Amazing place. Unbelievably knowledgeable. I was missing a set screw. Something so anything to…read morebe missing. I went to the faucet shop showed Adam what I was missing he smiled and game three for free. He was just happy to help. Highly recommended and we are lucky to have this place in our city. Thank you Faucet Shop.

I placed an order with Chicago Faucet Shoppe for an American Standard faucet, received an order…read moreconfirmation, and my credit card was charged at the agreed price. After the purchase was completed, I was contacted and told that their supplier had increased pricing and that I would need to pay an additional $183.40 for them to fulfill the order. When I declined, they stated they would not honor the original price and refused to complete the transaction. This is not a pricing issue from the customer's perspective -- it is a failure on the seller's side to properly manage inventory and supplier pricing before charging a customer's credit card. Once an order is confirmed and payment is taken, the expectation is that the seller will honor the agreed price. Attempting to pass along post-sale cost increases to the customer is not an acceptable business practice. I offered multiple reasonable solutions, all of which were rejected as "non-negotiable." The company ultimately chose not to honor a confirmed and paid order. Buyers should be aware that pricing shown at checkout may not be honored after payment is processed. I would not recommend doing business with this company.

I am writing to express my sincere appreciation for the outstanding customer service I have…read morereceived from Carmen and Demetra. For more than 30 years, I have had the opportunity to interact with Studio 42, and throughout that time, Carmen and Demetra have consistently demonstrated professionalism, patience, product knowledge, and a genuine commitment to helping me. Their service has stood out not only because of their experience, but of the way they make customers feel valued, respected, and supported. Both Carmen and Demetra have gone above and beyond in assisting with questions, product selection, follow-up questions, and guidance. They represent the kind of customer service that builds long-term trust and loyalty. In an industry where customers often need knowledgeabke guidance and dependable support, they have been excellent examples of what quality service should look like. I believe employees like Carmen and Demetra deserve to be recognized for their dedication and the positive impression they leave on customers. Their professionalism reflectsvvery well on Studio 41, and I am grateful for the care and service they have provided over the years. Please extend my appreciation to both Carmen and Demetra. Their hard work, kindness, and commitment to excellence have not gone unnoticed.

We were impressed with how much effort Elizabeth took into finding sinks that we liked style-wise…read moreand that would fit our existing cabinets. Our contractor was convinced that the replacement sinks would interfere with the shelving, but Elizabeth took the time to work with the contractor and assure them they the sinks would fit. She was right, and we are thrilled with our new sinks. We highly recommend Elizabeth and Studio41 on N Pulaski. Note that we went to several design studios and none of them came up with a solution. Elizabeth displayed outstanding customer service and follow through.

My first time visiting a HomeGoods in the city and I gotta say, I'm impressed! Not only is there a…read moredecent sized parking lot making it super convenient, but the store is much larger than I had expected. They had a great selection of decor, linens, cooking products, and other home accessories. I was really impressed by all the furniture! So many dressers, entryway tables, chairs, and nightstands to choose from. And lots and lots of mirrors! My friend and I had so much fun exploring the aisles. I ended up buying a couple mugs, some travel lunch boxes for my toddler, and throw pillows for our bed! The store was well stocked and very clean. The cashier checking us out was very friendly! I can't believe it has taken me so long to come here, but I will definitely be back!

Gross facilities.. every time. They're probably understaffed? Like most places. I don't dare post a…read morepicture of the adjacent stall.

We worked with Lien for our guest bathroom remodel. This was our first major remodel where we hired…read morean external contractor to do the work; the contractor recommended J&D for getting as many parts for our remodel as possible. This turned out to be a great recommendation! There were a few issues with the tub and toiler we got, but these were manufacturer issues and not anything caused by J&D. However, J&D corrected the issues immediately and went to bat for us with the manufacturer, so there were no costs incurred to us and only a very minor delay to our project. Overall, we'll definitely go back to J&D for future remodels and hope to work again with Lien in particular.

