EXTREMELY DISAPPOINTED! I am extremely disappointed with my experience with Tonkin Kia. Am looking to purchase or lease a car for my daughter who is attending college in Portland from Honolulu HI. Received notice of Labor Day sales event by email on 9/4/15 Sent my daughter to test drive Kia on Sat 9/5/15. Emailed Sales agent Derek H that we wanted to go with Labor Day lease deal on 9/7/15. Asked him what I need to do to get deal and he said to not worry, he needed to look for white Kia in stock, said my daughter can go down to dealership in next few days to pick out car in case white is not available. I checked in with Derek H to see if he found white Kia Soul in stock - he did and gave me VIN #. I proceeded to purchase auto insurance policy. Daughter made appt with Derek for 9/10/15, asked roommate to go down with her and rented zipcar to do so. Morning of 9/10/15 - I get a call from Derek saying he can no longer offer me lease deal. Said I didn't make 9/7/15 deadline. I reminded him I specifically asked him what I needed to do to lock in deal on 9/7 and that he responded to not worry and he would lock in deal for us. He said it would have been impossible to get deal because paperwork required my wet signature and even if he overnighted the paperwork on 9/7 I would not have made deadline. WHY did he lead us on and waited for the day my daughter would have shown up to tell us? He should have been transparent and straightforward from the beginning. We diligently put in time, effort and expense to get documentation requested, filled out credit application, etc. either Derek H is ill-informed about their sales events or is very deceptive. If that is the kind of business ethics Tonkin Kia practices I will be sure to tell everyone to avoid business with them at all costs! read more

We were told to go here through a client, and are glad we did. The entire experience was A+++. We left that night with a new Kia and are so happy with it!! Wow, I took my deaf son in to Ron Tonkin who was pre-approved. Breez was very informative and kind to both of us. The whole experience all the way up to financing was top notch. My son is especially proud of his new Kia and it's GREAT mileage. We will only upgrade with Ron Tonkin, thanks to Breez especially for his kindness and extreme professionalism. read more

Honestly, every company needs to make money but the way Tonkin Kia did was honorable and fair in my book... Yes, they tried to get me a lower interest rate that never happened and yes, they low balled me somewhat on my crappy trade-in but otherwise took great care of me. Once you add $1000 back from the $1000 "loss" sales price of the new car back to the $1000 too low trade-in value, it was a good fair deal overall for sure. I know they are going to make a few bucks on the trade-in and financing, but it was definitely a good deal overall that didn't insult my intelligence. They even straight up gave me $500 more for my trade in to make sure I was happy with my payment once financing was finalized a few days later because the interest rate I wanted didn't happen... The bottom line is that this place has friendly people that will give you a solid deal as they truly are a volume dealer that will treat you nice, and respect you when you know the "game". They will be happy to take a modest cut and move on to the next sale. They "get the big picture" in that they get kick backs from the manufacturer for moving a large number of cars. These guys cut to the chase and got me a good and fair deal I could live with. Sure, just like most dealers they will make a little profit on my trade and financing but most importantly they understand that even more profit comes from volume sales and they are honest about cutting you a good deal quickly . 5 out of 5 stars for these reasons including honesty. Joseph (sales rep) and Rebecca and Bryce (finance) were all cool and honest people to work with. read more

I would like to recognize your service department. Especially Travis. He went above and beyond for us with our Kia Soul. We had a clogged catalytic converter and possible oil consumption issues. He got us in even though we did not have an appointment for a few weeks because your very busy and nothing was available. He ordered the part and got it fix sooner than we expected. He explained the possible oil consumption issue that we could have and explained to bring it in in a thousand miles or sooner if we are a quart low on oil. He also made sure our warranty was still valid. He and the service staff always go above and beyond for us. He also mentioned what could happen if we have an oil consumption issue. We really enjoy the service we get and how Travis treated us and his explanation of the situation. Five stars for his work and your service department. Andrew and Alma Cox read more

