I was initially really happy with these guys' work. Unfortunately, the first time I went on the…read morehighway after Nzuimanto replaced my tires, it became clear that they weren't properly balanced as my car vibrated at or above 60mph. I went back to Nzuimanto and they rebalanced the tires, much improving the issue, but it wasn't until another shop did another balance and alignment months later that the vibration fully went away.

Really great tire place. Swift, quality tires, affordable, great schedule and location.read more

I have mixed feelings about this place…read more So 2 years ago, I bought 2 tires from here with road hazard protection. It covers for accidental flat tires and nails on the tire causing deflation up to a certain mileage you drive. So last Saturday, we had a nail stuck in the tire covered by the warranty. Well no appointment available until the following Monday and so I tried getting the matter resolved as soon as I returned in town. So on Wednesday afternoon, I swung by to have the tire patched or replaced. The guy at the front couldn't give a shit about it. He was more concerned about leaving early and watching soccer on TV and bantering with people in the back. By the way, the store is very quiet so you can hear every words you say in the office and in the shop. So I sat there while this guy claimed that there isn't an account or any records that we purchased anything from there. He asked for the phone number. Nothing came up. I offered my husband's number just in case. He claimed that you can't look it up using the number. WTF. Why did you even bother asking for mine then? About an hour later and after consulting with someone on 800 number, he says that the earliest I can get in is the following day at 0900. And to give him my husband's phone number because the account is in his name even though I'm the one returning the following day. So I went home only to get a call from the same guy asking for the receipt number from the original purchase and the mileage on the car. Uhm. I was just there. Why not ask then?! And why not get it done the same day when clearly there wasn't any cars or customers there?? 2 hours from closing time too so can't even blame it on lack of time. He claimed that whoever that installed my tires never did the proper paperwork to document we had warranty so I need to wait until the following day. What a crock of shit. It turns out he apparently called my husband to get the same information prior to calling me. He apparently attempted verifying the same information from my husband that he did with me at the shop. And my husband wasn't having it. He was so peeved that they attempted the "let me talk to the man in the house" thing. He apparently hung up and redirected the call right back to me. Not a good feeling after waiting for an hour + just to get told to come back the following day at 9am when it's clear the people there just wanted to get food and watch soccer on the clock. So the following morning, I returned 15 minutes prior to 0900. The shop was open already and AJ took care of everything. I explained that I was supposed to leave to Richmond the day prior but couldn't because of the tire situation. That I was instructed to return that day at 9. The unfriendly unhelpful guy from the day prior trotted in after 0900. He was in a good mood blabbering away about what a short day he has and how excited he was to get out soon. That AJ is such a Chic-fil-A fiend. How do I pronounce your name? Ok AJ is easier and so on. I inquired to him how long it might take for the tire to get fixed. He snapped at me saying he doesn't know and I just need to wait. Wow. Never mind I've had to come back because of him and his crew unwilling to work the previous day. Luckily, AJ stepped in and let me know he will go find out in the back. 5 minutes later, I finally saw my car getting put in the garage too. And a few minutes later, I got words from AJ that it'll get patched and he will get me outta there quickly. AJ really was the star that day at Goodyear. He did absolutely ensure that everything was done quickly and efficiently. The entire experience didn't take more than 30 minutes because it was a simple patch job. He was outstanding because it made everything work out a lot smoother and efficiently. I otherwise would have given this whole place a one-star review because of my foul interaction the day prior. I don't want to know how long my car would have otherwise just sat in the parking lot if it wasn't for AJ. On a side note, nobody really mans the front of the store often. They all like to mingle and socialize in the back. As mentioned earlier on, it's a quiet store and everyone out in the front can hear everything. Something the manager really needs to have better oversight for. I sure hope I have no more tire problems. I'd hate to deal with this again and having to interact with the above mentioned rude employee. I hope AJ stays there for awhile and becomes the operation manager. I think he'd be well suited for such a thing.

I just bought two Goodyear tires and had the mobile installation coming to my home for the…read moreinstallation. As one of my rims had problem and I ordered a new rim and had it replaced in my nearby car service. According to the technician that the Goodyear mobile service brought me two old tires and one tire itself got bouncing during the balance checking. I called Goodyear customer service, but always waiting, no response.

Came to me, changed my tire, and facilitated payment over the phone. Extremely communicating…read morethrough the process and patient when my location was hard to find. I would use again.

These guys are angels for staying open so late. I had my tow truck take my car straight here. These…read moreguys put a new (used) tire on the car immediately, took about 15 min. Very friendly and fast. All at 9:30pm on a work night. Tire was a little less than $80 after tax. Happy customer.

They open on time and they're so kind to put air in your tires at no charge. I have been there…read moretwice and have given them a tip for even making the effort and offering this generous service. They're honest and they hold integrity.

