Support your local bike shops!!! I love this bike shop as…read morethe owner, Denver, is knowledgeable & honest. He does not pressure the customers to purchase something they don't need (as some bike shops do). His prices are fair and repairs are done with efficiency. By the way- I looked at the few who gave a negative review & noticed they only write bad reviews- do not believe them!

Good guys, attentive and they fix what needs fixing! I've…read morebought in several different E-bikes and they did what needed to be done.

Community Bikes is a true community resource! I swung by during a hike ride because one of my…read morebikes shifters wasn't working. I hiked up and a young guy outside said it would take him two minutes to repair the bike. He installed a new cable run for the shifter in two minutes: literally! Their selection of bikes and safety gear right now is incredible! Go check them out!

Every experience I've had at this bike shop has been terrific. The staff are friendly &…read moreknowledgeable, I love that this is a local non-profit organization. The prices are quite reasonable. If you are shopping for a bike they have a multitude of used bikes for sale at very fair prices. Support local businesses!

Had to replace some tires. Called up and the owner was super nice. He said to come on in and he'll…read moredo it in about 20 mins. It was actually shorter and the price was $45. I will return the next time I need any maintenance work.

Brian (owner) is a meticulous, knowledgeable mechanic, good communicator and is a great source for…read morelocal ride information. I highly recommend this business.

Great experience with Jacob. Responsive, communicative, helpful and friendly. I highly recommend…read morehim and his services.

Jacob knows what he was doing and gave me an excellent price for the work he did…read more He picked up my bike, and got it back to me within the week. He was communicative, knowledgeable and professional. Would HIGHLY recommend him. Got a bike tune up and he did all the work and more. He went above and beyond and saved me money by knowing what he was doing. Give this man a call! Thanks Jacob. :)

I have had the pleasure of coming to Chas & Claire for my bicycle needs for 30 years. They are…read morehonest, extremely knowledgeable with bikes and have fair prices. It's always best with a bike shop to call ahead, however I've popped by last minute on some occasions & they are able to assist me. Claire is patient with my many questions and I never feel judged for not knowing the answers. I am most grateful there is a mask policy- especially as I'm immunocompromised. Thank you for keeping your customers safe- this is key! Support your local bike shop!‍

I've come in here a couple of times and every time the staff is just rude. The woman owner is…read morecondescending and horrible. I am an expert in my field, so what? Just because you are knowledgeable about bikes doesn't mean you can be rude to customers. The simple questions I asked were met with- "are you going to buy a bike or not?"

I had pretty much given up on my old Schwinn bike, it was sort of a mess. I saw Joey's ad on the…read moreNextdoor site...gave him a call...and Joey took on my antique with gusto and did a great job. His communication skills are excellent, he confirms supply costs & price of repair for you, beforehand, meets his deadlines on time and delivered my bike in top shape... and showed me how to use the mysterious bike rack I bought on a lark without knowing how it worked. Thanks, Joey! I am impressed with this friendly, young entrepreneur! Hire him!

I wanted my road bike tuned up and cleaned before moving back to college where I ride competitively…read moreand Joey took care of exactly what I needed. The brakes felt better than ever and it was perfectly clean. He was communicative from when I dropped my bike off to when I picked it up and made sure I was satisfied before riding away. His passion about learning about working on (and riding) bikes and his promptness made it a great experience.

Recently, my daughter's dropper post imploded the day before her final race of the High School…read moreseason. Her post stopped working at a skills clinic on a Friday evening. I show up at opening on a Saturday with a tight timeline as we have to leave early that afternoon (completely unreasonable). They figured it out with what they had in stock and had us off to the venue that afternoon with working dropper post! This is just the most recent excellent service experience i've had with these guys. I've also stopped in with random issues like broken brake lever and breaking the end off a bolt from over-torquing (user error) Highly recommended these guys for servicing your bike!

Thank you so much! I really appreciate all the work you've done on my bike. I picked it up today…read moreand took it out on Taylor Mountain--tomorrow it's Mt. Burdell in Novato with my dog running right alongside me (she's a Vizsla and definitely much faster than I am). Thanks for setting me up for lots of good times ahead and for being so fabulous to work with.

While looking up Echelon's number to schedule a tune-up, I noticed the recent one-star review. I…read morewas surprised given the consistent, stellar service and guidance I receive from the Echelon. Kevin and his crew are super hands-on and technical with the bike fits and seems genuinely interested in my desire to learn how to be a better cyclists. They are my go-to shop.

The mark of a great bike shop with fancy high end frames is a friendly and knowledgeable owner. I…read morepopped in just to window shop and was impressed with the fancy frames and bikes for sale. There's shoes and gear here too as well as a small fold of Bromptons! I loved the casual and calm vibe and the few clearly 'not for sale' steel builds on display in the back...yet another good sign of a shopkeeper who knows and loves the craft. One day if and when I'll upgrade my steel horse...I'll be sure to remember Echelon.

Ben is one of the best mechanics I've worked with in over 40 years of cycling. He excels at a…read morecomplex challenge and has provided great service on my Canyon Ultimate. Great for basic tasks through fine tuning of racing bikes. Highly recommend!

I was getting ready for a bike trip in Lake Tahoe and I was gonna ride around the lake. They got my…read morebike and got it ready to ride in a short amount of time. Customer service was excellent.

I went there to look for a hard tail mountain bike to upgrade from my old Scott XC bike…read more Matt was friendly, knowledgeable and helpful and found a bike that checked all the boxes for me. Roscoe 7 Gen 4 in a cool Army olive green color as a bonus. It actually fit my short little legs being a small size with 27.5 inch wheels. When I came back with my bike rack and my wife, she had questions for Matt regarding an electric cruiser. He directed her to an Electra Townie, with a paint scheme that looked like the clouds at sunset in Hawaii (she's Hawaiian). This bike checked all the boxes for her as well. He was able to answer her many questions and give her some pointers from first hand experience. He and his wife own the same bike. Matt was also able to set us up with financing to make the purchase of these two bikes interest free for a year. We are super pleased with Matt and this Trek shop. I also want to give a shout out to the young man that was working there at the same time. He was also very helpful and informative. David and Ele

Knowledgeable staff, quick service, reasonable prices. Dropped my bike off for a new tire, it was…read moreinstalled and ready to go in 2 hours.