I rarely leave reviews, but this experience was so unbelievably frustrating that I feel obligated to warn others. My appointment with Dr. Anna Radziwon at Rockefeller Cosmetic Dentistry was scheduled for six months in advance. I arranged my schedule and even flew into town specifically for it--only to arrive and find out that she simply did not show up. The excuse given was that they couldn't reach my cell phone. What makes it completely unacceptable is that no other effort was made to contact me. I had an alternate phone number on file that was never used. I received no email, no voicemail on my backup number, and not even a basic courtesy letter. It's hard to believe that a professional office would rely on a single method of communication and then just give up. What's even worse is the complete lack of accountability afterward. After Dr. Radziwon had known for six months that I was travelling to NYC specifically for this appointment, Dr. Radziwon still made zero effort to reach out--no apology, no explanation, no attempt to reschedule or make things right. That level of disregard for a patient's time, money, and effort is beyond unprofessional. The cost of treatment here is extremely high, which might be understandable if it were matched by quality care and professionalism--but it absolutely is not. The service I experienced was disorganized, careless, and frankly unacceptable. The price versus the level of service is completely mismatched. For what patients are expected to pay, the bare minimum should be reliability and communication, and Dr. Radziwon and the office failed on both counts. This was a complete waste of time, money, and effort, and one of the worst experiences I've had with any healthcare provider. I strongly advise anyone considering Dr. Anna Radziwon and Rockefeller Cosmetic Dentistry to look elsewhere. read more

Terrible, terrible client service. They didn't schedule my appointment after I had confirmed the date and time (which they had offered) and sent them a copy of my insurance card as they requested. When I reached out to confirm my appointment, I was told that since I'd never confirmed on my end (I had, and provided the text history to prove this), they told me they were booked for the week and could no longer see me when I'd made the appointment for. They didn't even bother to acknowledge their mistake, let alone apologize. Update: they have texted an apology. read more

Dr. David Vaknin of Rockefeller Dentistry was assigned by Dr. Richard Nejat of Advanced Periodontics to serve as the prosthodontist for my implant-supported full-arch zirconia rehabilitation. After my implants were surgically placed and integrated into the bone, his role was to design a prosthesis that was functional, stable, and esthetic. Over the past two years, Dr. Vaknin has designed 12 failed prototypes, 9 of which have fractured. Despite repeated occlusal adjustments, intaglio modifications, and laboratory revisions, I continue to experience instability of the lower bridge, pain while chewing with visibly exposed hardware, permanent tissue damage, and altered sensation that has never fully returned. I remain in temporaries with no end in sight. Most concerning is the absence of a clear, consistent explanation for the prolonged failure to reach a stable outcome. The treatment progression has been reactive rather than definitive, with repeated "design revisions" instead of a clear diagnostic reassessment of root cause. In fairness, Dr. Vaknin initially appeared engaged and communicative. He reviewed aesthetics, phonetics, vertical dimensions, and contouring decisions in detail. However, as complications mounted, Dr Vaknin stepped back and, oddly enough, the responsibility of the bridge design shifted to the surgeon. It is my belief that Dr. Vaknin gradually distanced himself because he was handed a surgically complex, and surgically compromised foundation that made predictable prosthetic success extremely difficult. To be clear, my issue is not that complications occurred, full-arch implant rehabilitation is inherently complex; but that after nearly two years of documented redesigns and fractures, there is still no definitive prosthesis and no transparent explanation of why. I am sharing this experience so that others considering full-arch implant rehabilitation understand how prolonged and unresolved the process can become, even after extensive revision attempts, and can weigh expectations carefully before committing to treatment. read more

I had a teeth whitening appointment and I can say the serve was great hence the three stars. I am taking away two stars for the front desk, she had a attitude with me maybe because I'm a person of color. I say this because another patient came in after me (white woman) and the front desk person's demeanor changed. She was upbeat and said "have some water and hang your coat if you like''. This is something she did not say to me or other person's of color. This is crazy because the front desk person is hispanic. Also it was disgusting how she was coughing and touching people's ID cards/paperwork. I immediately put on sanitizer because I don't want to get sick and she gave me a nasty look. How about put on a mask if your sick or put sanitizer on yourself since your dealing with people, idiot. read more

Dr. Gedz and her practice was the first dentist I stumbled upon when I moved to NYC about 5 years ago. I have to say I can't recall how I found them, but the reviews are consistently amazing and I can echo the same feedback. The dentist isn't always the most fun or exciting place to be. Dr. Gedz' offices are both very clean, comfortable, easy to visit offices by Grand Central and Rockefeller Center. The practice is always very flexible with booking appointments and have friendly receptionists and dental hygienists. I have never had a bad experience with anyone here and it is nice to know they create an excellent patient experience. As an added bonus they are almost exactly always on time, which isn't always something I can say about a doctor's office! :) read more

