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    Rooter Hero Plumbing

    3.1 (267 reviews)
    Open • Open 24 hours

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    Misaligned bathtub water flow that somehow the technician did not notice.
    Felice Z.

    We already spent $20,000 on 2 prior jobs. You would think they would do everything to ensure high-quality work above and beyond for a $12500 new job. Also, a prior manager that they had fired had made verbal financial promises to us regarding this third job, which the company refused to honor since it wasn't in writing. They kept saying "but we fired him." That is not relevant as he was representing the company when he was employed. The new manager named Fernando was assigned to our job. He disappeared after we signed the contract, even though we had problem after problem. They put a junior person on the job to do much of the work. He caused a leak including breaking a part when trying to fix it. He also misaligned our bathtub water overflow so I could see into the bathtub and I had to tell them about that. It took multiple people to fix these issues. Even though I kept reminding them to block off the area with the 4 foot hole with pipes in it so that my dogs would not get hurt, they kept leaving it open. Workers also left the gate with access to the street open on more than one occasion when they knew we had dogs. And one of the workers even left styrofoam lunch garbage laying around. We would call multiple times when we would have no-shows and it would take hours to get a response. One morning they were supposed to be here at 7:30 AM and we actually got up early and they never showed up until the next day. We reminded them of our project deadline every day since we were going out of town and they missed that. They sent a text asking to go inside the house when we were out of town so they could take pictures to send to us to prove they completed the job. That was a ridiculous request. We were not going to have a house sitter sign off on our job. We had been extremely clear that they needed to come back on Monday. The job was supposed to be done in less than a week, but it took two weeks. After all of these issues happened, we asked for a discount and they would not do that. The only one good thing I would say is that their employee Geo Martinez was AMAZING. Each time he worked on things, things were done correctly and handled. He also did some of the work on prior jobs. I would highly recommend him.

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    6 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    5 years ago

    They were fast and efficient, it was a simple clog that he was able to clean out. I was very happy

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    8 years ago

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    4 years ago

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    8 years ago

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    Thank you for the great review!

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    9 years ago

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    Page 3 of 7

    Ask the Community - Rooter Hero Plumbing

    Review Highlights - Rooter Hero Plumbing

    “We were fortunate to have Eddie Antillon come to our home to help diagnose and repair our problem.”

    Mentioned in 17 reviews

    Read more highlights

    Right Time Rooter & Plumbing Services - Over 100 years of plumbing service with our crew.

    Right Time Rooter & Plumbing Services

    (108 reviews)

    Both Terrence and Anthony were extremely professional, patient, and thorough in explaining the…read moreissue and the steps needed to fix it. Their expertise and attention to detail were evident throughout the entire process, and they successfully repaired the leak from our shower. We truly appreciate their excellent service, professionalism, and willingness to help. I would highly recommend them to anyone in need of plumbing services and would gladly use them again in the future.

    All you need is one good plumber…read more Have you dealt with gypsy plumbers? They will dispatch unqualified money hungry plumbers, and when they show up, they will make an urgent face at every step. Next thing you know, two field supervisors with a camera are trying to sell you a bigger spec of work using scare tactics. This time was to remove old liners and install new one. My main sewer clean-out was in the middle of the front yard next to the tree. Every 5-7 years, the tree roots got into the clean-out and caused blockage. I had to call a rooter to clear the roots. This time the router blasted the sewer jetter with way too high psi, and caused the old liner to start peeling off. There were some bubbles visible in the old liner but had a few more years left. Now it was peeling, and re-lining was necessary. After they left I started requesting quotes from plumbers on yelp. Then my friend gave me Anthony's phone number. I contacted him, and his crew started working the next morning. The clean-out was relocated next to the house, and they did pipe-bursting from the house to the street. I never heard of "pipe-bursting" until a few days ago, but this is the proper way of doing it when you have a big tree in the front yard. He has a great crew, they work fast, efficiently and do not cut corners. Right Time Rooter and Plumbing Service is the only number you keep in your contact.

    LC Doctor Plumber

    LC Doctor Plumber

    (91 reviews)

    My boyfriend and I were two days away from flying out for a long vacation when suddenly we noticed…read moreour toilet's fill valve was leaking water. This caused our toilet to consistently run and we were nervous because we knew it was going to run up our water bill while we were away. Luckily, Leo at LC Doctor Plumber responded to my request very quickly and was able to come check out the issue on the same day I put in the request!! He and his partner, Enrique, showed up a little later than expected but they were very good at keeping me informed on their ETA (plus its LA, everyone is always a little late) so I did not mind. They also wore little booties when entering my home which I also really appreciated because we are a no-shoes-in-the-house household. Once they arrived, they were able to fix my toilet's fill valve issue within just a few minutes! They replaced the entire system- tested it to make sure it worked- and everything was good to go!.... or so we thought... A few minutes after they left, I went back to the bathroom and still heard a leak coming from the toilet and also noticed that the water level inside of the tank was dropping and refilling within every 2-3 minutes. I immediately gave Leo a call to let him know the issue sadly wasn't fixed and assumed he would have to come back the following day... but instead, he made the effort to circle back to me later that night once he was done with his other jobs!!! And of course, when they came back, they were able to fix this new issue within a matter of minutes (this second issue was trickier and was actually caused by the builders of our house). Overall, I am very impressed by the same day service that LC Doctor Plumber provided. Communication with the technicians was very easy and stress-free. Leo also provides very good pricing and estimates. I will for sure be reaching out to his team again for all my future plumbing needs! Thank you again Leo and Enrique!!

    If I could give 100 Stars I would! Leo and Pedro are the best really Angels on earth! I had an…read moreissue with my hot water heater not only did they fix it they went above and beyond to clean the surface around the heater for our safety! They also fix the pipe that was going bad at the top! The price was great! I have plans to have them do other work in the future!

    Rooter Hero Plumbing - plumbing - Updated September 2026

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