I usually don't use dealerships for car work, but I chose to try it last year when I purchased my Mazda CX5. It has been a great experience! They have been kind, accommodating, and the price is a little cheaper than my normal car guy. I highly recommend Roger Beasley Mazda South. read more

Friendly and professional, Geo Villarreal helped us from A to Z making everything easy. I recommend Roger Beasley Mazda 100%. A great experience! read more

Timely service It took awhile to schedule routine service, but once there, I was put in an hour. read more

Tim, my salesman was so helpful in getting me into the car that I wanted and got me out in a relatively quick time. I would recommend him and Roger Beasley Mazda to any of my friends or family. It was a great experience. Also, they gave me a really good deal on my trade in. read more

Excellent service, quick turnaround and friendly staff. Very thorough inspection of car and video to show process. Good recommendations for maintenance going forward. read more

Sam in the service Dept. was great! He let me know what was going on as my car was being serviced and what things I might be coming up in the future for maintenance. Service room was well stocked with drinks and snacks. This is the first time our family has purchased a Mazda. We are so happy with the service and the automobile that we'll be getting out next one there as well! read more

Great service, didn't have to wait very long. Clean facility. Would go again. Nice guys.

Would 100% recommend Roger Beasley Mazda! Everyone was so kind and made the process very smooth.

JOE , JOE and Mert are absolute world class if you are looking for a new vehicle or used this is the place I sold cars for 3 years and I have never come in contact with the professionalism and attention to detail of those gentlemen. 100/100 read more

best decision to buy my mazda here. staff are attentive, courteous, and helpful. whatever i needed, they provided. always a great experience when i visit for my service checks. read more

Great service. I like the video description of the car service. Honest business and service.

Friendly and efficient! They have a nice waiting area with coffee, water, and snacks One of the things I love the most is they allow their employees to bring their dogs to work with them read more

They were professional in all stages of the process. Miracle was knowledgeable of the Mazda products.

I bought a used car in this apneas location a month ago, a week ago I had to take it to put a new part because it was giving problems from the same day I bought it, and to top it off they also sold it to me with the broken air conditioning that works when it seems, I feel scammed, deceived, stolen. When it comes to claiming people who had to do with the sale of the car, no one wants to show their face and they don't tell you the truth, everyone evades their responsibility, I do not recommend that they go buy cars there since they scam you and sell you cars with mechanical problems, guys don't let yourself be scammed by these people from Mazda in the south of Austin they are good or scrupulous what interests them is that you take the car and if it has any problems they are not responsible read more

Roger Beasley Mazda South - Este es el cargo honda Cr-V - Auto Repair Near Me - Austin, Texas

My experience with this business has been horrendous. I purchased a brand new Mazda paid in full several years ago. The customer service in the dealership was quite clumsy, being passed around to about 3 salesmen in the one visit to buy the car. The last one who finished the transaction was brand new, and no one stayed near to make sure he did everything correctly. They told me to expect my title in the mail in several weeks, to which it NEVER CAME! I contacted them at least 3 times about this and never got a reply. When we verified the address, they had entered the wrong one, one that does not exist! I gave them my driver's license so it should have been copied from that, but it was not. After giving them the correct address, it was still wrong the next time I verified it. They also had a completely wrong phone number for me in their system! I have no idea how they managed this. It also happened twice. The only answer I ever got about getting my title was a vague "you have to go to the city"...clerk? office? something? I have to be inconvenienced because of their mistake. I have yet to receive my title due to being ignored by this establishment. Additionally, anything they were supposed to send me by mail, or contact me via phone was obviously not received due to their inability to save my correct address in their system. Maybe they're not always this incompetent, but I would never recommend patronizing this location. read more

