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    Rick Case Kia

    2.6 (211 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Rick Case Kia

    Auto brake repair

    Auto engine repair

    Rick Case Kia Photos

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    Reviews With Photos

    Kia Forte GT
    Elizabeth 'Betsy' G.

    I purchased two cars from this location. One had to be ordered. My salesperson keep me in the loop every step of the way. Once my car arrived, he sent me a pic of my car o. The truck. I immediately went to the dealership, signed my paperwork and was not within an hour. The process was easy and not intimidating. They have a great selection of new and used cars as well.

    My new 2023 Forte GT! (Unfortunately I couldn't keep the bow)
    Alex B.

    What's usually a pretty dreadful experience was actually quite the opposite when I came in looking for a new car. Artem, the salesman, was incredibly friendly & he didn't once make it feel like he was pressuring me into anything. Considering I came in with my mom, I felt as if the salesman, manager & financing employee were all respectful & didn't try to take advantage of us. I came in on a Sunday later in the afternoon but there wasn't a time it seemed like we were being rushed. Much like these things always go, we had to talk our way into a good deal with a few counter offers, but once all was said & done I can honestly say I was satisfied with the outcome. I've had less than enjoyable experiences doing this before at other dealerships but I can't say the same for Sunrise. If you're in the market for a new car I'd recommend checking this location out. Be sure to ask for Artem also!

    Outside
    Caitlyn W.

    The team here works hard and they work well together to get you in a vehicle that will work best for you. I look forward to seeing how the service department is when it comes time to get my new Kia serviced.

    Kia K5
    Ramsey P.

    I came to Rick Case Kia to buy a brand new K5. My car was unfortunately impacted by the Fort Lauderdale floods and had been searching for a an upgrade for weeks. All dealerships in the area were charging an arm and a leg over MSRP until I came in here. I was able to work with Frank who was a great salesman. I told him I was not paying over MSRP and after a few hours of negotiating we were able to get what I was looking for. I was very happy with my experience there as well as the perks that Rick Case offers. The unlimited free car wash's is a nice touch. Would definitely come back for another car!

    Our new car.
    Karen N.

    Our daughter decided to total our car so we needed to buy a new one. All joking aside, she is ok and we began the new car process. We are in an over pay for MSRP time so I made sure that we got the best deal possible. If you don't know how to negotiate, then find someone who does. Thankfully, I am one of the best land sharks that there are and we were able to beat the system. Very happy with the process and with working with Urlin and his manager.

    Kia worker crashed my car.

    Absolute disaster, after selling my car and signing over the paperwork, the service manager and general manager won't give me my check until I delete all my other reviews. Absolute blackmail. Not in a million years would I have taught I would find myself in a situation where my basic rights are being threaten.

    Andrea B.

    Had a really good experience here today when l buying a car for my son. Our salesman Artem was just amazing. I never once felt like he was pressuring us or pushing us to buy something we didn't want. Ryan the manager and Jamal in financing were just as nice. I was actually dreading having to go deal with the whole buying a car scenario and this was so far from what I expected to deal with. I actually had leased a car for my son there a few years ago and the experience was the complete opposite due to a really obnoxious and unprofessional manager at the time. The car is beautiful and all in all it was a very pleasant experience!

    Damaged under the care of Rick Case Kia

    Do not buy a car in this place, the worst dealer. They crashed my car and nobody took responsibility of it. I spoke with two managers Joe Benitez and Jimmy Contreras and the solution for them was that I need to call the insurance company and deal with the accident knowing that I was not involved. But the worst was Joe Benitez, he was senseless about my feelings because it was my first car. They both have zero customer service training nor they care about customer satisfaction.

    My 2023 Kia Sorento- panoramic sunroof, black with black leather interior, tints and a tow package. She is perfect!

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    Kate B.

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    Kate B.

    Congrats on your new K5 and thank you for your rating!

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    Page 1 of 6

    Rick Case Kia Reviews in Other Languages

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    Review Highlights - Rick Case Kia

    Anthony Larson, Ted (finance) & Ryan Williams provided absolutely amazing customer service and was very professional.

