Crust is bizarre, in a bad way. Pizza is EXPENSIVE. Cheese is strange. Sauce is fine. The menu is gratuitous and points to the fact that they don't specialize in a single thing. Service was fine, seemed like good folk. Not good enough to warrant overpriced wheaty pizza though.. read more

Since their location in the south loop closed, thought I'd check this one out. Still great taste, we got our old staple. The Mac n cheese with the mozzarella sticks, can't go wrong with that. Make sure to ask for ranch. read more

Roots Handmade Pizza - West Town - Mozzarella Sticks - Pizza Near Me - Chicago, Illinois

See all

Wow. Some pretty bad reviews from this place. Seems like some people don't get out much. They advertise this place as a Quad City Style Pizza. I've had my fair share of QCSP and this is as authentic as it gets to the stuff you'll get in the Quad Cities. Is the pizza better than Chicago, NY or Detroit! Of course not. I can probably understand why people would rate this place low, but you're literally comparing apples to oranges here. I can't speak to the customer service because I did takeout, but I will say I didn't have any issues during the pickup process. I ordered my favorite type of Quad City Style Pizza. Their taco pizza, and I also ordered a pepperoni pizza. Yes, the quad style cut here is rectangular as opposed to square, or pie cut. You might give this place a bad review if you don't know that going in. I really didn't want to get the pepperoni but my wife insisted. It was ok, but I will say the taco pizza was spot on. Did packaged all the cold ingredients separately so when you get home you can assemble it fresh with the ingredient getting too soggy. The pizza itself comes with taco seasoned crumbled sausage, and mozzarella & cheddar cheese. When you do takeout, the rest of the ingredients will be in a separate container or if you're dining it will already be included, lettuce, diced tomatoes, and taco seasoned chips and taco sauce packets. This pizza is definitely legit and I'm really glad that I was able to find a place in the city that can make it properly. Will definitely be returning. read more

See all

Pizza is mid, but these high priced housemade mozzarella sticks are almost worth the price gouging.

The pizza was decent but the hot honey fried chicken was our favorite! We tried the pepperoni, only thing was our preference of pepperoni on top otherwise was good. Korean bbq chicken pizza was good but not my favorite. Hot honey chicken I would easily come back and order this every week lol. The chicken was so hot temp wise, crispy, and hot honey made it sweet with a little flavor and then dipped in ranch. SO GOOD. read more

See all

There are a lot of underrated pizza spots in Chicago, and Roots Pizza should is one of them. There are also a lot of famous pizza spots in Chicago, but there are other ones like Roots that you should check out. I heard that they have some new items on their menu, so I went to check them out. First, the food was very good. I tried their Portuguese chorizo and peppers tavern staple pizza, popcorn chicken, spicy cashew salad, sweet potato fries and baklava cheese cake. I also pick up one of their in house brewed root beers. The pizza was good and was a nice departure from traditional pizza toppings and flavors. Of the other dishes my favorite was the popcorn chicken. It was crispy, juicy and had a nice touch sweetness from, I think honey. The spicy cashew salad was good and nice change of pace, but it wasn't spicy. For dessert, I got the baklava cheese cake, which is from West Town Bakery. It was amazing! It was fresh and not thawed from frozen like many restaurant cheesecake can be. Second, the service was good. My waiter was nice and attentive when I asked for something. Finally, I enjoyed the atmosphere and ambiance. It has the vibe of a sports bar, and I enjoyed watching some baseball on TV during my meal. One draw back is that it was a super day, and they didn't seem to have AC. They did their best to cool down the restaurant with large fans and by opening windows and a garage door at the front of the restaurant, but I still wasn't that cool. In sum, this needs to on your Chicago sports bar/pizza radar. read more

