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Rinse

3.3 (637 reviews)
Open Open 24 hours

Services - Rinse

Commercial laundry services

Dry cleaning

Ironing

2 More Services

Laundry wash and fold

Stain treatment

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Two of my panties that were missed during the service.
Chantilly A.

Quick backstory. Once upon a time, during the height of Covid, I was in a pretty bad space mentally. So bad, that it was extremely difficult to complete basic chores, including laundry. A friend told me about an incredible laundry service, Life without Laundry (check them out if you're in the LA area!) and they took a huge burden off me. Top service across the board! So anywho, I've just relocated the bay from out of state, started a new, demanding job, and I've been depleted. But, I need to do laundry! I decided that utilizing the services of a professional laundry service, at least to get me on track would be a nice gift to myself. I did some research and I saw that Rinse was mentioned a few times. Okay, so first the pros: 1) making an appointment was very easy, as well as receiving my laundry back the next day. 2) customer service is great! Reps reached out to me on a regular basis to inform me of the process and each time I reached out (via text), they were responsive and helpful. 3) laundry options galore. I was able to chose if I wanted scented detergent or fabric softener, for example. Okay, now the cons: 1) Expensive! I paid over 160.00 for four loads of laundry, and that was with a discount code. 2) the price model and/or estimates are not available on the website, app, etc. which I didn't like. I had to actually reach out to ask if they could provide me with an estimate. Not cool at all - just be transparent. 3) Even with the options I chose for my laundry, I don't think they were applied. My laundry did not smell like detergent or fabric softener. They were washed, that I could tell, but they did not smell good. In fact, my blanket had the scent of a washer that needed to be disinfected or something. Not smelly, but it doesn't smell good either. For nearly 170.00, my laundry should've been returned to me with a lingering Downey smell. Not the case here. 4) they missed two pairs of my underwear and it was buried in my laundry bags upon its return. Again, for 170.00, not one pair of my panties should have been skipped. 5) again, I know fabric softener was not used, based on the condition of my towels. They are stiff like sand paper. That certainly was not the condition of my towels previously. Conclusion: would I personally use the service again? No. For the cost, I don't feel it was worth it. Tbh, I would've ate the cost if the condition of my laundry was returned in great condition, but that wasn't the case. Disappointed because this would've been a service I would've utilized from time to time, when needed, but if that ever happens, I'm trying another company.

The sheets arrived in the same condition as when I sent them for pickup   Waiting for customer support to resolve this.

Customer support insisted that the order was delivered washed and folded, and as a "one-time courtesy," she issued a refund for this order. The pics that she sent over with folded sheets was not even dated. Who knows if she got the order right?? This company must be doing incredibly well, because their customer support is acting way too cocky. To the customer support personnel: I JUST WANTED MY SHEETS WASHED AND FOLDED! DO YOUR JOB!!!

Fur hair after being sent to rinse laundry

Horrible service pricing is unreasonable and I could have saved more money doing it myself and got better results... My clothes didnt smell clean at all I sent my own scent boosters and got nothing but a empty bottle in return.. my clothes were still full off dog fur and stains I will NEVER USE THIS SERVICE AGAIN

Rinse wash & fold laundry bag.

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11 years ago

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9 years ago

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11 years ago

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7 years ago

Love this service it's so convenient and easy to use! Not sure what I'd do without it!!! Rinse y'all are the best!!!!!

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12 years ago

Fabulous service! I don't think I'll ever go back to using a regular dry-cleaning service again. Worth every penny!

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7 years ago

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9 years ago

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9 years ago

Great service. Clothes always come out perfect. Super easy to use, and very convenient evening pick up and drop off times.

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12 years ago

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7 years ago

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7 years ago

Mercedes from Rinse rules! Great service and she waited for me even though I was late!

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12 years ago

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Rinse Reviews in Other Languages

Ask the Community - Rinse

What are their prices like ? I have mostly things like jeans, tee-shirts, lots of cotton and cotton blends to wash on cold water. Thanks.

They charged me $3.49 per lb. Rinse was not worth it for me - too expensive, lost my clothes, had to provide video footage to prove that I put out 2 bags of clothes vs. one, customer service was terrible - trying to get some one to talk to took a… Read more

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Review Highlights - Rinse

My friends have tried other services and none have been as professional, prompt, and convenient as Rinse.

