I cannot recommend The Expert Skin Spa enough and Expert Skin Solutions! I've been coming here for…read moreEmSculpt Neo treatments, and Ava has been absolutely fantastic! Her expertise and professionalism made me feel comfortable and confident throughout the process. I recently heard she added a Spa to her practice. Last Friday I had a facial with Renee who is in the Spa within the Expert Skin Solutions practice, and the experience was a total 10/10. Renee is truly a master of her craft, she pairs that knowledge with the most incredible massage technique. It was so intentional and soothing that I left feeling more relaxed than I have in months. My skin was glowing immediately, but honestly, it was the mental reset that stayed with me, I've been dreaming about this facial ever since! If you want professionals who combine high-level clinical expertise with a personal, restorative touch, you can not go wrong with this place!

I honestly can't remember how many years I've been seeing Ava, it's been well over six years, but…read moreshe is absolutely fantastic! I recommend her to anyone who asks me about skincare. Ava has kept my skin looking rejuvenated and has worked wonders removing tough, dark spots from my face, chest, and neck. Her expertise with lasers and her deep understanding of how skin responds to treatment make me completely confident in her recommendations. She is professional, kind, and always customizes treatments to what my skin needs. I wouldn't trust anyone else with my skin!

I've had yet another amazing experience from start to finish! with this Med Spa. As usual the…read morestaff was warm, friendly, professional and made me feel comfortable the entire visit and throughout my procedure. All of my questions were answered, and I felt confident prior to starting not to mention this is the 5th or 6th time/apt for this med spa. Dahleen (owner) is so personable, genuine and easy to be around. My treatment this time was the newest laser therapy that is now being offered, not Morpheus the most newest one. Please just ask anyone at the desk they will know and or one can send a message via their web site. The treatment procedure was quick and has exceeded my expectations. My face is tighter, pores smaller and fine lines improved. The spa is clean and relaxing. I highly recommend this med spa for high-quality care and natural-looking results. I'm definitely looking forward for future treatments. Kimberley W. Nurse Practitioner

Highly recommended for laser hair removal (there is a Groupon). A few tips are below:…read more The owner and aestheticians are friendly, professional, and do good work (Bashareh is my favorite). The receptionist is fair and organized. Be very mindful of the 48-hour notice of policy for rescheduling and cancelation. Any notice less than that results in a $50 fee. Bonus: This is POC and woman-owned business

This is my second time at this location and I want to be clear, my actual treatment experience is…read morealways amazing. The technicians are professional, kind, and make me feel completely comfortable every single time. I truly have no complaints about the service itself. However, the scheduling process has consistently been a nightmare. My appointment times are almost never what they were originally set as, and there's always some sort of issue or change. Unfortunately, this hasn't just happened at this location -- it's been my experience at almost every LaserAway location I've visited. As a busy professional, time is extremely important to me. Constant scheduling inconsistencies are a major inconvenience. I even attempted to cancel my LaserAway plan because of this ongoing issue, but I wasn't allowed to. I really hope the company improves its scheduling system, because the quality of service deserves a process that matches it.

I have received neuromodulator (Botox/Xeomin) injections regularly for many years, and I also have…read morehands-on familiarity with injection dosing from working in the aesthetics field, so I have a solid understanding of facial anatomy and typical dosing. I chose LaserAway partly because it's a nationwide brand, expecting a consistent standard of care. On June 13, 2026, the injector, Jess, recommended 58 units of Xeomin total for my forehead, glabella, crow's feet, and chin. My usual dose -- excluding the chin -- is 40 units, and only 4 units were used for the chin this time, meaning 54 units were used on the upper face alone. The amount seemed higher than usual, but she mentioned adding extra points along my hairline, and trusting her expertise, I decided to proceed. During the consultation, I specifically warned Jess three separate times about the risk of "Spock brow," and pointed out that the exact injection points needed to prevent it did not appear to be marked. Each time, she dismissed my concern and assured me it would not happen. The result was exactly what I had warned about: pronounced "Spock brow," forehead lines that showed no improvement whatsoever, and a "pebble chin" that remained unsatisfactory. Having lost confidence in Jess's professional judgment, I sent emails requesting a written response, which were ignored. Instead, I received a phone call from the branch manager, Phoebe, asking me to book a corrective appointment. There, the nurse assessed the problem areas and stated that 30+ additional units would likely be needed -- which itself struck me as odd, given that 58 units had already been used. When I asked whether this correction would be provided at no charge, Phoebe stepped in. What followed was unprofessional and hard to reconcile with what I'd been told earlier. Phoebe offered no apology, insisted the original 58-unit treatment had been entirely appropriate, and simultaneously told me I shouldn't expect good results with fewer units than she personally uses on herself (66) -- while still expecting me to pay for a correction made necessary because the original result fell short. If 58 units truly was the appropriate, recommended amount, the outcome should have reflected that; instead, achieving an acceptable result now apparently requires 30+ units on top of the original 58. That gap alone undercuts her claim that nothing went wrong. When I told her I wanted to speak with corporate, Phoebe sneered and arrogantly claimed that she is the head of this location and that any complaints sent to corporate are utterly useless. It turns out LaserAway's corporate office is nothing more than a facade. True to her words, my 3 separate customer service emails to corporate were completely ignored with zero response. Furthermore, a representative named Brian replied to my online review promising to reach out promptly, but that was nothing but empty words--I never heard from him either. In all my years receiving these treatments and from my own hands-on experience working in the aesthetics field, not a single reputable clinic has ever failed to provide a complimentary touch-up or revision treatment when a professionally prescribed dose produced unsatisfactory results. It is utterly shameless and unacceptable to demand 30+ additional units for a fix and attempt to shift the financial burden of their clinical failure onto the client. The logic here is a complete and absurd sophistry: they claim 58 units was the correct, professional dose, yet simultaneously admit it failed so miserably that nearly 60% more product is required to get a normal result. That contradictory reasoning is absolute nonsense. Ultimately, I filed a dispute with my credit card issuer and initially received a refund. However, LaserAway maliciously fought the dispute and recharged my account, refusing to take accountability. Because of this unethical behavior, I have now filed an official complaint with the Better Business Bureau (BBB). I have attached all the before, after, and current evidentiary photos. I am also in the process of obtaining a professional second opinion from another doctor to report this standard-of-care violation to the Virginia Department of Health Professions (VDHP). Considering the financial and emotional damages I have suffered, I am fully prepared to pursue legal action. If anyone has experienced similar issues and wishes to join forces, please reach out. Seeing so many other negative reviews on Yelp only confirms that this is a systemic pattern. I will patiently and methodically share my experience across multiple consumer platforms to ensure prospective clients know how this location handles patient care, clinical failures, and financial disputes. I will never return to LaserAway. normandy2678@gmail.com

