Bought some great stuff here. Had a few problems with sizing. With 1 phone call I had a free return…read morelabel, returned it the same day and my correct sizes were shipped that day 2nd day air. For a company this day to give such great service only proves Billabong is a brand that will stay for a long time! Follow up: it has now been three weeks and I have not received my exchange.

Did a great job repairing my wetsuit! (broken zipper and tear). They did it quickly (within a few…read moredays) and for a very reasonable price. Highly recommend!

The team at Frog House absolutely took care of me in preparation for my Mentawai surf trip. They're…read moreeasy-going, price-competitive and knowledgeable about all things surf. I felt completely equipped for my excursion and absolutely couldn't have done it without them attacked is a pic of me surfing a board sold to me by Dane Brimer. While I'm not deep enough in the barrel, this is not his fault. It's mine.

I've been shopping at Surfside for decades, since they were on the peninsula. By far still the best…read moreshop around for surf/skate/snow. Stopped in to look at a new snowboard yesterday and ended up with a rad new setup. John in the skate/snow section was super helpful and so was everyone else. It reminded why I used to always get my gear from Surfside. While we were there my son grabbed a skate deck from the $40 bin. Ended up back at Surfside today to build his deck up and had awesome service again. 10/10 service 10/10 vibe 10/10 value Surfside is by far the best neighborhood shop around!

This virtuous young man helped me set up my new skateboard with great care, skill, and enthusiasm.read more

One word, four letters, one syllable: Hero…read more That's exactly what comes to mind when I think of the employees of VOLTSURF. I watched from a distance as a representative from VOLTSURF saved a dog from getting hit by a car. After safely returning the canine to its visibly distraught owner, he came inside to help me find a fin and an ore for my paddleboard. If his heroics weren't enough, I got a discount and a bunch of stickers for free. If you want to support people and places that do good in society, look no further than VOLTSURF. Efficiency, Friendliness, Outstanding Products, and Courage; What else can you ask for?

After coming in for a talk with the guys at VOLTSURF they showed me how much pride they actually…read moretake in making customers happy. We had a talk about why the board was cracked and how it happened and then they dialed me in with a new board. They hooked me up and I'm pleased to say that I'll stay a happy customer after experiencing the customer help and satisfaction. Thanks for all the help VOLTSURF and being able to get a college student back in the water!

One of the reasons I am staying a faithful customer of greenroom sports is for days like today…read more The strap on my snowboard had completely broken off and I have an upcoming snowboarding trip. Green room sports staff rummaged through their "boneyard" of old donated snowboarding parts to find me a toe buckle to use on my snowboard. They charged me zero dollars. This was very kind of Green Room Sports. So I wanted to make sure that a five star review was updated for their kindness.

Got some new ski boots, Marty was great, took his time explaining everything…read more Great experience

Come to daydream it's a daydream the Coffee shop the asthetics the merchandise dc will help you…read morewith all you're surfing needs!!!

Still the best avocado toast in OC, but also still one of the most-expensive places for anything…read morecaffeinated. Go to Vitaly for your Americano (twice the size, half the price). Prego, biiiiches.

I came to SEED People's for the first time this weekend when visiting The Camp shopping area. I was…read morevery impressed by the size and selection! The store is 2 stories and they sell everything from home goods, cards, gifts, clothes for the whole family and much more! As a creative person who studied fashion merchandising, their displays were everything to me. It reminded me a little of Anthropology, with more of a boho/hippy vibe. The whole store is extremely visually appealing and has a "hangout vibe". It is the perfect store for this area. It totally goes with the theme. The staff are super friendly and helpful too! Can't wait to go back!

I really dislike leaving negative reviews for small businesses, but I hope the owner sees this. I…read morevisited the store today to buy a gift for my son and for my business partner. We picked up a vest that was clearly marked at $160. When we went to pay, the cashier told my wife the price was actually $200. We understand that pricing mistakes can happen -- that wasn't the issue. What disappointed us was the attitude. Instead of explaining the situation kindly or apologizing for the confusion, the employee was dismissive and rude. Unfortunately, that interaction really affected our experience and made us reconsider returning. I hope management can address the customer service aspect, because the store carries great products and has a lot of potential.

A class boards of the highest quality!!! They've been in business for decades and are true masters…read moreof their craft.

Highly suggest looking here for your next board. Not only do they look fantastic, but they are…read morefunctional surfboards. Super rad crew, and very knowledgeable.

Can't say enough good things about Spear America, and specifically Noah…read more Came back from a trip to Mexico where a local shop had installed the wrong spear tip on my speargun. The gun was unusable for the entire trip. Total disaster. When I got home, I reached out to Spear America and Noah immediately diagnosed the issue, identified the correct spear, and went a step further. He swapped out the incorrect European tip so I wasn't stuck paying twice to get the job done right. That kind of service is rare. He didn't have to do it. He chose to. Saved me money, solved the problem, and turned a frustrating trip into something I can laugh about now. Customer for life. Shops are only as good as the people they hire, and Noah is exactly the kind of person you want on the other end of the counter. Thanks again.​​​​​​​​​​​​​​​​

5 star service. Thanks for the setup for the company outing on Catalina . The owners dog is…read moreamazing , kept My daughter entertained. Great customer service set up all my Hawaiian slings.

Over the years, I have only placed orders through the REI website (w/ my Lifetime Membership), but…read morethe past couple of months, I have had more miss than hits with my orders and felt like I had been spending way too much of my gift card money on return costs than keeping the actual products. I know there is a REI in Arcadia but I rarely visit that area these days. A Friend recommended this location over the Arcadia one, as it is bigger and it was perfect because it happened to be on my route one day. I stopped by on a Friday afternoon and was able to return my online order quickly. The cashier was very kind and the return was quick. I never used the product, the sizing was just way off, even though I had followed the product's website video guide. When I visited, it just so happened to be Member Days so I took a look around. This location certainly has "everything." It feels rare to have a fully stocked store these days. Since I did not need anything at the moment, I plan on stopping by again in a few months when I have an idea of what to use my gift cards on. There were employees throughout the store and they often greeted me and asked if I needed help. Great customer service! There was also restrooms for customers to use. There was plenty of parking in shopping center and overall, had a great first experience.

One star review…read more What happened to REI? I had a very bad experience at REI Tustin on El Camino Real. EVA and manager AARON falsely accused me of returning the wrong item, even though the item matched my REI account, app, original tags, barcode, and product details. They made this accusation in front of my family and other customers, which was very embarrassing. I asked them a simple question: "What exactly is different?" They refused to answer. That tells me they had no real answer. They accused me first, then avoided explaining their own accusation. While EVA was still processing the return, AARON told me to leave and threatened security for no valid reason. After all that, they still processed the return. So the item was correct all along. This was a false accusation, poor judgment, zero accountability, and terrible management. REI leadership should review this incident seriously.