    Mentioned in 5 reviews

    Read more highlights

    Ed Morse Sawgrass Auto Mall

    Ed Morse Sawgrass Auto Mall

    3.3
    (266 reviews)

    We have been looking at Chevy's for about a month and decided to visit the dealership that is close…read moreto home. We had a budget to stay with and a list of features we wanted on a Trailblazer. Mark Grossman was professional, not commissioned and got us in the car we wanted at a price we could afford! Roxana Miranda helped us with Insurance, excellent advice! Nitai Benson explained everything we needed to know about all the features in the vehicle. Great tech advice! Chris Itizarry took care of a few issues in the Service area. Fast and excellent service! Thanks to everybody who made buying a car easy and pleasant!

    This is the second time I've dealt with this dealership and it's always the same nonsense. The…read morefirst time, they tried to force me to buy a vehicle without even letting me see it, and on top of that, they were rude. I walked out. This time, I called to see if we could make a deal on a truck. As usual, they added over $7,000 in hidden fees and demanded 20%-30% down, saying "that's what everyone does." That's not a deal -- that's pressure. I told them I wasn't interested. I found another truck I liked: a 2024 with 20,000 miles listed at $55,000. I clearly told them I would buy it the same day if they sold it for $50,000, with $20,000 down and financing the remaining $30,000, no hidden fees. That's a serious, clean offer. Their response? "We'll call you back." They never did. Honestly, I'm glad. I would never recommend this place to anyone. This dealership clearly doesn't know how to do business -- they only know how to ask for money. They don't understand that you have to sell cars to make money, and not everyone is desperate to buy a new vehicle. There are plenty of other dealerships that actually know how to work with customers.

    Sawgrass Ford

    Sawgrass Ford

    3.2
    (250 reviews)

    had a fantastic experience working with Paul at Sawgrass Ford. He was extremely knowledgeable,…read morestraightforward, and genuinely a pleasure to deal with from start to finish. What stood out most was the zero pressure approach. Paul took the time to answer every question I had and made sure I was comfortable throughout the entire process. No games, no runaround, just honest and helpful service. This was easily one of the smoothest and easiest car buying experiences I have ever had. I highly recommend Paul and the team at Sawgrass Ford if you are looking for a stress free and professional experience.

    I have never been to Sawgrass Ford before but I was in the market for a new car and heard from a…read morefriend that purchased a car there to give them a try. I walked in and met Tristan who eventually helped me purchase my new car that day! I didn't think I'd walk out with a deal but I got everything I wanted and they are extremely great to work with! The sales team is super friendly, and sawgrass ford is true to their statement that they have no dealer fees! That destroys the competition and I can't recommend them enough for that alone. The entire process was smooth, from working with the sales logistics, to the finance department, to the accessories department. A few months after my purchase, they even sent me a thoughtful thank you for my purchase to my house. I would definitely consider buying my next car from them when it's time for a new car. I look forward to visiting them for car maintenance in the near future and hope the initial good experience continues.

    AutoNation Toyota Weston

    AutoNation Toyota Weston

    2.9
    (329 reviews)

    I brought my 2023 Toyota Tundra (2WD) in for a recall repair, and I want to highlight how great my…read moreservice advisor, **PAULA**, has been. I first came in a few months ago, and she helped me from the beginning and stayed in contact while we were waiting for the parts to come in. She's very attentive and always checked in with me to keep me updated. Today I had to drop off my truck last minute, and Paula was able to get me into a loaner vehicle, which was a huge help since I had my son with me. She is incredibly kind, professional, and genuinely cares about her customers. She is a great employee, and I would recommend her to anyone looking for someone who is reliable, patient, and truly customer-focused. Customer service like hers should be the standard. ASK FOR PAULA!!!

    Everything is good til its not…read more Came in to cancel my extended warranty & finance dept guy wouldn't bother doing it...instead Ive had to spend HOURS on phone, emails trying to get it canceled. Ironically in midst of this, a former finance director texted me about a totally unrelated thing-his attempting to solicit his new biz since hes no longer with Auto Nation...what a joke... Countless years & deals in the past and yet I will NEVER buy another vehicle here. I let certain things slide on my deal from 7/25 which should've been done but I dealt with it...but a mess from jump and still going...trying to get warranty canceled. Bites that my friend & sales guy on all deals neglected to respond to current issue, so now I'm done with this place...