I can't say enough great things about South Austin Roger Beasley Mazda. This team went above and beyond in every way possible -- they genuinely know how to take care of their customers and are absolutely willing to work with you, even when things seem impossible. A huge shoutout to Brady, who never gave up on us -- even when I personally thought getting me and my family into a Mazda CX-90 was out of reach. His persistence, positivity, and belief in making it happen truly meant the world to us. Tim, our salesperson, was simply excellent. Kind, knowledgeable, patient -- the kind of person who listens and answers your questions without pressure. He helped guide us through the process smoothly and made it feel personal, not transactional. Joe from finance also stepped in to handle the final details with such professionalism and clarity -- and Carlos, the manager, really pulled everything together to make this dream a reality. It felt like the whole team was invested in our outcome, not just the sale. And it didn't stop there -- a huge thank you to the entire staff for being so friendly and warm with our toddler, and a special mention to their shop dog Woody, who was patient and sweet enough to let our little one sit and play with him. That personal touch made the experience unforgettable. Honestly, if I could give more than five stars, I absolutely would. Thank you for getting us into a Mazda and for making it such a memorable, family-friendly experience. We're beyond grateful. -- A very happy customer read more

Had an oil change and tires rotation. The service agent was great in answering all my questions.

warmly greeted by Matt. my assigned associate was Alana. She was super friendly and personable. I was able to get in and out and my recommendations were clearly explained to me. Although the car servicing was great, while I was waiting in the lobby, the TV was not working and the salesmen were pretty loud and disturbing. I was interested in updating my car and was browsing at the models on the floor but neither of them approached. read more

Full disclosure: As a returning customer, I actually walked in with an attitude (and not a good one) because the salesperson I'd been dealing with over text ghosted me. My attitude quickly turned around the moment I was greeted at the front desk by Dee. She introduced me to the equally fabulous Virgil White, and I walked out that afternoon a very happy customer, with my second leased vehicle from them. read more

Beasley Mazda the most professional and experienced sales and finance people I have ever met. Tim you're the best salesman I have ever come to know read more

Our sales representative, Tim was very knowledgeable and went above and beyond for my husband and I. He made the whole process very smooth and enjoyable. If you're looking for a vehicle, I highly recommend Tim to be your sales representative!!! read more

Fantastic customer service, excellent waiting room and great team. Everything done properly while I waited at a very comfortable lounge full of snacks and drinks. read more

BUYER BEWARE: We bought a used car from Roger Beasley South, and within a day, the clutch failed, making the car undriveable and leaving us stranded. We had to pay out of pocket to get it towed back to the dealer, where it sat for five days without a single update. When they finally looked at it, they informed us--only after the fact--that they had replaced the clutch just before the sale. Then they had the nerve to blame us for the failure, despite our decades of experience driving manual cars, despite driving it only 25 miles home, and despite an independent mechanic (whom we hired later) finding hot spots and burrs on the flywheel, likely from improper machining. This issue should have been addressed before the sale, but instead, Roger Beasley chose to use or reuse a poorly machined flywheel, causing the new clutch to wear out almost immediately. To make matters worse, they quoted us an outrageous $4,800 for the repair and refused to buy the car back. They finally offered to cover half the cost ($2,400), but by that point, we were so fed up with their lack of honesty, delayed responses, and the fact that they ordered the wrong parts, that we moved the car to a trusted shop and paid the full repair cost ourselves--just to avoid dealing with them any longer. Roger Beasley's complete lack of transparency, accountability, and apparent disregard for customer trust has cost us time, money, and peace of mind. If you value honesty and reliable service, do yourself a favor and avoid Roger Beasley South at all costs. This experience has been a costly mistake, and we wouldn't want anyone else to go through what we did. read more

I had a great experience. The atmosphere is very cozy, and the staff come off as very kind, genuine people. They worked with me on price and took time to explain things in detail. Shoutout in particular to Daniel and Laura! read more

I hada great experience. No bs. Total transparency and they got me into the car of my dreams. Thank you, Mahil and Conrad. You were both a pleasure to work with, I regret going to the guys (used car dealership) next door 3 years ago. I wish I had gone to Roger Beasley first. Welp, on to the future with my sexy new ride. 2017 Nissan Rogue!! read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

Took my wife's car in for quarterly service and as always the staff was very courteous and helpful. It's great to greet with a handshake and a smile like we used to do things 30 years ago! The young lady down the counter remembered my name like I was in there yesterday instead of 3 months ago. Good folks and great service! read more

Very good customer service but charge too much for the oil change. TV in waiting area doesn't work consistently and stuck on the view.

Everything, Mason was terrific showing me what I wanted. I recommend him 100%. Excellent customer service!