I worked with Lien for a replacement vanity for our powder room. We had a lovely but impractical…read moreKohler glass bowl and needed something more sturdy but elegant when our little one arrived. I did some cost comparison with a couple of the larger wholesale bath and kitchen retailers in Chicago, and the inventory at J&D was more what I was looking for and best value. Lien was very patient with my MANY questions, I was trying to recreate an image from a brochure. Having never done a project like this, I was extremely nervous. The resulting vanity, top, and faucet, is perfect. It's beautiful (even our guests were impressed), gave us more storage space and sturdy enough to serve as another station for toddler handwashing and morning tooth brushing.

AKB is just what it says--a store with kitchen goodies and bath design. I was skeptical about how a…read moretiny storefront in Andersonville, only blocks from my home and next to a storefront I spent a lot of time in when it was a knitting ship could have vanity stuff like I was looking for, but Yelp said they did so I suspended my disbelief. It all made sense when I found that they have a design area upstairs. Downstairs they have various kitchen items and gadgets. An appointment is required to talk about cabinetry and get some estimates. I met with Marnie, and she was fantastic. I had Opinions on what I did and did not want and she seemed pleased with that and that I had actually done the research on the cabinetry options she'd sent, so I came in knowing precisely which ones I wanted. It definitely made the appointment go more quickly since I already knew which door styles and colors I was interested in. She talked with me about some of the technical aspects (e.g., framed vs. frameless vanities, top mount vs. under mount sinks, etc.) and they had various examples on display. They also had most of the door styles to have a better idea of what they'd look like. For the bathroom in which the vanity would be installed, the options here were more than we wanted to spend. I'd like to consider an update for the main bathroom, though, and would look to AKB for that job. The companies they work with have really beautiful products. Honestly, it makes me want to do more remodeling (main bathroom! Kitchen!) because wandering around the showroom made me want everything! I'm probably not quite that much of a masochist given the construction that would entail, but....

Super-responsive customer service! AKB provided cabinetry for my kitchen remodel in 2021. When I…read morediscovered a loose joint this month and contacted them, they responded immediately, looked at the issue, and had it fixed promptly. I love the cabinets and am grateful for the quick support to keep them beautiful and functional. Thanks Kara and Marnie!

The best. We have bought a bunch of knives, ceramics, and kitchen accouterment here. Knives are…read moreawesome wedding presents. The staff is amazingly nice, knowledgeable, and honest. We've even done their knife sharpening class. Great place

Owner and staff don't simply work here; rather, they project genuine joy and expertise in their…read moreexceptional knife-related products and professional sharpening services. They provide good value and a terrific customer experience.

Very mixed opinion at this point after a very disappointing delivery of a vanity by the company…read morethey use, Bungii. One man and his wife showed up with a 400 pound vanity in a pick up. In the end, our contractor provided most of the manpower, equipment and guidance on moving the vanity. We paid Floor and Decor $350 for white glove delivery but they say it was Bungii we paid so neither will accept a request for reimbursement. Products great and other service but this is messed up!

Truly an amazing experience with Sonyia at the Avondale location. Not only with design but with…read moreordering and delivery as well. Highly recommend.

My wife and I selected Chi Renovation to do a complete remodel of our primary bathroom and to add a…read morehalf bathroom to our basement. We have nothing but the highest praise to give to them for delivering such a fantastic end result. The team we worked with was fantastic. We really enjoyed the hands on process of working with Elizabeth, our designer, who helped guide us through the entire process of creating our dream primary bathroom. We had a fair bit of back and forth throughout the design process but it resulted in some highly detailed and thorough design plans, which included realistic renderings, all the selected hardware and finishes, and overall layouts. We felt like we got great advice from Elizabeth, and she really listened to what kind of look and feel we were going for. We then got with Daniel, our project manager, who helped turn the plans we received into reality. He was also a pleasure to work with and always provided very clear project updates via text and phone. The teams he assembled for electrical, plumbing, and carpentry were all very professional and did great work. Daniel was also a great problem solver who was able to come up with clever solutions to any issues that came up. In summary, we are very happy owners of two completely new bathrooms spaces designed and built by the lovely team at Chi Renovation. We would highly recommend them for anyone looking for a remodel in the Chicago area.

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.