In the past month they have done brakes on my Honda Civic and most recently they charged my AC system. The front office manager was very straightforward and honest. I don't trust most mechanics but so far they haven't done me wrong. They even provided me a ride home after I dropped off my car. read more

Great service every time! Thank you Crystal for always taking care of our Trucks. Always great prices and wonderful service See you next time! read more

HEMI engine problem fixed!!! I brought my 2011 Jeep Grand Cherokee Trail Rated 4X4 in for an ongoing HEMI problem (lifter and cam issues). After more than several attempts to fix these issues by my regular mechanic he eventually told me to "get rid of it and get another car." I love my car and did not want to get rid of it so I began an online search for a HEMI specialist. I started with engine mechanics in my area. The first one I spoke to only did small engine but referred me to another mechanic that did large engines. When I spoke to the second mechanic he did large engines but not HEMI engines. He referred me to Tim Lee, the owner of Ron Shelley Auto. He told me he was a excellent HEMI specialist. When I spoke with Tim he was very nice and said he was very familiar with the HEMI problem (his daughter had same issue with her Jeep.) He told me that he could fix the engine but it would take several weeks as parts were slow in coming in to the shop. I left my Jeep thinking I wouldn't see it for 3-4 weeks but to my delight it was done in about 2 weeks. My Jeep runs amazing now and you can hear the engine purr. It is great to have the power back in the HEMI engine and have my Jeep feel new again. Crystal, Tim's wife, was vey nice and kept me updated on the status of my car. When paying for the repair she advised me the best was to pay for the service. They did a great job helping me understanding the problem with the engine, my options in fixing the engine, the time it would take, and in the end, the best way to pay for it. The cost was $4,800 but a new HEMI engine would be roughly $10,000 to $12,000. With my Jeep being back to it's new condition the $4,800 was more than worth it. Thank you Tim, Crystal, and Carlos (other mechanic who worked on my car) for providing excellent customer service and fixing my beloved Jeep!! read more

Wow so unprofessional with a private threatening message calling us names. We paid you one payment over the phone because you would not let us do more. Then we found out we were over charged, not to mention the 2000 we shelled out for another service. What we were charged and paid could of bought us a new vehicle. Highway robbery at its best. read more

Ron Shelley's Automotive - This is how Ron Shellys treats their customers with a threatening message and calling them pos and she is an office manager. - Auto Repair Near Me - Rancho Cucamonga, California

Ron Shelley's performed a quick repair on my car recently, and charged less than $15.00 for the labor. I have been going to Ron's off and on years but now they are my home garage! Very nice mechanics and a very nice lady behind the counter! I would give them 6 stars if i could. read more

Went to another station we'd been using for years to get a smog done.They told me my truck wouldn't pass-had smog equipment-computer problems................WRONG!,DONT THINK SO,just replaced entire engine a year ago,passed last time and truck purrs like a kitten. I immediately called Johnny @ Al & Son's in Alta Loma(great mechanics),said they didn't do smogs-referred me to Ron Shelley's.Hung up the phone,I called Ron's,spoke with Crystal,made an appointment,went down,ran test-PASSED WITH FLYING COLORS!!!!! OH...and it was a better price than the shop we'd been using,go figure. Great service,pricing and attitudes,THEY GET ALL OUR SMOG BUSINESS from here on out... read more

I came to Ron Shelly in December because my car was making a really weird sound when I would make turns, so my mom recommended we take it here since we had taken one of our other cars there a few years back. We knew it had been taken over by a new owner but we figured it would still have great service. We payed $400 for a new power steering pump, belt and some fluid, I was happy to have my car back and one day later my car is still making the same noise, we took it back and they said the pump was faulty and changed it again no charge, so we actually got the pump replaced twice because we happened to get two faulty ones in a row. Next they said my rack and pinion was leaking and recommended that i get it replaced soon. I got the car back the second time with the new pump, a couple days pass and it's still making the same noise, so we took it in to get the rack and pinion replaced because surely that's what was causing it (according to the "professional" tech). We got that job done for a $422, and they were supposed to align it as well, and too off my power steering fluid but they didn't do that job. Along with that we had them do a full diagnostic for $190 (Honda does it for $99, but we decided to stay here since they had already done work on the car, also $190 and they didn't even see that my motor mounds were completely ready to bust and my engine was practically flying out of my car when accelerating). So the diagnostic said my Catalytic converter needed replacing, and that's it, so we got that done for $514. Anyway converter aside, my car was STILL making the same noise and now, apparently one of the hoses was clogged so they cleaned it for $130....to clean a hose. So by this point i'm already feeling taken advantage of because every time we'd go pick up my car, something new would be wrong with it, so I asked my uncle who knows his stuff about cars to come and take a look at it and he takes one look and says that one of the hoses is kinked(and it was a radiator hose instead of a power steering one, so baiscally we got charged for a job that was NOT done properly, which also could have been dangerous, all because the technician did a sloppy job) and also another hose was in the wrong position, again we take it back and my uncle comes along and tells the tech called Adam what he saw and by this point Adam is looking so guilty and says " oh i don't know why i put that hose there, and that one has been missing a bolt since she came here, I'm so sorry I messed with all those so i'll work on it right away" as if he couldn't have done it properly the first time? So now he had to go back in and put the proper hose on etc etc instead of doing a proper job the first time, and if one was missing a bolt then why didn't he mention that and ask if we'd like it replaced instead of treating it like it was no big deal. Basically every time we went back there was something else going on and we kept having to "take the next step" but every step was just digging the hole deeper. I honestly believe that this place purposefully does a very unprofessional jobs so that more and more things start going wrong with the cars, and I would never say that if I didn't actually believe it, but Adam the tech just came off as extremely unprofessional, and shady, and I hate to pull the sexist/color card because that's just not something I believe in doing unless I seriously feel like i'm being treated differently because of my gender and the color of my skin but they way he spoke to my uncle who is a white man was very different to the way he spoke to me and my mother who happen to be Hispanic. I tried to be so polite to these people but honestly we feel like we were taken advantage of and we will not be coming back here. To all of you looking to find a good shop, this is not the one, unless you want to go home with a car that has more problems than it initially started off with. This is an honest review based off of my experience. (I ended up going to Honda to get a diagnostic done there for $99 and there were so many problems with my car that didn't even come up at Ron Shelly's so for $190 don't waste your time unless you want a vague diagnostic) read more