They were fast and affordable. I bought 4 new tires for my SUV from them for under $400. No…read moreappointment was needed and I was in and out within an hour. I did have to get them balanced at another shop the next day but if you need tires quick and cheap this is a great option.

Very friendly and efficient. And they have used tires, which I wanted because I don't drive my car…read moremuch and I wanted a cheap tire.

Had a slow leak caused by a nasty sheet metal screw (probably from the Purple Line work on Piney…read moreBranch that I drive through). Stopped into Tire Town today based on the Takoma Park Facebook group's recommendation. For $35, Ventura and Miguel had my tire patched and re-mounted within about 25 minutes of pulling into the parking lot! No issues with the TPMS afterwards either (sometimes mounters can screw that up). Don't even think twice--if you have a puncture, go to these guys. Just remember that the entrance is on Holton Ln., just before the entrance to the car wash. You can't enter from New Hampshire Ave. And bring cash, as they charge $1 for credit card payment.

I have using Radial Tire Company for all my tire needs (replacement/repairs/balancing) for all my…read moregerman cars (911/GLE/CL) for the last 10 years. I have found Bill and his team to run a very efficient and honest operation in servicing all my tire needs. Adam the primary customer manager has often gone out of his way to help me even when I have dropped without an appointment. The advice offered by the team is without commercial considerations and I have found the recommended solutions (tires/repairs/balancing) appropriate for my situation. I live 45 miles away and drive to Radial Tires to get my tires attended to. Well recommended

Super honest. Efficient. Reasonably priced. No reason to go anywhere else. This is what you want…read morefrom a local small business.

The service I received today at the Goodyear on Bladensburg Road NE in Washington, DC was…read moreexceptional. Dwayne provided outstanding customer care from start to finish. I initially called to confirm the tire size on my truck, which I originally purchased from this location about two years ago, as I was considering getting replacement tires from the Chevy dealership on highway 210 in Maryland. However, after speaking with Dwayne and receiving a quote for the same tires I previously purchased, my plans changed immediately. Dwayne was patient, attentive, and genuinely committed to helping me. He took the time to research the information I needed, called me back promptly, and kept me informed throughout the process. That level of communication and professionalism speaks volumes about his customer service skills. Even with the location's busy schedule, he never appeared irritated or rushed, even when I had to call him back multiple times. When I arrived, I did not have a long wait because the tires had already been ordered earlier that morning. Dwayne continued to keep me updated and assured me that my truck would be taken care of with great attention and care. This is the type of customer service--and fair pricing--that creates loyal, repeat customers. Because of the excellent experience I had today, I will continue to return to this location for future tire needs and any work on my truck. Thank you so much, Dwayne. Your professionalism is truly appreciated.

I recently went in for an alignment and was greeted by two incredibly pleasant employees. From the…read moremoment I walked in, both were welcoming, attentive, and genuinely helpful. As I was checking out, I mentioned that this visit felt completely different from previous experiences. The store manager, Jessica Paredes (though at the time I didn't know she was the manager), asked what I meant. I explained that the older woman who usually works the front has always been mean, dismissive, and honestly difficult to deal with. I arrived today expecting the same attitude. But today was a GOOD day--no attitude, no nasty looks, no negative energy. I was relieved and truly happy, especially for a Friday. Jessica apologized for my past experiences and shared that she was the new manager. I immediately told her I would definitely be returning as a customer. Honestly, the only reason I gave the location another chance was because I didn't feel like driving farther--but I'm glad I did. Dwayne, who assisted me first, was also extremely helpful and kept me updated on the status of my vehicle. And I have to give a huge shoutout to Mr. Clarence, the mechanic--he is absolutely awesome and highly professional. His expertise and thoroughness gave me confidence that my vehicle was in great hands. From a customer's perspective, the front desk is the first point of contact, and the person in that role should understand just how important customer service truly is. Customers should always feel welcomed, valued, and comfortable--especially when spending their hard-earned money. I want to thank Goodyear for making a management change that clearly prioritizes customer service and respects the customer experience. Leadership matters, and Ms. Jessica Paredes is proof that great leadership sets the tone. The improvement in morale, professionalism, and overall experience is a direct reflection of her presence. Excellent job to Ms. Paredes--leadership starts at the top, and it shows in how her staff engages with customers. I appreciate the positive changes and will absolutely return

"Hold off". That is what he said! When was the last time you went to a car repair place and…read moresomebody said to hold off on ANYTHING? Most places are notorious for the upsell. I was getting a "new" set of used tires and I told him the car shakes over 60mph and I asked if i should I get an alignment. He said it would be $xyz for my car. I pretty much was going to do it and he said "First see if the car still shakes with the new-used tires, if it does then come back, but it may not need it". I was floored. Customer for life and he didnt even know it. So I do recommend them. Also the price was lower then other places nearby. Kinda tricky getting there as it is on a one way street.

Great service and professional work. The shop replaced all my front and rear brake pads for less…read morethan half of the dealer's quote.