Each and every time. Employees very professional. I drive from Victorville Ca that just goes to…read moreshow you how satisfied of a customer I am. Loretta Guerrero

They have a prompt they follow, or a routine, amongst all the works which is cool. Customer service…read moreis what you're paying for here. They have cool Perks and incentives for returning customers. They do try to upsell but what store doesn't. At least they're friendly about it as you wait in your car. I'll be back.

They are really good with my oil changes and they are fast. I love this place is awesome.read more

They are scam artists and they will mess up your oil pan drain plug and try to sell you a new oil…read morepan! After I complained they should have never used a power tool to take off or put on drain plug we got into a heated argument because I knew they messed up after they pitched me a new oil pan. They then proceeded to put an oversized drain plug which only fixed the problem for a while now I'm leaking oil need a new oil pan and can't use a helix repair kit! And will need to buy a new oil pan 1k plus labor!!!! Avoid this place at all cost

Luckily I was off on a Monday because I had another nail in my tire and luckily I live right by…read morethis mom and pop shop called Brothers Tires and decided to check them in. In a duration of 25 minutes they check all my tire pressures, verified the damaged tire and had it patched up and paid in no time. The staff as beyond friendly and helpful! Service was a great value too! Thank you Bros!

I called this place Friday afternoon wanting to install 2 tires mounted and balanced, I spoke to…read moreRuben and he said it would be $50 for both tires, Saturday morning I show up and had the tires installed i was charged $60!!! and i was just ok whatever I watch all techs how they do there work and i can tell you I wont be going here again, my wheels was installed with an impact gun at full speed that can break lug on the hub , the install was not in a star pattern clearly a sign of an amateur so i went to americas tire and had them rebalanced again the two tires, after seeing that God knows what the tech here at Brothers did and i was correct the balance was off and not proper even with weights , so if you dont care about your car or details in making sure your car is done right go here otherwise go elsewhere

This place looked questionable based on the location and its appearance when I pulled up... but the…read moretwo employees were polite, and the quoted price for an alignment on my 4x4 Grand Cherokee was more than fair--even though they were closing in less than an hour and had other vehicles they were working on. One of the workers did a quick test drive, then started on the alignment right away without delay, did another test drive, and got me out of there in less than 40 minutes. I needed the alignment fixed before my road trip to Oregon because my steering wheel was off-center and the vehicle was pulling to one side. I do wish they had shown me the before-and-after numbers for camber, toe, caster, and thrust. Yes, the Jeep now drives straight, but I can't say for certain if all the alignment angles are truly well-balanced--or if they just made minimal adjustments to get it to track straight. I would still recommend them and will most likely return for another alignment service on my other Jeep after off-roading.

Came in for tire replacements . I brought my own tires had the guys change them but he was giving…read moreme random numbers off the top of his head. I ended up doing it and when everything was done he tried to give me a different pricing. They left my tire sensor on due to the fact they basically broke one when replacing tires , He then told me i had to replace all four sensors and gave me a high price after everything was done. I just don't think it's right. He told me it would last 35-40 mins and took 1 hr & 30 mins while they were all messing around joking with each other . All the customers were all standing outside annoyed. I don't recommend coming here at all !!

My family & I have been coming to brother express for oil change for years now. Everyone is cool,…read morehelpful, they get the job done, and very affordable. Highly recommend

Every time I go to get my oil change some things they point out they wanna charge me for extra for…read moreexample the filters, radiator flush etcetera And they said they vacuumed the car they never did it I asked to see wiper fluid it is water instead of windshield wiper fluid. he got a blue bottle to make it look like it was windshield wiper fluid

Just got my oil change done at Valvoline in Whittier and honestly, not bad!…read more Everything was quick, smooth, and efficient. I stayed in my car the whole time, and the technician (a female staff member) was clearly hardworking and knew exactly what she was doing. She explained things clearly without making it feel overwhelming or pushy. Price-wise, I paid about $105 for full synthetic. It's probably not the cheapest option out there, but for me, it was worth it. If you're someone who: 1. Values efficiency 2. Just wants to get it done without hassle 3. Doesn't want to deal with traditional mechanics Then this is a great option. I'd rather spend a little extra for convenience and peace of mind. Overall, would definitely recommend

Oil change was fine, but cue all the up charges. I was told that my car battery was "in the red"…read moreand told I needed a new one. I bought my battery less than a year ago, just tested it a week prior and it was fine. I got it tested again after the oil change, lo and behold, green and totally fine. So just get a second opinion if you're told the same thing. They were nice and I was out of there quick, but that right there gave me trust issues to come back to this location.

Mathew went above and beyond to help me out. Haven't received customer service before in this…read morebranch like this . Not saying their service is bad , it just went beyond.

Beware !!!! I took…read moremy car for an oil change. They checked all the liquids too and supposedly it was ok. Then 13 days after I was driving late on freeway the car started getting hot. I was trying to move aside of the freeway the radiator blew. I called AAA to come and tow my car back home. The next day took it to a mechanic and I was advised that my radiator didn't have any antifreeze it was dry even the side one. There was nothing in It. They said they checked it. But they didn't obviously. My car suffer several damages radiator and the most expensive is Head gaskets. I took all my cars there for service. I had my car for six months and this happened. They lost a loyal customer. But now I'm stock with all the expenses because they don't want to take responsibility of it If they would top all my liquids I wouldn't be with out a car. Please pay attention what they do to your car. Dont be like me leave it to them. Don't trust them !!!

Friendly staff and quick response Service was great !…read moreGot my tires replaced and got a great deal too!

The staff are always very nice and helpful! I've never had a problem with their work. The prices…read moreare reasonable to me as well. The only slightly negative I have, is that I never received a text/call that my car was ready to be picked up. Only a call after closing hours asking if I was going to pick up my car, which i thought odd since i didnt know it was ready anyway. But that's it! No biggie! I just picked it up the following morning.