See all

My husband and I had lunch at Roots in West Town, Chicago, during the CHIditarod, a fun event for a good cause--Chicago's epic urban shopping cart race and charity food drive. We ordered the Korean fried chicken pizza and the Not a Carrot in the World salad. The pizza was delicious, flavorful but not too spicy, and the fresh salad paired nicely with the heavier pizza dish. The salad had delicious mango and avocado and a refreshing carrot tahini dressing. The server was friendly too. During our visit, we saw the CHIditarod contestants' decked out shopping carts which was a delightful experience, and the restaurant/bar was full of life with a great DJ! read more

Roots Handmade Pizza - West Town - Not a Carrot In the World Salad - Pizza Near Me - Chicago, Illinois

See all

The food was pretty good and the vibe/music was good. But the service was subpar-- server didn't come around too much. The mozzarella sticks are a MUST!!! Paloma is a MUST!!! read more

This is a fun spot! There is a nice selection of beer and even root beer for the wee ones (the root beer is not caffeine free. Our server was friendly and made for a nice experience. The "not a carrot in the world" salad was filled with fresh fruit and veggies, with a unique flavor combination. The garden pizza with vegan cheese (the vegan cheese is an extra cost) is fantastic. The pizza crust had a nice flavor and filled with nice toppings. The complaints would the pizza was soggy in the middle and they do not give a pizza box for carry out, but a fold over box, so we had a congealed mess to heat. There is paid on street parking available. read more

This place has been a staple of West Town for YEARS. They have a solid selection of beers and a tasty menu. Even though this is a pizza place, they have other things on the menu that are also delicious. The salads and the monkey bread from here are some of my personal favorites. They have huge booths that are really comfortable and a really large bar space. If you don't want to dine in, this place has solid take out. It's quick, always hot, and packaged well. read more

Mixed reviews on this one, but mostly a good experience for me and great vibes about the business. We got the masala chicken pizza, salads and the popcorn chicken. I really liked the pizza, it's more a fork and knife kinda pizza, but if you are brave enough to pick it up to eat it, it's disastrously gooey and cheesy. This is a very good, but unsustainable feature. My bf is a bit of an Indian take out connoisseur -- he thought it coulda had stronger Indian flavors and less cheese (gasp, pearl clutch!). I liked it, precisely because of the cheese and subtlety, so I guess it's a personal preference to be considered. Similarly, popcorn chicken is gonna be a guilty pleasure for anyone whose favorite part of fried chicken is the breading, I would've wanted more chicken, but great crunch. We both loved our salads. I went with the avocado, mozzarella, and tomato, he built his own, highly customizable, great options. I know this business as charitable and through their partnership with Best Buddies, helping find jobs and community for folks with disabilities. This place has heart. read more

Roots Handmade Pizza - West Town - Tomato, Avocado, & Mozzarella Salad - Pizza Near Me - Chicago, Illinois

See all

A friend and I ordered out from this location and was overall happy with our experience and food! From the time we ordered to pickup, the wait was completely reasonable (about 30 minutes) and the staff we interacted with during pickup were friendly. We got the 16" pizza for two and were plenty satisfied with the size. I will say, the Margherita was good, but not great. The cherry tomatoes weren't my favorite for a traditional Margherita pizza and felt a bit overpowering. The salad was also a good size with good flavor! Truly was impressed with the vinaigrette and wish it had a bit more. These reasons lead me to give four starts instead of five. My friend also thought the carrots and broccoli could have been cut better because the salad was meant to share. But we cut them up ourselves and didn't see much issue. I can't wait to try other Roots locations and these mozzarella sticks everyone raves about! read more

Roots Handmade Pizza - West Town - Margherita Pizza - Pizza Near Me - Chicago, Illinois

See all

Stroller friendly aka kids galore. As a parent it's a great place to bring a kid. We went for dinner, almost empty besides for two other groups. The food is okay, pizza was doughy (makes sense because that's their whole thing), and got the mozzarella sticks as a recommendation from the server. The sticks were good, almost too big but of course it's all about what you love in a mozzarella stick. read more

