Dustin provided excellent customer service. The waiting room was accommodating. This was a stress…read morefree experience

UPDATE: third appointment for oil change and 60k diagnostic. Same detailed attention to every…read moreaspect of the vehicle and systems. Thorough assessment of "needs immediate" attention and "needs attention within 5k or 10k miles." Besides the quality work the staff are great and very hospitable. Clean waiting room, clean bathroom, free WiFi and snacks, coffee and water. Found this service center from a Yelp search for oil change and tire rotation and given my experience today for a simple oil change, I would highly recommend Stress-free. Their online booking and consistent communication is excellent. The service manager Rhett was friendly professional, and clear explaining the results of the inspection performed during the oil change service. The inspection report is detailed but easy to understand. I will definitely return for the next scheduled maintenance and consider them for other repairs.

I first met Chad at AA Automotive right before we were leaving on a long road trip when our cruise…read morecontrol suddenly stopped working. Chad diagnosed the issue and discovered that Ford had removed the original switch and never replaced it. He even had us run down to a local junkyard to pick up a working switch, and then installed it for us at no charge so we could enjoy our vacation. Fast forward 15 years, and Chad has serviced all of our cars and trucks, as well as my daughter's vehicles. He's an excellent mechanic, incredibly honest, and someone you can truly trust. His wife handles scheduling, and she is just as friendly and helpful. I'm very glad we found Chad and AA Automotive. They have taken outstanding care of our vehicles over the years, and I highly recommend them.

I used AA Automotive repair to replace my front breaks and rotors. Made an appt., when I got there…read moreeverything was on time and they let me know how long it would take for the service. I also got quotes from a few others and they were the best price, and their other reviews sold me. Overall, a great experience. They will be my go to repair and car shop. Highly recommend.

All went well! My…read morevehicle was shaking and I knew it needed a timing belt replacement. I wanted to get it serviced as soon as possible and in the area I was near. I'm so glad I checked out Yelp for the recommendations to Auto Repair Garage in Concord. I appreciated that they were very helpful, great communication, efficient, had fair pricing, & open on Saturday.

I've been bringing my car to Fred and his crew for years, and I can't recommend them highly enough…read more They are always professional, kind, and incredibly honest--qualities that can be hard to find in an auto repair shop. What I appreciate most is that they never try to upsell unnecessary services or repairs. They take the time to explain what needs to be done and what can wait, which gives me complete confidence that they're looking out for my best interests, not just their bottom line. Fred and his team consistently go the extra mile to make sure my car is safe and reliable. Their integrity, expertise, and genuine care for their customers are what keep me coming back. If you're looking for a trustworthy mechanic, this is the place to go.

Frank wasn't there but his son was, as well as a few other staff. Good people…read more I had a warped rotors and been putting off fixing them. Franks son gave me a fair quote for that, as well as an oil change oh yeah the lady managing the desk/phones was pleasant Will be coming here in the future

Frank is the best. I called him on Friday with a check engine light problem. On Monday he was…read moreable to diagnose and repair the problem. He is honest, does what he says he will do, and gets the job done in a timely and reasonably priced manner. Great communication and he is a very nice guy. I strongly recommend Frank's Import Repair Service and will definitely go to him again when I need help with my vehicle repairs

This review is way overdue. I know I took too long to leave it but better late than never. I know a…read morelot of people have a hard time finding a trust worthy auto service shop, I was one of them looking all over Concord. I came across this shop because my friend knows the owner. First time I came here was for a basic oil change, since then it has been about 3 years now trusting these guys. Ken is the owner, him and his team are quick to respond and have a great system when getting your vehicle worked on. They will send you a link with a break down of the work and cost before proceeding you will have to sign it. I had a couple of my trucks with an oil leak, their mechanic Jimmy is the man. He has fixed a couple of my trucks and I just couldn't be happier. If you are looking for a good auto service place this is the place you can trust. Give them a try and I promise you won't be disappointed. Thanks again Ken and your team for always taking care of me.

