Needed an engine replacement in my Camaro under warranty and Riverside Chevrolet sent me to…read moreGreenleaf for the loaner. The friendly staff helped me with getting me a vehicle I had for over 5 weeks. Was the Kia the greatest car I ever driven? No but it got me back and forth to work, was comfortable and had great AC and Apple Car Play that worked every time.

Excellent car rental experience from start to finish! The booking process was simple, the staff was…read morefriendly and professional, and the vehicle was clean, well-maintained, and exactly as described. Pickup and drop-off were quick and hassle-free. The car drove perfectly throughout my trip, and the pricing was fair with no unexpected surprises. I would definitely rent from them again and highly recommend their service to anyone looking for a reliable and stress-free car rental experience.

Amazing customer service and employees at this spot…read more Came to rent a 15 passenger van this morning at 8. No problems and out the door in 15mins. Drove it to Norco, back passenger door was making ungodly noises that had this mama concerned for the safety of her kids in the back, so I called over and the female rep (only person I did not catch the name of the-sorry!) was super nice and efficient, told me to bring it back no problem. I get back and she has me on the list for an exchange, no questions asked by any of the staff, just a simple "we want you to feel comfortable and safe in our cars". Love this. While I was waiting for the exchanged van I was able to witness an exchange between Lawerence and an older lady over a pair of missing shoes she had left in a rental some time ago. Lawerence was so nice and patient with the lady (mind you I'm just listening to the whole exchange and wanting to bang my head against a wall). The lady wasn't mean or anything, but she just repetitive, not comprehending what was being said, etc etc during what was approximately a 15 minute exchange.... So my Ford was exchanged for a Mercedes-Benz van... It looked so nice and I felt it was for sure an upgrade *but* I actually turned it down due to it being a diesel and with fuel prices being what they are/the duration and distance I would be driving it. Again staff member Chris, being so patient and so nice, did not make any problem finding me another Ford passenger transit van even though they had to clean/process one that was not quite ready. Seriously I was feeling like such a problem customer myself at this point but they were all smiles. New van feels safe, clean, and I'm confident in driving it around.

They ALWAYS take good care of us and make sure we ride in style. The manager and crew are always…read morepolite and caring. We have rented cars and suvs for local driving and for family visits in another state. We have gone here for years. The prices are affordable and always within our budget. We won't go anywhere else to rent a vehicle, Enterprise is the only rental company we trust!

The car was really nice, this was a business trip . I will for sure look into this rental company…read morein the future trips to the Oakland area.

Hats off to you for saving my family's road trip by having a van ready and available when your…read morecompetition failed to honor their commitment and left is high and dry. You are low key, few words but you get the job done at a reasonable rate. Don't have to spend much on advertising or publicity. Just keep waiting to pick up the ball when the national chain fumbles. I checked their website and they are still offering the 15 passenger although they can't provide them when you go to pick it up! Next time I will avoid the middle man.

Nick is smart and quick to resolve any issue. I reserved through Thrifty, but was not in the…read moresystem. He searched the system as much as possible, only to find no reservation. So, he manually input my same price and the same car within minutes. A very professional and very smart man. I will reserve my rentals here. Thanks Nick, Great work.

We made a reservation for a car to be picked up on a Wednesday to have it to use for Thursday…read morethrough Monday. We had a confirmation number and everything. Since we were picking it up close to my wife's work we decided to ride together so she could go to work and I would just take the car home. We get to the counter after 10 minutes waiting and let the guy know we were there to pick up a car and had a reservation. The guy says they have no cars available. We were like why when we had a reservation. He says because we didn't prepay for the car there is no guarantee they would have one. We stated again that we had a reservation and again he says we should have prepaid but he would give us a call when one comes in. We asked when would that be and he could not give us a definite answer whether it would be that day. He said they don't guarantee a car just with a reservation because they don't know if the person is going to show up. Well if they made a reservation then 99% of the time they are going to show up or at least call in advance to cancel the reservation. The one other person that was there walked out and said the same thing happened to them. How to operate as a car rental business and have no cars? This place is the worst and I recommend going somewhere else.

I've rented from this location (or dropped off a rental I picked up from LAX) several times over…read morethe last few years. The staff here is unfailingly helpful and pleasant to interact with. I've found this to be true whether they are backed up with customers at the end of the week, or the lot is full of cars on a Monday or Tuesday. I greatly appreciate their service.

Please anyone in need of a rental car be very careful if you are renting from Avis on university…read moreavenue. The car they gave me had a engine problems and almost broke down in the middle of the desert. They knew something was wrong with the car cause the customer that returned the car told them in front of us. I asked them that the car wasn't safe to rent they repeatedly lied saying it was nothing just a light that has to be deactivated that the car was in perfect condition. Never again would rent from this place is a horrible place where their customers safety means absolutely nothing to them.