Roots is great! Their mozzarella sticks are honestly some of the best I've ever had. I also really enjoy their pizza. Something about the crust is so tasty. I've also tried their chicken Cesar foldover and would recommend that as well. Honestly the only downside is the service can be a little slow especially if you're on their patio (hence the 4 stars instead of 5). I've only dined in on weeknights and it's never an issue getting a table. They also have happy hours and daily specials during the week. I always enjoy Roots and look forward to my next visit! read more

Great pizza. Very friendly service. Great tasting mozzarella sticks, but they're so expensive. read more

See all

We ordered pizza with sausage and mushrooms. The crust was nice and crispy. The pizza was delicious! It was very good. They do not skimp on any ingredients which is a plus! The whole pizza was absolutely delicious. read more

See all

First they blamed Door Dash even though we called directly to place the order and said Door Dash guy stole our delivery. Then they said they refund us and send another order out. That never came, so I called and they lied and said it left 5 minutes ago. One hour later it never came. I called and they left me on hold and refused to answer. Now I have to contact our credit card. Sad because we like their pizza, but their service tonight sucked. Will be calling to speak to a manager tomorrow. read more

Service- greeter and waiter Right away from the front desk and the waiter was on top of his game. We'll mannered as easy to talk to. Food- the seasoned fries were a hit with my 5yr old. The pizza was just right. Had a good crunch to the crust (seemed like a sweet crust to me too) and the Italian sausage was flavorful. Ambiance- we came during a weekday on a Thursday for dinner and it wasn't loud at all. Good for families and to have a conversation without the loud music killing the vibe. we'll come back! read more

Roots Handmade Pizza - West Town - Pizza 16" garden with sausage - Pizza Near Me - Chicago, Illinois

they should really take pizza out of the name of this restaurant. pizza cheese is poor quality, and I realize it is quad cities, but the sauce was nearly missing. ALL OTHER FOOD was outstanding. why do they even serve pizza? read more

Probably one of the worst pizzas ive ever had. Good Mozzarella sticks and beer. I just do not recommend overall. Plenty of options next door. read more

When we went we really enjoyed the pizza and the service. We visited on Valentine's Day hoping to snag a heart-shaped pizza.

Ordered delivery from them over the phone (website was having issues - charged for an order but it never went through to the restaurant). Received the food and it looked like it had been carried on its side. See pic. Still giving 2 stars since the pizza at least tasted good and their salads are always on point. read more

Roots Handmade Pizza - West Town - Pizza Near Me - Chicago, Illinois

This place is great! I have gotten delivery from them several times. I have ordered online or over the phone both are easy! The always deliver pretty quickly even on a Saturday night. I ordered my pizza cut in to a pie slices instead of the strips the pizza typically comes with but the kitchen accidentally cut it the wrong way, before the pizza even got delivered the restaurant called and offered to give me a free pizza the next time I order. It wasn't a pig deal the pizza is still going to taste the same no matter how it was cut but the gesture was so kind and just great customer service. My go to order is the pizza with the crumbly sausage and the mozzarella sticks. The mozzarella sticks at this place are amazing! read more

Roots Handmade Pizza - West Town - Sausage and pepperoni 16" Build Your Own Pizza Choices Kids Mini corn dogs and curly fires Mozzarella Sticks - Pizza Near Me - Chicago, Illinois

Had a taste for pizza! First time trying @rootspizza delicious handmade sausage and mushroom pizza thanks to a friend Very impressed with the Grilled Calamari and Shrimp Salad, fantastic flavors and enough for 4 people. Great food, go and try it! read more

See all

I was at Roots for both the united States world cup games in 2022, the food was amazing the soccer atmosphere was amazing! But most importantly we got exemplary customer service from a young man named Alejandro! We made a reservation and he definitely took care of us and asked us the name of the people in our party that were going to he late so he can keep an eye out for them since there was a line! He even helped us with our orders since the bar was slammed due to the game! This guy made this roots pizza bar the location of choice from here on out for world cup games and for awesome pizza! Shout out alejandro For the awesome experience to go along with the awesome eats and drinks! read more