They say never to name names ;) .... but salesman Steve Kaney did an excellent job working with me over the phone, making a quick no pressure deal. That day, on Easter Sunday he delivered the car to me in Junction City. UNFORTUNATELY I only had the car for 2.5 days before I was in a collision which totaled my new car. The kia soul crumpled, taking all the impact, as it should, to protect me inside. I will be buying my second car from them for sure! Everyone there was helpful, not pushy and very accommodating! Most pleasant car buying experience! read more

I took my car in for an electrical repair, only for a half ass job to be done and a $1357 bill late for the job not to be complete. I drove off the lot and 2 hours late my check engine light came on and I could not accelerate. I took it back to the dealership only for the JACKASSES to treat me like shit and call the police. Well you SORRY SOB's you will be the ones with egg on your face and a lawsuit to settle. I had my car at this dealership 3 times only for them NOT to fix any issues but surely to take my money. I would NOT recommend this dealership to NO ONE... EVER read more

I bought a 2003 mitsubishi eclipse gt from here about 3.5 months ago. Since day 3 off the lot, the service engine light has been on every week. Every week we take it back to their service center for 3 day repairs. I estimate in the 3.5 months ive owned and made payments on the car, that ive had it in my possesion for half that time. I live in Salem so the burden of driving it back and forth for the repairs is getting very frustrating. The dealership is only concerned about making the sale. Customer service goes out the window once you drive off the lot. Currently the car is in a mittsubishi repair specialty shop because Tonkin has given up. UPDATE : In the end Ron Tonkin bought it back on a trade in for a Kia Soul. I took a huge loss in negative equity, but no longer have the lemon. Before you buy a car, google search any and all negative reviews on the make and model you are buying...look for common occurance complaints. Ask for a carfax report! read more

We bought the car in july 2019 with gap ins, through TD auto Finance, paid top dollar for the car and gap ins was over $ 900. We refinanced with a better interest rate in 10-10-19 and requested a refund for the gap insurance 10-20-19. As of 02-18-19 we have yet to receive a refund for the gap insurance, wow 4 months. I called TD Auto Finance today 02-18-20 and they have no record of Ron Tonkin Kia ever sending the request. Come on guys that's really bad customer service. Do I have to call the Insurance Commission or what? read more

I have been using Kia eight years and this is the first time that I am not happy with the service that I got! I came in for a oil change due to the a coupon I received in my email and when I came in I was asked if they can see it on my phone, which felt weird because every time I've had a coupon I've never actually taken it in for the past .I just received this month coupon is good for 90 days. When I came in for my oil change I was asked if I wanted to do the recommendation service for for car as transmissions flush etc, I said didn't I just have that done then they looked and said it looks like you did have that done. They recommended fuel flush and I was ok with that but then come to find out they replaced my filters for my Engine & cabin filter, which I always change myself 120.00 is what it cost me, when I do them myself for 40.00. I was not happy because that is one thing I can do that is a easy job! Its disappointing to be charged for something that I've always done myself and that it cost me so much money. I can understand paying for services that you're unable to do because I not a mechanical that's why you go to the dealership or to a shop to perform the services that you're unable to . That doesn't include changing filters that anybody can do.When I got home I thought I look at my cabin filter and they broke the cover tab off that covers the filter and never said anything and if I had not looked I would have not known for months. My car is leaking oil after my oil change and I had called two times and left voicemails and even sent a email and never received a reply, so I drove to Kia in Gladstone to get my car taken care of! I had to leave work early to do this, more money and time of mine. I was told by the person at Kia that it's normal for your oil pan underneath to leak and I find that weird since the last eight years that I've never had a problem but I have 4 oil stains on my driveway and I was told about the cover for the cabin filter that was broken that she didn't know what happened but they were going to fix it for me which shows no lack of acknowledgment or consideration for having to come in for these problems and I'm not stupid I have brothers that work on cars! This is not normal and I don't liked being talked to like I am stupid. I am one unhappy customer. This makes me rethink about my next car buying with Kia! Customer service you should now what service and price and it should be explained and detailed and gone over with which is not done! when I came back the coupon was not taken off and the bill was higher and service that were done that I was unaware of. when I came in the person that was at the desk that was available could not help me and made me wait for the person that helped me when I actually was there the first time which I feel is not good customer service and not only that but they didn't communicate to each others what was going on. The lady walks over and asked me questions that I already told the other lady and asked for my keys that I already gave to the other lady and she seemed annoyed. furthermore explaining to me why my car is leaking saying it's not leaking my driveway say otherwise and saying you don't know what happened to my cabin filter but you'll take care of it is not taking any responsibility for what happened to my car. furthermore it be nice to tell somebody where the car is since it's not parked in the same place so they're not walking around the parking lot trying to find it! read more

