Don't buy from here. My brand-new car has only 2,000 miles and already has multiple unresolved issues. The service department won't schedule appointments and pushes you to an AI system that doesn't help. All I hear is, "That's what the warranty is for." A warranty doesn't fix the inconvenience or poor customer service. Extremely disappointed. read more

In Service *****Chelsey & Jimmy were on the ball and always efficient & caring to take care of my vehicle !

Great servicing experience as issue was covered under warranty. Loaner car made life better and appreciate that service department is open at 7am so I can beat the traffic. read more

Please avoid this place. You will leave feeling stupid for asking questions to the salesman as they feed lies to your face. They got me good here. Part of the blame on myself for trusting them and I was in a desperate situation at the time but yesterday was my first payment on my loan. As I realized I've spent over $1000 on this used vehicle before my first pay I felt the need to warn others not to be so foolish. Stopping here will cost me for years and has made trying to better my situation and get out of a car that was no longer running put me into a situation in a car that now has me in a bad vehicle situation again plus a growing financial hardship. Thanks, Rodger Beasley! read more

They are very good of reporting progress even sending a video and suggestions of future needs without the high pressure.

Great experience in the service department. They go above and beyond ensuring you are well informed during your service visit.

They got my car in for service quickly and were very thorough. I like how they send you a video of your car stating what was done.

We visited Mazda South last week to look at a CX-30 and initially worked with Sam, who was friendly, knowledgeable, and easy to talk to. We were genuinely interested in continuing the conversation until a manager stepped in. For the sake of professionalism, I'll leave that manager unnamed. The interaction was deeply off-putting. The approach was pushy, uncomfortable, and frankly slimy. When we tried to leave, he repeatedly attempted to stop us, which crossed a line and made the experience unsettling enough that we wrote off the dealership entirely. Fast forward to this week, James, the new Used Car Sales Manager, reached out. I was very clear that we were not interested in moving forward due to the prior experience. To his credit, James took that seriously and said he wanted to make it right. Despite my initial hesitation, James and Sam both followed through. They were respectful, transparent, and genuinely focused on fixing what had gone wrong. They worked out a fair deal, provided excellent service, and ultimately earned our business with a CPO Mazda CX-30. In a world where too many car dealers still rely on slimy, high-pressure tactics to take advantage of customers, like the manager we initially encountered, James and Sam did right by us. If you're considering buying a Mazda here, ask for Sam and James directly. They're the reason this story ended positively and the reason we're comfortable recommending the dealership despite a very rough start. read more

Pre-scheduled appointment and had several reminders of the time sent to me. Was greeted by Service Adviser upon arrival. Check-in was quick and painless. My vehicle was taken for service on time. I received notice of work completed (general service check, oil change, 21 point check) in 70 minutes. Check-out was efficient and thorough. The whole visit was professional and painless with very decent cost. read more

I walked in and saw almost exclusively men. It was so odd almost like either no woman want to work here, or they treat them poor so they quit, or maybe they fire every woman they hire. Overall kinda sexist car dealership vibes. read more

purchased my car from Roger Beasley Mazda South. get my car serviced here as well. it's all good except I wish people looked more friendly in the service dept. With couple exceptions everyone looks grumpy or like your annoying them. Smile guys! The way it is now most of you don't look approachable to a customer. read more

I had a great experience at Roger Beasley Mazda. The entire team was welcoming and really took the time to understand what I wanted in a car. Daniel and Laura were exceptional and incredibly helpful in making sure I drove off with exactly what I was looking for. Huge thanks to everyone for making the process so easy and enjoyable! I will definitely be returning! read more

Smooth sales and financing experience! Not high pressure sale which is appreciated! I drove from San Antonio to Austin, was worth the trip! read more

I bought a used 2024 Mazda from Roger Beasley Central. Low mileage beautiful car. The car had problems the dealer was technically not responsible for. I was upset and called the dealer back. I talked to the general manager, Mark Thieme. He assured me the dealer had no idea and made it right. I was more than I little impressed he cared more about the customer than profit. They have earned my respect. Danny G read more

These folks know what they are selling--high quality, professionalism, a great product at a fair price! Sam was our salesman and he was fantastic--no high pressure sales but knew a ton. But the sales manager and Finance were helpful and easy to work with. Best car buying experience ever!! read more

