I had the most HORRIBLE experience here! I got a pedicure, and aside from the woman cutting my toe till it bled, she was incredibly RUDE!!! she openly made fun of my "unsymetrical" toes in vietnamese and continued to bring over girls that worked there to literally point and laugh. I agree w/ the woman below me, it was overall VERY unconfortable, not to mention degrading. i would not recomend this place to anybody! the did a crappy job, and were complete arrogant bitches! read more

Love this place! Very clean and the ladies here are very sweet and talk with you. It's not your typical nail salon. If you want perfect nails please go to Maggie she's the best there!!! read more

I looooove Ritz Nails! Not only are they super attentive and friendly, but I know that I will always leave a happy customer not matter who services me. I usually get a manni/pedi but when I do need a good wax, I am more than confident to put my precious brows in their hands. If your look for an over all great experience, deff check out Ritz nails! read more

I'm from out of town. Ladies were wonderful. Pedis Manis and eye brow wax. You will enjoy your time with Ritz.

I've been here before and have had both good and just okay experiences. Today I was welcomed by someone who has done a fine job in the past so I was happy. She started on my pedicure and then left to do another clients without asking me if I was okay with that. Note, that the manager had asked the other customer if she would like to wait for the woman doing my pedicure to finish and she said no, that someone else could do hers. I was left mid job regardless and waited irritated for someone to come finish the job. Someone finally did and I left with the worst pedicure. She was sloppy and paid little attention to what she was doing. I asked for a rounded shape but left with straight and jagged nails. I'll be going somewhere else to have them fixed. I'll never go back. read more

I am a usual costumer at Ritz, since I have acrylic nails and need to come in every two weeks. I had gotten a whole new full set of acrylic nails which was $28, plus tip. Four days later, my nails were coming off one by one. It was Father's Day weekend, so I didn't find enough time to get my nails done again. I ended up going in 9 days after I got the full set on and at this point I was missing four of my nails. I talked to the woman on the phone about what happened and she said to come in and they'll take care of it. When I got to the store, I stated who I was (I called earlier) and the lady sat me down in the chair and a different woman started doing my nails. After she removed my nail polish, she expressed that the price would be $38, because I'd need a fill, which costs $18, and $5 for each nail that was missing. Confused, I told her that I spoke to someone on the phone and they said you'd "take care of it." She seemed to not know what I was talking about. She said that she'd lower the price to $28 and she noticed that i was visibly irritated. I had just spent $28 for a full new set 9 days ago! She then proceeded to explain how important it is that she gets all of her money and her tips and sort of made me feel obligated to stay. She then started to speak in a language that I don't understand and it was obvious that she was talking about me, and I could bet it wasn't in a good way. Like I said, I'm usual Ritz costumer, but after being treated like that, I will not return. read more

I promised my sister a day out to get our nails done.. We were soo excited to go.. We went here to ritz nails . Honestly the worst place we have been to.. We both got acrylic sett it tokk over hour and a half and when I was done 5 of my fongers were bleeding I was hurting so much... It still burns a lot. The girl at the front desk was super nice.... She asked me how it had gone I said good but a lot of my fingers were bleeding.... And nothing.... The lady said it was because she had cut my cuticles.. But she cut alittle more than that... I was soo disappointed and in pain.. My sisters nails were sooo thick she laghed bout them till we got home.... A waste of money and gain of lots of pain... The worse experience ever... We will not go there again... read more

Okay, I've given this place a try (twice!) and shouldn't have wasted my time or money the second time! Will NEVER go back. They will nickle and dime you to death! $5 for this, $5 for that, by the time you're done, I've had a $65 pedicure (maybe the in-grown toenails they gave me were extra?). There are too many nail salons around to go there! Don't recommend Ritz Nails, not even to my enemies! read more

I just moved to Newport Beach and wanted to get my nails done for quality and not pay an outrageous amount. Ritz nails is close to my apartment so I thought I would give it a try. I was very pleased and they did an amazing job with my peticure and shellac manicure. I also got an extra 10 min leg massage and 15 min shoulder massage and only spent a total of $72 without tip. So I thought that was a pretty decent deal. I will definitely be returning in the future :) read more

Super clean, friendly place. Request Michelle for acrylics, she does a wonderful job. Very satisfied! Thank you Michelle!

Maggie and Ivy are the best best for pedicures. One is the best for gel fills!! Been going for over five years and they are clean, on time, and their work lasts three weeks. read more

I would absolutely not recommend this place to anyone. I have been getting acrylic nails for years and these people did by far the worst job I have ever had. After two days of having them on, every single nail cracked like a dry desert. I went back in to have them fixed and they turned me away saying they didn't have anyone to help me at the moment and to come back the next day. Well, I did just that but again stated they didn't have an employee to help me right away and that they were closing soon and to come back. I came back AGAIN the next day. I thought I was finally going to get some help and their response was that the woman who did my nails had to fix them. Well unfortunately I didn't recognize any of the women. I argued with one of the ladies that worked there for about 10 minutes asking if someone else could please fix my nails and she insisted that since I tipped the woman who did them in the first place that no one else could do it. I was furious! I left and went across the street to Finest Nails to see if they could do anything. They diagnosed the problem immediately.Apparently the gel topcoat had caused the cracking so they sanded down my nails and put on a new laquer coat. Good as new. They charged me $5, only, and I was out of there in 7 minutes. Stay away from Ritz Nails if you want a quality job done and don't want to get ripped off. read more

I have come here a handful of times and always had a decent experience. Nothing over the top, but I always got in right away without having an appointment and it got the mani-pedi job done. This time was different..In all the nail salons I've been in, never have I been hounded so much to spend more money than I wanted. I understand the typical attempt in "upselling" from "regular" spa package to "premium" but both women doing my manicure and pedicure were relentless and made me very frustrated. "You need to do it for yourself...Why wouldn't you want to do it??" They ask. Questions I got even after I said I don't have time and I just didn't want to do it. Just when I thought it was over, the manicurist asks me again when she was through if I need anything else...maybe waxing? I said no and she continues to awkwardly inspect my face and call me out on my eyebrows. Yes, yes I know they probably need it, but at this point I've had it with this place. The whole experience was very unprofessional. It's unfortunate because that was my go-to spot and has made me not want to come back ever again. read more

I've been going to this nail salon for a while now, and I've rarely been disappointed by anything. It was recommended to me by a friend so i gave it a shot. The decor on the outside needs some updating, but there's not much the store can do about that since it's part of a strip mall. I got my acrylics done here for about a year by Emily, who is absolutely phenomenal. She takes her time and does a very good job. I had someone else in there do them once when Emily was unavailable and they turned out awful. If you want acrylics, trust me, request Emily. I only took them off because I got a job where fake nails were not allowed. This salon never pushes any service or product on you, and they very rarely speak vietnamese to each other. I never feel like theyre talking about me at all. The only problem I have is that its pretty busy most of the time and even if you make an appointment you usually still end up waiting. read more