I had taken my older Kia Sorento to Ron Tonkin Kia Gladstone for several years and spent thousands of dollars on maintenance and repairs. When I took it to them for an oil change and routine maintenance recently I asked them to check out a sound I was hearing that seemed like it might be a front suspension issue. They said they would, it would cost me $160 though. They ultimately didn't find anything they could identify was the problem and told me it was the bicycle tire pump in my back seat rattling around! It was not. I had two other businesses check out the sound. Neither charged me a dime. It ultimately needed new shocks/struts/sway bar which I had done elsewhere. I called and asked if they'd refund my $ since I had been a long-time customer and they found nothing and the other two businesses didn't charge me a thing but found the problem. They said no! Now, I had taken my car to them regularly, had spent thousands of dollars there and they couldn't agree to giving me $100 back ($60 was credited to me if I agreed to a service I initially declined) or credit me $100. They were willing to lose a customer over $100. They did. I no longer take my car to this company for my car maintenance or repair. read more

Tried the online thing....Had several commications via email (9) to be exact. When we took our car in to be appraised the salesman I was dealing with gave us to someone else and then the vehicle we wanted was sold this morning. We went in at 4 PM and my last communication was at 2 PM. I was led to believe everything was in the good. They then wanted to give us a very, very low trade in on our car.......Feel as though they are shady. Car salesman. Is there any truthful ones out there? So Rebecca called the next day and worked out a deal that worked for us. She was able to get another vehicle but it cost a little more than the original one. We did buy the vehicle and are happy with it. Rebecca has great customer service skills. Ask for her if you have to deal with a closing manager. read more

An E-Mail I sent to the dealership after the purchase of a new vehicle. Good Afternoon Doug. I have thought long and hard before sending this E-mail but after considering it for a couple weeks I felt I should. During the process of Of the deal I was ask if there was any damage to the vehicle I was selling or had it ever been in an accident I honestly answered no. It was also state by the salesmen there was no damage to the vehicle I was purchasing. This was a false statement. There are mars on the passenger front fender that I discovered the same afternoon I purchased the vehicle also a scratch on the floor matting in the cargo area. I am asking for nothing....but it is saddening when a purchase is made in good confidence and complete honesty on my part cannot be returned. Also ...where were you ? . We're happy with our vehicle but as I stated disappointed in the lack of honesty on the dealership which I will be sure to pass on to friends and family. Pictures attached. Paul Lewis read more

Steve Kaney not only sold me my dream car at a great price, he drove from 3 am to meet me in Coos Bay, over halfway fro his Portland dealership to my home in Crescent City, CA - a 6-hour drive between the two destinations. He is a dream to work with, you can't go wrong! 2018 Kia Niro, love, love, love both my car and my sales rep! Steve, I still owe you that cup of coffee! read more

I'm absolutely thrilled with our new Sorrento and Allen Bell is the salesperson I have to thank for it! He helped us walk through the different car options and, without pressure, gave us helped us meet our budget with no hassle. Whether you are thinking about buying a car today or 10 months from now (that's how long it took us!) you want talk with Allen and Tonkin Kia/Gladstone. read more

