Very fun place. Only a few issues. I went in with a very large group of young adults and we had the whole place reserved. There was 30 of us in line with the waiver already filled out, only waiting to pay. There were 4 employees behind the counter doing cashier duty and handing out socks only using one of the 3 or 4 computers behind the counter and it took about 25 minutes to get our whole group all through the register. There might have been a reason I don't know about but it seems like the equipment and manpower could have been used more efficiently that night. Another one that knocks it down a star: the mens restroom reeked. Absolutely overwhelming urine smell, they can do a better job of cleaning their restrooms. read more

If there was an option for zero stars, I would give it. Our kids definitely like to play here so much so that we were convinced to get a membership. One of the employees said it was a month-to-month commitment that we could cancel at any time if we stopped using it so much. Didnt turn out to be worth it so we decided to cancel that is when the problems started, they gave us a link to cancel. We followed the steps and canceled. Then they told us that it was a three month minimum commitment, which was never conveyed to us in the beginning by the associate who was peddling the membership. We reached out to the manager, who is rude and unhelpful. (jenna) just kept repeating that you had to go through a link to cancel, even though we had already done that and they were still charging out credit card. I asked her numerous times for information on who to go to in corporate so that we could get this solved. All she did was repeat the instructions which we had already done. Rockin jump is a scam. Do not recommend. If you must go because your children love it, make sure you never give them your credit card information. read more

Came back and was yet again disappointed.. my son wasn't allowed to go into the 42" area because he didn't measure up.. however, their measurements are not accurate.. my son is 45" and their height is set up in a drop down area.. the shift manager, Colleen, was so rude and unprofessional.. when I asked for a tape measure she got all worked up and refused.. not sure why, unless you know your wrong.. it's ok to be wrong, just own it.. long story short, their measurements are off, but about 3".. and Colleen lacks the competence to work in customer service.. read more

They were great unless you needed to get a hold of someone. I had been trying for over 2 weeks to get into contact with someone to cancel my membership. I tried calling, no response from an actual person. Left a voice mail multiple times, no response back. I emailed. I messaged through Instagram. I messaged through Facebook. I'm not sure how you can do business like this but it was extremely frustrating. read more

Went here with my babies. And had so much fun. But the place looks a little run down. Not dirty. Just old. The kids working at front desk were so helpful! But you should hire some older staff though. Or at least have older managers... Overall fun time! Tell the kids that work here to keep up the good work! read more

I do like the the concept of this place. When I was kid I loved to jump on a trampoline and once and a while I would land off the trampoline in a bush sometimes. Not the safest thing to do for fun. It is good exercise and gets our kids off their devices for a hour or two. Just please remind your kids to be safe and if they feel a pop in their ankle don't go back and jump until they are in so much pain they can't walk. That's what my 12 year old did and we thought she had a broken growth plate. Long story short she tore a ligament and it was so swollen you couldn't see what happened in the x-ray. The Dr. who put on her partial cast said he see a lot of kids in the ER with injuries from Rock n Jump. read more

Rockin Jump Modesto - Rock n jump injury, that's why you sign a waiver so you don't sue this s@%t out of them when your kid ends up in the ER. - Trampoline Parks Near Me - Modesto, California

Hit a kid in the face with a dodgeball. Pretty satisfying. supercalifragilisticexpialidocious

A very nice place to take the kids, but it did seem like they needed a little maintenance. The couches were ugly just throw them away please. And the stunt bag area needed some fixing, but other than that the kids don't care they love to jump. read more

now know as sky zone this place needs some major help! everything is run down! food court take for ever and food is not good at all! we also paid premium price for a party room and they let people take up all public tables and make there own party room which is upsetting to us who paid for a room and people that have no seating now! very disappointin! read more

AMAZING! I always go here. Even though its now Sky Zone they upgraded it! A lot of supervision and the best staff and great food!

I brought my grandson there for the first time tonight it was a neon night situation or occasion and I asked one kid to pull his pants up that were lower than his butt cheeks the next thing I know over a hundred children were wanting to fight me videotaping me and it appears an employee of rockin jump might have given them my name. They said that I told the child to pull his pants down and I was videotaping him the gentleman sitting next to me told the worker that I did the opposite told him to pull his pants up I guess I shouldn't have said a word who would have ever thought this would happen at a child venue. I am right now seeking a lawyer I wasn't allowed to videotape what the children were doing to me circling me wouldn't even let me outside the police had to come and report was taken and I had to be escorted to my car but you had all those children were able to videotape me I'm 55 years old and not interested in little kids for heaven sakes rockin jump was not supervised tonight in any way and the kids ran the place not the employees read more