    Rick Case Hyundai Davie

    Rick Case Hyundai Davie

    2.2
    (299 reviews)

    Very very very great experience here. My family and I came in, just to see our options with turning…read morein our lease that we got from Lexus.. we were helped by Gabriel, who was extremely patient with us as my sister-in-law was very indecisive and overthinking everything. He took his time to explain things, even if it meant repeating himself. He wanted to make sure that she was making a conscious decision and he wanted to make sure that she had the knowledge. He did not pressure her at all. And that's what we appreciate in a car salesman, not trying to make the sale just to make the sale. Six hours later, the deal was sealed, and she left with the car that she fell in love with. It was much cheaper than the Lexus by hundreds. Everyone was super sweet and very helpful.. We also worked with Mia, I believe she handles the paperwork of things. She was very helpful as well. And Sean from finance was very quick and thorough. Definitely recommend Rick Case Hyundai of Davie.

    Review Update* This…read moreis still my go-to spot to get an oil change and their rewards card that you can put on your keychain is what kept me coming. After you get your oil changed three times (I think), the next one is free and I finally got my free oil change! I knocked off a star since my last review only because it's been so hard to get an appointment here. When I need my oil change or car serviced, I'll usually have to plan in advance because their appointments are usually a few weeks already booked. They also have been taking way longer than normal. My last oil change was supposed to be an hour and a half maximum but ended up being close to four hours because he forgot to notify me it was ready. Other than that, my car rep is always nice. I usually see Corey Guy and he's my fav person to go to there. Always super helpful! If you plan to wait, they have tables, chairs, couches, tv, complimentary water, and popcorn. Plus, free wifi. They also have a car service that can take you to nearby areas and pick you up after you're done. I used this to go to an appointment I had while my car was being serviced a few appointments ago. Overall, still a good spot for car service and oil changes.

    Ed Morse Chevrolet

    Ed Morse Chevrolet

    3.9
    (9 reviews)

    Kareem was absolutely AMAZING! From the moment we stepped in to the dealer he was a true…read moregentleman. Great service and he moved quick to get the exact car we wanted. Great experience with a great salesman. Definitely returning to EdMorse Sawgrass.

    Things shouldn't be this frustrating. I am just trying to buy a damn truck!!!…read more After six months, I found the right one I was looking for and it was finally semi- close to me at Ed Morse. I sent a message to them through Autotrader and got a response soon afterwards, a voice mail and a text. I let them know I was interested but live about an hour away and can't make it for 3-4 more days. I asked what needed to be done to hold it until I could come check it out and test drive it. M She gets back to me calling me a different name, talking about a different truck. Understandable, a mix up. Again, I asked what I needed to do to hold the truck. She starts asking me how much money I want to put down, do I want to do financing through them, etc. No, I want to HOLD the truck. What is necessary? She tells me I "probably have to fill out an application and a deposit". I say ok. She then tells me that holding a car for 3-4 days is long there. Never heard that before from a dealership, but whatever. A few hours go by and I ask for a status. I haven't received an application and I again reiterate that I am willing to apply for financing for the vehicle. She tells me the manager has been at auction and will be in soon. A couple hours later she texts to say that they no longer put holds on vehicles. Then she calls me. I again reiterate that I will apply for purchase of the vehicle but I will not buy it if I haven't even seen it. She starts saying "you never mentioned taking delivery of it- when can we schedule that?" GGRRRRRRRRRRR. Last time- I will apply to purchase it. I will put a down payment on it. I will not be able to see it until this weekend. I will not guarantee I will buy it until I have seen it and driven it. She again says they can deliver it. NEVERMIND. I hung up on her. 22 texts, several phone calls, all day long. Just for me to possibly give them money.

