I want to give a special thank you to Randall for helping me out. It was my first time riding, and…read moreI had a complete malfunction with my clip-on shoes, but Randall was able to help me out. Also giving me great tips for my next ride. I will indeed be paying it forward. Thank you so much.

Great, except they forgot one minor item, ordering and installing the water bottle holder. The more…read moreimportant major tune up was exceptional. I highly recommend getting your bike tuned up at South Bay Cycle. They ordered the water bottle holder and I installed it.

Absolutely amazing experience!!! I needed a repair to my…read morehydraulic brakes on my E bike and they got me right in for the repair because I needed the bike that day. Super friendly and I was able to wait for the repair while waiting I did some shopping for a e-bike for my wife excellent selection and very knowledgeable on the bikes found the perfect fit for her can't wait for her to test ride it. I work in the Aerospace field and Redondo eBikes checked every box for me super friendly very very knowledgeable on E-bikes awesome selection and amazing value thanks guys for getting me right in and write out. I really appreciate it thank you again!!!

Amir and Alex are gems, super knowledgeable and incredibly helpful. I got an awesome bike for a…read moregood price and they were able to get it together super last minute. I can't thank them enough. Redondo e-bikes are good people doing good business

Back on July 3rd, 2026 I went into this bike shop expecting a meh experience from reading other…read morereviews about the employees at this location, but my experience with Art was great. I was in the ballpark of knowing what sort of e-bike to get (tech-spec wise), but wanted it within a certain budget range, which was out of scope for my knowledge. Art helped me pick and choose what bike options I had within their inventory. Ultimately I took up on his decision on getting a Mangosteen e-bike. Art's recommendations and advice was the best to understand and good to know. If you end up working with Art, He'd hook you up. Store Pros: A LOT of e-bikes to choose from. They had a much bigger inventory than expected, since from the outside the store looks small. You'll most likely find something you'd like here. Accessories are readily available in-store as well. If you need a new bike lock, helmet, or maintenance parts (brake pads, and other misc. parts), they will be readily available in-store. Store Cons: While the store had a great inventory to look and choose from, it was more on the pricier side. Again, It's subjective per person, but from what I remember from browsing around, most e-bikes in this location start from $1,250+. While there are some affordable e-bikes in this location, the starting price might deter budget-friendly buyers from this location. Due note: the upside to these higher prices is that the bikes come pre-assembled, and labor fees are NOT included when buying the bike. That's a plus in my book. Only one employee may be available at a time. No shade to Art (more than anything go to him before anyone else.). Since there's typically one person on the floor to help customers out, there may be a chance of long wait times if the employee is helping someone else out in the store. If you're an impatient person, this will be a red flag to you. For anyone else that is patient, It's worth the wait. Overall: I'll definitely be coming back to this shop for bike-related maintenance, questions, and possibly buy more bikes in the future if need be. But depending on who you're with, your experience may vary. I can happily vouch for Art, His work and commitment on helping me out has been outstanding.

Went on a Sunday, lots of space to test drive the bikes, easy checkout, left with the bike all…read moretuned up that day.

This review is ONLY for the customer service we received when we came in to look for an e-bike for…read moremy son. We did not purchase or rent any. I had been doing my research for e-bikes for a couple of weeks now and came across this place. The owner was there working on a bike, he's the one that helped us. He was nice and really trying to help us but I got my first red flag when he didn't speak to us about mileage or asked the distance my son was going to ride the bike. When I asked him what class was this bike he wasn't able to give me a direct answer. But he showed me how fast it could go and it was 30 mph. Again, me needing him to clarify because my son can only get a class 2 but he wouldn't clarify what the bike really was. And I can see why, he just builds them. Also, the bike only had one motor. In a prior e-bike store (with more professional salesmen) we were told only one kid could ride on a one motor e-bike. So I asked him since it only had one motor if only one kid max. This man said yes two kids can ride on a one motor e-bike. I did my research and no, only one kid can ride on a one motor e-bike. False information. Now I can see how if I would have purchased this bike it would have messed up quite fast. I am glad I decided to take a look at other reviews. I kept getting red flags and I'm glad I listened to my gut. Saved myself from a bad experience.

Ordered a bike rack for 2 ebikes Geoff ordered it. Came a little later than expected but that is…read morenot a Geoff problem it was a shipper issue. Totally understandable. People leaving bad reviews is understandable but some of these are ridiculous... relax people... it will all be fine.

Came in to get brake pads. Owner told me what I should get for my bike. They didn't fit. No big…read moredeal. Go back to see what would work. He made me look up what kind of brakes my bike takes to prove he didn't sell me the wrong brakes instead of helping me find a solution. Owner has an attitude issue. God forbid I bring you business. Won't be going back here.

