Recently i needed to purchase a new washer and a month later a dryer. they were very helpful. The…read moreprices compared to Home Depot and best buy but the customer service was much better. THEY WERE NICE. I actually ordered the wrong dryer i ordered electric and i needed gas. Who knew I saw a plug figured it was electirc. did not find out to when they delivered. the drivers were nice and did not make me feel dump. they took back the item i ordered the correct type of dryer and i was still only charged for one delivery fee not the one with the wrong item because of me. My freeze just went. All these appliances that failed were not from AAA. I will be ordering my freezer from them. I prefer to make purchases from local vendors rather than big corporations and the prices were in line so why not give business to locals?

Would give below zero if possible. Freezer was in stock when we ordered it a month ago to be…read moredelivered today. They never showed or called to reschedule. Our freezer died last night but we didn't panic because we were expecting this one to come in the morning. When I finally called them, whoops, it didn't make it on the truck this morning. We are now losing a chest freezer of food because they couldn't be bothered to call and let us know. NEVER AAA again. They clearly didn't care and were really condescending when I finally reached a person.,

Fernando was outstanding. He didnt even fix anything! He provided valuable tips and even came out…read moreto the house but ultimately did not need to fix anything himself. He helped me fix my non working garbage disposal over the phone. And he helped refer me to the right company to work on my kitchen vent dampers I still paid him for his time I highly recommend him for his honesty and professionalism

Update time! DMC has become very responsive again, and I have had recent washer and dryer work done…read morethat were well done and reasonably priced. Recommended once again!

Responsive, they were able to diagnose the problem quickly and told me what needed to be done,…read morescheduled the follow up service, and promptly provided the service as needed.

Okay. The technician fixed the Goodman system and the AC is working. It is definitely not cheap…read more The total cost before discount (10%) is over $1500. I had to find the discount on their website separately because they do not offer to me automatically. I am not happy with the communication and the thermostat replaced. It is a rental property. Unlike other companies I used, I never received a call 30-60 mins before the technician arrived. So I was not sure if he showed up or not. Whenever I called the company, I was talking to the teams handling customer service, not the technician directly. So there is always a middle man between the tech and me to translate information. The diagnosis was on Wednesday. I approved the quote right away after I received it. The repair was the next Thursday 8 days later. The appointment was initially scheduled for the morning between 9-12. I then got a call to say he could not make it on time and would be there around 1pm. I got a tenant message to say he still did not show up at 2:30PM without any call to inform he would be further late. What I am most disappointed is the new thermostat installed during this repair! He replaced my old programmable thermostat with a new FocusPro N100 Non-Programmable Thermostat 1H/1C. When every household is switching to a smart thermostat, he installed an ancient manual controlled thermostat! I would appreciate he could give me some option to select different types of thermostat. I would have no problem to pay for something better or even buy a smart thermostat myself. I called the company to complain about it. All I got was it is fully functional and it is more modern than my old programmable thermostat! I could not be more disappointed about this. Despite they fixed my AC, I do not feel comfortable to use this company again and to recommend it to anyone else if this is not addressed.

If I could rate 20 stars I would ! Henry went above and beyond for me. I originally hired him to…read morerepair a washer machine Coin Op. to my surprise my basement was flooded from a water heater. He immediately helped me picking up and installing a new water heater the same day for me. All around Great service and his work is meticulously done! Thank you again Henry - T

So psyched I found Henry and H & F. We had a somewhat urgent issue with our fridge/freezer, and…read moreeveryone we contacted was scheduling at least a week or two out. Or just not responding. Henry got back to me quickly, and even managed to squeeze in an appointment for us the same day, late afternoon/evening. He was prompt, professional, and his price for the repair was more than fair. He clearly knows his stuff and runs a good, honest business. We've already re-booked him for an issue with our dishwasher, and he'll definitely be our first call for any appliance repair going forward.

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

Great technician! Punctual and knowledgeable!!! Highly recommended!!! My go-to repair shop for…read moreappliances.

The guy came out for $180, tried replacing the one part that he could reach without having to bend…read moreover, then declared that "there was a short somewhere" that would be impossible to find. "But," he offered, "you can use the $180 toward the purchase of a new model." Instead of doing that, I watched a single youtube video about fridge repair, then bent down to look for the part of the fridge that was making the obviously broken-sounding high pitched whine, then googled its part number and bought a new one for $45. That fixed it, instantly. I didn't even need a screw driver. So their business model, it seems, is to half-ass the repair in order to lock you in, and then they sell you a new one for much more money than you'd pay elsewhere. Wouldn't be surprised if they then refurbish your old one and sell it on the side.

My experience was very positive. The Two men who delivered and installed the dishwasher were very…read moreprofessional, respectful, punctual, and did a great job. They showed that they care about doing a good job.

Second item I've purchased from Yale and had them installed. Both installs were excellent…read moreexperiences: installers were polite, professional, and completed the installs ahead of schedule. Highly recommend Yale.

My dishwasher wasn't draining and One Fix was able to help very quickly. Initially I thought it was…read morean issue with the pump - Vladislav came out and assessed it and discovered it was actually just a blockage. He quickly fixed it and it's working great. He even ran a cycle with some cleaning agents to help it run even better going forward. I appreciated the communication, quickness, quality of the work, and the fact that he took his shoes off when he came in/out of the house.

I contacted One Fix in the middle of the week for a washing machine repair and they were able to…read moresqueeze me in on the following Saturday. Vlad came to diagnose the issue and got back to us in a couple of days. The repair proved to be more expensive than purchasing a new machine so we ended up purchasing a new one instead per Vlad's suggestion. Even though they didn't repair it, I felt that I was in good hands and was confident that they could fix any appliance we have issues with. We'll definitely be reaching out to them if we have any issues moving forward and we highly recommend them!

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products