I had my daughters birthday Last weekend it was a disaster. Our host was Genesis Rocha claims to have a "manager" shirt lol this kid have no manners. Walks around like she really owns this place. During the bday reservation I had to pull out my party she was no where to be found to ask her for a lighter, knife to cut the cake. Utensils. When signing waiver we lost 25 min in trying to have my guest sign the waiver. Incorrect link. The girl kept rolling her eyes she could of explain to us better since my guest had never done this. My package had a free shirt for bday girl and I also purchased another one for my younger son. I got nothing. And I got charged for the extra shirt. When it was time to go during opening presents this girl just came in to clean up. Literally pulling the table clothes from underneath the gifts. It was terrible. Swiping our feet literally we had to leave so fast. I was in shock. I left a msg the same day to express my complaints and it's been a week and no one has ever called me back for at least an explanation of the charges on my receipt. read more

I got my son a membership and he loves it. I bring him whenever I have time. It's like taking him to a gym and he enjoys it. The staff is super friendly. I would recommend the membership to anyone with kids the love to play. read more

We went to the neon jump from 8-10pm for my daughters birthday there were 8 of us total jumpers and 10 total guests I spent $215 on tickets alone not counting drinks and snacks. I am so disappointed I don't feel like we got our moneys worth we had to leave at 9:15pm because the environment was not a place we wanted our kids in. Our kids ages range from 13-6 was the youngest guest with us, the place was nasty every table was covered in old food and trash, the bathroom floors covered in urine kids walk on that with their socks then go jump on the trampoline!! There were a ton of older kids making out, teenage girls wearing shorts so short their butts we're showing, the boys were using vulgar and Inappropriate language!! These same teen boys made one of the female workers cry as well as yelled at a male employee for not giving them free stuff and called him names as well as "gay" which really ticked me off as that should never be used as a Derogatory term. We also witnessed the same group of boys trying to steal drinks from the fridge anytime the workers turned their backs I let one of the employees know but nothing was done as these are either friends of one of the employees or they were to scared to do anything because they are just kids themselves trying to run an establishment. I will never bring my kids here again I'm very upset I spent the amount of money I did and had to cut our visit our short and it was ruined the time we did spend there due to total lack of control and disrespectful teens and children. We were there sat sept 17, 2022. read more

I just wanted to take the time to thank ISAAC, how awesome he is. My son hurt his leg a little while back and he was first on the scene. He made sure we were comfortable, okay and didn't leave our side. He exceeded my expectations!!! I was very impressed. His parents have done a excellent job raising such a great young man. You have a excellent employee on your team!!! Thank you Isaac! read more

Why can't you guys replace those nasty couches that are all ripped up it's not a good look for ANY business!!! I mean come on are you that broke you can't even buy decent couches from Craig's list to replace those dirty looking ripped up couches it's a horrible eye sore not to mention your bathrooms are dirty!!!!! Maybe this owner isn't that involved!?! Looks like you should be on undercover boss and have someone tell you what needs to change because I see a lot of people telling you about the dirty looking couches and they are still there! read more

We have a wonderful time at my friends daughters birthday party!! Carson was best! He took great care of us!!

We just had our 2nd birthday party celebration for my daughter, and Rockin Jump never disappoints us. We are also members so I received a discount on the entire party. Our party host Carson was so attentive, friendly, and went out of his way to make our party special. Makayla was so extremely helpful in pre-planning with me including the decorations, helping our guests with check in, and ordering additional food and drinks. If you want an easy and stress free birthday party for your child, do not hesitate to call Rockin Jump. My children love this place! read more

5 stars for this staff for helping us and accommodating us since my son has Autism, anxiety and sensory processing disorder. Came here on Saturday for a birthday party and it was packed- tons of kids. My son didn't understand that we first had to stop at the counter- get a wristband, and socks.. he just saw kids jumping and saw trampolines (he is obsessed with jumping) so he was really hyped and over stimulated instantly. He was also very anxious and overwhelmed because it was loud and there were a lot of kids. He went straight to the jump area and It was a battle to try and get him back to the front. He started to meltdown and people were staring at this point I was in panic mode. I spoke with one of the staff and explained our situation and she got management involved. We had about 3 people helping and they brought socks and wristbands to us. That meant the world to me. It was nice to see a event space be so understanding, and made us feel completely comfortable. They were so helpful and it makes me want to take my son there more ! So if you have a special needs child I highly recommend this place even though it is loud and busy. Thank you Rockin Jump Modesto team read more

Rockin Jump Modesto - Trampoline Parks Near Me - Modesto, California

Workers are nice, but this place is very dirty, run down, and not clean. I think with covid around their should be at least some type of sanitation. Probably won't be going here again. read more

