Stay away from this business! My entire cooling and heating system was left in an inoperable state…read more I called for a diagnostic of the air conditioner today because cool air isn't coming from the vents. I was told the diagnostic would cost $149. I asked to be informed of any repairs that had to be done. Technician checked the system and recommended replacing unit. We discussed replacement unit and cost. I was ready to pay deposit. In the next 10 minutes I was told that the model I selected is old and not available. New model costs $1000 more. I asked for a proposal to decide later. Technician told me that the visit costs $396. He said that he fixed air conditioner that was not working. He never told me that he is fixing anything. Through our the visit it looked like he was figuring out the problem. I talked to the owner and we agreed that any repairs that were done will be undone so that I do not have to pay for repairs. Then the technician removed all the wires from the board making both heat and fan unusable. He did not just undo the "repairs", but made entire system unusable including fan and heat which were working before his visit. See the photos to show what was done!

Reply to 2 reactions from Harmonic on my 1 star review…read more 1. A. & K. claimed A. fixed my heater Tuesday; lie. Bad customer service. Harmonic deserves 1 star, but all the starts below 5 are NOT indicated on the Google graphic of the numbers of review stars 1-4: false. 2. I never promised a review pull-down for a discount. My husband & I have better things to do than having an "agenda" as Harmonic accused. My husband was on a business trip. 3. I never called for an emergency repair. I did not switch from repair to cleaning & maintenance. I asked A. if C & M was possible afterward, unaware of 2 more with no heat. Harmonic called me "selfish" for this. 4. Any possibility A. and K. have unconscious biases towards people like me? They accused us of "manipulating" what? To save a few hundred bucks, while we spent in the tens of thousands at Harmonic's better former (aquired) company) you imagined up? 5. How could Harmonic accuse me of lying about my pain. Because I was able to and had to carry my 10 lb dog for a short moment because of her barkin? Why do I even have to explain my chronic severe back pain and mostly failed back surgeries and weak immune system? 6. I had no "agenda," but getting my heate fixed. I am not playing any "game" as accused. I am standing up for myself. 7. K.'s statistics on the number of my Goole reviews are false. 8. A. & K. are the ones who were "aggressive, harsh, unethical, disrespectful, and manipulative." Stop projecting and gaslighting. I wish I would remember to record conversations when I am alone with a person like A. Why did K pull down his absurd replies on Google?

I've used Jerry twice now and have been very happy. He answers his phone and responds quickly. I…read moreneeded service on a Sunday morning with no heat. He was over quickly and had my furnace up and running. I would, also, say he is professional and friendly. I would definitely recommend him to anyone. I've seen a couple of low ratings, but they were for services other than HVAC. Based on my experience and that it is Jerry's Heating and Cooling it makes me wonder of those people are putting their review on the wrong business. On Google Jerry's Heating and Cooling has 100% 5 star ratings with 138 reviews.

I had a problem with soffit that pulled out of the track & the fascia cap was loose as well and…read moresoffit pieces ended up on my lawn. I went on my roof to see what was going on. Discovered I didn't have ladders to reach the areas needed nor was I warm & fuzzy about going up to the roof peak either. Enter Jerry, I saw on yelp that he was recommended, he came out same day, was very personable , did a nice job, price was reasonable. I also discovered that thru discussion that Jerry and I had a few mutual acquaintances and some things in common. Nice guy, I do recommend him & its highly likely he will take care of ur issue on the same day as his van is well stocked w/ things he needs to do the job on the spot.

Our vintage furnace had served us well until we required an evaluation due to a foul odor. We had…read morequality and timely service by Donnie, Danny, and Logan, along with fantastic office customer service. Diagnosis results were for a new furnace. We were provided three excellent options and their high quality benefits. Our new furnace was installed today by Michael, Nico and Raphael. The swap out of old for new, teachings, and addressing questions were excellent and completed in four hours. Thank you as all of you are a fantastic group of professionals!