Mentioned in 41 reviews

Read more highlights

Oak Street Laundry

Oak Street Laundry

3.9
(47 reviews)
$$

CHECK YOUR CHARGES! & WATCH OUT IF YOU'RE A WOMEN BECAUSE THE STAFF WILL YELL IN YOUR FACE!…read more This place charges an automatic $15 for EVERY wash & only 40% of the time does it actually refund you the amount it says it cost. BEWARE OF THE MANAGER WHO HAS A RECEDING HAIRLINE AND GRAY HAIR TRYING TO REACH HIS SHOULDERS. HE IS DISRESPECTFUL AND WILL IMMEDIATELY YELL. Noting that this place SAYS it takes Apple Pay, but it actually doesn't work on ANY machine. They don't warn you at all. They wait until you lugged your laundry there, put it in the wash and put your detergent in for you to find out on your own that Apple Pay actually DOESNT WORK on ANY machine. I voiced my disappointment and suggested they put a sign up or something. I spoke to the balding manager in Spanish to keep my feedback between us. He then went ahead and switched to English on purpose (to belittle me because he assumed I didn't speak English) he raised his voice so loud so that the ENTIRE PLACE could hear him in English, he put his hand in the air and pointed at the door and said "IF YOU DONT LIKE IT GO SOMEWHERE ELSE!!!" As a grown woman I have NEVER been yelled that loudly in my life! ( I genuinely feel bad for the women in that mans life, it was waaay to easy for him to default to scream at a women like that). And the short man who was cleaning laughed at me when this happened. Rude men work here!!! All the people in there paused and stared. It was beyond belittling and not a business I will EVER support again. I am part of many Lower Haight communities and have taken the time to tell everyone about this devastating situation this man/business put me in. AND ON WOMENS MONTH! My neighbors and I have now bought a washer and dryer and share it between the building so now nobody goes here. But if you must, I recommend The Hayes Laundry or Fiesta Laundry, who has parking and charges you exactly the price to see displayed. After this I checked my charges and they have been charging me $15 per wash 40% of the time without any refund. They have been stealing money from their customers this entire time. Respect women and your customers!

Laundromat is CLEAN, all surfaces wiped down at least four times while we were doing multiple loads…read moreof laundry. All but the detergent dispenser with individual boxes of Tide and the like were quarters-only; the washers and dryers accept both coins and credit cards, convenient! It took a few times to swipe my card at the correct angle but I got it. Dryers were HOT so $0.25 for 5 minutes went far. All our clothes were dry in 25 minutes, maybe 30 for heavy towels and jeans. Free parking out back, easy to load up and drive off. Pressed for time? They offer wash & fold. I'll be back soon to do heavy items like my duvet and comforter where these machines do a better and faster job than the three sad machines in my building. My clothes seem a lot cleaner and the chore, completed much faster.

Toss N Turn Laundry

Toss N Turn Laundry

4.8
(24 reviews)

TNT Laundry is definitely one of the better laundromats I've been to in San Francisco! The machines…read moreworked amazing & were honestly really worth the price. The staff was super kind, welcoming, & helpful, which made the whole experience even better. I love that they offer multiple ways to pay -- you can use quarters, tap to pay with your debit card, or download the FasCard app, which is super convenient. Not to mention, with every dollar you spend you gain points, that can be used for future discounts. The laundromat itself was very clean, well maintained, & located in a nice, safe part of the city. Lee answered every question I had, gave me very detailed information, & explained everything really clearly. They close at 10 PM, & I didn't finish drying & folding my clothes until around 10:45. After I finished, I went outside to wait for my Lyft, & Lee actually came outside to let me know I didn't have to wait out there & invited me back inside until my ride arrived. That level of kindness & customer service really stood out to me Overall, such a great experience & I'll definitely be coming back!

I've been going to Toss n Turn for my laundry, and I can't recommend them enough. Lee, the owner,…read moreis incredibly kind and gracious--he always goes out of his way to make sure everything is taken care of and that I have a great experience. It's rare to find that level of genuine care and customer service these days. The quality of their laundry service is consistently excellent, and I always feel confident leaving my clothes in their hands. If you're looking for a reliable, friendly, and professional laundry service, Toss n Turn is the place to go. Highly recommend!

Rinse - dryclean - Updated July 2026

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