First time taking kids here. The customer service was great and very informative. So great to be able to purchase the tickets, reserve the time, and sign a waiver online. That eliminates a lot of time during check in. The socks are very cute and comfortable. The jumping trampoline were a great size. My kids really enjoyed the rock climbing. There's also four other kinds of different activities. I really enjoyed the massage chair. There are an employee to supervise at every activities. Overall we had a great experience and will definitely return again. The kids had a wonderful time. read more

The staff here is amazing with the kids. Modesto needed a fun place for kids to come and have fun

I attended a birthday party for my granddaughter's here today. Everyone had a great time. I was very impressed with the staff, especially Jess! She was so organized and wonderful with the children! Remarkable young lady! read more

Fun for the whole family! They have a section for children under 6, which was perfect for my toddler. My older kids had a blast in the dodgeball area. They even have a joust with a pit of foam! Fairly clean, they make you wear their green socks with orange sticky stuff on the bottom so you don't slip while jumping. I will for sure go again with my kids! read more

Rockin Jump Modesto - Dodgeball section - Trampoline Parks Near Me - Modesto, California

Had my sons 12th party there tonight and all I can say is amazing things. Well, about our party and host at least. The two or three at the desk looked miserable and like they didn't want to speak. Our party host was amazing. Wish I remembered her name, she wore black glasses and had long dark hair. (If you see this THANK YOU) for being so nice and helpful! She really was great. My 3 year old was amazed by one of the guys on the trampoline. He was in a red shirt, blond hair... He got to know my son by name and started to play with him and ran all over to the different trampolines and jumped with him. The look of joy on my sons face was the best thing ever. Actually most all of the staff that were watching the play areas were great. They interacted with the kids and were giving them hi5s all night. Overall great experience. It is pricey but we were lucky and got an amazing host and staff out on the trampolines. Thank you staff of Rockin Jump! You made my 12 year olds day as well as every other kid in attendance! read more

We did our own walk in birthday party here for my son, it was clean, the staff was great, we were able to sit at their tables they have in the lobby area and they held our cake for us. We found a great deal on Groupon for all of our jumpers, and it wasn't too crowded either. A great affordable last minute birthday place. read more

I've been here many times with my kids. Every visit was a good experience until this one. We haven't been here in a while and things have definitely changed. There's usually an employee at every attraction providing supervision and enforcing rules. Every child would get a turn on whatever is is they were standing in line for. Today there's ONE employee supervising an entire building full of children. It is complete CHAOS in here. It's literally like a free for all. If I would have known this I would've spent my $60 elsewhere. If this is how it will be from now we surely won't be back. read more

Kids love love love this place. I would highly recommend this if you have super active kids and no clue where to take them lol!

We had a birthday party for my daughter and I was very happy with how everything came out. Milleina and Amber did an excellent job throughout our whole party time. They set up, served, cleaned up and kept the party flow going. They were extremely friendly, kind, and helpful. Definitely worked hard to make sure the party went smoothly. The one thing that stood out the most was they seemed to enjoy what they were doing and didn't act like they didn't care about their job or didn't want to be there. They were friendly and talking to the party guests (11 year olds) and were very professional for being seemingly young. Even the staff lead Iggy was very helpful and friendly. The best thing about it is you don't have to lift a finger. Thanks Rockin Jump for an awesome time. I would definitely book another party there.... ALSO Don't forget to tip your party hosts! read more

I had not been here since they first opened and I decided (although a bit hesitant) to stop by. There wasn't a line, so I spoke to some friendly employees as soon as I walked in and I was told to fill out two waivers. When I was done, which didn't take long at all, I payed $31 dollars for a 1 hour jump for 2 people. They actually have some good deals to jump monthly but I passed on them. We bought socks and then started our hour jump. It was a Thursday at 7pm and it was just perfect!!! My son is 4 years old, so it not being busy allowed for him to jump safely and get to do all the activities as long as he wanted. Since he is so young, he wasn't allowed to do one of the activities because of his height ( yes he threw a tantrum when they said no). I highly doubt he would be allowed to do the rock climbing, and the dodgeball area ( I think that's what it's called) is not safe for him. Overall there isn't much to do for him, but we had a good time on what we were able to do. The employees were friendly, they have a snack bar ( I didn't order anything because they closed it around 7) and they had a mini arcade/ candy area. It wasn't spotless but it was clean, I mean there are kids running all around. To be honest, I would hate to go when it's busy...and also I think it's more for kids a bit older than 4 years old. When my son and I left he said, mom that was fun! Other than that if you're jumping with your kid, be ready to do nothing for the rest of the day! Good thing I went home to sleep :) read more