Anthony and his team are lifesavers! The service team at Hyundai in Concord told me my AC…read moreCompressor needed replacing and quoted me $3,200+ for parts and labor. I decided to look into other options and came across Concord Auto Service. Making an appointment is super easy, and they're extremely communicative. Anthony is very kind and knowledgeable. He and his team definitely know what they're doing! It turns out my AC Compressor was fine, I just had no refrigerant and a faulty relay. Thanks to Anthony and his team, my AC is now working great! They saved me almost $3,000, and I'm so grateful for their expertise and honesty. I'll definitely be coming to Concord Auto Service from now on!

I truly didn't think an honest mechanic existed in this world anymore. Complete Auto Works changed…read moremy stance on that. Incredibly honest and upstanding. So, so impressed! Mark has gone above and beyond every time we've needed work done. He has super competitive pricing and will even talk you out of getting work done if he doesn't think it's completely necessary. There have been multiple times where Mark will run diagnostic tests on our vehicles and won't even charge for it. Some shops charge well over $100 for that alone. I'll continue to use this shop for my vehicular needs!

Mark has ALWAYS been honest, realistic, and hardworking. Even on an already busy week, he took the…read moretime to check out my car for an oil leak, quickly found a few other issues that needed attention, and was able to take care of everything efficiently. It's rare to find a mechanic you can truly trust, but Mark is definitely one of them. If you're looking for good, honest work and someone who genuinely cares about doing things right, he's your guy!

Excellent service from the very beginning. I'm a big supporter of small businesses, especially over…read morebig-name shops and dealerships, and Alex is a perfect example of why. Alex is humble, honest, and someone you immediately recognize as a person of integrity. His years of experience are evident when you see him work, and he's more than willing to share his knowledge and offer advice if you have questions. I reached out to him for an AC compressor service on my daughter's car. He provided a very reasonable quote, was able to complete the job the same day, and used OEM parts as promised. The work was done on time and with great attention to detail. If your vehicle needs service, give Alex a try--you won't regret it. I'll definitely be coming back. Thanks again, Alex, for the excellent experience and great conversation!

got alex number from a colleague as he stated that he takes all his vehicles to the car doctor for…read moreall the maintenance needs. I had to get my front brakes replaced and the spark plugs also. I provided the parts and it was agreeable with alex. So i stopped by on a Friday morning and he completed all the requests in less than 1.5 hours as quoted. As I said I had the parts, however the brake kit wasn't what I ordered as they were for the rear brakes and not the front. No worries Alex agreed to obtain the the correct parts and the agreed quote changed but all for the better. Alex did a great job on my car. Will start to take my vehicle here often. Thanks Car Doctor!!!

I found this shop because I was looking for someone who would take parts I bought and put it in my…read moreold car. the car fell apart but that was kind of inevitable but the service I received was phenomenal. I've been to this shop for my new car ever since and they have always treated me so kindly and explain things carefully to me. they gave me a root beer float one time because I had been waiting so long and I guess they felt bad but I don't mind waiting for excellent service. the prices are very fair and you can tell they won't cheat you for extra money. I have found the shop that I will be going to for everything my car needs from now on :]

I have a 2019 Lexus ES300, and when I took it to the dealership, they gave me a huge list of…read morerecommended services with a very expensive estimate. I was honestly stressed out and wasn't sure what to do. A friend told me about this shop, so I decided to get a second opinion. That was the best decision I could have made. The staff took their time to go through everything with me and explained each service in a way that actually made sense. They were honest, professional, and never tried to sell me anything I didn't need. They completed the repairs using OEM-quality parts and charged much less than the dealership. The difference in price was unbelievable, and the quality of work was excellent. My Lexus is running great, and I feel much more confident knowing the work was done right. It's rare to find a shop that is both knowledgeable and trustworthy. If you're looking for honest service, fair pricing, and people who genuinely care about their customers, I highly recommend this place.