Roots Handmade Pizza - West Town - Table in the back - Pizza Near Me - Chicago, Illinois

It's a really family friendly space! I went with my best friend and we sat at the bar waiting for our food. Everyone was attentive and friendly. We'll definitely go again! :) read more

Love this place never disappoints. The mozzarella sticks are the bomb . Big salads too read more

Roots Handmade Pizza - West Town - Not the Greek salad - Pizza Near Me - Chicago, Illinois

Southwestern salad was tremendous. Rotisserie chicken, avocado, corn, radish and for 16.95$ this could feed 2-3 people easily. A fair price for the size nowadays. Liked the cheesy bread app I got, but not crazy about the dipping sauce with it. Would like to have a little less crust with this, but pretty tasty overall! Pretty clean restaurant and decent staff. read more

Roots Handmade Pizza - West Town - Southwest Chipotle Chicken & Avocado Salad - Pizza Near Me - Chicago, Illinois

See all

A luncheon was in order between myself and new team as I've started a job recently in Chicago! I work remote though so being able to bond over some food with my new co-workers was just what I needed! We were thinking to be low key but then when we saw the spin dip and the mozz sticks, how could we say no? I'm not even mad that we ordered two appetizers with cheese in them, because well, if you know me you know I don't consider it a meal without cheese, but also the apps were so different from each other in the best ways. The dip was just piping hot and exploding with spinach under that little topper and the fresh vegetables provided that necessary crunch you always love to see. This complimented the opposite bites of very heavy, thick and yet absolutely perfect mozzarella sticks which were honestly a meal in themselves. Good thing I'm not permanently "rooted" (see what I did there) in Chicago... lol or else I'd be in trouble with these things! I chose to build my own salad per another co-worker's lead and it was awesome. I got all the toppings I wanted and an incredible ranch that was not too thick or too runny; you know the type. It was a wonderful lunch with incredible food and I definitely didn't want to go back to work after this one... looking forward to grabbing a pizza in the future! read more

See all

get the mozz sticks holy smokes they're incredible. Pizza is ok. Cocktails are bad. Beer is fine. Pizza has an interesting flavor. The crust is a bit funky but I personally find it very tasty. Good place to let the kiddos run around and throw bags outside on the patio. Service is below average so expect a few hiccups along the way. read more

This review is solely on the bar. My friend and I came here for a drink waiting on our reservation time to come up across the street. The host/hostess was nice and said we could proceed to the bar. We both ordered jack & cokes and I must say they were strong. Bartender was super nice and make sure we were taken care of. Although we didn't order food, I'm curious to know what the pizza tasted like because it's smelled heavenly!!!! read more

Roots Handmade Pizza - West Town - Here for the drinks - Pizza Near Me - Chicago, Illinois

Over a decade later and i'll keep Roots right where I left it, A-OK. It's still a good spot for beer, pizza and sports, love the open, spacious layout. Still like the pizza, salads and the fold-overs aren't bad either. But that isn't the reason for this review. This time I came for their Sunday Night Lasagna Special. I was so excited to try this and had pretty high expectations. However, it was below average in my opinion. In short it was basically ALL Ricotta and that's about it. Had I not ordered an extra side of Marinara it might have been inedible. The layers of pasta and the little Bolognese it came with were completely overwhelmed by the sheer volume of Ricotta...it was just way way too much! I'll be back to Roots for all the things they do well but sadly, Lasagna is not one of them. read more

The food is always amazing. My favorite is the pepperoni pizza and their great selection of salads.