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This location needs help. We stood in line outside in the rain for over 30 minutes just to get checked in. Everything was dirty. The bathroom looked like it hadn't been cleaned in days. The couch in front of the cubbies is ripped to shreds & should be taken to the dump. Attractions closed. (I would have purchased less time had I known not everything was open - They need to let customers know at the front counter if something is closed! We ended up leaving with half our time left, because the kids got bored!) The employees are all clearly miserable. Corporate needs to come in and shut this place down for like a month to CLEAN, repair, hire, and train. It's in trouble. read more

Just want to say Rockin Jump in modesto has really stepped up customer service, a year or so ago everything was a problem, but today the store manager Tracy made us feel like family...we had a large group with expired coupons...waiver issues...Tracy and staff were super patient made sure it all worked out and got the kids on the trampoline super fast! I will 100% recommended this place to my friends and come back soon! read more

We have been here a few times and the place is great. Very clean and sanitary for as many people that go there daily. The one opportunity that I have come across the few times we have been there is this... If they are not busy, why do I need to get out of line to go fill out an electronic waiver, then return back to main line, wait, they pull up same waiver on there computer. Just assist me and fill it out by simply asking me the questions. Seems silly to me. I am the customer, you should strive to interface with me as much as you can, that will encourage to return. Almost seems as though the position of cashier is it needed there, just automate it. Customer Service = Keep your job! read more

My 10-year old son has a great time jumping here and playing dodgeball... that is until the adults decide to join in. What is with adults CLEARLY targeting the younger kids and aiming for their head at full strength? Once or twice I could excuse as bad aim, but every time? I'm not sure if the employees are afraid to confront the adults/older ones about this behavior, but it's gotten to the point that my son doesn't want to go later in the day when those older ones are known to be there. Employees should strictly enforce the rules, and maybe ban these people whose sole goal appears to be to hurt people who are smaller than them. Hate to say it, but I won't be spending any more money on passes or memberships until they do something about this problem. read more

Whatever you do, don't buy a Groupon. They redeemed my Groupon the minute I booked time and now my kids can't go on the day I booked it and I can't get my money back or apply it to another day. I bought a weekday Groupon and want to apply it to a weekend day and pay the difference but they refuse so now if I want to take the kids I have to pay for a whole new session. Booking time with a Groupon was a nightmare too. I had to call because you can't book online with your Groupon. Lesson learned, I promised the kids we would go but it definitely won't be a regular thing. Being inflexible when you're dealing with something involving children just ticks me off. read more

No good customer service, especially the manager, very rude. Would not honor Groupon coupon even after I showed them the screen shot from Groupon Chat that stated I could use that specific coupon for that day. Will not be returning here . Should have went where we always go... "Turlock Get air" they are professional and treat customers right! read more

We just had a wonderful experience at Rockin Jump. We came as a family, including my special needs son. This can be challenging at times with my son's disabilities. Staff member, Adam, was so great with my son. My son wanted to jump with him and Adam patiently went in and jumped for a second. He was so sweet and patient with him. We truly appreciated the attention he gave my son and the ability for us to enjoy this as a family. Thank you Adam!! read more

Rockin Jump Modesto - Trampoline Parks Near Me - Modesto, California

We had a fun time for a child's birthday party. Sophia was an excellent and attentive host. The in and out policy is weak. Anyone can come and go as they please. While the workers all wore masks, very few of the patrons did. Pizza was ehhhh. Kids are dying to go back read more

This location is now sky-zone. And it has gone down hill staff wise. Our first time going since rock n jump (which was a great experience) however, the front staff for sky-zone are so rude. They wouldn't allow me to purchase a time slot at the front desk they said they were all sold out. Yet I went on my phone purchased the time slot I wanted and then they let my daughter jump. So stupid. Afterwards she didn't even check my online barcode, she just told my daughter she could go ahead. No wrist band nothing. No receipt nothing. THEN I told the girl at the front desk whom was either nervous or just rude just because I was asking questions since we were new to sky zone. Anytime I asked something she looked at me and walked away. So I googled all the questions I had since the staff had no idea what they were doing. Mind you there was no line and wasn't even busy. I told her thanks to google I got my answers answered. Wonder what people do who don't have that kind of access and she just shrugged. They have young teenagers operating a business which is fine if their employees are doing their JOBS however she acted like she did not want to be there! Horrible customer service. read more

Had my daughters party here today and our host, Avery was phenomenal. She took care of everything, set up, prep, serving and clean up. Our room looked perfect, my daughter loved it! She also offered to take our photos for any opportunity she could and was extremely friendly. The price is well worth the work, and tipping should be mandatory with the level of service provided in my opinion. Great time for my toddler and out families! read more