Excellent customer service Staff are professional and friendly Office is always clean. Waiting area have snacks and refreshments While you are waiting,you are greeted by everyone who passes read more

Super smooth process! Extremely friendly helpful staff. Highly recommended! Would definitely lease again

Great service! They were very professional and I will continue to bring my car to this dealership for all my car needs.

Well Mazda South has officially ruined me for all other car dealerships because I had SUCH an INCREDIBLE experience with them!! After being a car accident in early October, I was incredibly anxious about getting a new car during the auto claim process, however the Mazda South team walked me through the whole thing and made it such a breeze! Thank you to Ingrid for your patience and helping me find my perfect car! It was also just so fun to chat with you! A HUGE thank you to Jake Hudson for helping me with the financing options, this was the least stressful experience I've had when "checking out" at a dealership. And it was absolutely lovely to meet Mr. Brett Hill, thank you for checking on me throughout the process and making me feel most welcomed. 12/10 team, thank you so much again! Also, I purchased a 2022 Mazda CX-5 with the premium package (I think) but very fancy & the "no worries" warranty package; worth the extra spend. I'm planning on having this car for ages! Cherry on top was the pink bow on the car and a team member taking my photo before I drove off :) read more

Roger Beasley Mazda South - 2022 Mazda CX-5 Premium Package AWD. The cutest touch adding the pink bow so I could take a photo! :) - Auto Repair Near Me - Austin, Texas

The Service department at Roger Beasley Mazda South is truly exceptional and I've been using it for years. They are really the gold standard. I always use the same technician, MATT, and he takes wonderful care of me! Pricing is pretty standard for a car dealership, but ask if there are any coupons available, and they are happy to accommodate. The waiting area is great whether you want to watch TV or work more privately. There are three separate waiting areas to choose from and at least one has a charging station so you can plug in to work on your iPad or laptop. Coffee and hot chocolate are complementary, along with a number of snacks. I drive in from out of town for this dealership, so I typically just wait. Service is professional, and prompt! I think a shuttle is still available, and you can always make arrangements for a loaner. PS. Matt loves Hostess DingDongs! read more

Roger Beasley Mazda South - Brand new Mazda, CX 90. Pretty sharp! - Auto Repair Near Me - Austin, Texas

I love that they send me a video from the maintenance bay showing me how they are servicing my vehicle.

Amazing service! Staff is always helpful and waiting area is great if you have a little one!

This is my update from my review posted on Sept. 30th, 2025. I was giving Roger Beasley ( Mazda ) an opportunity to reach out to me and make it right. I guess they do not care for I have not received any outreach. What I will say, I had a great sales person, she was great, this is not on her but management. I would look at other options first in the purchase of a vehicle. Carvana has many, yes some miles on them but up to $ 15,000.00 less for the 2025's. I do not like the bait and switch. I do not like I was not offered Mazda Mobility Program Cash Bonus, $500.00 customer cash or $500 Mazda military appreciation Bonus cash. These are Mazda USA incentive rebates. You can decide. Now I am stuck with a Bad experience for as long as I own my car, and have to return back for the service. I hope the service department is a better place. read more

We bought our car at this dealership and in general our experience has been good. However, getting a service advisor to respond to a phone call has always been a huge challenge. It is an annoyance we have dealt with since we haven't had any major issues - until the other day. We have a three year old vehicle that suddenly wouldn't start and needed to talk to someone with experience as our car is due in for service next week and may need to be towed. I left a text message, as the sytem requested, and I left two voice mail messages. I expressed the importance of a call back. No one called me back all day. This is frustrating. We spent a lot of money on the car so one would at least expect the courtesy of a call back. This has always been an issue, in the past we have had to get sales to go over and find someone to call us. What is so hard about a call back at some point during the day. read more

Although busy, the work very hard to do the best job and get your car done quickly. Like that they have shuttle service within 10 miles.

Awesome service experience. Brought my car in for 40k service and was met by a friendly knowledgeable team who exceeded my expectations. Love the inspection video with commentary which visually indicated concerns to be addressed. I was kept me up to date by text and quickly sent me an estimate of recommended work which I could simply approve or not. Work was done efficiently and a a reasonable cost. Thanks Matt C and team! read more

My car was taken into service quickly; I didn't have a long wait for completion. I was happy with my experience.