I definitely love Dr.Liana Co. I can't say a dentist office is fun but the Rockefeller Cosmetic Dentistry is a really cool place to be if you're scared or you don't like it.Everting goes smooth Dr.Liana she explained me and recommended me the best way to do it , Paul is very prompt and organized about your schedule and insurance procedure, Moises is always around you make sure you're ok. I highly recommended . read more

I have been coming to this dental office for years and every time the staff is professional and personable. My dentist is great and does wonderful work and explains everything and makes sure I am happy with everything. read more

Came to Rockefeller Cosmetic Dentistry after doing some research for Invisalign. Dr. Gedz and her team are very professional, friendly and accommodating. She always listens to my concerns and provides recommendations for the best course of treatment. I've never waited more than 5 minutes for a scheduled appointment and whenever i need to contact her or her staff, they are quick to respond. I would recommend her to anyone looking for a high quality dentist in the NYC area. read more

Dr. Anna is very friendly and explained everything thoroughly with no rush. However the receptionist has an attitude and not trust worthy. She tried to scam me to sign the quote as payment agreement. If I did not pay attention, I would have signed. She is a liar. She should be fired. read more

Friendly, extremely professional and knowledgeable. I am so impressed with their Invisalign treatment and high level of customer service.

I never thought I'd be writing something like this, but because of Dr. Gedz and her staff I ACTUALLY enjoy going to the dentist! I've been a patient here for over a year, and have found each staff member to consistently be accommodating, respectful, and professional. Most recently, I went through a full round of Invisalign with the guidance of Dr. Gedz and her team. They helped me through the whole process, and I'm finally happy with my smile. If you're looking for a new dentist, you couldn't make a better choice with Rockefeller Cosmetic Dentistry! read more

Dr Gedz and her staff and very professional and organized, but don't lack in personality and friendliness! I recently opted to commit to Invisalign and Dr Gedz helped to make the experience a breeze. :) Highly recommend! read more

Dr. Radziwon has an incredible bedside manner and has been the only dentist in many years to really listen to my concerns. Two weeks before my wedding last year I needed my bridge replaced on the spot and she did an amazing temporary fix which lasted me a whole year. The whole staff is very kind, appointments start on time and they are really thoughtful when presenting you with practical and cost efficient treatment options. read more

Dr Laura and the team are highly recommended. Their technical expertise and office professionalism are the "best in class" for NYC based practices. read more

I have been a patient with them for two years now Dr. Ana has always been so nice to me, knowledgeable and helpful throughout my treatments. Recently got checked by Dr. Flórez he was fun to talk to and knowledgeable and patient with me as well. Lauralina is the best hygienist you could ever find! She's super human and her bedside manner is over the top. The staff are always friendly and willing to answer all your questions you feel welcomed from the moment you come in until the moment you leave. It is an amazing experience that I wouldn't change for another office for anything. read more

The experience I had with Dr Gedz and her entire staff has been exceptional - from the dental assistants to the office manager Paul. Everyone is so professional and helpful. I use to hate going to the dentist before I started coming here. The level of service and quality of work here is incredible. You are in good hands here and the value of the service is very high. read more

Please guys be very careful with Liana Gedz. She charged me a lot of money but I got no results.

Please yelp, do not remove my review, I said nothing ever offensive just expressed my negative experience with Liana Gedz, she made my teeth looks bad and made me suffer for a few years, promised a lot and fulfilled nothing. Bad dentist read more

Great team, service and care. I've been going for two years.

Dr. Silvia Ghattas was very gentle and kind and made sure I was comfortable throughout our appointment. She also made sure I understood the procedures she suggested I'd have and answered all my questions. I'd recommend her to anyone that's looking for a top notch dentist in NYC. I also saw Lauralina for a teeth cleaning here. She is a super nice person and a top notch dental hygienist. She was gentle with me and even went over how to better brush my teeth after our appointment. I'd definitely recommend her services to anyone! read more