    Driver's Auto Mart

    Driver's Auto Mart

    1.7
    (115 reviews)

    We came in to test drive minivans. We left without making a decision, visited 4 other dealerships…read moreand came back the following week to finalize the deal with Ivan Savuskan. Ivan was knowledgeable and friendly and was able to answer all my husband's questions. He was professional but helpful during the negotiations. We would definitely return in the future.

    LONG AND DETAILED REVIEW!!…read more I've contemplated doing this review for a LONG time now but decided to go forward with it being as honest as possible. 5 months ago my wife & I went to this dealer after a deal fell through at another dealership. We arrived at the lot and we were greeted by Ivan(nice guy) he wasn't pushy at all. We explained our situation to him and told him we both have HORRIBLE CREDIT and were looking for an affordable car. Ivan took us inside to one of the financial managers, JC, who went over our options(3 cars). all 3 cars were over $18K, we expressed our concern and were told not to worry, they will work with us. We came back the next day, test drove the cars , and picked 2( ford fusion and Volkswagen) of the 3 to continue with and see which would be our best option. Both cars were priced over $25K. The reasoning was that they wanted to get us into a " reliable and safe car while still being affordable and anything cheaper would not be safe and harder to finance". JC worked with us on getting us approved on a loan with the ford (most expensive) because it had " wiggle room to add the fees to make the loan work" ..whatever that meant. However, they advised we find someone that has better credit or gets paid more than my wife and I. My dad agreed to help us. JC worked hard and for that we are extremely appreciative. However, after finding out the total amount(which was not disclosed) we thought if he " worked hard to actually help us or just to make a deal"... This was an ALL day type of deal.ultimately, the contract ended up being under my fathers name because "he gets paid more than us" even though he has awful credit as well. Again at this point, we were super appreciative. They sat us down, started adding fees. They added their extended warranty which they never informed us it was optional, dealer fees, other warranties fees. At this point they still hadn't told us the final amount. They did tell us monthly we're looking at $701 a month. " yes that's due to bad credit". My wife and I talked about it as it's super expensive for a used 2020 car with 2 crashes, and being that we needed a vehicle and all the time wasted at that point,we agreed to move forward. They pushed us into leaving a positive google review. We even left the dealer at 10pm and received a text message the next day reminding us about the review. Upon going over the contract at home, with addition to the car price and all their hidden fees, we are left with a $52K loan for 7 years... At that point, we are very upset but nothing could be done. This is where the most upsetting part is... Couple days later; left blind spot monitoring light stays constantly on and car is making a screeching noise when being driven. We start noticing small roaches are crawling on the dash, carpet, and leather seat, we thought maybe it was cause the cat was sitting at their lot for some time. ( after multiple car washes &vacuums and roach bait, traps the roaches are a big issue). 2 weeks later, I looked at the tires since the left front tire was CONSTANTLY low in air. I saw the ENTIRE circumference of the tire was peeled on the interior part. No idea how that could happen. We took it to them and we were told they wouldn't even take a look at the car until I changed the tires, so I did. Days later, we Then Took it back to their service to get an oil change and to Informed them of what is going on and now the CV and axle are clanking when i am driving. Ivan (sales guy) told us he would speak to a service tech to get us an appointment, never happened. THE SAME DAY After the oil change, THE CAR STARTS MAKING AN AWFUL METAL ON METAL NOISE WHEN BREAKING, turns out the break pad scratched a rear rotor. Changed all 4 break pads and both rear rotors with my mechanic( they wanted to charge $500 for just the break pad change) So here we are, paying $701/month for a car infested with roaches, paying out of pocket for new tires, new break/rotors, and the ISSUES WE COMMUNICATED ARE STILL PRESENT and adding on MORE. We feel like they are just giving a run around with the services needed, knowing the extended warranty is for a limited time. after communicating with Ivan, he just gave up on being the nice guy and trying to help and gave me the service managers phone number. They will " help " you get a car here, but it just might be for their interest, not the customer( you) and BE PREPARED TO PAY A LOT OF MONEY OUT OF POCKET FOR EXPENSES.

    Rick Case Kia - autorepair - Updated June 2026

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