The Sales staff was excellent. There was only one Finance Manager doing all the paperwork and for…read moresome reason that day there were like 4 people buying cars. He did the best he could but the wait was long. In spite of the wait, everyone was pleasant and did their best. We feel like we got a good deal.

On Friday June 27th I spoke with a salesman at Corwin Ford public wholesale in Nampa ID. I was…read morelooking at a pick up truck that was on sale that weekend, as I live in Idaho Falls I was unable to get to Nampa until Monday so I told the sales person lets talk first thing Monday, in the meantime I made arrangements to rent a car for Monday morning actually the salesman called me Sunday night at home a said the truck was still there I said great I rented a car for first thing Monday and would be in Nampa around 1pm he told me no problem he will mark it sold, I could not believe it I was less then 10 minutes away when he called me and said the truck was sold out from underneath him NOW keep in mind I stayed in touch with him as I drove there and we all know how long it takes to buy a car Also he said come on in we will find you something BS I told him do you think I would buy anything from you guys, THAT WAS A SURE CASE OF BAIT AND SWITCH, THE INCONVENIENC TO ME WAS UNCONSCIONABLE, my last word is BUYER BEWARE if you plan on doing business with CORWIN FORD. DJM

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

I had a great experience , called yesterday morning and was taken care of by the late afternoon the…read morefollowing day , they came and picked up my no longer running car , towed it for free and gave me 150$, I was happy with that- and thankful for them to be able to do That for me , would recommend if you have a junker you don't care about anymore :)

This place is a complete hit and miss with service, yes, I get it that it's a junk yard, but all…read morethe others I have visted at least try to be somewhat consistent and have some level of customer service. Then there is Alec - first, this poor fellow just doesn't understand interpersonal interaction. Second, one never knows when he is telling the truth. This fellow is the stereotype of junkyard employee. If he would slow down to listen and actually communicate, and also actually be honest, he wouldn't have any problems. If you go there and Alec is at the desk or on the phone go somewhere else, but if you must have a part, then it would be worth it to just wait until you can talk to someone else.

I selected this repair service based on other reviews. Their experience was not at all like mine…read more Andy showed up on time, worked for a little over an hour, told me he fixed the problem and said the codes would clear after a drive cycle. Then he charged me over $200. The next morning I had the same problems. Andy made appointments to return but never kept them. I have called, I have left messages, I have left texts, all over the span of 2 months. He has never responded. I think that it is clear that he didn't know what he was doing, but wanted to keep the money. Serious ethics issues.

A RIP OFF! Asked to check a fuel system issue. I paid my last dime to be able to drive my ride…read more Living on food bank food and hopes and dreams, so I could pay for the repair. Not fixed. Poor communication, of any. Harder to get a hold of than greased up chicken. NEVER use this mobile mechanic unless you're a masochist and love the pain. NEVER FORGET, NEVER FORGIVE

Darin has done work for me for my vehicles, and for my friends, and always has done great work. He…read morewas recommended to me by a friend, and I'm really glad he did. I took an older Toyota with transmission issues in to Darin to figure out what it would take to fix it. He quoted me $60 to do that. He checked it out, burped it, added fluid and it ran like new. Then he only charged me $30! He also noted the u joints were going bad. He replaced them, and they're still working well. When the clutch went out on my 2011 Nissan Frontier, the dealer wanted over $2500 for parts and labor. Darin got it done for $1900, and it's working great. The one problem I had with it (idiot light wouldn't go out) was sorted out by Darin and crew a month later at no charge. They do good work, and they aren't trying to take you for a ride. He could have told me the tranny was bad on the Toyota, and needed replaced for all I knew. I really appreciate being able to trust them.

I would like to be able to write a review on this business based on the work they did. But with…read morethat said what I can say is that this is a very honest shop. Darren brought my truck in and looked it over for a transmission leak in the front differential. When Darren explain what the problem was he advised that it may still be under warranty. So instead of charging me for something that he could've made money on he went the extra mile and made sure that it was still under warranty, which it was. Darren called the Chevy dealership for me and verified that this was a warranty issue. I must say that in this day and age it was very refreshing to have a honest dhop like this one highly recommend if I ever have any transmission work I will definitely come here.

Buying my truck at Instant Equity was great! Justin was personable, professional, and honest. The…read moredealer was willing to work with me on price to fit my budget, and Justin answered all my questions. This was the easiest and best experience I have ever had buying from a dealer (and I have owned over 50 vehicles in my lifetime). Great job, guys!

Went to this dealership to pick out a vehicle that was reliable and safe for my family. I test…read moredrive my vehicle and it drove amazing and everything seemed great.... till it wasn't not even 24 hrs after getting the car the back middle seatbelt had plastic on it so we took it off and they were trying to cover a almost completely cut seatbelt. Then next the check engine light came on, mass air flow sensor. Reached out to them to see if they would fix it. Mind you the way these men spoke to me as a female was absolutely horrible. I was extremely uncomfortable. Then left me without a vehicle stranded in boise for almost 6 hours with 2 children while they "fixed" the seat belt and checked the check engine light. Then when I went to pick it up nobody even spoke to me or told me what they did or were going to do about the other issue. They didnt even put my back seats back together and I had to try and figure that out while wrestling 2 kids. They never reached back out. Now only 2 months after getting the vehicle and having it ran through by mechanics there seems to be way more that was wrong with it that is going to cost me thousands more dollars to fix. I dont understand why people wont just do the right thing and take care of the situation. Clearly these little boys do not know how to do business or treat a woman. Won't ever get my business or anyone I know ever again.

So sorry...... didn't use this provider!. Sorry! Guy I used was great! Drive up, did quickly but a…read moreGREAT JOB

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**