I recently visited the office and here are my experience to share. Pro: Office is small; Located in mid-town; Wait time is short Con: Unprofessional. They rescheduled my appointment from 12:30 to 12. In the voicemail saying that if they don't receive a call back will assume I accept the change. But I still called to confirm that I accepted the changed. During my section, Dr. Gedz, who supposed to take care my whitening section, left for lunch and same as the front desk people. I was left alone with the assistant. After I was done, I could not find anyone else. I felt my tongue was burnt a bit, same as gum tissues, and throat tissues, some parts of my teeth got white marks, and teeth are super sore after the section. None of these were mentioned before the section started. I tried to reach out to Dr. Gedz on the same day by phone at least twice but no one get back to me. I contacted the office the next day and tried to leave a message for Dr. Gedz, but the staff member put me on hold. Summary: First, my issue is probably not huge that is why the dental office doesn't care much neither the Dr. But, it is just not the right mentality. Secondly, if they know their lunch hour is around 12:30, they should have schedule me to 1:30. I am patient and I would like to get my concerns addressed, but this dental office totally fail. read more

This is definitely the best dentist that I've been to in NYC. Staff are extremely helpful and professional. I have had lots of work done at this dental office and I am very pleased with how pain free it was. Cleaning, root canal, crown placement....all pain free. read more

I've been a patient at Rockefeller Cosmetic Dentistry for a few years now and I absolutely love every experience I've had to date. I primarily see Dr. Gedz and love how professional yet warm & friendly she is. I've never left the office in any sort of pain or discomfort. The staff is also incredibly helpful and they are all a pleasure to talk to whether it relates to my teeth or just my personal life. Paul is always smiling and so eager to make my life easier when it comes to appointments, billing and everything else. I recently finished my process with Invisalign and it was the easiest, most painless experience. I came in today, the last day of my 17 week schedule, and Dee took my molds for my final retainers. She went out of her way to make sure the molds fit comfortably in my mouth and didn't cause me discomfort when they weren't settling in correctly at first. I love coming to this office and will continue to do so even when I move to LI! At first I came because it was convenient and they accepted my insurance but I will continue to come because of not only Dr. Gedz but her staff as well. read more

This was simply one of the best dental experiences I've ever had. I went in late July for a last minute cleaning before my birthday trip. From the moment I arrived, I felt a sense of warmth by the reception I received, water, refreshments, and the staff seemed to have such a great sense of humor while still remaining professional. Not to mention, my hygienist was fast, meticulous and I felt zero pain. I'd go back in a heartbeat. In fact, every 6 months is the plan! :) read more

Dr. Gedz is amazing - I just visited the practice for the Beyond whitening treatment for my wedding. Now let me tell you - I was initially very skeptical about the treatment because I have some recession and very sensitive teeth in general. I'm talking, sometimes to air, cold water, even Crest white strips, etc. Dr. Gedz was super friendly, extremely knowledgable, and really just of person you could/would want to talk to for hours. She explained to me that Beyond whitening differs from Zoom in that desensitizing products are built directly in to the whitening gel. Prior to the procedure, Dr. Gedz will talk over you dental history and any concerns. Then she will put a protective coating on your gum line to protect this part of your mouth. Then under the light you go for two 15 minute sessions. After the first 15 mins they apply new gel. I was expecting some "zings" or general sensitivity during the procedure but literally nothing was uncomfortable at all! The worst part was probably the rubbery smell of the contraption in your mouth (and that's it)! I am now a bleaching convert. My teeth appear several shades whiter and I am a happy gal - especially with my wedding coming up next weekend! Other nice touches during this visit were: a cozy neck pillow to relax during the treatment, relaxing jazz music (you can specify your music type) and also a bell to ring if you start experiencing sensitivity. Would highly recommend and will definitely be returning!! read more

I need a lot of work and I am really happy to be doing it with Dr.Getz. I had to change dentists and am a big baby about it . Bad childhood dentistry takes a lot of repair and in addition to being careful and dedicated in her work, what I most value Dr. Getz honesty around my requests. I wanted to keep my original teeth after a sports injury . I was willing to spend more to do so and Dr. Getz could have encouraged that, instead she told me what she would do for the results I wanted. I have done two crowns, a temporary bridge, and get constant compliments on my smile. Dr. Getz is meticulous with her work and has gone for better results even when I was satisfied . I am truly thankful to be doing this work with her. read more

What can I say about Dr. Gedz let me sum up my words for her and her work ethics. Her working skills are beyond this world when she tells you that it won't hurt believe her cause she's right her soft gentle hands are incredible, her work is stupendous. Not to mention how super duper cool of a dentist she is. I highly recommend her! Thank you Dr. Gedz for always being there and making any accommodations to making me feel comfortable you Rock! read more

Dr Lee and the team at the 40th Street location has restored my faith in dentists! Not only are they friendly and professional, they only do what's needed and can create a flexible plan that works with your schedule. I skipped dentistry for many years and couldn't find a dentist who wasn't trying to knock me out and put fillings in practically every tooth. Dr Lee assessed my situation and gave me a very pragmatic treatment plan based on my actual dental health which was surprisingly pretty good. Now I have 6-month checkups and cleanups scheduled and I don't get nauseous at the thought of going to the dentist. Thank you Dr Lee! read more

