boyfriend love a good movie night with A LOT of snacks no cap. this theater make HELLA money off us but we only come when Jeter works. he is the bestest most awesome person EVER. next time i come im finding out who i need to talk to to get him a raise!!!! yall better stop playin wit Jeter!!! read more

Worst service. Dumbest children behind the counter. Bring back netflix red envelopes. Sunset station has little in the way of customer serve the "ask me " woman was wonderful. Plus i get to sit through 30 minutes of previews and bullshit.another- poor service,overpriced day out in las vegas . read more

We really like this movie theater since the remodel... Reclining big plush seats, with plenty of walking room in front. Plus, the ability to pick a seat prior to even getting to the movie theater. We have always had good service, even considering that most of the concession area is staffed by high school type aged employees. They even sell beer & wine for us over 21. read more

I have to say I am APPALLED at Regal Theater and Sunset Station Casino. As a Regal Club member and Gold Stations Rewards cardholder, I attended the opening screening of Harriet. What an amazing movie... I was so inspired.... And what a disgusting place to view this feature. I've been a loyal customer here for 12 years and I had to clean butter and popcorn off my chosen seat before I could watch my movie. Normally after a show I like to go shoot craps... but this definitely took me out of the mood. Wonder if the housekeeping here had anything to do with the anticipated predominantly black audience that a Harriet showing might attract. This spot is definitely not on my list of favorites right now... I'd still reccomend Green Valley Ranch at this point but I'm down like 4 flat tires with Sunset. read more

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Located inside the Sunset Station, the Regal Sunset Station (and IMAX) is a exceptionally comfortable theater operating since 1996. The most popular theater in Henderson, the theater is clean, welcoming, and stylish, it offers recliners in every auditorium (even the IMAX!) which are so comfortable that you might even asleep on them! Heavy bass, and surrounds in the auditoriums make you feel like you are seeing the film in a premium large format, believe it or not, it isn't. The IMAX is loud, rumbly, and comfortable. It is well worth the trip, this easily kicks every other theater out of the park (...except for it's sister locations) and is heavily recommended for people who like loud, and comfortable theaters. read more

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I come here on occasion if the movie I want to see is convenient- I prefer cinnebarre at palace station ( same company) but sometimes it's just not in the cards. This theater at Sunset has always been clean, I've never had run ins with the employees, seats are comfortable and the theater isn't so big you get lost. I enjoy coming here and I will continue into the foreseeable future. Thanks for giving us an enjoyable time at the movies! read more

Regal Sunset Station - Movie screen - Cinema Near Me - Henderson, Nevada

Nice, big theatres with comfy seats!! Good choices of tall cans (beers), food and popcorn is always fresh! My only complaint is, every time I go here, the stair's lights blind us! We love the corner seats, but we can't with these lights, they're bright! read more

Regal Sunset Station - Annoying/bright stair lights - Cinema Near Me - Henderson, Nevada

Love this theater. Lots of great things like serving Pepsi. Everyone else does coke and coke is a joke lol not everyone loves coke. Only downside is it's kinda pricey. I usually go to a discount theater. The seats are pretty amazing, electric recliners , but don't fall asleep! That's how comfortable they are. Conveniently by the food court. My husband just turned 50 so we will be going on Wednesday for $4 , that's a deal!only reason I gave 4 stars is the prices of tickets and concessions. read more

This place is ridiculous. Years ago I committed to avoiding this place for not allowing me to bring my kid to Deadpool. Today takes the cake. My kids really wanted to see a movie, we jumped in the car and raced over to make it on time. Movie time 6p. I am in line for the concessions, it's 6:06. I can't get a seat near the kids, we wait 14 mins in line for popcorn, they have 4 registers open, each line has 10 people or more in it and the workers are moving like molasses. I watched zero people complete a transaction for 5+ minutes. Then I go to the reserved seat that I had to take and some dude is in my seat. The ushers never stop by and I finally just wait in the hallway. I've walked up and down this entire hallway 3 times just to watch some stupid cartoon and this shitshow is grossly understaffed with less than enthusiastic workers. I worked here in 1998 and this place is a mess, it's really gone downhill. Their menu is a sad attempt at competing with a luxury theater, but they lack the setup and facilities to accommodate. I live less than 3 miles away, but will go ANYWHERE but here for a movie. $35 for me to wait for my kids to enjoy a movie during holiday break and another $30 for snacks. Hard pass. Orleans, Galaxy, Sam's Town all have better service. read more

Regal Sunset Station - Cinema Near Me - Henderson, Nevada

Came here with a back injury and really wanted to see the new Batman movie. Their spacious theatre with reclining seats really helped me enjoy my experience. I could lay comfortably for nearly 3 hours and didn't have to get up if someone in my aisle needed to use the restroom. No one questioned me on the pillow I had to bring either. Not too many stairs I had to climb to get to the top row either and they had bars I could use my arms for to help my mobility. I don't appreciate the tickets being sold now at concessions like other reviews but more so because this cuts someone's job while making another person's job more demanding. I haven't had to wait in line as mentioned in other reviews because I don't go to movies that often, but this makes sense to me it can be frustrating. There isn't much I am interested in in the concessions either cause it's all terrible unhealthy food. Otherwise, clean and efficient theatre and I enjoyed my time. read more

04/01/2023 Air-conditioning system not working in theater #1, their big screen auditorium. Complained about the lack of air quality well in advance of the 2.5 hr movie, Indiana Jones but to no avail, system was not fixed, no refund policy, just some stupid, ignorant employees, no manager in sight. Came out of theater with sweat, the temperature must have been between 77 and 80 degrees, no more Regal theaters. read more

