On the way to visit my friend in Portland I got a flat tire due to a big pothole on the freeway. I…read morewas able to change the tire and make my way to the local Les Schwab the next day. When I got there, they had a two hour wait. I searched for a nearby tire shop and found Hazel Dell tire pros. I called and they had immediate availability. When I got there the man that I spoke with on the phone immediately checked out my tire in my trunk and told me I would need to replace it. He did a quote and it would've taken a day to get the tire which I didn't have because I had to head back home but the quote was very reasonable. He then double checked that I put the spare on correctly and tightened the bolts to make sure it was safe. He didn't charge me and was super friendly. I highly recommend this business. I'm not sure why people are willing to wait two hours for poor service, when friendly service is right around the corner!

Best tire shop in Vancouver IMHO. They have been a landmark in Hazel Dell for years now and the…read moreowners know their stuff. The may be a little more expensive than the cut rate shops, but they will work with you to match prices. The foundation of their business is customer service and they stand behind what they sell. They have often helped me with flats and minor things gratis. They'll get you in and out faster than any shop I've done business with. Next time you go to Costco for tires and find out it will take a week or more before you can get them instslled; give Tire Pros a look. You won't regret it.

I bought my second at of tires from this Discount tire. The tires weren't expensive, but the…read morequality paired with the value, will have me coming back. Mostly because of the stellar service - this crew really has service prioritized. They don't try upselling you - when you ask them what tire they put on their families cars, they tell you.

Discount Tire - Save now, spend hundreds (if not thousands) and hours later…read more I bought four tires from Discount Tire about a year and a half ago, expecting them to last for years. Instead, I ended up wasting countless hours, hundreds of dollars, and eventually over $1,000 replacing them only 10,000 on these tires. About a year and half after purchasing the tires, my car started pulling hard to the right. Discount Tire told me it was probably an alignment issue, so they charged me about $200 for an alignment. Before I left, I specifically asked if the problem was fixed. An employee drove the car around the parking lot, came back, and confidently told me it was. The moment I pulled onto the main road, the car was still pulling just as badly. I returned again. They inspected the tires, said, tires are not worn but rotated these anyway, checked the alignment again, and still sent me home with exactly the same problem. At no point did anyone identify the real issue. They said tires are directional so were only able to rotate same side back to front. Thinking something might be wrong with the car itself, I even scheduled a dealership diagnostic. Thankfully, before wasting another half day and more money, my husband temporarily swapped the two front directional tires just as a test. The car immediately started pulling to the LEFT instead of the right. That proved the problem was the tires--not my alignment, not my suspension, not my car. Then few weeks later one tire completely failed and one day when leaving the house it was completely flat. I took it to Les Schwab instead. Within minutes, they found the tire had internally separated and could not be repaired. Here's the part that shocked me the most: Les Schwab immediately recognized that these were winter/snow tires and explained they are not intended to be driven year-round in our climate. That was the first time anyone had ever told me this. All 4 tires were separated and not usable. Discount Tire sold me these tires. They performed alignments on them. They inspected them multiple times while I complained about pulling. Not once did anyone mention they were winter tires being driven year-round or that this could be causing the problems. I ended up buying four new tires from Les Schwab. Their package includes free alignments, flat repairs, tire rotations, and a 60,000-mile warranty. The difference in customer service wasn't even close. My experience with Discount Tire felt like this: save $100 today... then spend hundreds more later on unnecessary alignments, waste hours chasing a problem they couldn't diagnose, and eventually replace a $1,000 set of tires far sooner than expected. That's not a bargain. That's expensive.

Thank you, Mr. Auto! You came through for me again. Friendly, fast service at a reasonable price. I…read morecan get home and back to work again tomorrow now. Thank you!

There's no comparison from others when it comes to honesty, trust and quality service but what…read moremakes it even better is courtesy and respectfulness and Mr Auto's Tire Shop proves it well. Their quality and performance teamwork front desk personnel to the mechanics and business persons are top notch. My family wants to thank them all for the service they all perform and the tire they repaired as well. I don't want to forget that there's two entrances...one entrance facing Millplain St. and in the same building at the West end is the other entrance. Plenty of parking and disabled parking, well lighted and signed areas. Sincerely thank you from my family and community. L.V.