I came to the office of Dr. Liana Gedz for a routine check up and cleaning for the first time. I dealt with Paul for all the insurance and coordination of benefits for my insurance and coordination of my treatment. I must say that Dr Gedz and her team go above and beyond for their patients (they did for me :-)) I had a crown placed and was terrified of the thought alone of getting the crown. Dr. Gedz and her assistant made me feel very comfortable and at ease making my fear dissipate. They played my favorite music during the procedure making me feel a bit more relaxed. The procedure was fast and painless! In one week I had my crown placed! I will certainly refer my friends and family to Dr. Gedz/Rockefeller cosmetic Dentistry. read more

I think everyone has a childhood fear of the dentist granted the fact that I had several fillings with the metal from childhood. I came in needing a root canal and she suggested that I changed my old 15-year-old feelings I was so nervous and so scared especially of needles but her touch is so light so precise it was honestly very comfortable and not even in painful. So I would suggest if you're afraid of the dentist then go see Dr Getz.... read more

This place is amazing! I went here to get a root canal and they were very accommodating and explained what they were doing every step of the way. It was my first time getting a root canal and they did a great job in making sure I was in and out very quickly. They scheduled a follow up appointment with me to make sure everything was ok and made themselves available if I had any questions or concerns. I would 100% recommend going here for any issues with your teeth! read more

Very friendly front desk. No wasted time. Made me feel comfortable. Explained everything as it happened. Frequently checked in to make sure I was ok. Provided options and opinions but ultimately left decisions up to me so I never felt pressured. read more

I'm glad I found an awesome dentist finally! The office is gorgeous and the staff are great and dr. Lee was so gentle and fixed my chipped tooth immaculately. I will definitely be referring my friends and family. read more

Dr. Flores is one of the most gentle and kindest dentist I have ever met. He took his time with me, he went over my xrays and explained everything to me. Love him and his staff I highly recommend him read more

I absolutely love Dr. Getz and the staff at Rockefeller Cosmetic Dentistry. All are so kind, helpful, honest and informative. My Invisalign process and dental service has been seamless. Dr. Getz ensures that you are getting the proper treatment and her honest and open feedback to help you with your decisions. During the process her and the staff keeps you aware of what is happening as they are doing it. Can't go wrong with them :) read more

First of all I always hated the dentist office as a child & adult. One of the reasons why now I needed so much work done. I couldn't be more happy with Dr. Gedz & my husband for finding her. All he did was brag about how good she is lol. She is super amazing, professional & fun. Such a happy person gets you in a relaxing mood. I can't wait for my amazing results. Getting 4 implants & other cosmetic work. read more

Loved getting my teeth cleaned. Dr Anna and her staff were very nice and friendly. The office was also very professional and clean. You will need to sign in at the front security in order to be let up so I'll suggest arriving on time for your appointment. read more

Dr. Lee is WONDERFUL and so is the rest of the staff. Greeted by smiles and knowing my name before I even approach the front desk and it's a very comfortable and calming environment. This shows dedication to providing their patients with excellent service. I am extremely afraid of dentists and dental work but Dr. Lee has made every step of my process of getting straight teeth painless. I am looking forward to the results! read more

Dr.Lee and staff are incredibly patient and professional. The whole team is pleasant, with a great attitude and kind approach.Have been seeing them for years. Will highly recommend Dr. Lee and her team to everyone who is looking for a great dental office in NY. You will loose your fear of dentists forever! read more

Was it from the welcoming staff who shiftily booked me a free consultation with Dr. Shin? Or was it the amazing, friendly and caring patient coordinator, Paul who explained the financial part of the process in a very detailed manner. Or perhaps was it the actual encounter with the magician herself, that is Dr. Shin. A girl will never know!! Lol! But the fact is that these people are amazing and there are no other words to describe their talent and passion that is dentistry. Growing up I have always had a complex when it came to my smile. As a young woman to be well aware of what society's perception for a beautiful smile was making me more self-aware and I knew something had to be done. For years I had searched for someone I fully trusted and I am glad I ended up at Rockefeller Cosmetic. From the first encounter I had with Dr. Shin she listened to my concerns and understood my needs. She was very honest and made some great suggestions that I know without her I would not have been able to make. I highly recommend going to Dr. Shin whether its just for a regular cleaning or for in depth dental work like myself. Dr. Shin and staff, if you get to read this please know that what you did for me and my smile means so much more to me than I will ever be able to put into words. Thank you will never suffice. Xoxo, Layla read more