I will never buy a car from any place else, again. My whole life, I've bought cars from private owners to save a few dollars... but when you have a Dealership like this (which is private owned, operates under their own principals, and the sales reps don't work on commission), it doesn't make sense. We had Bailey Striplin who we loved, he helped us so much, and the manager Dayron Monert made it all possible... It doesn't make sense to take the risk doing a private sale anymore. I wish I could go back in time and buy all my cars from them, I would recommend them to anyone. They just sold my mom a car, and took excellent care of her (it took a week to find the right one, and I'm so grateful for the time and effort they took) We were soooo apprehensive to go into a dealership, it usually feels like walking into a Shark Tank, but this was nothing like that. To illustrate that, at one point, we switched to looking at cars that were $7000 less than the car we came in to see, and Bailey showed equal enthusiasm and excitement for that car as well, he continued to just give us information, no pitch, ah, it was all so refreshing. We had the freedom to explore options without being rushed, judged, or nudged. Plus you can tell they do, love cars, and that translates. Even the optional warranties, felt priced in a way that seems very consumer first... and there is no weirdness out shame if you decline. +The first oil change is free +They fill the gas tank before you leave, which is such a classy move Buying a used car is intimidating, everything is expensive, I'm grateful for the peace of mind and the assistance. Lastly-- they do your TTL paperwork for you so you leave the dealership with real plates so you don't have to do more paperwork when you get home. Ey. read more

Mazda agents were friendly and attentive. The process was longer than preferred,but in lie with other dealerships. We had a significant difference of opinionabout trade-invalue of my car, but it was resolved amicably. I would definitely deal with Beasley Mazda again on future purchases​ read more

I have had multiple buying experiences with Roger Beasley South. Each time, I was treated with respect and courtesy. I worked with Moe, Jefferson and Mike in finance. Each of them answered my many questions and helped me tremendously through the process. Moe never pressured me. He took my wish list and helped me find my perfect match. He answered my questions thoroughly and made sure I was comfortable with my decision. He went through all the options on different trims and confirmed my decision on my final choice. Jefferson took the time to help me set up the My Mazda app on my phone and went through all the steps to get my car registered. He showed me how everything works (lots of buttons and choices). He even set some radio stations for me. He also put on my license plates for me and helped me clean out my old car. He also took time to get my toll tag off my old car. He could not have been nicer. Mike in finance treated me like I was family. He explained every step and option thoroughly and sat patiently while I thought about everything. He went through every step slowly until he was sure I understood. He offered multiple possibilities and explained each one in detail. He treated me with the utmost respect. I would rate my experience a 10 out of 10. I highly recommend these people if you're in the market to buy. read more

Incredible customer service! Will definitely be back whenever my car needs something.

Everything went well from booking the appointment, arrived early and they immediately took me car, the video of service in progress, and finally cashing out. read more

Great experience when car shopping at Mazda. Both Jillian and Laura were very helpful in making this a very easy process when deciding what was right for me & I couldn't recommend them enough! read more

I had a genuinely awful experience here. I came in ready to buy a certified pre-owned car that I had already researched and decided on. The salesperson I had been working with wasn't there, so another person stepped in. From the start, the interaction felt dismissive. He asked what I wanted to pay, disappeared for long stretches, and came back with vague answers instead of treating me like a serious buyer. After all the waiting, he finally said they "couldn't go any lower" -- without showing any effort or transparency. Then his manager came out with a flimsy printout claiming we were getting the "best deal," even though the numbers didn't match what I'd seen online. When I pressed for the actual lowest price, the manager just said, "the sticker price." It was clear they didn't take me -- or my mom -- seriously. The tone, the dismissiveness, and the way we were talked down to felt downright sexist. I left feeling disrespected and angry. We went straight to Roger Beasley Mazda in Georgetown afterward and were treated like actual human beings. They were kind, transparent, and respectful -- and I bought the same car there that day. This Austin location wasted my time. I would never recommend it, especially to women who want to be treated fairly. read more

They took care of my oil change for 2years and I just got my last oil change for free. The experience has been great with Roger Beasley south. I can't wait to buy my next Mazda. Customer service has been great read more

An excellent experience as always at this dealership! KC in the service department was very helpful and professional.

Dominic G took the time to hear my issues and made sure that I received the services that needed. Great customer service! I love Mazda Roger Beasley! read more

Was there for state inspection and it was quick and to my surprise it was gratis; wry well done customer service.