Wrong alignment done on low car charged me $120 to still…read morehave my car with a crooked steering wheel. I went back and told him about the issue and he blamed it on my suspension. I had gotten my car completely checked before I went to go the alignment done but he insists that it's because of my suspension. I was also told that he would have to charge me $50-60 more just to check if he did it right?? even so he said that he can't guarantee that my steering wheel is going to be straight. I would not recommend coming here for an alignment if you have a low car or car with suspension.

"Wrong job? Don't lecture me, kid."…read more I came to your shop with one specific issue: my car was pulling to the right, even though the steering wheel itself was straight. I expected professional service and a solution. Instead, I left with an even bigger problem -- now the wheel is crooked, and the car still pulls to the right. I returned to your shop and calmly explained that the problem remained. I told you that now, to keep the car straight, I have to hold the steering wheel slightly to the left, which is uncomfortable and unsafe. Instead of taking responsibility, I was told the job was "done correctly." But when I compared the numbers you set with the manufacturer's specs, the difference was obvious. You insisted the issue was in the suspension and the strut, but even if that were true, no alignment should leave the steering wheel crooked. Originally, the wheel was straight -- after your work, I ended up with two problems instead of one. To make it worse, you told me: "Let's put it on the rack again, and if everything shows green, you'll pay us again for nothing." That's not professionalism -- that's bluffing. I don't need "proof" on a screen. I need results. Instead of correcting the problem and setting the values as close as possible to the manufacturer's golden range, you behaved unpleasantly and arrogantly. My car is over ten years old, and I understand perfection isn't easy, but professionalism means both proper work and respect toward the customer. Sadly, I saw neither. The person who performed the service showed rudeness, disregard, and a complete unwillingness to listen. These qualities are unacceptable for someone entrusted with people's safety on the road. At another shop, they told me: "We can fix this." That proves the problem isn't my car -- the problem is the poor work and the attitude of the one who did it.

This was a very pleasant experience. The staff at this Les Schwab are very professional and highly…read moretrained. I went in for an oil change (that was reasonably priced) and tire rotation. Since both need to be done every 5,000 miles combining these two services make it very convenient. I'm aware that not every Les Schwab offers the convenience of an oil change so I'm very pleased to see that my Les Schwab performs this service. I also appreciated being able to set up an appointment and getting my car in and out in a reasonable amount of time. I highly recommend this Les Schwab location to all my family and friends!

We purchased tires. We were told that an alignment was needed for a higher price of about $150…read more THE CAR IS PERFECTLY ALIGNED ALREADY! I looked at the old tires. They were precisely worn and showed the same tread depth Left, Center, and Right. The employee admitted that an alignment is unnecessary. Les Schwab has a policy to recommend items that are not needed. That is dishonest. Dishonesty at the corporate level is more troubling that a bad employee. The bad employee is now at the top and cannot be stopped. I would not buy anything from this company.

The techs were so speedy and so kind, and I felt the pricing was very fair! We got a tire patched…read moreand then replaced in the span of about 2 weeks (bad luck with nails on the road ) and they were great both times!

I was so happy with this place. They were so nice,fast and have such reasonable prices. If I could…read moregive more stars I would. Thank you Double J.

I have taken my car to Gills Point S twice in the past month. First, to get a replacement tire for…read moreone that blew out while I was driving on the highway. The first shop I visited quoted an unreasonably high price for a new tire. Gills' quote was fair, and they mounted the tire and returned the spare to its nest in the trunk with skill and dispatch. Second, my car started telling me it needed service. Because it was fairly new to me, I didn't know what that meant. Gills took the l time necessary to talk with me about what was and was not needed. They were patient and understanding of my comparative ignorance of things mechanical. I recommend them highly.

Quote for tires was made quickly and was competitive, but didn't fit my time requirements.read more

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

We asked them to remove the tire from the rim, but instead they just took the wheel off the car,…read morehanded it to us, and said they were done. I told them that we had agreed they would remove the tire from the rim, not just take the wheel off the car. Then they said it would be an extra $15 to remove the tire, plus $10 just for taking the wheel off. After that, they told us to go to Les Schwab, started yelling at us, and were lying about what we had agreed on.