We went to go get our first dealership car. We were met by a genuinely friendly salesman within 2 minutes of arriving. We were shown honesty, respect, knowledge, and the cars (kia sportages) that we were interested in. We were even driven to the location that was detailing more of their kia sportages to see a wider selection. When we went to purchase, we were pretty concerned with our interest rate, but at the last minute they managed to literally cut our interest in half. The gentleman came out and said "I kept searching because I knew I could find a better rate" he really didn't have to do that for us, but it definitely allayed our fears of a high interest rate! Overall I definitely enjoyed the experience! read more

First time buyer and I'm so happy to say it was smooth sailing and not stressful! Great experience!

My review is for the Service Department. I have been going for routine service for about a year, and I have been very pleased with the speed and quality of the service. Today, I arrived at 9:20 for a 9:30 oil change and systems check, and I was done and back on the road by 9:40am. Also, the service reps (inside) are always friendly and thorough. The Tonkin Service Department also seems to be investing in more technology around the customer service experience with the ability to make online appointments and get reminders via text, etc. Very positive experience in every way. Thank you! read more

They leased us a car. The process was decent not too good not too bad. The issue came when something went wrong with the car. At the beginning we didn't have the best experience, they were rude and not helpful. After leaving a review they replied immediately and they finally helped us to solve our problem. Thank you, I really appreciate your help, just please be a bit more kind and understanding with your customer needs and problems. read more

I just bought my first car from this dealership two days ago and I couldn't have asked for a better experience! They were quick to give me a GREAT price, and were willing to work with my very specific budget. They were not pushy or intimidating, but rather extreamly helpful and trustworthy! I am extreamly happy with my experience at Ron Tonkin Kia and I will certainly be recommending all of my friends and family over to this dealership! I can't say enough great things! Breez Sovey was the salesman who sold me my car, and I would highly suggest setting up a meeting with him if you are interested in buying a car! He was truely the reason my experience went to smoothly and swiftly! Two thumbs up from me! read more

Shady crooks. Took money at every possible opportunity. Larger than average dealer mark-ups. Took kickbacks from financing institution without permission (stealing) which i only learned about after i refinance elsewhere. Add-on redundant gps systems they force the customer to buy for $500. Warranty for thousands more than msrp and can't opt out. I ended up paying about 15k more than the advertised price after all the surprises. A month later I bought another car from another dealership and didn't have any of these problems. I would warn anyone against ever doing business with Ron Tonkin Kia. read more

I should have read these reviews BEFORE buying a car at Ron Tonkin Kia. DON'T GO THERE! My mistake was that my past few car buying experiences at other dealers were dealing with honest people. (Broadway Kia and Warrebnton Kia). I wasn't on my guard. The salesman was very nice, but I should have become suspicious when he tried to sell me a year old model for the current Costco price. After correcting that (about a $6,000 difference in price) he told me a warranty was included free because I was getting a loan. I've now found out that "free" warranty cost me over $3200. My bad for being trusting and not catching it. BUT, I'LL NEVER BUY FROM RON TONKIN AGAIN!!! NEVER. NO SERVICE. AND CERTAINLY NOT MY NEXT CAR. Even if you are buying on the Costco deal, stay away from Ron Tonkin! read more