Barry S was very professional and worked quickly, he had all the tools and did a great job.read more

Last week my a/c stop working on the hottest day, srg was able to fit me in asap, great service!…read moreWould recommend to anyone!

Brian came same day, a bit later than I was originally told but that's because he was working on…read morethe hottest day of the recent heatwave. So the fact that he came so late in the day after an already busy day was much appreciated. He was super knowledgeable, took his time to look at the situation, made what felt to be an honest diagnostic of the problem and had the part available and stayed to replace - it was the capacitor that was running rather low output. He fixed it in five minutes and cleaned up our ac unit. We will definitely use them again.

Requested a HVAC and Furnace tune up through the yelp projects…read more Quick response and got us on the schedule. They came out today and the tech was great, checked everything out. Happy with the service and would recommend to other. We will be repeat customers in the future

Technicians came on time and explained every thing they were doing like I was a kid (which is what…read moreI want...I know nothing about HVACs). Technicians were extremely honest and didn't try to upsell. Even told me that if something were to happen, I can call them again and I wouldn't be charged another fee to come out. You've earned a lifelong customer. Thanks!

I used Mr. Bob Smid's business for a whole new HVAC in my joliet bungalow. He and his workers were…read moreon time, polite and professional. I did not have an issue with their interaction or basic work. I felt comfortable with them being in my house when I was not home or when it was only myself and the workers. I could not be home the entire time they were here but I did not mind leaving them by themselves. Bob comes over approx twice a year to do a quick once-over and change my filter, which reminds me I need to call him. I definitely reccomend his business for your HVAC needs.

London Heating & Cooling was fantastic to work with. Mark was able to fit me in quickly, and both…read morehe and his team did excellent work from start to finish. The price was very fair, and I really appreciated that he charged me exactly what he quoted--no surprises at all. Mark is honest, professional, and takes pride in what he does, which is why so many of my family members recommended him to me. I'm very glad they did, and I'll absolutely be calling London Heating & Cooling again in the future!

Mark was amazing, very upfront and honest! He showed me the problem with my AC and he gave me a few…read moreoptions. Knowing our unit was old and outdated we went with a whole new unit. I felt Mark's price was reasonable. He showed up a little earlier knowing I had to leave for work. When I decided for the new unit he left to get what he needed and came right back and installed it on the spot. Took about 2 hours!! I couldnt be happier, I didnt realize how bad our old unit was. My son has asthma and it was important to get my AC up and going asap especially with these massive heat and humidity days we currently have! mark sure made that all happen! Thank you so very much Mark for a job well done, we couldnt be happier.. Use London Heating and Cooling, you wont be disappointed!!!

Stay away from these guys or at the very least get multiple quotes. I called trying to get an…read moreestimate to replace a boiler when it suddenly died and we had no hot water (and a small child). Talked to Jim and he was nice at first until he was supposed to come for the quote and something I said made him thinking I was getting the job quotted by more than one person. I wasn't getting multiple quotes, in fact I was having a hard time finding anyone who actually dealt with boilers. He specifically said he wasn't interested in coming to give a quote if others were involved and when I tried to tell there weren't any others he basically hung up on me. Called him back immediately 2x and left messages with 0 response. Completely unprofessional. If I was actually bidding the job out (which I wasn't) only someone with something to hide would be that concerned so be wary of any quote you get from these guys. Crazy shady and frankly glad we found someone else ‐‐------------------ Jim, in response to your reply you should check your messages again. Here's the text message I sent you after you hung up on me and after I called you back to try to explain and you refused to answer. Its clearly sent to the number you listed...

The best service ever. Jim is very responsive. We requested a quote on our broken water heater…read morepipes late at night. He replied around midnight & was willing to explain what needs to be done & the price range. Jim came to fix our pipes the next day, although it was late at night since he got stuck with another project. Jim was very friendly, caring and dedicated to having the job done right. We're so glad that we found Leipart heating & cooling. Will definitely use his company again for any heating & cooling needs.