I mostly came here because I saw this sign on the streets. The pizza was good nothing to rave about. But those mozzarella sticks.... HOLY COW. I'll be back just for those!! read more

Roots Handmade Pizza - West Town - Pizza Near Me - Chicago, Illinois

They have happy hour Monday - Thursday, which has changed a lot. I came on a Thursday around 5pm, and there were plenty of seats inside and outside. Huge drink selection. I got charged for a 9oz pour on my tab, but my drink was 6oz. Didn't realize until after I left, but still upsetting. I got mozzarella sticks and Caesar salad as part of the happy hour. The mozz sticks were probably the best I've ever had. Pass on the Caesar salad. I had to wait a while to get utensils, and it appeared that my neighbors had the same problem. I'll look to try the pizza next time, but wasn't very impressed. read more

Roots Handmade Pizza - West Town - Pizza Near Me - Chicago, Illinois

This place is great! service was fast! Openable garage doors! Food was great nice and hot! Drinks are great. Check out these photos! There was just one small problem. As you know roots give out free dough! Before we even ordered we asked for dough never got it. Asked for the second time never got it. Then asked the third time than we finally got it. There was just a misunderstanding but it wasn't a full house. Besides that everything else was great!! read more

See all

Sad service. Walked in 45 minutes until closing and was told the kitchen was already closed. I've heard of a restaurant closing their kitchen a half hour before closing but 45 minutes early? To top it off, hours still posted outside read closing is at midnight as opposed to 11pm. read more

Love Roots! We come here every Friday for drinks and grub and couldn't recommend enough. We usually run into Fabian as a server and he's the best! Always knows when we're about to run out of drinks and need some more. read more

Quad Cities Style Pizza So glad this bar was nearby a restaurant I originally intended to go to. According to their website, their pizza is different from most pizza because they use a dark roasted malt to make their pizza crust which was so good. And the sauce and ingredients are all fresh and interesting. Put that all together and I think you should try multiple pizzas even if you'll have to take leftovers home. Among the 3 pizzas we tried, duck sausage blt and antique taco were the most fun. Purple pig pizza was the least interesting, you can taste the quality like the other two but it might need more ingredients. There's some heat in these pizzas but it was a low level that mingled well with all the flavors you're supposed to enjoy. Appetizers were good - lollipop chicken and curly fries. Service was good. read more

See all

Roots Handmade Pizza was brought to my awareness while at The Fifty/50, which is a sports bar in Wicker Park. While eating there I ended up ordering a 'Roots' root beer which was recommended by Dan, the server at Fifty/50. He recommended 'Roots Handmade Pizza' while briefing me about the root beer in the process. And me being a pizza lover I instantly bookmarked the restaurant for a future visit. I have tried to visit Roots a couple of times in the past, but was not successful. My attempts gave me the opportunity to see what parking is like in the area. And I do have to mention that your only option within a reasonable distance from the restaurant is metered, but keep in mind that there are others trying to get that metered spot as well. That alone may leave you parking a block or two away because you would need a parking permit in order to park within a reasonable distance from the restaurant in the neighborhood. With COVID-19 limiting everyone to either takeout or delivery, I figured that I would have a chance since takeout is just in-and-out versus dining in. I ended up being successful visiting amidst COVID-19 pandemic and parking in that metered spot was not an issue in comparison to my visits in the past. I ended up ordering a spaghetti w/ meat sauce and a 'Roots' root beer after borderline ordering their four - cheese ravioli. As for the spaghetti, it was not disappointing and indeed it was filling. But in time, I would really like to try their pizza or maybe even the four - cheese ravioli which has my interest as well. As much as I would love to dine-in in the future at Roots Handmade Pizza once COVID-19 quarantine is over with, I have come to the realization that it is not possible after my failed attempts unless I catch public transportation to Roots which is a little too much if you ask me. So I guess ordering takeout via Yelp it shall be. Check out Thomas G.'s review of The Fifty/50 on @yelp https://www.yelp.com/biz/the-fifty-50-chicago?hrid=BLBLpuisqmkS062RctzRvQ&utm_medium=social&utm_source=twitter.com&utm_campaign=www_review_share_popup ~Blessings~ Thomas G read more

See all