The Regal at Sunset Station used to be one of the worst theaters in town and now it's one of the best! It's been totally renovated with fresh new carpet, a new coat of paint, snazzy digital projectors and amazingly comfortable recliner seating! The best-kept moviegoing secret in Vegas is getting out so if you want to see a movie on the weekend (including matinees), you'll be faced with sold out shows unless you go super early. The staff here is nice too, always willing to help out with any problems -- but their problem solving satisfaction rate with me is a little low. We go to the movies here a lot and have encountered an out of focus projection issue (they tried but never could fix it, leading us to have to watch all of "The Revenant" with a soft focus), rude talkers (management sent an employee in to stand around and the talkers finally shut up but they didn't kick them out; I would've like to see them thrown out), and people sitting in our assigned seats (they just moved OUR seats instead of making THEM move). Customer service on the theater end isn't the greatest but at least they're friendly and always smiling. SERIOUS MOVIE LOVERS BEWARE: while this theater claims to have an IMAX screen, it is not true IMAX. It's fake IMAX (or what us film lovers like to call "LieMAX.") Google it for yourself. One of the highlights of this theater is their great concession stand. They have plenty of employees so you rarely have to wait to buy snacks and fresh popcorn. Most theaters could learn a lesson from the concessions manager here. Popcorn is constantly being popped in small batches, making it worth the $7 price tag. Recently they've added an Enomatic machine so you can buy wines by the glass. Nice! The big leather recliners make for the most comfy way to watch a movie, but be warned that it also encourages talkers to talk even more. People treat the auditorium more and more like their living room, so try to go during off hours. Some idiots will bring blankets to the movie and wear their pajamas. OMG, if you are doing this please STOP! I hate the reserved seating here because people will always move out of their reserved seats and either into your reserved seat or into the handicapped seats (which are the best seats in the house, no doubt). This really annoys me. If your customers don't like the reserved seating system -- and the fact that most everyone moves OUT of their reserved seats and into different seats once they get in the theater -- maybe you should consider getting rid of that. I'd give this place 5 stars if they'd kill the reserved seating. read more

I really like this movie theatre but 7/11/23 My boyfriend and I purchased ticket to see Mission Impossible and there was a couple that purchased seats at the very back/in the middle of the theatre but instead they decided to sit in the second to last which were the seats we bought, so they had move over when they seen us .... Then another couple came in and they were sitting in their seats (so they tell the couple u can take our seats) To top it off they kept talking in their language the WHOLE ENTIRE movie. Super annoying that we had to pay to be annoyed for 2 hours straight. read more

Oh my, yes, please! I love that you choose your seat before you enter the movie area. The seating is superior, they recline back, no one in your visual space to take away from the movie experience. We have a movie theater closer to our house, but why bother? This is my new movie theater! The concessions have all the candy, popcorn, soda and adult beverages you could possibly want or need. This theater is a win! read more

Regal Sunset Station - Cinema Near Me - Henderson, Nevada

This is specifically for management so please take into consideration what I'm saying. I am an avid movie goer and on top of that, spend my hard earned money on these movie tickets. I know you guys can't control people's actions but what you can control is allowing people with literal infants into PG-13 and rated R movies. I'm a hater and I'm sorry but I didn't really plan on a baby crying as part of my Thursday date plans on top of that watching A Quiet Place, what a coincidence ... I just don't think a baby belongs in those movies and it ruined my experience and due to how much effort they had to put in to keep their baby "quiet" it probably wasn't a relaxing experience for them. Thought about asking for partial refund but figured maybe this could get something done and bring this issue to light. read more

Terrible all around! So you have a box office you never open??? What's the point! So I have to stand in a long line almost to the casino floor because you have people in one very looong line to buy tickets and snacks!! Who thought of that? Trash! Had a group of over 20-25 people meeting up put a quick halt to that, at that rate we would all miss the movie! Don't waste your time nor money! read more

Upon entering the movie theater an employee was on their phone he didn't even acknowledge us but I didn't care about that I just noticed that he was on his phone and I thought it was very strange that an employee would be on their phone right where people walk into the theater. I walked up to the concessions stand and told the employee that I had bought my tickets online she proceeded to tell me that the employee at the front (who was on his phone) was supposed to give me my tickets. How was I supposed to know that? I don't know lol! So the entire time she had an attitude (most likely bc her coworker wasn't pulling their weight). I didn't feel welcomed whatsoever it was really disappointing. They have recliner seats which are great but the seats were extremely filthy. Food was great but I won't be back. read more

Don't come to this movie theater- very badly managed.! The only thing they have going for them is the reclining chairs and they are starting to wear out! The training they give their staff is minimal at best! read more

First time at the Regal. We came here long ago when Sunset Station opened the 1990s. It was right after Memorial Day and my mom REALLY wanted to see Top Gun Maverick. I told her the best way to see it is in IMAX. Come to find out they filmed it in IMAX which was perfect. She had never seen an IMAX movie so she was in for a treat. Even with a hurt hip and knee, she hobbled up the steps to the back of the theatre. We sat down and she loved the seats, very comfy. The sound and picture quality were amazing! We could feel the rumble of the fighter engines through our whole bodies, immersing us into the movie. I felt like I was on a roller coaster and felt like I wanted to scream! My call sign is FANG! read more