I was pleasantly surprised to discover that Hertz Car Sales Riverside has apparently skipped the…read moreoutdated dealership playbook altogether. The entire process was easy, transparent, and genuinely stress-free. Their no-pressure, no-haggle approach was a breath of fresh air. No sales tactics, no awkward negotiations, and no feeling like you have to earn a black belt in bargaining just to buy a car. Edmund was fantastic from start to finish. Friendly, professional, knowledgeable, and incredibly easy to work with. He made us feel comfortable, answered every question, and never once made us feel pressured into anything. That's a rare find these days. Then we met with Paul in finance. Having grown up with family in the car business, I came in asking probably more questions than the average customer. Instead of getting frustrated, Paul was patient, understanding, and completely transparent every step of the way. He took the time to explain everything, never rushed us, and made sure we were comfortable before signing anything. That kind of honesty and professionalism goes a long way. This was hands down one of the easiest and most enjoyable car buying experiences I've had. If you're looking for a dealership that treats you like a person instead of a sales quota, Hertz Car Sales Riverside is it. 10/10. Five stars. I'd happily recommend them to friends and family.

So disappointed came to get my brakes fixed I was told it was my front brakes upon an hour passing,…read moreI walked outside and they told me they had to replace all my brakes & my rotors. However, the rotors wasn't there so I had to wait until they arrived, when they arrived, I was told I would have to come back another day because they were closing in 30 minutes after I set for three hours. Also no one was informing me on what was going on I found out all this information by walking outside to the service area and asking myself!! HORRIBLE SERVICE

Surprised at the reviews for this rental location, because I had a great experience. Jeff, the…read moremanager, helped with my check in and check out and he was amazing on both encounters. He is kind, patient, understanding and very helpful. The car insurance initially approved a sedan sized vehicle, but he informed me that they should provide a vehicle of a similar size. I reached out to the adjuster and got approved for an upgrade! My son was with me both times and Jeff was friendly to him as well. I would not hesitate to come here again. Car accidents and car rentals can be such a headache. Thankfully Jeff made an unfortunate situation better with his excellent customer service.

Having a rental is almost always a headache, and my car was going to be in the shop for two weeks…read more I needed a vehicle equivalent to or bigger than my 4Runner. The Enterprise location closest to my house didn't have anything available, so I started calling around. When I called this location, Tiffany answered and took care of everything. She got me exactly what I needed, and the whole experience has been great. I'll only be dealing with this location from now on.

If I could rate a 0, I would. My daughter rented through Expedia. When we got here, Jubee at the…read morefront desk said that she doesn't allow 2 drivers unless they're married. What? So my daughter said, "Fine, my fiancé can be the driver but use my credit card." Jubee said that no other person's credit card can be used. What? Then she stood there talking to other customers about their personal life, not even dealing with customers in line. I've been renting cars and the rudeness of Jubee and lack of customer service is why I rated this rental low! Beware and DO NOT rent from here. You'll be sorry.

I called Avis to get a quote for a rental, first called I was hung up on. The second call, was with…read morea woman who gave me an attitude just for wanting an estimate. Gave me a rental quote for their most BASIC CAR for 13 days for $1251.74!!!! WTH! Avoid Avis at all cost! This place is a scam!

This place is great ! I dont go anywhere else. Great prices from mowers to trailers . Great…read morecustomer service !

Some gear is used and worn, but it works. And best of all, it's affordable for the working man…read more With all the taxes and regulations imposed on a small business in CA, it's nice to have a supplier to count on to save a few nickels. How else am I going to afford to paint my yacht? Or keep my Signora in "cute" shoes?

Enterprise put my wife and me in serious danger twice and then brushed it off with a $100 credit…read more On August 13 while my car was in the body shop, I rented a Tesla Model Y from the Riverside Enterprise. The manager admitted the only Tesla available had tire issues but reassured me after checking with another branch that this one was good to go. After waiting over 45 minutes the car finally arrived. Within days I discovered the car was leaking air so badly that I had to constantly refill the tires just to keep driving it. On August 16 I called to report the issue. The same manager told me not to worry and said he had a brand new Model Y with no problems. I swapped cars, only to have this so called safe vehicle malfunction almost immediately after leaving the lot. While driving home on the freeway, the car suddenly went haywire. The emergency blinkers came on by themselves, loud alarms blared nonstop, multiple error messages flashed across the screen, and then the accelerator pedal went limp. I had no choice but to coast onto the shoulder of a busy freeway where my wife and I were stranded for nearly two hours as cars sped past. When I called the manager during this emergency, instead of offering real help he transferred me to roadside assistance. After the tow truck arrived I was instructed to follow the car back, but because the Riverside location had closed I was sent to the Ontario Airport branch. There, management told me they had negative inventory and acted like they could not provide a replacement. After another hour and a half of waiting I finally left with a vehicle that was a clear downgrade from what I had paid for. When my wife returned that car the Riverside manager offered nothing more than $100 off the booking and promised to follow up with me personally. No call ever came. No real apology. No accountability. Enterprise gave me not one but two unsafe vehicles within three days, knowingly put us at risk on a busy freeway, wasted hours of our time, and then treated the entire ordeal like a minor inconvenience. Customers deserve safe cars and responsible management. We got neither.

I rent a car for five days they told me $498 with insurance they told me it was $35 a day…read more My grand total was $667 I called back to get my $300 deposit back and then they ended up telling me they're keeping it because my total ended up to be $667 overpriced