Every experience has been excellent! I highly recommend this service center. Having the Beasley package is well worth the cost. I purchased here, have all services done here. Staff is friendly and efficient. Never over charge and are transparent with vehicle maintenance and recomdations. read more

I only buy Mazda. I purchased five cars from them. Their customer service and maintenance service is impeccable. Thanks Scott in customer service and Matt and Chelsea in the service department. You are the reason why I keep coming back. read more

Roger Beasley Mazda recently replaced a major part and fixed the A/C on my 16 year old Mazda 3. They did a great job and the price was reasonable! They even provided a loaner vehicle. Thanks, Matt! read more

Everything has gone well from purchase last July to several minor issues. I highly recommend service department and salespeople! read more

I like to wait and read with a cup of their good coffee while having simpler maintenanc. They always have the parts and keep my car clean. Alanna and team are great in Service! read more

My wife dropped her car off bc she had a specific concern regarding some shaking that the steering wheel was doing & an issue with the screen in the console. We dropped the car off in the morning, were sent a thorough video walking through the entire vehicle and various recommendations for repairs we didnt request. It did address the steering issue but did not include the issue regarding the screen malfunction. She asked for a detailed estimate and before the end of the day she reached out again bc that estimate hadnt come through. A service associate named Sammy Trott had been assigned the case by this time and he was able to get her the estimate but then it was way too high and tried to charge us 250 dollat diagnostic fee. read more

I bought my preowned Mazda 2020 last summer and they have been everything I could have asked for in a dealership Scott , Alana, and Michael are exceptional to work with. Would highly recommend anyone looking for a new or used vehicle read more

I've taken my car back for all of its services since purchasing. I always receive excellent customer service. Very comfy waiting area. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

The Mazda South service department is truly incredible. Best service experience I've ever had - thanks to Jason Deleon, Chelsea Hayes-Do and the entire Mazda South service team. And I was getting a Honda Civic repaired! Responsive, thorough, efficient, helpful, and most importantly, customer friendly in every way. Couldn't recommend them more! I know going forward, I'll never go anywhere else to get my vehicle worked on. read more

We did not have an appointment so we arrived at 6;50 am to be first in line when the service department opened. My granddaughter was planning a cross-country drive the following day. Our service advisor was Calab Hill, and he was great. We explained that we needed the undercarriage of the car to be inspected because we thought there was a missing piece. He rolled underneath and figured out what was needed. Then he went immediately to see if they had the part in stock. We were in luck. He knew it would be a quick fix, so he got one of the mechanics to install it ahead of the regular day schedule. So we are very happy with this experience; Calab and his team earned our highest recommendation read more

It is the best dealerships I have ever had in my life......Go Mazda Roger Beasley.... bravo...really home of nice guys. Jillian is an excellent sales person.....she should be the manager in sales department...very caring and so dedicated to the customer. Joe Garita is very practical and caring...Trip is wonderful read more

Been here several times. Always a friendly, engaging, professional and positive experience. They KNOW what they're doing here! Have owned several Mazda products and my next one will be from here! Sales staff should be called educational staff - they inform, they don't "sell". I love that. Every service interaction I have had here has been great. If they find something, they inform you of it - again, they don't try to sell you anything. Great leadership is reflected in the great performance of every single person I have encountered. We recently moved to the area and this is our new Mazda home. Come join us! read more

Roger Beasley Mazda South - Looking inside the CX-50 hybrid! - Auto Repair Near Me - Austin, Texas

I have been a loyal Mazda customer for over 20 years, but my recent experience with the 2025 Mazda CX-90 and Mazda South in Austin, Texas, has been incredibly disappointing -- and I feel obligated to warn other potential buyers. I purchased my CX-90 in December 2024, and within the first 1.5 months, I started experiencing serious issues: Squeaking brakes A red blinking brake warning light Battery/starting issues Infotainment glitches that disconnect my phone and randomly reset the screen And most recently, an oil leak Despite reporting these issues early and reaching out to the dealership multiple times, I've received very little support. Mazda North America took over 3 weeks just to assign me a case manager, and several of their representatives were rude and even hung up on me. The General Manager at Mazda South has shown little accountability -- only calling once, then disappearing. Meanwhile, I'm stuck with a defective vehicle and the stress of dealing with a company that doesn't seem to stand by its product. As of now, none of the problems have been resolved, and I'm making monthly payments on a vehicle I don't feel safe driving. If you are considering buying a 2025 CX-90, please do your research, read real customer experiences like this, and be cautious. I truly hope no one else goes through what I've gone through. read more

I've been a loyal customer of Mazda South for years, and a huge reason I keep coming back is because of Chelsea. She is amazing! Every time I come in for service, she goes above and beyond to make sure I'm taken care of. On my most recent visit, she didn't just handle the routine maintenance she went out of her way to detail my car without me even asking. That kind of thoughtful gesture is rare and truly makes a difference. Chelsea's professionalism, kindness, and genuine care for her customers are what set this place apart. It's obvious she takes pride in her work and wants to make every experience a positive one. I really appreciate how she always makes me feel like a priority. Thank you, Chelsea, for consistently delivering such outstanding service. Mazda South is lucky to have you, and I'm grateful for all that you do! read more