Excellent in every way. I have been seriously interested in buying an electric bike for more than a…read moreyear. I connected with Jonathan at Burn The Ships online and he offered great suggestions. Then he followed up to ask me some good questions that helped me clarify exactly what kind of bike I really need. Then I visited his shop in Manhattan Beach to test ride some bikes and get a better feeling for the state of the art. All good. Then Jonathan contacted me to let me know that my preferred bike manufacturer was having a sale. I wanted a bike but the timing was not right for me. So we kept in touch. Today everyone's patience paid off. I finally got it. Jonathan delivered my new bike and it is superb. Yay! Jonathan pinged me two weeks ago to let me know that Urtopia has a new model that he believes will be perfect for me, and he offered me a great deal, so I bought it based on his recommendation. Today I got the first model delivered. It's the Urtopia Atom Carbon in silver / black. It is astonishing to ride. Super fun, easy, great balance, incredible power. The power boost is so great that it took me by surprise. I live in the hills, and frankly riding up the hill can be a big pain, especially after a long ride. This new bike devours the hills like an appetizer. Effortless climb. I just got home from a long ride, and I am amazed. Best of all, Jonathan got it for me at a price I could never have gotten directly on my own. A bike with twice the power that fits into my budget! I thank Jonathan for his patience, his excellent recommendations, his willingness to wait until there was a sale on a bike that was right for me and fit my budget. At no time did he attempt to rush me or persuade me to buy a bike that wasn't right. That is how you build trust with a customer. I will recommend Burn the Ships to all of my friends, and I will definitely buy all my ebikes there. If you are still reading, you might be wondering why it matters that you have a trusted relationship with a bike store. That's a fair question. Here are some things to consider. First of all, how do you know the bike is right for you (your size, your fitness level, your weight, your riding style, your skill level). How do you know the bike is right for your terrain? How do you know that the specific model you are considering has the right attributes, durability, power, size etc for your needs? If you are new to eBikes, the truth is that you don't have answers to these questions. Jonathan can help you. And there's a second reason to trust the store you bought it from. Who will assemble it for you? Who will service it for you? This matters more than you may realize. There are a lot of eBikes available from online retailers who will ship you a bike in a flat box, and then you have the pleasure of figuring out how to assemble it. If that's your jam, go for it. Personally, I prefer to have someone with professional skills who can assemble the bike for me. And even if you are cool with assembling your own bike, you will eventually face the biggest problem. Eventually every eBike will need service or repair. Where are you going to take your Internet bike for service? Not all bike stores will service the cheap bikes that you buy on the web. So, if your bike breaks down, you may discover that you don't really own a bike, what you really have is unrepairable e-waste. Don't make that mistake. Instead, I recommend that you go for the professional service from someone who knows what they are doing, who will sell you a quality bike that can be maintained. Jonathan is serious about eBikes, and he expects to deal with serious customers. That is fair. He does not take a big markup on the bikes, so he can't afford to waste time on people who are vague or non-committal or just window shopping. Don't be that guy. If you are not ready to make a decision yet, or if you need time to figure out your needs, do some homework first. My advice is to rent various eBikes a few times and ride around to get the feelilng of it, and then you will have a much better idea of what you need before you visit the shop. Also, get an idea of what a good eBike really costs (hint: prices for decent quality eBIkes start at $2500 and go up from there. Don't expect to get quality for less than that). I am so glad I got this awesome Urtopia bike from Burn The Ships

Super nice people. Really accommodating and reasonable prices. Locals that understand their…read morepopulation. Great quality bikes.

I want to give a shout out to the owner Travis for being so patient and responsive to us! You are…read moresuch a chill person and made the experience so much more fun Travis! We rented 2 e bikes. One had our little dog in the front while the other had our 4 year old Izzy strapped in the back. We will be back here to rent e bikes for another chill ride along the beach. Pricing is very reasonable.

Paul is honest, trustworthy and very ethical! He did not sell me the bike I wanted because he…read moreexplained how it was not the right size and fit for me. I strongly recommend him and his shop for any bicyclist!

They are the best! Always kind, helpful and efficient. This is my place to go for any bike issues,…read morethey fix things quickly, they've gone above and beyond and have not charged me if it's a small adjustment. Great service, highly recommend them!

Excellent service and people. Best bike shop in the South Bay hands down…read more JP has serviced my family's ebikes for years. Never has he tried to up sell me, and always does exceptional work. He even took the time to help my teenage son with the purchase of his next ebike. Safety and quality were JP's priorities. If you have a kid with an ebike, come here.

Great little bike shop in my old town Torrance area. Friendly staff, knowledgeable, clean shop,…read moregood for fixes. Small selection of bikes, mostly E bikes. Small selection of parts, tires, gloves, helmets, tubes etc. But can order any needed parts, bikes etc. Good hours of operation. God place for advise etc. I needed an insurance write up for my damaged bike and they really helped me out. I would use this shop again.