Things started fine when I contacted the dealership about a used vehicle I was interested in. I set up an appointment and they sent me reminders. But when I arrived, my salesman was away on an errand, so they handed me off to another. The new salesman showed me the vehicle and gave me a clear CarFax report. I quickly noticed bad curb rash and peeling clearcoat on the wheels. But worse, the front bumper was badly screwed up. Someone must have hit a curb. The underside was pushed back under the car, bending the bottom supports, while the upper part of the bumper was pulled down, away from the grill and lights, creasing parts of the bumper where it bent. The salesman acted like he didn't know about the bumper damage. I asked about them fixing these issues and he said that would add to the cost of the vehicle. So wait... you advertise a car with no issues (besides the wheels) at a certain price, then when the customer finds a major problem, you add the cost to fix it to the supposed "excellent condition price"? They wouldn't come down on the price even though the car has been for sale for a month and is damaged, so I left. Later, reviewing the old photos on their craigslist ad, I noticed the bumper was fine. So the accident that caused the damage was when it was in their possession! Are they intentionally withholding the damage and incident from customers or did this salesman not know about it? Hoping it's not the former, but who knows. read more

Excellent service. So glad when the dealership that I bought the car at went out of business that I found this dealer. Always honest. Love this place read more

My experience with Ron Tonkin Kia has been wholly unprofessional and I will not be giving them any future business. I was interested in a used Subaru that I found online and called to see if it was available and to come do a test drive. I was told that it was still available, and planned to come right over. However, just as I was about to leave, I got a text saying that the car had been loaned out to the general manager's aunt, and that she was not answering her phone. They were not sure when the car will be back, since she was possibly at work, and at least a 30 min drive away. It was getting late, so we planned for me to come in the following day. At around 7:30PM, I got a text with a photo of the car in the lot to confirm that it was back and would be available to view tomorrow. Great! The next day, I set up a time to come, confirmed it in the morning, and all seemed to be well, until 30 min later when I got a text "the Subaru sold last night...lame!" - unprofessional text and no more immediate explanation or apology, though that did come later. I'm not sure what kind of dealership loans cars out to family members that are listed online- apparently this one. I understand that cars sell and by no means expected them to reserve it for me, but the whole experience has been disappointing and seemed very unprofessional, this from a well known dealership. read more

Returning my car to buy it after the lease. Predetermined price on the residual should be a walk in and walk out transaction. Yet I've been sitting here for Close to two hours! You would think they would have more people to take my money. The finance lady was very nice, she asked if I wanted to come back, and I said Saturday would work then Floyd the manager said, "no". Total jerk I said, "what you don't sell cars on Saturday!" At this point The finance Landry said she could do it really quick for me. She was great. Floyd the manager, complete douche. read more

Ron Tonkin Kia is one of the better dealership I have ever dealt with. They never pushed us into any decision. It was super laid back. Kept us very well informed during the whole process. Steve really went above and beyond to ensure we where taken care of. It was the easiest experience I have ever had at a dealership. I really recommend Ron Tonkin Kia. If you go in, ask for Steve! We will be back buying another car in a few years. read more

Worst place ever! Worst Car ever! I have never had as many problems with any other car I've owned. Severe electrical problems since the car was purchased new. Tonkin Kia several times said "can't find anything wrong" but they were quick to offer additional, unnecessary services. Quit taking my car to their garage and found my own mechanic because the cost was over the top for "can't find anything wrong" diagnosis charge and light bulbs AND being up-sold every flippin' time! Ridiculous amout of burned out lamps, 3 alternators, 3 a.c. units, 3 batteries, several stalls and power cuts...I'm writing this in a parking lot in the rain because my windshield wipers just stopped working! Contacted Kia corp. - no response Contacted Tonkin Kia and was basically told tough luck, you should never have stopped bringing your car to us. But... we'll sell ya a new one! Never again will I go to Tonkin Kia or buy a Kia. read more

My Husband and I went in this past weekend in search of 2 new vehicles. Mine had been totaled and he wanted to upgrade to a 3rd row. We were not greeted by anyone, in fact, after walking around the lot for 10 minutes, my husband went inside to see if there was a salesman we could talk to. After walking through the building and passing 3-4 salespeople talking together, he came out frustrated. We went across the street to Hyundai and are working to order a Limited Palisade instead and also purchased a Soul from another dealership. Tough luck RT Kia- you should think about your customers first instead of gossip hour. read more

