Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them.... Anthony you know who this is...if you'd like I can add screen shot of all the messages we've sent to you. We've been texting since February about our thermostat replacement. Don't reply with we can't verify this. And to call your office. You never answer or reply!! Check your texts or I can add pics to this review. Total BS.

I've had JA Smith servicing our HVAC system for 2years and I'm completely satisfied. They stand by…read moretheir work and are competitively priced. Their technicians are knowledgeable and respectful of our home. I would recommend them for any residential installation project or any maintenance requirements.

Our family of 5 (including 3 young kids) has been without heat for over 4 weeks due to exceedingly…read morepoor service from JA Smith and I would urge you to avoid their business at all cost. We have no clear path or timeline for getting our heat back and are extremely concerned at the integrity and competence of this business. Ours heat stopped working in the downstairs part of our home which includes the kitchen, living room and kids basement playroom. It took them 3 full days to send someone to investigate the issue despite it being below freezing the entire week. When someone finally did arrive, they told us a critical part broke and we needed to wait 2+ weeks for it to arrive. Then they brought the wrong part. Then they said the part still isn't fixing the issue. In the meantime, we've endured multiple days of below freezing temperatures, a snowstorm and multiple dinners literally wearing coats. We've tried calling the owner and his response was entirely unhelpful and apathetic. At this point, they can't explain why the system they installed one year ago isn't working. In the meantime, the service people that have come to our home have literally napped in our kids playroom couch and smoked pot in our driveway while "waiting for tech support. Attached is an image of my kids couch in our basemewhich is drenched in sweat and body odor from where the most recent techs slept. We've also spent a fortune on running space heaters to keep the house mildly functional.

Easily the worst business I've dealt with while living in Bensalem these past six years. They…read morereplaced our garbage disposal and "fixed" our leaky shower. The shower is now worse than ever and the garbage disposal stopped working after less than 4 months. Even worse, in the last 8 days I've sent 3 texts, called 2 different numbers twice each, and left a total of 3 voicemails. I've not heard a word back from them. I'd highly recommend looking elsewhere.

Outstanding service from the initial call to completion. My water heater died New Years eve…read more unexpectedly ! I called 5 other companies who did not answer and 3 never replied. Will and Owen both called me immediately and we more than friendly and understood the situation. They immediately scheduled an install that worked well for us. The work was impeccable and they followed all current covid protocols. They were promt, clean, friendly to our dogs and finished in the time frame they committed to. I even got a follow up call to see if everything was working well. Highly recommended them.

Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

H and H has merged with Christian HVAC in Southampton and their service has become very poor…read more First service call we were given a window by 5pm and after waiting all day when we called were told maybe by 7pm. Second service call the serviceman did not bring the items requested and overcharged us. They were going to come out for a third service call to make it right and never called to reschedule. I do not recommend doing business with either company.

I recommend using Lions Heating and Air, their service techs are very informative friendly and…read moreprompt. Jake took the time to explain what he was doing and what was recommended. Pricing was also very good for the service performed. I reached out to other companies that were much more in cost. The company I worked for have been using them now for two years and never have been disappointed. Jake and Ed good guys! I will continue to use their service!

Recently had a contractor come out to look at the damaged wall. Well it appears Lion's never bother…read moreto caulk the unit where it meets the wall sleeve. So all the air, rain and other elements are free to enter the wall of my condo. Good job guys! (that's sarcasm, just in case)

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

I couldn't recommend Universal enough. I called in the morning about an AC issue - Tom offered a…read morequick solution first that wouldn't have even required him to come out. When that didn't work, I called back and he was here within an hour and a half. Diagnosed the problem right away; fixed it with an efficient, cost-effective solution; taught me along the way about what he was doing & why and other things I could do to help my AC unit. He was in & out in less than 15 minutes. And I'll be calling again in September for my heat!! Highly recommend!!

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Yanni at Green Air was hands down the most responsive, honest, reasonably priced, and most…read moreimportantly quality option when our furnace went on the fritz in the middle of a cold snap. His crew was amazing - shout out to Antonio and the other guys who were courteous, professional, and committed to doing their best work in an amazing amount of time. We went from a frantic phone call on Monday to diagnosis and completely new furnace on Friday. I will 100% go back to Yanni and Green Air in the future.

WOW- Thank you SO much 7Sons for coming to our house after dinner hours to fix our heater. Mike was…read moreextremely helpful, kind and efficient. HIGHLY RECOMMEND! We will be passing along his information to family and friends. Great price and doesn't take advantage of you and your situation.

My AC went down during this current heat wave. Matt came out the day after I called to take a look,…read moreand had a new system installed within a week! Very professional, honest & fair !! Went above and beyond!

Joint Way has installed four mini-split heat pumps (eight zones) at our building. For a…read morecompetitive price, the Quality of the work is excellent, all the way from system design through installation and servicing.

I think the most important aspect of any service is that providers are being fair -fair in price…read moreand solution. Communication is a close second. Joint way is all three. Olga is a great communicator as well! And it seems to locally owned. They fixed a mini split issue and boiler issue for us.