Joy is truly INCREDIBLE!! I've been seeing her over a year now and the transformation she has done…read morefor my face is noticeably different! ALL of her advice whether it's related to adjustment to my daily skin care regiment or recommended new products and treatments have all attributed to keeping my skin healthy, vibrant, and glowing!

My esthetician, Joy, is amazing. She cares about my skin, listens, and her demeanor is sooo…read morepersonable. She's a gem! I'm 63, and don't look it. Thanks to eating well, exercise, and Joy at Esthetic Laser Clinic. Treat yourself...you deserve it!

I had a facial with Suzy today. I time outside during the winter months and while I try to take…read morecare of my skin and use a lot of SPF, I'm sure I'm not as diligent as I really need to be. So I decided to end the winter with a facial. This was just what I needed. Suzy explained each step of the process, what she was putting on my skin and what the benefit of it was. I never felt like she was trying to sell me, so the low pressure environment was great. I also felt very relaxed, which I appreciate it after a day of running errands. I would recommend skinintelligence and would recommend

I've been receiving various treatments at Skintelligence for years now. It's tucked away in a small…read moreunassuming business center in Vienna. I appreciate the fact that I can make my appointments and talk to someone on the phone when doing so. Their system of appointment reminders beforehand is a nice touch. The professionalism by all who work here is amazing. I can ask questions about my skincare and receive genuine advice and not an upsell on skincare products. The entire staff who work here enjoy what they do and that shines through in the way they treat their clients. Part of me wants to keep them a secret, but that wouldn't be fair because everyone should experience this level of care!!!!

Christine is the best person to help with any of your concerns!…read more She's so knowledgeable and personable, I feel comfortable with her as she explains all procedures and lays out your options for the best treatment. She's helped me with my acne prone skin and hyperpigmentation/texture problems. In Christine we trust

This place is legit!…read more I previously had my first treatment at a place in Annandale and did not know how a Laser paramedical spa should carry themselves. A year later, I came here and realized THIS is how things should be done. Front desk explained EVERY SINGLE STEP and provided a long description of what we should feel, expect, and precautions we should take to ensure our face healed properly. Any question we had, our technician answered professionally and also showed compassion in regards of the pain level and discomfort. This is why I waited so long to leave my other review at the other establishment because again, the service was NIGHT & DAY in comparison. Night and day meaning this place is a 5 star and the other is at most a 2 star. No, Yelp did not pay me to write this review haha it's outrageous someone would assume this or even try to message with a law suit. If reviews are written professionally without derogatory terms or insults then do not be scared to be honest!

I'm only giving two stars because the provider herself apologized and was unaware of the decisions…read morethe receptionist was making. Visiting from California, made an appointment for 4pm. Was running late so I called and provided my ETA would be 5 mins over the 15min grace period. Upon arrival I was taken to back to only be told no procedure would be done as she didn't have time. I was manipulated upon arrival that I would be taken for the service only to be taken to the back and her say she was unaware of anything I was told she wasn't even aware of the correct services which is absurd. I had been following them for years and today totally disappointed me to say the least. I will not be reboooking and I do totally believe this office needs to practice professionalism and communication I traveled over 45mins for this was so excited and thrilled only to be let down way worst than being told on the phone I just would need to reschedule.

Been coming here for a while for treatments as it's a part of my family practice that I've been…read moregoing to for over 10 years. I highly recommend bc the staff is amazingly kind and the services offered are great. Also, I can't help but love a new, clean, glistening facility that seems to care for its customers - offering coffee/water/gatorade...I know I'm paying for it in the end, but I don't care bc it's so nice and welcoming. I hope that this atmosphere is kept up over the years from now because it's very well appointed and I hope it stays clean and up to date.

Love going here! Super fast and efficient and cute interior! Dawn is super helpful letting me know…read morewhat other procedures she recommends and answered all my questions:)

I'm updating this review...because I've been back recently and still love how easy these…read moreappointments are to make, how fast the magic happens. Last week Dawn suggested a jawline botox add, and sure enough- I LOVE it.