They were extremely helpful and able to work with me to get the kind of car I wanted and price I could afford. Thank you, especially to my sales consultant Nabil Haymoor! Great experience. read more

My Husband and I bought a Kia Sedona in January 2015 to haul our 5 kiddos around in. It was such a wonderful, easy, smooth deal we recently returned to buy a little gas saving Mini Cooper when we aren't hauling our entire crew around. Once again, Rebecca, Floyd, & Derek went above and beyond for us. I highly recommend Ron Tonkin Kia to anyone and everyone! We've also dealt with their service department which was as equally stellar! Great Dealership all around- which is so hard to find! P.S. This is coming from a Wife of a Husband that was in the car business for over 20+ years- we know a great dealership when we deal with one! ;) read more

I have financed 3 cars in my life and this was by far the best experience. We don't have the best history or the easiest case to work with but they were determined and caring. They made it work because they knew how important it was to get a bigger safer car for our family. You could tell it wasn't about money for them like they genuinely cared. Rebecca is absolutely one of the most amazing people I've ever encountered, her joy is contagious and she is absolutely the heart of Ron Tonkin Kia. I love her. I will never go through another dealership again. read more

Purchased two vehicles from this dealership a year ago. Purchased an extended warranty and a service contract, paid extra to have the service contract at a dealership in my area, as I live 3 hours from the dealership. The Jeep Compass that was purchased was right back in their shop 2 weeks after purchasing it. The front axel was bad and had to be replaced. 2 months later back in the shop, long story short this vehicle has now been in the shop 7 times in one year. We have taken it to the Jeep dealership in our area only to be told the extended warranty we bought is invalid. Then for the service contract that was purchased for both vehicles, we were told were invalid as well, due to the Jeep being manufactured in Canada, and the other vehicle we were told could not be transferred to our local dealership. I have been talking to one of the managers, was told if we got the vehicle running they would come get it and see about trading out of this Jeep. So we had it repaired and here we sit waiting on this dealership again. By the way the truck is in the shop again, this time the transmission is throwing a code, and the ABS system is locking up. I will never purchase another vehicle from a Ron Tonkin dealership. read more

Scheduled appointment with Internet Sales Rep. When we arrived, the rep was there and the care was available to test drive. I looked at the car and actually wanted to take it for a prepurchase inspection from a third party, but the rep was going to be off for a few days. I was going to be patient & wait for his return, but ended up having a car from another dealership inspected and bought it instead. If there's one thing Tonkin Kia could improve on, it would be to have a clean car available when they know someone is coming to look at a specific vehicle. The car had pine needles & moss. It's kind of hard to get excited about a dirty vehicle. Other than that, there really weren't any other issues. read more

Professional and comfortable. I was contacted by STEVE KANEY via internet sales after a half-hearted TrueCar search. I was already talking to another dealership, but Steve presented a better price and trim options. Needless to say, I had to come in and a couple hours later I was driving off the lot in a new 2018 Kia Soul Exclaim with tech package. I look forward to future business with Ron Tonkin Kia. read more

Oil change + replacement wiper blades in 35 minutes. I will be back for all of my KIA needs. Unbelievably fast work and super nice staff!

I'm always skeptical of posted "Car Specials" so I called and spoke to Derreck to confirm. Met with him the following day & sure enough..it was exactly as posted online. My son& I had a simple, no hassle, no pressure, car purchase! Derreck the car salesman was informative & efficient...as was the finance guy-Sean. We were in&out with a new car within 90 minutes. We"ll definitely return!!! read more