I just had the PCV valve replaced on my2005 Ford Escape. Ford's stupid design required pulling the intake manifold to get to it! So, I decided to have Ron Shelley's crew replace the thermostat & hoses, as well because they are also located below the intake manifold. Carlos did a superb job and Crystal was reasonable with the price! I am very pleased with the work performed on my vehicle and will be bringing it back for further repairs! read more

Do not go here for a SMOG check if you have an older vehicle. The mechanics are extremely, thorough. You will be walking out with a gauranteed fail. My car passed the emissons with flying colors but failed on the mechanics visual inspection. Failed for not having a number stamped on my header pipe? WTF? I will not set foot in the door again and I was a regular customer. read more

my mom took her car to these clowns earlier this year, had over $900 worth of work done on her car including a "new" radiator, hoses, belts, fluids etc. originally the car was overheating, so that was the radiator no doubt. well about two months later the check engine light came on, my mom didnt think anything of it but noticed it has progressively been running worse and worse so before taking it to los angeles last week, I checked the fluids and there was orange coolant in it and the car takes green!! the oil was super thin and watery and the trans fluid was thick... meaning some imbecile put oil in the transmission and transmission fluid in the oil!! it's been about five months and my mom rarely uses her car but to drive back and forth to work which is about 20 minutes away so since it seemed so gradual to her she didn't make a connection that the mechanic messed something up... im LIVID about this, she can't afford to fix her car now but continuing to drive it this way will eventually destroy the engine!! DONT TAKE YOUR CAR HERE THESE PEOPLE CANT BE TRUSTED AND PREY ONWOMEN THAT DON'T KNOW ANYTHING ABOUT CARS!! read more

I just want to testify to the honesty of this place. We frequently hear how dishonest mechanics are. We went for a smog check and something else a long time ago. They charged us twice on our credit card which the mechanic missed and I missed as well. Recently I saw this and called them to ask about it. They refunded me the money even though it was many months ago. So, I would say these people are really honest. read more

Very unprofessional and seriously overcharged. Took my car in for a problem and apparently the mechanic didn't think to look at all the potential reason. Fixed the first thing he saw and charged me 500.00. Then when the problem wasn't fixed I had to bring it back. Then they looked pasted the part they fixed to find the part connected to it was bad. They went ahead and repaired that but didn't call me to tell me or give me a price. Then called expecting me to shell out another 300.00 to fix, essentially, their oversight. NEVER good to assume.... I refused and asked for the old part to be put back in, I can take it to a more reputable mechanic and spend less. Don't take your car here, costs too much and they won't fix it right the first time and will charge you more to find what is wrong the second time! read more

These guys are the best, was out of town and my mom's breaks went out. Called a buddy and he advised them. Had her car towed in and within a few hours it was done. Called and paid them with a CC over the phone and she was good to go.. Great to know I have a place I can trust my mom with while I'm out of town.. keep it up guys. I have seen other post about being over charged, I was 1,200 miles away and would have paid anything for my mom to be taken care of and they were VERY fair.. read more

I have recieved excellent service on a variety of vehicles from Ron Shelley's Automotive for well over 15 years; their work is impecable, prices are fair and they are fast. The customer service is second to none. read more

Honest. We have taken various cars to them for routine repairs. I had recently taken a car there for brake service. They replaced the pads and rotars with new ones. After driving off, the car was shaking when coming to stop. I called them and they suggested I take the car to the dealer since it could be unrelated to their brake service. The dealer said that the rotars were new but bad. I called them and they said that since I had it at the dealer to have them redo the brakes and they would refund our money. They were honest and did refund the money. I do not think it was their fault the part was bad and they did do the installation correctly. I thought I would post a review about them since I recently had a bad experience with another auto shop that I posted about. Most people will complain but not compliment and it tends to skew the reviews in a negative direction. read more

Two members of my family have taken their cars to Ron Shelly's to have work done, but the work isn't done and they still get charged for service. I would not recommend them to anyone. read more

Nice try. $600 for a set of brakes, the very next spot we had give us a price was $300. We used to go here all the time but clearly something changed and greed stepped in. Sorry but I need the $300 extra mark up for other things. read more