I can not write enough great things about Universal Tires! Where do I start?…read more I came in around 11 to get a price on 2 tires. Mr. Ray, the owner, greeted me by asking my name. (He did not forget it through this whole process.) After getting my tire size, we realized they were not in stock. He advised me they will be in about 3pm today. Since I am visiting the area, I took this as an opportunity to go shopping. While I was out, my car broke down(ish). It started to sputter, shutter, and stall out. I've been traveling, its an old car with high milage so this action did not catch too much off guard. Anyhow, I made my way back to Mr. Ray in hopes he could not only put my tires on my car but help me figure out why I am stalling out and not going over 30mph. I came to a slow roll into his shop. "PUTT PUTT PUTT" and my little Mazda Tribute cuts off. Mr. Ray did not hesitate to try and help even though he said this was out of his specialty. He pushed the gas petal to the floor & a huge cloud of black smoke came out of the back. In conclusion, he put on the tires I needed, checked my oil/topped it off (at no cost), did an all around inspection before I left. What made it ABOVE AND BEYOND service (besides the top off on oil) was the fact he called a muffle shop (as he suspects I had a cat. converter issue) to get some quotes on help. Not only did he call for quotes, he had one of his mechanics FOLLOW me to the shop to insure I got there safely since my car was stalling out. (Follow me to the review on Bob's Mufflers. They are just as awesome!) This shop goes ABOVE AND BEYOND the call of duty. While shopping for tires, this is the place to go. By the way, 2 tires, after balance and rotation only cost $240. That is for Goodyear new tires. ;) (At Walmart, my tires were $87 each at lowest cost, not including putting them on. That goes to show you how great his price is. )

I have been here for a couple of times for oil change and a minor repair. Went there last week and…read moreMr. Ray was just wonderful as usual, knowledgeable , very friendly and helpful. I went there for my car to be inspected but their system was not working , since I was there I asked a question about the light on showing my tire need service, due to censor not working he just recommended to get one so I did, Price was good and just waited about 30 minutes sitting and working with my laptop, everything was smooth and pleasant. A little work my car needed that gives me so much relief

Excellent Service. Purchased two tires, and had two rotated…read more Staff is very good and ALWAYS helpful. Marie is OUTSTANDING at the front. Mini Cooper owner Dennis Mayfield

Sales dude has no chops for dealing with peeps. They have no electric cars at the dealership, I'm…read moretold they're not worth it. The greeter at the front is a doll, however. Best thing about the place.

I am writing to express my dissatisfaction with the service I received at this center(Meineke…read moreRaleigh Millbrook road). In January 2026, I visited for brake pad and rotor replacement on my Acura, followed by a tire rotation. During the service, the technicians were unable to remove a stuck lug nut due to not having the proper tool. They attempted to remove it manually, which resulted in damage, and I was subsequently charged approximately $90 for a replacement. This issue could have been avoided with appropriate equipment and procedures. After the tire rotation, I began experiencing noticeable vibration at speeds above 60 mph. When I returned, I was advised to have the tires balanced. Shortly afterward, I also observed a wheel alignment issue. I scheduled an alignment appointment for February, but upon arrival, I was informed that the alignment machine was not operational. No prior communication was provided via call or text. The front desk staff asked rescheduled for the following week and indicated that the alignment would be provided at no cost or at a reduced rate as a courtesy. The following week's appointment was also canceled due to the machine still being out of service. When I was finally able to schedule an appointment in March, the store manager stated that the alignment could not be offered for free. After speaking with another staff member, he agreed to a 50% discount. However, even with the discount, the quoted price was $130 for a four‑wheel alignment, based on an alleged original price of $260--significantly higher than comparable services in the area. Additionally, after an earlier oil service performed by this center, I discovered that one of the fluid caps had not been properly closed. The cap was left loose on the hood area, and I had to secure it myself. Overall, my experience was marked by poor communication, inadequate post‑service inspection, and pricing practices that felt misleading. I had to return multiple times to address issues that should have been identified and resolved during the initial service. I ultimately had my alignment completed at reputed Tire & brake shop for $95, where the service and communication were far superior. Based on these experiences, I do not recommend this shop for any automotive service.

Bad customer service I took the vehicle in for a Turo inspection on June 17th and paid $30 (the…read morestate inspection price) unfortunately for me they sent me the wrong inspection form. I took it back today for the same inspection checks (just a differently worded for safety versus maintenance with a requirement for ASE ID), and it was $50. When I asked the employee about it he said the price is June 17th is not the price they charge today. So depending on who is working there that day it may be a different price just seems shady to me

We have been bringing all our cars to Duty Tire on Atlantic Avenue in Raleigh for years and trust…read morethem completely. They perform exceptional work and provide very fair pricing. When dealing with Chris, you feel like he is treating you like family. We've brought him very complex problems, and they have a great method to diagnose the issues systematically. I have never felt overcharged. I highly recommend them for all your automotive needs, not just tires.

They got me in right away to fix a flat tire with a hole. As a woman I often get treated like an…read moreidiot when it comes to my car. Not so at Duty Tire. The guys were super professional. I'll be back.

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.

On Friday, 10JUL2026, we had our appointment to deal with an issue of a vehicle we purchased (less…read morethan a week) that was sold with tires considered unsafe to drive and the 7 day warranty of going back and forth on the phone to get it approved. My wife and I were there for over 5 hours trying to get this approved which had involved with service advisor to speak with them. I would like to say to Benny Wong whom was very courteous upon arrival, to providing updates, and doing anything that was needed to speed up the process. Not only did he provide information needed to this warranty company but was an advocate as to the time to get it approved to providing photos as to why it was unsafe to drive. I got to say it was miserable, my husband came out of a procedure that morning off of anesthesia as we needed to get this fixed. I can not say enough to a tremendous thank you to both Benny but also the manager for taking the extra step and installing our new tires. It is hard to find a trustworthy dealer and even though we live 40min away, I am only going to this dealership for my new vehicle. sincerely thank you for caring Benny!-

Service is terrible. No response after two (2) messages for service and two (2) messages for Blake…read moreBoyd the GM no response. We have a service appointment set for this morning at 9:00 AM with no calls back for information.

We have taken 3 cars to them so far and have been very satisfied each time with their exceptional…read morehonesty and service. They go the extra mile.

I have used J&J several times in the past and have been satisfied with the service provided. Things…read morehave definitely changed. Took my BMW in for a radiator flush. The car was returned after two hours and the bill paid. The next day, Micah called and said that he was sorry that I was not informed of a radiator leak, and quoted me the price of a replacement. Expensive - but I trusted them to do the correct work. Took it in on Friday the 31st and they completed the work that day. Picked it up at closing - Micah was still in the shop and no one was in the office. When I got home, I discovered the windshield was cracked and needed replacement. Micah denied responsibility and refused to pay for the repair - even though the the damage was done while J&J had the car. Micah said they could not cover it because their insurance would call it "an act of God". Any other shop would have paid for the windshield without question

Great location to get transmission services done as well as complete oil changes in gear lube…read moreservices.

Seth and his team are great! They are friendly and do excellent work for a fair price. They…read moreconsistently exceed my expectations! North Hills Tire Pros have been servicing my cars for 5 years. When I got new tires, Seth actually gave me a price on 60K warranty tires that was lower than I had estimated it would be! When my 2008 Mazda3 blew a head gasket, Seth inspected the car, and advised me to get another car. He did not charge for that inspection. He offered to also inspect my new-to-me 2016 Mazda3 for free before I purchased it! I brought it by on the test drive and he fit me in to his schedule. Seth confirmed that the engine was in excellent condition. I highly recommend Seth and his team!