The buy was great i love my car so much and i Am glad i got it our sale guys was nice too. But, They have me a dirty car with an empty tank. First off when i test drove it, it seemed bumpy when i went over 60 but the sales buy assured me the road was just Bumpy and not to worry. Turns out it's not the road it's the car. I texted him and asked if he would have them look at it he said yes no problem. Was going to come on a Sunday, reminded him like 3 times and the day before he kept saying fine. Mind you i live about 45 minutes away. I arrive and he says, oh sorry i forgot to tell them I'm have them contact you to reschedule. Going on 3 weeks now haven't heard a thing, went and got it looked at elsewhere and they said my tires were al wrong. My car is AWD and tires have to be the same tread. So basically just don't depend on them to help. UPDATE; a few weeks later and speaking with two managers (none called me back, i had to keep calling) i got in for my car to be serviced. I told them what was wrong and they checked my car out, they said it was fine and they couldn't find anything but they test drove it and said it didn't shake anymore. Which i know was a lie because it Does it over 60 and this was in the middle or rush hour, no way you were able to get to that speed. I took the car home, it still shook. Ended up going to discount tire and they said the tread was different on all four tires and they had different brands which is not good for AWD. read more

This is my second experience working with Breez! I told him what I was looking for when I contacted him about trading in my Kia Forte. It was like he read my mind! The first car he showed me was EXACTLY what I wanted. I made him show me a few other options just so I could turn them down!! This was the fastest and simplest buying experience I've had. Thanks for explaining things in words I can understand Breez! I'll definitely be back again in the future and recommend my friends and family head your way when they are ready for a great car buying experience. Vroom vroom! Love my new Kia Optima!! read more

"Amazing experience beginning to end". Ron Tonkin Kia is an amazing place to buy or lease a car! Initially I wasn't crazy about Kia walking into the dealership. After a long day of testing out sports cars at various dealerships I dropped by just to see what the new Optima felt like. The salesman acted like more of a buddy than a guy chasing a commission and allowed me to take a longer test drive. I loved the car but was sure my wife would want to come down and check it out so I intended on leaving and coming back. It was a Friday night and the salesman told me to just take it home for 24 hours and bring it back Saturday. I was blown away! My wife and friends loved it and we came back Saturday morning to lease it. They gave me over KBB on my trade for my Xterra and got me exactly the payment I had asked for. I had the car 3 years and only ended up putting 18k miles on it due to also having a company car. I called up the GSM Floyd at RTK and he told me he'd take a look at it and see if he could by it from me because there may be some equity in the car considering they expected it back with over 36k miles on it. Floyd got me a check and the car was off my hands in 20 minutes. I've been leasing cars for awhile and the sale is usually a good experience but the trade back is not. Floyd and his team made sure my experience was amazing from the sale to the buyback over the course of 3 years. Thanks RTK! read more

I just want to say how utterly impressed I was with this Kia dealership. I purchased a 2015 Kia Soul on 11/13 and had a really good experience. I called in before hand to check and make sure that the dealership had the car still in stock before I went to go look at it. Allan picked up the phone and confirmed that the car was still in stock. My husband and I went over there and asked for Allan and he was actually the one who greeted us. Let me say, Allan was great. He mentioned that he had another Soul that was older but optioned out, but when I told him I wasn't necessarily interested in the options and that I liked the price of the Soul we ended up purchasing. He did not ask again about up-selling me to a different car because I came in knowing what I wanted and was informed of almost everything about the vehicle. He also did not solely talk to my husband when we were there, he politely included me in the questions and politely answered all my questions that I had. It was a nice change from what can usually happen at a dealership where the salesman only talks to the man. After test driving the car, we sat down and looked at the financing options. That is when Rebecca from the Financing team came over and really helped us understand the options and get us the deal that we were looking for. After some haggling, but a short amount of haggling at that, Rebecca worked her magic and got us exactly what we wanted to pay each month with very little down. The additional plus side to all of this is that we were not pressured into buying the car or a car that was above our price range. I have to say that this was the best buying experience I have ever had and when the time comes where we want a different car, Allan, Rebecca and the rest of the team at Ron Tonkin Kia was great and super easy to work with. I recommend them to anyone interested in an easy buying experience. read more