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    Rider Auto Care

    4.3 (43 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Rider Auto Care

    Auto brake repair

    Auto engine repair

    Auto general diagnosis

    Rider Auto Care Photos

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    Called 3 times no answer and went straight to voicemail

    DO NOT COME HERE!!! They INTIMIDATE YOU and SCAM YOU!! I left my car here overnight to get my ECU programmed and when I called back the next day at noon they gave me vague explanations that did not make sense as to why they don't think it's the ECU. They say the mechanic is "checking" to "make sure" the ECU is not the problem. As if they are helping me. I let them know that's ok, they can do their thing and let me know when they have an update. When I made that call at noon, the caller ID read "Rider Auto Insurance" on my iPhone. I called them again at 4pm since they told me it would be done by the end of the day and I had not heard back. There was no more caller ID, it only stated "Frisco". I called 3 times and each time it went straight to voicemail, they blocked my phone number all day while they had my car. I know this because I called from a different number and they answered right away and later on after I said something it changed back???? I brush it off and explain I just want an update so I can pick my car up. Then they tell me they hadn't done any of the programming and hadn't even looked at the new ECU yet. They gave me more runaround, vagues statements of "he's making sure" and "checking" and they didn't think it was my ECU but instead my crank pulley system, something I had already confirmed was in perfectly working order. They tried to tell me it would be $800 to fix. When I declined and said I was going elsewhere(at this point I had read the other reviews of them fixing "fake problems" and collecting money for repairs that were never done), visibly upset from being blocked and practically told no when I begged them over the phone to please just do the programming, they then said I owed them $275 for "diagnostics". Nobody even mentioned the word diagnostic or any price whatsoever. I even have our last 8-9 min call recorded where they failed to mention any of this! They began arguing with me and my grandmother, trying to intimidate us into paying them for something they didn't do. He didn't even jack up the car to get a proper view of my pulley system, just stuck his hand under the hood. Their reasoning for the charge was that I was "already going to be down 375 for the ECU when it wasn't gonna work but instead it's just 275". Basically said to me dozens of times that since I was already going to spend 375 they then took it upon themselves to charge me 275 for something I didn't ask for and they didn't inform me they were charging me for. The younger guy even had the audacity to tell me something a long the lines of "if this is how you're acting over such a small amount of money" before getting into his busted ass car to go home with only duck tape holding his bumper up. After ALL THAT, I finally put my car into neutral and get it away from their shop to get towed. They were about to close up their shop with my ECU still inside. He tries to tell me maybe it's in the car while my grandmother is inside. Supposedly while I walk away, my grandmother asks where it is. This man responds to her (him and her being the only people in the building with the door closed) "I don't know, go look for it." For reference my grandmother is about 4ft11in and 60 years old. These people are horrible SCAM artists trying to take advantage of anyone unlucky enough to find their shop. DONT FALL FOR IT

    The lobby is very spacious and clean.
    Melissa A.

    I popped in a half hour before closing time to get an inspection, and they took care of me with no problem. I'll be back next time I need an oil change or anything else. Thanks to Chuck and his team!

    Nice clean lobby

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    7 years ago

    Business owner information

    Photo of Chuck R.

    Chuck R.

    Thank you for the kind words.

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    7 years ago

    Business owner information

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    Chuck R.

    Thank you. We are glad to take of our customers and their cars.

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    7 years ago

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    Page 2 of 2

    Ask the Community - Rider Auto Care

    Review Highlights - Rider Auto Care

    Was a quick job but Chuck and his team took care of it within mins of me getting there and without an appointment.

    Mentioned in 11 reviews

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    Auto Critic - Scratches on the seat caught during inspection

    Auto Critic

    (58 reviews)

    I cannot say enough good things about this business & Matt (the owner)! I had a Volvo S60 T5…read moreinspected by Matt on 11/25/2025, he provided me with so much information & pictures of the car, he is the ultimate inspector! Very easy to talk with, and personable! He made me comfortable with the information he provided on the car; we bought it the next day. Not to mention HONEST! Thank you so Matt! Teresa

    My experience with Auto Critic has been nothing but great. I've been searching for a car for over…read moresix months, so having someone I could genuinely trust made a huge difference in the process. I ended up using Auto Critic twice to help me compare and separate different cars, and both times he took excellent care of me. He's extremely detailed, professional, and explains things in a way that actually makes sense instead of just throwing a report at you. One thing that really stood out is that he lifts the car off the ground during the inspection. That alone adds another level of confidence and sophistication to the process you're not just getting a surface-level look, you're getting a truly thorough inspection. As a former educator, I really appreciated that shared mindset of educating yourself before making a big purchase. Getting a second opinion isn't a red flag--it's the smart thing to do. I'd much rather know what's going on upfront than buy something that turns into a costly problem later. His reputation speaks for itself, and after working with him firsthand, I can confidently say he's the best in the DFW area. Honestly, just walk away from the guesswork and give him a call--you won't regret it. We all know cars are extremely expensive from the start, and using Auto Critic is one of the best decisions you can make before buying.

    DFW Mobile Repair - 2012 Fisker Karma 12v battery change

    DFW Mobile Repair

    (99 reviews)

    Used DFW Mobile Repair for a pre-purchase inspection of a 2015 Subaru Outback. Spoke with Hamm…read moreinitially and Mateo was the technician that arrived on site. It was same day service, within 3 hours of my call. I can't ask for more responsiveness than that. The inspection resulted in me not purchasing the vehicle and while that was disappointing, I was pleased with the information that Mateo presented. He was thorough, pleasant and informative. I consider it money well spent.

    Auto repair you can trust!!!! After reading great reviews on Google and Yelp, I made an appointment…read morewith DFW Mobile Repair and they completely lived up to their great reputation!!! Our Toyota Corolla's engine light came on and then the car stopped turning on at all. We were worried that it would be a huge issue and weren't able to take it to the dealership. Scheduling was super easy and quick. DFW Mobile Repair came to our home promptly at their scheduled time, and they did a great job communicating with us before, during, and after the service. It turns out it was a corroded battery. The price for the diagnostic and the service he completed was a fair price and I felt we were in good hands with honest mechanics. The technician even suggested we take the battery to autozone since it should still be under warranty and that is just what we did (they replaced it free of charge). Our car is back in business and we won't hesitate to use them again if the need should arise.

    Rider Auto Care - autorepair - Updated May 2026

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